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Jeddah Way, Kennett, Newmarket, CB8 8JY
View full details of Kentford ManorLatest Reviews for Kentford Manor
19 January 2026
The care and understanding of Dementia within Kentford is outstanding, the care and patience shown has transformed mum she is no longer a shell of her former self. Incredible team and nothing is to much trouble.
18 January 2026
The excellent management and care team at Kentford Manor supported us with a short notice requirement for care for our dad, they were efficient, friendly, and guided us through a difficult situation with professionalism and always with dad's wellbeing at the centre of all they did. They helped us at
each step of the process and resulted in dad transitioning to his new home successfully and safely. Facilities are in excellent condition, clean and bright with dad being given a newly renovated beautiful room.
15 January 2026
At all times, the staff have been very helpful and caring, nothing is too much trouble, the staff will always do their very best to assure my sister's needs are met. The staff are friendly and welcoming to all my sister's visitors. My sister has no complaints regarding the food and thoroughly
enjoys the variety of meals provided. The Bistro provides beverages, biscuits and cakes and is a pleasant room for my sister to meet and catch-up with friends and family.
29 December 2025
Highly recommended.
All staff are friendly and welcoming.
My mum ,who had dementia was given very good care and respect until her passing.This care has continued with my dad,who has been at kentford for nearly two years and settled in really well.
10 September 2025
Very well run care home. Always made welcome as a visitor. Take excellent care of auntie.
02 September 2025
Welcoming, friendly and pleasant staff who are ready to assist where necessary when I visit my friend. She reports feeling well cared for (even though she sometimes has to point out some small things are not to her personal choice). She is provided with "non menu" food to suit her preferences.
Overall I feel that should I need full time care that Kentford Manor would be a good place to receive it.
14 April 2025
Kentford Manor is a modern and airy home to many elderly folk including my Mum who was admitted at the start of this year.
Managers, support and nursing staff are really outstanding. Their care and interest is genuine and never superficial, even though Mum at 99yrs can be difficult.
As
family, we value the welcome extended us when visiting and the light hearted atmosphere reassured us that Kentford Manor folk enjoy their vital work.
03 April 2025
Our father stayed at Kentford Manor from September 2023 until his passing in March 2025. Initially there for respite care, he had to stay longer after a fall. For 18 months, our father bravely faced heart failure and edema. The Kentford Manor team provided exceptional care, including catering,
laundry, cleaning, and medical support, alongside genuine companionship, ensuring he never felt lonely. As regular visitors, we appreciated the compassionate reception team and management, who facilitated open communication and efficient operations. The decision to move to a care home is significant, and Kentford Manor might be right for those finding self-care increasingly difficult. The wonderful team at Kentford Manor provided invaluable support to Peter and our family, especially in the last weeks of his life. We are forever grateful to these amazing people for their unwavering care and companionship during such a challenging time.
03 April 2025
Our dad, came to Kentford Manor initially for respite care and like it so much he stayed as an independent resident which provided him with a good routine great nursing staff and excellent care. His washing and cooking was all done for him and he was very content and that gave us a piece of mind
that he was being well cared for with regular checks (thanks to a particular staff member) sadly a fall last month turned everything on its side. Dad spent time in hospital before coming back to Kentford Manor to receive end of life care.
Once again the staff, all of them blew us away with their compassion and kindness from the two staff members as you arrive to three other staff members in particular the list goes on for the fabulous care staff, then are deep felt thanks to the Nursing team for the amazing treatment you gave to our father. A particular member of staff holds a special place in our hearts!
Lifestyle coordination your team are angles
We will be forever grateful not only for the respect you gave to our dad but you showed to us
12 March 2025
During both the short & long 4 weeks, that my partner received End of Life Care at Kentford Manor, for me, one service provided stood out. Kentford is not like a hospice.It is a large purpose built home, in which the precious end of a person's life could easily be lost, amongst the other
provision. Upside of this, is the business can afford to employ a Customer Care manager,part of whose responsibility is supporting two way communication with family,loved ones, the service user and others. Had this person not been there to mediate, the loss of my partner would be even more difficult to face than it is. Professionally neutral, she remains extraordinarily empathic, intuitive,considerate, caring and kind. I hope she never loses her touch, as the service she provides is indispensable.I cannot thank the home enough for their gentle and inclusive welcome, ensuring that the quality of my last hours with the deceased, were as good, for both of us as possible, under the circumstances.
23 January 2025
We couldn't be happier with our mum's care at Kentford Manor. The team is exceptional and they have looked after the whole family at what has been a difficult time. We're so very grateful for everything they do and highly recommend their services.
23 January 2025
Mum and Dad moved to Kentford Manor just before Christmas and we couldn't be happier with their experience. Everyone has done everything possible to help them settle in and feel at home -' even providing a new 55" TV because of my mum's poor eyesight. The whole team are so friendly and responsive
and they genuinely seem to want to help.
23 January 2025
I called Kentford Manor and asked them if they would be able to take my father directly from Spain. He lived in Spain and had suffered heart failure. I needed to get him back to the UK and the professional ongoing care he needed.
Kentford Manor was my saving grace. They agreed they would take him
with the information I had and would do assessments on arrival. I was exhausted and stressed and my father was in poor health due to the journey and long day.
On arrival at Kentford Manor, everyone was ready to help us. They took over the care immediately of my father and also took care of me. I was able to go home that evening knowing he was in safe hands and I could take a step back. The staff have been so kind, patient, attentive, and considerate. It's been a huge adjustment for him leaving his home and dealing with a chronic health condition.
I look back now almost a week ago and know that without the amazing staff and management at Kentford Manor things could have been so different.
01 November 2024
As a family we relocated are beloved mum To 'Kentford Manor'. She had been impeccably cared for by the hospice but unfortunately had to be moved.
On the wishes of our mum, who was at end of life care, she asked to go into a care home as she didn't want her daughters and husband to have to care for
her at home. We as a family carried out her wishes. On looking at reviews we decided on Kentford Manor thinking this would be the best for our mum. Please do not send a loved one to the Kentford Manor for end of life care. The 'care' that our mum received was despicable and disgusting to say the least. We witnessed things that no family should have to go through and have had no apology or feedback whatsoever which we had been advised that we would receive. We are obviously taking this much further but felt a review was needed so as no-one has to go through the heartache that we went through at an already incredibly difficult time.
17 October 2024
Very smoothly organising from leaving the hospital, getting assessed and transferring to your home. Nothing is a problem, lovely friendly very welcoming and intensive care for my mum, so impressed, keep up the great work, lovely team.
19 September 2024
My mum decided it was time to move to a care home and she liked Kentford Manor straight away. The staff are all really friendly and helpful and made a big effort to make Mum feel welcome. The food is good and facilities are excellent. My mum is very happy and says she feels safe and well cared for
here. I'd highly recommend it.
03 September 2024
The staff here have been absolutely outstanding, amazing and really very nice too. My parents have moved into a beautiful double room, together, all at very short notice and in challenging circumstances. It has been seamless, the home is exactly that, they fit right in, are very well looked after
and the whole place has a warm friendly and efficient atmosphere. Mum and Dad are happy, already looking more healthy, less worn and very comfortable, at home. The medical staff are very thorough, the food amazing and the managers are very committed, caring, friendly people. I recommend anyone who wants their parents to have a fantastic place to relax to consider our experience at Kentford as a pointer in the right direction. I am so happy to have found this gem.
16 August 2024
We were so lucky to find Kentford Manor- an absolute gem of a care home.
My in-laws were made to feel so welcome and put at ease by the wonderful staff immediately. Their suite is perfect, the staff amazing, and the home absolutely stunning - we can now relax knowing they are being very well
looked after, in their beautiful new home. Thank you.
27 June 2024
From the day we phoned to enquire for respite the service has been fantastic and cannot fault in any way.
27 June 2024
Mother-in-law was in need of respite care. From the first phone call to Kentford Manor everything was very well organised. There was nothing that was too much to ask for.
Latest Reviews for Kentford Manor
19 January 2026
The care and understanding of Dementia within Kentford is outstanding, the care and patience shown has transformed mum she is no longer a shell of her former self. Incredible team and nothing is to much trouble.
18 January 2026
The excellent management and care team at Kentford Manor supported us with a short notice requirement for care for our dad, they were efficient, friendly, and guided us through a difficult situation with professionalism and always with dad's wellbeing at the centre of all they did. They helped us at
each step of the process and resulted in dad transitioning to his new home successfully and safely. Facilities are in excellent condition, clean and bright with dad being given a newly renovated beautiful room.
15 January 2026
At all times, the staff have been very helpful and caring, nothing is too much trouble, the staff will always do their very best to assure my sister's needs are met. The staff are friendly and welcoming to all my sister's visitors. My sister has no complaints regarding the food and thoroughly
enjoys the variety of meals provided. The Bistro provides beverages, biscuits and cakes and is a pleasant room for my sister to meet and catch-up with friends and family.
29 December 2025
Highly recommended.
All staff are friendly and welcoming.
My mum ,who had dementia was given very good care and respect until her passing.This care has continued with my dad,who has been at kentford for nearly two years and settled in really well.
10 September 2025
Very well run care home. Always made welcome as a visitor. Take excellent care of auntie.
02 September 2025
Welcoming, friendly and pleasant staff who are ready to assist where necessary when I visit my friend. She reports feeling well cared for (even though she sometimes has to point out some small things are not to her personal choice). She is provided with "non menu" food to suit her preferences.
Overall I feel that should I need full time care that Kentford Manor would be a good place to receive it.
14 April 2025
Kentford Manor is a modern and airy home to many elderly folk including my Mum who was admitted at the start of this year.
Managers, support and nursing staff are really outstanding. Their care and interest is genuine and never superficial, even though Mum at 99yrs can be difficult.
As
family, we value the welcome extended us when visiting and the light hearted atmosphere reassured us that Kentford Manor folk enjoy their vital work.
03 April 2025
Our father stayed at Kentford Manor from September 2023 until his passing in March 2025. Initially there for respite care, he had to stay longer after a fall. For 18 months, our father bravely faced heart failure and edema. The Kentford Manor team provided exceptional care, including catering,
laundry, cleaning, and medical support, alongside genuine companionship, ensuring he never felt lonely. As regular visitors, we appreciated the compassionate reception team and management, who facilitated open communication and efficient operations. The decision to move to a care home is significant, and Kentford Manor might be right for those finding self-care increasingly difficult. The wonderful team at Kentford Manor provided invaluable support to Peter and our family, especially in the last weeks of his life. We are forever grateful to these amazing people for their unwavering care and companionship during such a challenging time.
03 April 2025
Our dad, came to Kentford Manor initially for respite care and like it so much he stayed as an independent resident which provided him with a good routine great nursing staff and excellent care. His washing and cooking was all done for him and he was very content and that gave us a piece of mind
that he was being well cared for with regular checks (thanks to a particular staff member) sadly a fall last month turned everything on its side. Dad spent time in hospital before coming back to Kentford Manor to receive end of life care.
Once again the staff, all of them blew us away with their compassion and kindness from the two staff members as you arrive to three other staff members in particular the list goes on for the fabulous care staff, then are deep felt thanks to the Nursing team for the amazing treatment you gave to our father. A particular member of staff holds a special place in our hearts!
Lifestyle coordination your team are angles
We will be forever grateful not only for the respect you gave to our dad but you showed to us
12 March 2025
During both the short & long 4 weeks, that my partner received End of Life Care at Kentford Manor, for me, one service provided stood out. Kentford is not like a hospice.It is a large purpose built home, in which the precious end of a person's life could easily be lost, amongst the other
provision. Upside of this, is the business can afford to employ a Customer Care manager,part of whose responsibility is supporting two way communication with family,loved ones, the service user and others. Had this person not been there to mediate, the loss of my partner would be even more difficult to face than it is. Professionally neutral, she remains extraordinarily empathic, intuitive,considerate, caring and kind. I hope she never loses her touch, as the service she provides is indispensable.I cannot thank the home enough for their gentle and inclusive welcome, ensuring that the quality of my last hours with the deceased, were as good, for both of us as possible, under the circumstances.
23 January 2025
We couldn't be happier with our mum's care at Kentford Manor. The team is exceptional and they have looked after the whole family at what has been a difficult time. We're so very grateful for everything they do and highly recommend their services.
23 January 2025
Mum and Dad moved to Kentford Manor just before Christmas and we couldn't be happier with their experience. Everyone has done everything possible to help them settle in and feel at home -' even providing a new 55" TV because of my mum's poor eyesight. The whole team are so friendly and responsive
and they genuinely seem to want to help.
23 January 2025
I called Kentford Manor and asked them if they would be able to take my father directly from Spain. He lived in Spain and had suffered heart failure. I needed to get him back to the UK and the professional ongoing care he needed.
Kentford Manor was my saving grace. They agreed they would take him
with the information I had and would do assessments on arrival. I was exhausted and stressed and my father was in poor health due to the journey and long day.
On arrival at Kentford Manor, everyone was ready to help us. They took over the care immediately of my father and also took care of me. I was able to go home that evening knowing he was in safe hands and I could take a step back. The staff have been so kind, patient, attentive, and considerate. It's been a huge adjustment for him leaving his home and dealing with a chronic health condition.
I look back now almost a week ago and know that without the amazing staff and management at Kentford Manor things could have been so different.
01 November 2024
As a family we relocated are beloved mum To 'Kentford Manor'. She had been impeccably cared for by the hospice but unfortunately had to be moved.
On the wishes of our mum, who was at end of life care, she asked to go into a care home as she didn't want her daughters and husband to have to care for
her at home. We as a family carried out her wishes. On looking at reviews we decided on Kentford Manor thinking this would be the best for our mum. Please do not send a loved one to the Kentford Manor for end of life care. The 'care' that our mum received was despicable and disgusting to say the least. We witnessed things that no family should have to go through and have had no apology or feedback whatsoever which we had been advised that we would receive. We are obviously taking this much further but felt a review was needed so as no-one has to go through the heartache that we went through at an already incredibly difficult time.
17 October 2024
Very smoothly organising from leaving the hospital, getting assessed and transferring to your home. Nothing is a problem, lovely friendly very welcoming and intensive care for my mum, so impressed, keep up the great work, lovely team.
19 September 2024
My mum decided it was time to move to a care home and she liked Kentford Manor straight away. The staff are all really friendly and helpful and made a big effort to make Mum feel welcome. The food is good and facilities are excellent. My mum is very happy and says she feels safe and well cared for
here. I'd highly recommend it.
03 September 2024
The staff here have been absolutely outstanding, amazing and really very nice too. My parents have moved into a beautiful double room, together, all at very short notice and in challenging circumstances. It has been seamless, the home is exactly that, they fit right in, are very well looked after
and the whole place has a warm friendly and efficient atmosphere. Mum and Dad are happy, already looking more healthy, less worn and very comfortable, at home. The medical staff are very thorough, the food amazing and the managers are very committed, caring, friendly people. I recommend anyone who wants their parents to have a fantastic place to relax to consider our experience at Kentford as a pointer in the right direction. I am so happy to have found this gem.
16 August 2024
We were so lucky to find Kentford Manor- an absolute gem of a care home.
My in-laws were made to feel so welcome and put at ease by the wonderful staff immediately. Their suite is perfect, the staff amazing, and the home absolutely stunning - we can now relax knowing they are being very well
looked after, in their beautiful new home. Thank you.
27 June 2024
From the day we phoned to enquire for respite the service has been fantastic and cannot fault in any way.
27 June 2024
Mother-in-law was in need of respite care. From the first phone call to Kentford Manor everything was very well organised. There was nothing that was too much to ask for.