Latest Reviews for Acer Court Care Home - Avery Healthcare
13 March 2026
My mum enjoyed her stay at Acer Court. This was her 3rd stay here. She's very well looked after, good food, entertainment, activities and the staff are lovely. The residence is clean, smells nice and welcoming.
11 March 2026
Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate and helpful to both residents and family and friends visiting.
Care home does provide events and activities for residents which is very good.
19 February 2026
My friend stayed at Acer Court Nursing Home for six weeks following an operation and had a very positive experience. From the start, the staff were welcoming, friendly and always willing to help, which made the recovery period much easier and more comfortable.
The home itself was clean, calm and
well-maintained, creating a pleasant and reassuring environment. It was clear that care and attention are given not only to short-term residents but also to those staying long term, with a strong sense of dignity, routine and community throughout the home.
Communication was clear and reassuring, helping family and friends feel confident and at ease. We are especially grateful to Gemma (manager) and Michelle for their kindness, support, and professionalism, which made a real difference during my friend's stay.
Overall, a great deal of thought goes into making everyone feel settled and supported. We would happily recommend this nursing home for both post-operative recovery and long-term care.
10 February 2026
The care and dedication to my mother and how I observe it to others is outstanding. The way the staff bring comfort and smiles to the residents who suffer confusion from the perils of dementia are of great value to the service given in your care home. The bedrooms, bathrooms and corridors are always
kept very tidy, constantly being cleaned to maintain the high standards of hygiene and overall look of your care home.
04 August 2025
The staff are extremely friendly and caring. Dad seems to have settled in well, because of his dementia is unable to tell me what he has done during the day. Social media helps me see all the events that take place, and I love seeing pictures of my dad getting involved. It would be good to have a
book or board in dads' room too, so I can write a note for carers to see or act on my concerns. In turn, carers could put notes in about my dad if they have any concerns. There are many people taking care of my dad, so sometimes if I tell one person about a concern, it may not be acted on. Couldn't have picked a better home for my dad.
15 July 2025
We joined our mum for the big lunch event at Acer Court on 24/6/25. As the weather was perfect it was held outside in their beautiful courtyard/garden. There was a fabulous spread/buffet. The staff were so helpful and attentive and friendly. They made a fuss of all the residents and their families.
A thoroughly enjoyable time was had by all. Thank you.
11 July 2025
My father has been here for a year and he loves it, activities every day, great food every day, staff are brilliant, always very friendly and helpful.
27 June 2025
I worked in the care sector for 23 years and visited many care homes.
This care home is excellent.
The staff are really friendly. They demonstrate empathy, caring and patience when interacting with service users.
It feels like a big family which I feel enhances their lives.
03 June 2025
I cannot speak highly enough of Acer Court. I have rated Excellent in all categories and some areas deserve a big plus too! Thank you, my mum has had a new lease of life since she came to Acer in March. We now see our 'old' mum back, with her wit & great sense of humour. She really loves being at
Acer and we have peace of mind knowing she is getting the best possible support and care.
03 June 2025
Mum came to Acer Court intitally for a week of respite are in March 2025. The family decided that she would be safer and more contented if she stayed permanently, a decision made easier by the lovely, caring staff from management to cleaning staff who have made mum feel so welcome and have
encouraged her to partake in all the many activities on offer. Mum is well cared for and contented. Thank you all so much for all you do for her!
28 January 2025
My mother enjoyed her stay. Well looked after, food very good, friendly, kind, warm and inviting. Would recommend.
17 January 2025
Accommodation is spotless and comfortable.
Staff are very attentive to my husband's limitations and very supportive of me. My husband felt very safe in this environment.
12 December 2024
Our mum had amazing care from a very compassionate team at Acer Court, her end of life care was exceptional from all staff, which included looking after my sister and I too.
19 August 2024
Mum moved into Acer Court in June. We were impressed with the place from day one, clean and spacious like a hotel. The staff have helped Mum to settle in, everyone is friendly and caring. We feel satisfied that Mum is being looked after well with dignity and respect.
01 July 2024
Fantastic staff, very friendly and helpful.
Look after patients very well.
12 April 2024
This is without doubt, one of the worst run care homes I have had the pleasure of seeing.
Despite washing my dads feet daily nobody saw my dad's was 1/2 black and turning gangrenous toe, where the necrotic infection spread through his toe into other toes requiring immediate hospitalization. The
surgeons were unable to operate and my dad has to suffer daily with extreme pain in his infected foot, due entirely to lack of care.
They continue to owe my dad over £2000+ due to taking payments from myself and the council in overlapping periods, and have delayed and delayed the repayment of funds acknowledging they're owed for over 4 months.
22 March 2024
Dad has recently moved to Acer Court following a difficult 2 years living alone in Birmingham.
He can be an awkward so-and-so, with exacting standards and unrealistic expectations at times, but the love, care and enthusiasm for life demonstrated by everyone on the team at the home have broken
through to Dad, and he has rediscovered a zest for life that is wonderful to see and very infectious. He loves ringing me to tell me what he has been up to, or what delights he has had to eat. I couldn't be happier because he is finding life so much better now.
16 February 2024
Mum has settled well, assisted by the caring staff. Even though she is on a special diet liquidised/pureed she always looks forward to meal times and her meals are tasty and well presented.
She is encouraged to join in activities and particularly enjoyed the Christmas Fayre that was organised and
also the singers that visit.
Communication between us and the home is excellent with regular updates. I have also noticed the 'little extras' e.g. a resident went to a family wedding and the staff bought lipstick and perfume for her and helped her to feel extra special.
05 February 2024
The 'Bistro' evenings continue to provide a lovely opportunity for families to join their relatives for a great meal and social event. Equally good for my family as 'eating out' is no longer viable. All the staff at its care home care for and care about our mum.
26 January 2024
I have nothing but praise for the care that Mum has received since arriving at Acer Court. The care, compassion, dignity and respect shown by each and every carer have not gone unnoticed. Mum is encouraged to join in activities but equally given her own space when wanted.
Latest Reviews for Acer Court Care Home - Avery Healthcare
13 March 2026
My mum enjoyed her stay at Acer Court. This was her 3rd stay here. She's very well looked after, good food, entertainment, activities and the staff are lovely. The residence is clean, smells nice and welcoming.
11 March 2026
Nice, friendly and welcoming environment. Office staff always on hand to help. I also find all the care assistants are kind and considerate and helpful to both residents and family and friends visiting.
Care home does provide events and activities for residents which is very good.
19 February 2026
My friend stayed at Acer Court Nursing Home for six weeks following an operation and had a very positive experience. From the start, the staff were welcoming, friendly and always willing to help, which made the recovery period much easier and more comfortable.
The home itself was clean, calm and
well-maintained, creating a pleasant and reassuring environment. It was clear that care and attention are given not only to short-term residents but also to those staying long term, with a strong sense of dignity, routine and community throughout the home.
Communication was clear and reassuring, helping family and friends feel confident and at ease. We are especially grateful to Gemma (manager) and Michelle for their kindness, support, and professionalism, which made a real difference during my friend's stay.
Overall, a great deal of thought goes into making everyone feel settled and supported. We would happily recommend this nursing home for both post-operative recovery and long-term care.
10 February 2026
The care and dedication to my mother and how I observe it to others is outstanding. The way the staff bring comfort and smiles to the residents who suffer confusion from the perils of dementia are of great value to the service given in your care home. The bedrooms, bathrooms and corridors are always
kept very tidy, constantly being cleaned to maintain the high standards of hygiene and overall look of your care home.
04 August 2025
The staff are extremely friendly and caring. Dad seems to have settled in well, because of his dementia is unable to tell me what he has done during the day. Social media helps me see all the events that take place, and I love seeing pictures of my dad getting involved. It would be good to have a
book or board in dads' room too, so I can write a note for carers to see or act on my concerns. In turn, carers could put notes in about my dad if they have any concerns. There are many people taking care of my dad, so sometimes if I tell one person about a concern, it may not be acted on. Couldn't have picked a better home for my dad.
15 July 2025
We joined our mum for the big lunch event at Acer Court on 24/6/25. As the weather was perfect it was held outside in their beautiful courtyard/garden. There was a fabulous spread/buffet. The staff were so helpful and attentive and friendly. They made a fuss of all the residents and their families.
A thoroughly enjoyable time was had by all. Thank you.
11 July 2025
My father has been here for a year and he loves it, activities every day, great food every day, staff are brilliant, always very friendly and helpful.
27 June 2025
I worked in the care sector for 23 years and visited many care homes.
This care home is excellent.
The staff are really friendly. They demonstrate empathy, caring and patience when interacting with service users.
It feels like a big family which I feel enhances their lives.
03 June 2025
I cannot speak highly enough of Acer Court. I have rated Excellent in all categories and some areas deserve a big plus too! Thank you, my mum has had a new lease of life since she came to Acer in March. We now see our 'old' mum back, with her wit & great sense of humour. She really loves being at
Acer and we have peace of mind knowing she is getting the best possible support and care.
03 June 2025
Mum came to Acer Court intitally for a week of respite are in March 2025. The family decided that she would be safer and more contented if she stayed permanently, a decision made easier by the lovely, caring staff from management to cleaning staff who have made mum feel so welcome and have
encouraged her to partake in all the many activities on offer. Mum is well cared for and contented. Thank you all so much for all you do for her!
28 January 2025
My mother enjoyed her stay. Well looked after, food very good, friendly, kind, warm and inviting. Would recommend.
17 January 2025
Accommodation is spotless and comfortable.
Staff are very attentive to my husband's limitations and very supportive of me. My husband felt very safe in this environment.
12 December 2024
Our mum had amazing care from a very compassionate team at Acer Court, her end of life care was exceptional from all staff, which included looking after my sister and I too.
19 August 2024
Mum moved into Acer Court in June. We were impressed with the place from day one, clean and spacious like a hotel. The staff have helped Mum to settle in, everyone is friendly and caring. We feel satisfied that Mum is being looked after well with dignity and respect.
01 July 2024
Fantastic staff, very friendly and helpful.
Look after patients very well.
12 April 2024
This is without doubt, one of the worst run care homes I have had the pleasure of seeing.
Despite washing my dads feet daily nobody saw my dad's was 1/2 black and turning gangrenous toe, where the necrotic infection spread through his toe into other toes requiring immediate hospitalization. The
surgeons were unable to operate and my dad has to suffer daily with extreme pain in his infected foot, due entirely to lack of care.
They continue to owe my dad over £2000+ due to taking payments from myself and the council in overlapping periods, and have delayed and delayed the repayment of funds acknowledging they're owed for over 4 months.
22 March 2024
Dad has recently moved to Acer Court following a difficult 2 years living alone in Birmingham.
He can be an awkward so-and-so, with exacting standards and unrealistic expectations at times, but the love, care and enthusiasm for life demonstrated by everyone on the team at the home have broken
through to Dad, and he has rediscovered a zest for life that is wonderful to see and very infectious. He loves ringing me to tell me what he has been up to, or what delights he has had to eat. I couldn't be happier because he is finding life so much better now.
16 February 2024
Mum has settled well, assisted by the caring staff. Even though she is on a special diet liquidised/pureed she always looks forward to meal times and her meals are tasty and well presented.
She is encouraged to join in activities and particularly enjoyed the Christmas Fayre that was organised and
also the singers that visit.
Communication between us and the home is excellent with regular updates. I have also noticed the 'little extras' e.g. a resident went to a family wedding and the staff bought lipstick and perfume for her and helped her to feel extra special.
05 February 2024
The 'Bistro' evenings continue to provide a lovely opportunity for families to join their relatives for a great meal and social event. Equally good for my family as 'eating out' is no longer viable. All the staff at its care home care for and care about our mum.
26 January 2024
I have nothing but praise for the care that Mum has received since arriving at Acer Court. The care, compassion, dignity and respect shown by each and every carer have not gone unnoticed. Mum is encouraged to join in activities but equally given her own space when wanted.