Acer Court Care Home - Avery Healthcare

The meals are varied and appropriate.

Thanks especially to Ellie, Michelle, Gemma, Linda and Hannah - marvelous.

My mum has lived at Acer Court since February 2026 and she loves it. She feels safe and well looked after. She was able to bring some of her own furniture and belongings to make her beautiful furnished ensuite room seem like home. There is a family laundry and cleaning team which keep the whole place spotless. The food menu caters for all diet types with lots of variety and choice. The most important thing is the fantastic staff. They are all extremely warm, friendly and caring, making the whole place feel like one big family. It is a tremendous place.

My mother has been in there 4 months and the difference it has made to my her health and life is incredible.

When my mother first came to Acer Court, her admission was very welcoming. All staff on duty came to introduce themselves. She has been with you since April 2026 and is now permanently staying with you as she is unable to care for herself. We feel confident she is cared for properly and has settled as much as she can under the circumstances.

My mum enjoyed her stay at Acer Court. This was her 3rd stay here. She's very well looked after, good food, entertainment, activities and the staff are lovely. The residence is clean, smells nice and welcoming.

Care home does provide events and activities for residents which is very good.

Overall, a great deal of thought goes into making everyone feel settled and supported. We would happily recommend this nursing home for both post-operative recovery and long-term care.

The care and dedication to my mother and how I observe it to others is outstanding. The way the staff bring comfort and smiles to the residents who suffer confusion from the perils of dementia are of great value to the service given in your care home. The bedrooms, bathrooms and corridors are always kept very tidy, constantly being cleaned to maintain the high standards of hygiene and overall look of your care home.

The staff are extremely friendly and caring. Dad seems to have settled in well, because of his dementia is unable to tell me what he has done during the day. Social media helps me see all the events that take place, and I love seeing pictures of my dad getting involved. It would be good to have a book or board in dads' room too, so I can write a note for carers to see or act on my concerns. In turn, carers could put notes in about my dad if they have any concerns. There are many people taking care of my dad, so sometimes if I tell one person about a concern, it may not be acted on. Couldn't have picked a better home for my dad.

We joined our mum for the big lunch event at Acer Court on 24/6/25. As the weather was perfect it was held outside in their beautiful courtyard/garden. There was a fabulous spread/buffet. The staff were so helpful and attentive and friendly. They made a fuss of all the residents and their families. A thoroughly enjoyable time was had by all. Thank you.

My father has been here for a year and he loves it, activities every day, great food every day, staff are brilliant, always very friendly and helpful.

It feels like a big family which I feel enhances their lives.

I cannot speak highly enough of Acer Court. I have rated Excellent in all categories and some areas deserve a big plus too! Thank you, my mum has had a new lease of life since she came to Acer in March. We now see our 'old' mum back, with her wit & great sense of humour. She really loves being at Acer and we have peace of mind knowing she is getting the best possible support and care.

Mum came to Acer Court intitally for a week of respite are in March 2025. The family decided that she would be safer and more contented if she stayed permanently, a decision made easier by the lovely, caring staff from management to cleaning staff who have made mum feel so welcome and have encouraged her to partake in all the many activities on offer. Mum is well cared for and contented. Thank you all so much for all you do for her!

My mother enjoyed her stay. Well looked after, food very good, friendly, kind, warm and inviting. Would recommend.

Staff are very attentive to my husband's limitations and very supportive of me. My husband felt very safe in this environment.

Our mum had amazing care from a very compassionate team at Acer Court, her end of life care was exceptional from all staff, which included looking after my sister and I too.

Mum moved into Acer Court in June. We were impressed with the place from day one, clean and spacious like a hotel. The staff have helped Mum to settle in, everyone is friendly and caring. We feel satisfied that Mum is being looked after well with dignity and respect.

Look after patients very well.