Acer Court Care Home - Avery Healthcare

My wife and I stayed for two weeks until Jan 2020. We had superb service from all the staff, who do a difficult job, in a very pleasant manner. Thank you all.

He was well looked after to the end.

Mum moved in first for respite while dad was in hospital and basically she didn’t want to leave so we managed to get dad in when he was released from hospital. Unfortunately, we lost mum in November but being here has really helped dad to get over the loss. Everything the staff do is for the good of the residents I can’t thank them enough. Acer Court is a five star home with ten-star staff.

My mother has been at Acer Court for 7 months. She has never been so active. She enjoys every day. The activities, trips, staff and food could not be better. The managers are always on hand. Great!

Couldn't wish for a better place to take care of my grandma.

Thank you so much to the team at Acer Court, you are all fantastic.

Walking into Acer Court we instantly felt at home, we knew it was the right place.

The manager was excellent and could not do enough to help her feel comfortable. We work until 6 at night, she has stayed behind a number of times to meet us and help us come to terms with our mum being in a care home. The staff are amazing and my mum has taken them all to her heart.

When my mum lived at home, she would stay indoors for days on end. Now, I have to make an appointment to make sure she is in. I have never seen a care home do so much with the residents. Swimming, pub trip, days out to Cadbury world, panto! what more could any of us ask.

My grandfather has been a resident at Acer Court for a few years and we are thrilled with the home, It has a fantastic “homely” feel, all staff are so friendly and nothing is too much trouble. The food on offer makes my mouth water every time I see the menu. The Activities team are fun, bright and full of energy, my grandfather has told us not to visit on occasion as he is too busy getting involved with the activities on offer, including a trip to Donnington car museum! Thank you to all staff for everything you do, you are very much appreciated.

The walk in the garden for Alzheimer's day was great, my mum enjoyed the classical music played for her. It was a thoughtful and personalised activity. Thank you to the activity coordinator who did this. He is always kind and gentle in his approach. I would also like to compliment the care staff on mum's floor (Sherwood) they are friendly and kind. Lovely homely feel. Thank you.

I really enjoyed my stay at Acer Court whilst my daughter was on holiday. The staff were wonderful, they were really kind and helpful to me. There were lots of activities and the food was very good. It was a pleasure to stay there.

We have been using Acer Court for 2 years. My mother is extremely happy. There is a lot going on - lots to stimulate her. As a family we are worried that her money is going down very quickly but are reassured that the District Council will pick up the bill with our top up. Lovely staff.

Excellent end of life care. Very considerate staff. I call it home. Wonderful activities team - listen to any request and organise an outing around it. A programme to suit all tastes.

Most important of all of course, the standard of care is really tremendous. The carers make it clear that they regard the place as their residents' home and that virtually nothing is too much trouble for them. My Mum is very happy in her new home and for that, I am extremely grateful.

This is an excellent care home. All staff are friendly and caring. Nothing is too much trouble. Any queries are dealt with straight away. My mother and stepfather are very happy here. Support staff such as hostess and hairdresser. Reception staff are friendly and helpful. As a family, we would certainly recommend this care home.

Excellent facility. Staff are well trained, extremely knowledgeable, helpful and friendly. Nothing is too much trouble. Care facilities are first class with a choice of beds and items in individual rooms. Communal facilities are of a high standard; clean and well presented.

Staff always greet my friend and other residents with dignity and respect. My friend is very happy here and enjoys all the varied activities and outings that are put on each week by the well-being team. All staff are friendly, polite, knowledgeable and caring. Management recently changed but the new manager is very friendly and offers lots of support to residents/relatives.

Acer Court is a lovely friendly homely care home. Managed expertly it offers so much more than other care home's in the area. My daughter in laws mother stayed for respite and still talks about the home and staff with such fondness. It is clean and well maintained and the food is great. Nothing is too much from the warm welcome when you walk through the doors. It also has an excellent activities program that the residents look forward to and a lot of them join in and participate. This always puts a smile on your face. I would not hesitate to place my mother in such a lovely home when the time comes.

I have (did) find all the staff to be very caring whatever time I went to see my husband, what ever time I went to see my husband whatever time I went to Acer Court the staff were welcoming and helpful to all the clients. The home was always clear. I do not visit anyone now. My husband died just before Christmas. I have nothing but praise for the staff.