Acer Court Care Home - Avery Healthcare

Love the staff.

I feel when seeing my friend that he is well cared for here. The staff seems very professional, and nothing is too much trouble when dealing with residents or visitors. When here, I have seen a marked improvement in his health, both physically and mentally.

I would like to thank Acer Court Care Home for my mother's 90th birthday party. They provided a function room and refreshments with excellent sandwiches and drinks. This allowed my mother to see all her children, grandchildren, great-grandchildren and old neighbours. The function room had been decorated by the carers and allowed for a party atmosphere. My mother who is usually asleep a lot, really perked up at the sight of all of us. She really enjoyed herself, as did my 91-year-old father and all of us. Well done Acer Court.

Thanks to everyone who made celebrating this 90th achievement; a truly memorable day and looking after my mother so well.

Thank you.

Nice new looking property, but at the end of the day a building is just a building, so it's the staff that turn a building into a warm, friendly home life atmosphere with their attitude and caring personalities towards the residents, visitors, and co-workers.

A pleasant place to spend time with family. The staff are always friendly and helpful. Common rooms are well laid out and accessible with a variety of games and activities. The food served to residents is of a high quality with extra precautions taken during the pandemic to help protect both residents and staff. More like a hotel than a care home.

Mum is well looked after, we are happy with everything Acer Court do, we are content knowing she is safe and stimulated.

The staff here are absolutely amazing and clearly treat both residents and families as part of their own family. Mum now laughs at every opportunity.

We went to the Irish night and all the staff were lovely and made the experience very enjoyable. Thank you.

Mum has recently transferred here and has settled really well. The staff regularly work with mum on walking and mixing with others and she already has some residents she's comfortable with.

My father moved into Acer Court in November 2022. The staff in all areas have been alert to his needs and take excellent care of him. He has settled in well and is very happy.

Very satisfied with the overall service. We have had some issues which have all been addressed promptly. I have several meetings with the manager and the senior team and all are understanding and keen to help. Two members of staff on reception are always most helpful.

I find, on the whole, the staff and the Court itself very friendly and polite and the building is kept well.

Mum moved into Acer Court in October 2022. She had been in the hospital for four weeks and was very withdrawn three months later; she is a different person. She loves the activities and joins in with most of the activities. She loves singing, and she has a lovely room and ensuite. Mum has made friends with other residents and enjoys meals in the dining room. All the staff are kind, caring and respectful. Visiting Mum is always enjoyable. I know I don't have to worry when I go home.

PS, can I say you could not have got a bubblier, more professional receptionist!

Very happy with the care and facilities provided. Staff always go the extra mile to make sure Mum and us are happy.

The care home is lovely with helpful, cheerful staff. The member of staff on reception has been especially helpful. My dad has been here for a week and is settling in really well. I have also dealt with other members of staff, all of whom have really helped in various ways.

Acer Court Care Home - the staff are all really friendly. The reception staff are so helpful and respectful, especially one member of staff in particular. They can't do enough for us. We really appreciate all the support they give us.

Staff treat residents and visitors with respect, they are kind and welcoming. It is my grandfather's birthday and the staff have prepared a spread for him and our family which I think is lovely. His room is lovely and clean and tidy. Easy for him to get around safely.