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Acer Court Care Home - Avery Healthcare

172 Nottingham Road, Nuthall, Nottingham, Nottinghamshire NG8 6AX
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The care my dad has received has been brilliant. The staff have been fantasticAlison H(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
It is a lovely, clean home, with good food, lovely rooms, and care.Judith G(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
Mum seems to have had a very positive experience and has only good things to say about the staffSue B(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its sister home, Alder House is located next door.

The home specialises in dementia care and encourages physical activity and stimulating activities to keep residents engaged.

The care home offers activities and games, a hair salon, laundry, a greenhouse and potting shed, a minibus...  

Care Provided by Acer Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950From £1,200
Residential Dementia CareFrom £1,000From £1,300

Contact Acer Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Wallbanks(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.

Parking

  • Free parking available

Acer Court Care Home - Avery Healthcare Reviews (115)

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9.7

Acer Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.677) out of 10, based on 17 reviews in the last 2 years. Over all time Acer Court Care Home - Avery Healthcare has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Andrew M (Son of Resident) published on 31 August 2023 Submitted via Website
Overall Experience

I would like to thank Acer Court Care Home for my mother's 90th birthday party. They provided a function room and refreshments with excellent sandwiches and drinks. This allowed my mother to see all her children, grandchildren, great-grandchildren and old neighbours. The function room had been decorated by the carers and allowed for a party atmosphere. My mother who is usually asleep a lot, really perked up at the sight of all of us. She really enjoyed herself, as did my 91-year-old father and all of us. Well done Acer Court.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

Acer Court always enjoys holding a party for our residents' birthdays. We are pleased your mother was able to spend the afternoon with her family/friends surrounding her and everyone involved enjoyed their afternoon. Best wishes, Katie.

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Review from Stephen M (Son of Resident) published on 23 August 2023 Submitted via Website
Overall Experience
I would like to thank Acer Court for their support in making my mother's 90th Birthday a special day for the whole family.
We asked Acer if it would be possible for the family (in total 20+, Children + Grandchildren + Great-grandchildren) to come and visit Mum on her 90th Birthday.
Acer's reply was superb, they said they would set aside one of the lounges and lay on drinks and sandwiches for the event which was marvellous. Then, when we arrived, we found they had gone the extra mile to decorate to room blow up balloons and put part pops on the tables to make it feel like a party venue rather than a care home lounge.
I don’t know why I was surprised as this care home really does try to make it feel more like a home than a care home and make all the family feel welcome when we visit and part of the overall care home family.

Thanks to everyone who made celebrating this 90th achievement; a truly memorable day and looking after my mother so well.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

At Acer Court, we like to enjoy all residents and families get the full treatment. This allows time for you to relax and make special memories with your mother. We are so pleased you enjoyed your day with us. It's our privilege to look after your mother. Best wishes.

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Review from J M (Daughter of Resident) published on 15 August 2023 Submitted via Postal Card
Overall Experience
My dad thoroughly enjoyed his week at Acer Court Care Home. He was so well cared for. Loved his meals. All staff attending him were wonderful. His room and facilities were lovely. This all gave me peace of mind whilst I was on holiday.

Thank you.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

We are pleased Dad had a lovely week's respite, we enjoyed looking after Dad. We are pleased you had peace of mind when you were on holiday. Thank you for your lovely comments on the food and facilities our team work very hard to maintain high standards. Best wishes, Katie.

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Review from Martin K (Son of Resident) published on 14 July 2023 Submitted via Website
Overall Experience

Nice new looking property, but at the end of the day a building is just a building, so it's the staff that turn a building into a warm, friendly home life atmosphere with their attitude and caring personalities towards the residents, visitors, and co-workers.

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Review from A E (Son of Resident) published on 7 June 2023 Submitted via Postal Card
Overall Experience

A pleasant place to spend time with family. The staff are always friendly and helpful. Common rooms are well laid out and accessible with a variety of games and activities. The food served to residents is of a high quality with extra precautions taken during the pandemic to help protect both residents and staff. More like a hotel than a care home.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to leave this review. We are delighted with how happy you are with the home. Our culinary team strive to make exceptional food for all our residents. All the team work hard to give the home a hotel standard with a homely feel.

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Review from S Y (Daughter of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

Mum is well looked after, we are happy with everything Acer Court do, we are content knowing she is safe and stimulated.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall and for your amazing five-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our...  

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Review from V H (Daughter of Resident) published on 5 May 2023 Submitted via Postal Card
Overall Experience
Since Mum was admitted to this establishment in August 2022, our family have nothing but praise for the well-being of Mum. Upon admission, Mum was in a bad, vulnerable state but her health and spirits were immediately lifted due to the ongoing care and attention whereby she is also treated as a family member of the care home.

The staff here are absolutely amazing and clearly treat both residents and families as part of their own family. Mum now laughs at every opportunity.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home and for your amazing five-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of...  

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Review from C G (Daughter of Resident) published on 13 April 2023 Submitted via Postal Card
Overall Experience

We went to the Irish night and all the staff were lovely and made the experience very enjoyable. Thank you.

Reply from Sarah Goswell, Marketing Assistant at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nottingham and for your amazing five-star rating. Your feedback is truly invaluable to us and our staff team who go over and above the standards on a daily basis in order to provide an exemplary level of care. We look forward to seeing you on your next visit. Best wishes.

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Review from J H (Daughter of Resident) published on 21 March 2023 Submitted via Postal Card
Overall Experience

Mum has recently transferred here and has settled really well. The staff regularly work with mum on walking and mixing with others and she already has some residents she's comfortable with.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We are so pleased that she...  

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Review from C S (Son of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience

My father moved into Acer Court in November 2022. The staff in all areas have been alert to his needs and take excellent care of him. He has settled in well and is very happy.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. We are delighted to hear how happy you are with the care your father has received from our dedicated staff team, since being a part of our loving care community, giving you and your family peace of mind. Thank you for your kind words. We look forward to seeing you on your next visit. Best wishes, Rachel.

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Review from Chris D (Son of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience

Very satisfied with the overall service. We have had some issues which have all been addressed promptly. I have several meetings with the manager and the senior team and all are understanding and keen to help. Two members of staff on reception are always most helpful.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. I am pleased to hear that any concerns have been actioned promptly and you have felt supported by the management team. Your feedback is truly invaluable to us and our staff team. Best wishes, Rache.l

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Review from W P (Son of Resident) published on 26 January 2023 Submitted via Postal Card
Overall Experience

I find, on the whole, the staff and the Court itself very friendly and polite and the building is kept well.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. Our housekeeping team take great...  

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Review from S P (Daughter of Resident) published on 25 January 2023 Submitted via Postal Card
Overall Experience

Mum moved into Acer Court in October 2022. She had been in the hospital for four weeks and was very withdrawn three months later; she is a different person. She loves the activities and joins in with most of the activities. She loves singing, and she has a lovely room and ensuite. Mum has made friends with other residents and enjoys meals in the dining room. All the staff are kind, caring and respectful. Visiting Mum is always enjoyable. I know I don't have to worry when I go home.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace...  

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Review from P G (Son of Resident) published on 29 November 2022 Submitted via Postal Card
Overall Experience
I heartily recommend Acer Court. Most of the staff there exceeded the requirements for carers. My mum has become a very demanding resident due to the onset of dementia, but the staff put up with her and treat her with respect.
Mum enjoys the events they put on, even though she doesn't always attend them.
Thank you.

PS, can I say you could not have got a bubblier, more professional receptionist!

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. We are delighted to hear such positive feedback about our community and the dedication of the staff team, who provide an exceptional level of care on a daily basis. It is also nice to hear that the choice of daily activities...  

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Review from Joy D (Daughter of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience

Very happy with the care and facilities provided. Staff always go the extra mile to make sure Mum and us are happy.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall and for your amazing 5-star rating. We are delighted to hear how satisfied you are with the exemplary level of care provided daily by our dedicated staff team and the fact that not only your mum but also her family feel supported. Best wishes, Rachel.

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Review from Charlotte S (Daughter of Resident) published on 28 October 2022 Submitted via Postal Card
Overall Experience

The care home is lovely with helpful, cheerful staff. The member of staff on reception has been especially helpful. My dad has been here for a week and is settling in really well. I have also dealt with other members of staff, all of whom have really helped in various ways.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your dad has received since being a member of our loving care community, giving you and your family peace of mind. We...  

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Review from Gina O (Granddaughter of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

Acer Court Care Home - the staff are all really friendly. The reception staff are so helpful and respectful, especially one member of staff in particular. They can't do enough for us. We really appreciate all the support they give us.

Reply from Ryan Farrelly, Marketing Assistant at Acer Court Care Home - Avery Healthcare

Thank you for reviewing Acer Court in Nottingham. We are delighted to hear how satisfied you are with our home and the exceptional level of care your loved one receives. It is a privilege to have them as part of our loving community. Best wishes.

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Review from C W (Granddaughter of Resident) published on 24 October 2022 Submitted via Postal Card
Overall Experience

Staff treat residents and visitors with respect, they are kind and welcoming. It is my grandfather's birthday and the staff have prepared a spread for him and our family which I think is lovely. His room is lovely and clean and tidy. Easy for him to get around safely.

Reply from Ryan Farrelly, Marketing Assistant at Acer Court Care Home - Avery Healthcare

Thank you for reviewing Acer Court in Nottingham. It is a pleasure to care for your grandfather and to have him as part of our loving community. In true Avery fashion, we love to go all out for special occasions, especially birthdays! We look forward to seeing you on your next visit. Best wishes.

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Review from Lynn D (Daughter of Resident) published on 6 September 2022 Submitted via Postal Card
Overall Experience

Acer Court is a lovely home, peaceful and well maintained. My mother moved here a couple of years ago, and I know she is in a safe and caring environment. The staff are very friendly and caring. As a family, we feel contented that Mum is getting the best care for her needs, as I myself have worked in similar premises. I value the way Mum is free to venture out into the garden and feel free to an extent. 10/10 for everything.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall and for your amazing 5-star rating. We would like to thank you for your kind words regarding the care your mother has received since being a member of our loving care community. We are delighted to hear how satisfied you are...  

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Review from Katie H (Granddaughter of Resident) published on 10 August 2022 Submitted via Postal Card
Overall Experience

Every time I visit Acer Court Care Home it has a very friendly, welcoming vibe with incredibly caring and helpful staff members and carers. My grandad seems to love staying here.

Reply from Rachel Aran, Marketing Administrator at Acer Court Care Home - Avery Healthcare

Thank you for taking the time to review Acer Court Care Home in Nuthall. We are so pleased that you enjoy your visits to our home. It is a true pleasure to care for your grandad giving you and your family peace of mind. We always encourage our residents to have visitors and look forward to seeing you on your next visit. Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Acer Court Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Acer Court Care Home - Avery Healthcare.

Meet the Team (6)

Gemma Wallbanks
Gemma WallbanksJob Title:Registered Home ManagerJoined: 2024

My name is Gemma and I am the manager here at Acer Court. I have worked for Avery for over 8 years now developing my skills from a deputy manager in a busy Avery nursing home, in Staffordshire, to becoming a successful manager at sister home Alder House and now transferring to Acer Court.

I am from Stoke on Trent and I have worked in the healthcare industry for 18 years, completing most roles that you would find in a regular care home and working my way up to the manager role completing many qualifications along the way. My main experience, knowledge and background is in Dementia care and this is an area of care that I am most passionate about.

Outside of my career, I love to go to the gym Subsequently, this has led to me signing up for many charity events such as white-collar boxing, half marathons and various assault courses. I just love to help people, in any way I can.

Ella
Ella Job Title:Client Liaison ManagerJoined: 2020
Hi I'm Ella, I'm the client liaison manager at Alder House.

My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

Kelly
Kelly Job Title:Well-being coordinatorJoined: 2017
Hi, I'm Kelly, the Well-being Coordinator at Acer Court!

A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

Michelle
Michelle Job Title:Home AdministratorJoined: 2016
Hi, I'm Michelle, the Home Administrator
I have been a member of the team at Acer Court for nearly 10 years now, working in a variety of roles, gaining experience and understanding of our home.

I love working front of house, where I enjoy welcoming families, having a cup of tea and a chat.

Harry
Harry Job Title:Maintenance operativeJoined: 2020

Meet Harry, our dedicated Maintenance Operative at Acer Court.

For nearly 7 years, Harry has been a valued part of the team, always ready to help with any maintenance tasks, support activities and events.

Lisa
Lisa Job Title:Head ChefJoined: 2022
Meet Lisa, our Head Chef!

Lisa is a valued member of our team. She doesn’t just cook delicious meals for our residents; she also supports our events by baking amazing cakes.

Lisa loves a challenge and enjoys exploring traditional foods from different cultures.

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