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- Acer Court Care Home - Avery Healthcare

The care my dad has received has been brilliant. The staff have been fantasticAlison H(Daughter of Resident/Service User)

It is a lovely, clean home, with good food, lovely rooms, and care.Judith G(Daughter of Resident/Service User)

Mum seems to have had a very positive experience and has only good things to say about the staffSue B(Daughter of Resident/Service User)

The care my dad has received has been brilliant. The staff have been fantasticAlison H(Daughter of Resident/Service User)

It is a lovely, clean home, with good food, lovely rooms, and care.Judith G(Daughter of Resident/Service User)

Mum seems to have had a very positive experience and has only good things to say about the staffSue B(Daughter of Resident/Service User)

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its sister home, Alder House is located next door.
The home specialises in dementia care and encourages physical activity and stimulating activities to keep residents engaged.
The care home offers activities and games, a hair salon, laundry, a greenhouse and potting shed, a minibus...
Care Provided by Acer Court Care Home - Avery Healthcare
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Acer Court Care Home - Avery Healthcare for full pricing details and T&Cs.
Contact Acer Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avery Healthcare Group
- Private Owned
Person in charge
- Gemma Wallbanks(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (77)
Visiting
- The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.
Parking
- Free parking available
Acer Court Care Home - Avery Healthcare Reviews (115)
Acer Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.677) out of 10, based on 17 reviews in the last 2 years.
Over all time Acer Court Care Home - Avery Healthcare has 115 reviews.
She is encouraged to join in activities and particularly enjoyed the Christmas Fayre that was organised and also the singers that visit.
Communication between us and the home is excellent with regular updates. I have also noticed the 'little extras' e.g. a resident went to a family wedding and the staff bought lipstick and perfume for her and helped her to feel extra special.
The 'Bistro' evenings continue to provide a lovely opportunity for families to join their relatives for a great meal and social event. Equally good for my family as 'eating out' is no longer viable. All the staff at its care home care for and care about our mum.
Very welcoming, always clean and tidy. Carers are exceptional.
Acer Court is fabulous. The care my mother-in-law has been given is second to none. The home is always clean and tidy. The carers work so hard to keep all the clients comfortable, clean and well looked after. Even when my mother-in-law was on end-of-life care the love and respect shown not only to her but the whole family was exceptional.
I have nothing but praise for the care that Mum has received since arriving at Acer Court. The care, compassion, dignity and respect shown by each and every carer have not gone unnoticed. Mum is encouraged to join in activities but equally given her own space when wanted.
My dad is living his best life at Acer Court. Surrounded by love and five star care and support! The warmth of the welcome at Acer Court is off the scale! A wonderful place for Dad to call home. A huge thank you to the entire team.
Certain levels of care are met but need consistency, i.e. creat that needs to be used to prevent flare up of dry asking and infection. Check it is done both morning and night.
Check she is showering with support on a daily basis.
Rooms well kept - good food.
Activities excellent.
Mum is well settled - I am happy she is safe and looked after well.
Mum had been a resident at Acer Court for 3 years but when she had to apply for Local Authority funding due to depleted savings we were told that we had to pay a £55 top up charge. As we couldn't afford this amount we had to find a care home that would waive the top up fees. The new care home is marvellous and made us realise how bad Acer Court had been over the years. My Mum was mentally alert so could tell us what she had seen and experienced herself and to other residents. The catalogue of things that had happened over the years are too lengthy to explain here but ranged from running out of medication and incontinence pads, unattended residents left in the lounge for long periods of time (which I witnessed and reported myself) to more serious incidents of bruising and falls. I had numerous meetings and kept a diary, which contained many pages of incidents. We also had to wait four months for Mum to be refunded monies she had overpaid. I would not recommend this care home at all.
My father came to Acer Court and we are very happy with the care provided. The staff and management are great.
My grandad has just moved into Acer Court, and we are very happy with how he has settled in. The staff and management are very helpful.
The staff are always welcoming to myself and helpful when needed.
I cannot thank the manager and all the staff at Acer Court for the help that they have provided not only for my dad but for me. They have provided my dad with a warm, safe place to stay. He always looks clean and well looked after. We are always made to feel very welcome when we visit. The home always looks clean and tidy and is always warm and welcoming.
Great care by attentive staff. Lovely, clean home, well-managed. Father-in-law is very happy which makes us, as a family, very happy knowing he is well cared for.
Lovely, friendly staff. Would be my choice of care home when my time comes.
The staff made moving Dad into the home very easy and were very helpful in settling him in. Very happy with the all-round place. Thank you very much.
We are pleased dad had a warm greeting on his arrival. We are pleased you are happy with all care provided. Best wishes.
When first visited Acer Court was greeted by a very friendly receptionist. She couldn't do enough for us and was very helpful and full of knowledge, along with all the other staff. My father-in-law has settled into Acer Court with help from the staff, who have certainly made him feel at home. It was a big move for him, but he has settled in well.
At Acer Court, we pride ourselves on giving people a warm welcome when they enter Acer Court and staff are able to support you with their wealth of knowledge. We are pleased your father-in-law has settled in well and have staff supported him to feel at home.
Very impressed with the care home as a whole, my grandad has been in Acer Court for just over a month and is settling in well. The staff are very friendly and helpful towards his care and needs. He can't fault the food and says most days he has two puddings because they are so yum! The courtyard is kept nice and tidy and is a lovely space for all the residents to enjoy with the budgies.
We are pleased your grandad has settled in well to Acer Court, and we are pleased Grandad is eating well and enjoying his deserts. We do try to maintain the grounds well and this includes the Avery being as key focal point for all ages. Kind regards.
Love the staff.
I feel when seeing my friend that he is well cared for here. The staff seems very professional, and nothing is too much trouble when dealing with residents or visitors. When here, I have seen a marked improvement in his health, both physically and mentally.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 November 2019Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (6) & Events (0)
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 20 Mar 2025
Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...
- 11 Feb 2025
On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...
There are no upcoming events for Acer Court Care Home - Avery Healthcare.
Awards / Recognitions (12)
- 30 Jan 2026Recipient: Avery Healthcare Group
- 31 Jan 2025Recipient: Avery Healthcare Group
- 31 Jan 2024Recipient: Avery Healthcare Group
Accreditations
There are no accreditations posted yet for Acer Court Care Home - Avery Healthcare.
Meet the Team (6)

My name is Gemma and I am the manager here at Acer Court. I have worked for Avery for over 8 years now developing my skills from a deputy manager in a busy Avery nursing home, in Staffordshire, to becoming a successful manager at sister home Alder House and now transferring to Acer Court.
I am from Stoke on Trent and I have worked in the healthcare industry for 18 years, completing most roles that you would find in a regular care home and working my way up to the manager role completing many qualifications along the way. My main experience, knowledge and background is in Dementia care and this is an area of care that I am most passionate about.
Outside of my career, I love to go to the gym Subsequently, this has led to me signing up for many charity events such as white-collar boxing, half marathons and various assault courses. I just love to help people, in any way I can.

My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

I have been a member of the team at Acer Court for nearly 10 years now, working in a variety of roles, gaining experience and understanding of our home.
I love working front of house, where I enjoy welcoming families, having a cup of tea and a chat.

Meet Harry, our dedicated Maintenance Operative at Acer Court.
For nearly 7 years, Harry has been a valued part of the team, always ready to help with any maintenance tasks, support activities and events.

Lisa is a valued member of our team. She doesn’t just cook delicious meals for our residents; she also supports our events by baking amazing cakes.
Lisa loves a challenge and enjoys exploring traditional foods from different cultures.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Acer Court Care Home - Avery Healthcare to verify any information. View our terms and conditions. Acer Court Care Home - Avery Healthcare has an Enhanced Service -more info.