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Acer Court Care Home - Avery Healthcare

172 Nottingham Road, Nuthall, Nottingham, Nottinghamshire NG8 6AX
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The care my dad has received has been brilliant. The staff have been fantasticAlison H(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
It is a lovely, clean home, with good food, lovely rooms, and care.Judith G(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham
Mum seems to have had a very positive experience and has only good things to say about the staffSue B(Daughter of Resident/Service User)
Acer Court Care Home - Avery Healthcare, Nottingham

Located next to Broxtowe Country Park in Nuthall, Acer Court offers professional and expert care for older people looking for residential care, dementia services or short-term respite care. Its sister home, Alder House is located next door.

The home specialises in dementia care and encourages physical activity and stimulating activities to keep residents engaged.

The care home offers activities and games, a hair salon, laundry, a greenhouse and potting shed, a minibus...  

Care Provided by Acer Court Care Home - Avery Healthcare

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £950From £1,200
Residential Dementia CareFrom £1,000From £1,300

Contact Acer Court Care Home - Avery Healthcare to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Gemma Wallbanks(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (77)

Visiting

  • The home are open to visitors 7 days a week and recommend avoiding mealtimes but this is not completely restricted and can still be accommodated in special circumstances.

Parking

  • Free parking available

Acer Court Care Home - Avery Healthcare Reviews (115)

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9.7

Acer Court Care Home - Avery Healthcare has a Review Score of 9.7 (9.677) out of 10, based on 17 reviews in the last 2 years. Over all time Acer Court Care Home - Avery Healthcare has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from D A (Daughter-in-law of Resident) published on 16 February 2024 Submitted via Postal Card
Overall Experience
Mum has settled well, assisted by the caring staff. Even though she is on a special diet liquidised/pureed she always looks forward to meal times and her meals are tasty and well presented.
She is encouraged to join in activities and particularly enjoyed the Christmas Fayre that was organised and also the singers that visit.

Communication between us and the home is excellent with regular updates. I have also noticed the 'little extras' e.g. a resident went to a family wedding and the staff bought lipstick and perfume for her and helped her to feel extra special.

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Review from Elizabeth A (Daughter of Resident) published on 5 February 2024 Submitted via Postal Card
Overall Experience

The 'Bistro' evenings continue to provide a lovely opportunity for families to join their relatives for a great meal and social event. Equally good for my family as 'eating out' is no longer viable. All the staff at its care home care for and care about our mum.

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Review from S H (Daughter-in-law of Resident) published on 26 January 2024 Submitted via Postal Card
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Very welcoming, always clean and tidy. Carers are exceptional.

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Review from Paul T (Son-in-law of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

Acer Court is fabulous. The care my mother-in-law has been given is second to none. The home is always clean and tidy. The carers work so hard to keep all the clients comfortable, clean and well looked after. Even when my mother-in-law was on end-of-life care the love and respect shown not only to her but the whole family was exceptional.

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Review from Debbie T (Daughter of Resident) published on 26 January 2024 Submitted via Postal Card
Overall Experience

I have nothing but praise for the care that Mum has received since arriving at Acer Court. The care, compassion, dignity and respect shown by each and every carer have not gone unnoticed. Mum is encouraged to join in activities but equally given her own space when wanted.

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Review from E M (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card
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My dad is living his best life at Acer Court. Surrounded by love and five star care and support! The warmth of the welcome at Acer Court is off the scale! A wonderful place for Dad to call home. A huge thank you to the entire team.

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Review from Grace D (Great-granddaughter of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience
Activities that are organised are second to none. Stimulating and promoting physical activity.
Certain levels of care are met but need consistency, i.e. creat that needs to be used to prevent flare up of dry asking and infection. Check it is done both morning and night.

Check she is showering with support on a daily basis.

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Review from S Y (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card
Overall Experience
Staff very good - work hard.
Rooms well kept - good food.
Activities excellent.

Mum is well settled - I am happy she is safe and looked after well.

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Review from Lorraine C (Daughter of Resident) published on 5 January 2024 Submitted via Website
Overall Experience

Mum had been a resident at Acer Court for 3 years but when she had to apply for Local Authority funding due to depleted savings we were told that we had to pay a £55 top up charge. As we couldn't afford this amount we had to find a care home that would waive the top up fees. The new care home is marvellous and made us realise how bad Acer Court had been over the years. My Mum was mentally alert so could tell us what she had seen and experienced herself and to other residents. The catalogue of things that had happened over the years are too lengthy to explain here but ranged from running out of medication and incontinence pads, unattended residents left in the lounge for long periods of time (which I witnessed and reported myself) to more serious incidents of bruising and falls. I had numerous meetings and kept a diary, which contained many pages of incidents. We also had to wait four months for Mum to be refunded monies she had overpaid. I would not recommend this care home at all.

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Review from J M (Son of Resident) published on 28 December 2023 Submitted via Postal Card
Overall Experience

My father came to Acer Court and we are very happy with the care provided. The staff and management are great.

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Review from E M (Grandson of Resident) published on 20 December 2023 Submitted via Postal Card
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My grandad has just moved into Acer Court, and we are very happy with how he has settled in. The staff and management are very helpful.

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Review from Jason J (Friend of Resident) published on 30 November 2023 Submitted via Postal Card
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The staff are always welcoming to myself and helpful when needed.

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Review from Tracey M (Daughter of Resident) published on 24 November 2023 Submitted via Postal Card
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I cannot thank the manager and all the staff at Acer Court for the help that they have provided not only for my dad but for me. They have provided my dad with a warm, safe place to stay. He always looks clean and well looked after. We are always made to feel very welcome when we visit. The home always looks clean and tidy and is always warm and welcoming.

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Review from M C (Daughter-in-law of Resident) published on 19 October 2023 Submitted via Postal Card
Overall Experience

Great care by attentive staff. Lovely, clean home, well-managed. Father-in-law is very happy which makes us, as a family, very happy knowing he is well cared for.

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Review from Julian C (Son of Resident) published on 19 October 2023 Submitted via Postal Card
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Lovely, friendly staff. Would be my choice of care home when my time comes.

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Review from M S (Son of Resident) published on 8 September 2023 Submitted via Postal Card
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The staff made moving Dad into the home very easy and were very helpful in settling him in. Very happy with the all-round place. Thank you very much.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

We are pleased dad had a warm greeting on his arrival. We are pleased you are happy with all care provided. Best wishes.

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Review from Julie S (Daughter-in-law of Resident) published on 8 September 2023 Submitted via Postal Card
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When first visited Acer Court was greeted by a very friendly receptionist. She couldn't do enough for us and was very helpful and full of knowledge, along with all the other staff. My father-in-law has settled into Acer Court with help from the staff, who have certainly made him feel at home. It was a big move for him, but he has settled in well.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

At Acer Court, we pride ourselves on giving people a warm welcome when they enter Acer Court and staff are able to support you with their wealth of knowledge. We are pleased your father-in-law has settled in well and have staff supported him to feel at home.

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Review from George S (Granddaughter of Resident) published on 8 September 2023 Submitted via Postal Card
Overall Experience

Very impressed with the care home as a whole, my grandad has been in Acer Court for just over a month and is settling in well. The staff are very friendly and helpful towards his care and needs. He can't fault the food and says most days he has two puddings because they are so yum! The courtyard is kept nice and tidy and is a lovely space for all the residents to enjoy with the budgies.

Reply from Katie Holloway, Manager at Acer Court Care Home - Avery Healthcare

We are pleased your grandad has settled in well to Acer Court, and we are pleased Grandad is eating well and enjoying his deserts. We do try to maintain the grounds well and this includes the Avery being as key focal point for all ages. Kind regards.

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Review from G R (Niece of Resident) published on 7 September 2023 Submitted via Postal Card
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Love the staff.

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Review from R D (Friend of Resident) published on 7 September 2023 Submitted via Postal Card
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I feel when seeing my friend that he is well cared for here. The staff seems very professional, and nothing is too much trouble when dealing with residents or visitors. When here, I have seen a marked improvement in his health, both physically and mentally.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 November 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveOutstanding
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (6) & Events (0)

News
  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 20 Mar 2025

    Avery Healthcare is proud to announce that three of its care homes have been included in the prestigious 2025 edition of Knight Frank’s Luxury Care Home Guide, which highlights the...

  • 11 Feb 2025

    On Sunday, 5th January, a flock of our homes joined together to celebrate National Bird Day, raising awareness about the vital role birds play in our ecosystem. Many residents took...

Upcoming Events

There are no upcoming events for Acer Court Care Home - Avery Healthcare.

Awards / Recognitions (12)

Accreditations

There are no accreditations posted yet for Acer Court Care Home - Avery Healthcare.

Meet the Team (6)

Gemma Wallbanks
Gemma WallbanksJob Title:Registered Home ManagerJoined: 2024

My name is Gemma and I am the manager here at Acer Court. I have worked for Avery for over 8 years now developing my skills from a deputy manager in a busy Avery nursing home, in Staffordshire, to becoming a successful manager at sister home Alder House and now transferring to Acer Court.

I am from Stoke on Trent and I have worked in the healthcare industry for 18 years, completing most roles that you would find in a regular care home and working my way up to the manager role completing many qualifications along the way. My main experience, knowledge and background is in Dementia care and this is an area of care that I am most passionate about.

Outside of my career, I love to go to the gym Subsequently, this has led to me signing up for many charity events such as white-collar boxing, half marathons and various assault courses. I just love to help people, in any way I can.

Ella
Ella Job Title:Client Liaison ManagerJoined: 2020
Hi I'm Ella, I'm the client liaison manager at Alder House.

My role is to help families and residents navigate their care journey, from the initial enquiry to move in and beyond.

Kelly
Kelly Job Title:Well-being coordinatorJoined: 2017
Hi, I'm Kelly, the Well-being Coordinator at Acer Court!

A key part of my role is planning our activity program, which supports the physical, social, and psychological well-being of our residents.

Michelle
Michelle Job Title:Home AdministratorJoined: 2016
Hi, I'm Michelle, the Home Administrator
I have been a member of the team at Acer Court for nearly 10 years now, working in a variety of roles, gaining experience and understanding of our home.

I love working front of house, where I enjoy welcoming families, having a cup of tea and a chat.

Harry
Harry Job Title:Maintenance operativeJoined: 2020

Meet Harry, our dedicated Maintenance Operative at Acer Court.

For nearly 7 years, Harry has been a valued part of the team, always ready to help with any maintenance tasks, support activities and events.

Lisa
Lisa Job Title:Head ChefJoined: 2022
Meet Lisa, our Head Chef!

Lisa is a valued member of our team. She doesn’t just cook delicious meals for our residents; she also supports our events by baking amazing cakes.

Lisa loves a challenge and enjoys exploring traditional foods from different cultures.

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