58-62 Abbey Road, Bush Hill Park, Enfield, EN1 2QN
View Full Details of Azalea CourtMy mother was a resident on Poppy unit. She suffered advanced dementia, her condition deteriated to the extent she did not remember family names , even when prompted. Indeed she could no longer recognize her own reflection The care shown by all members of staff was exemplary, be they nursing, ancillary domestic or administrative Everyone spoke to her kindly, and at times she responded happily to their encouragement . In her final days they even managed to motivate her to dance with me awhile! I will always be grateful for the loving care and attention
A fantastic care home, cannot recommend high enough. My mother has had the best care we could have asked for. The carers care for her like family. The efforts the events team goes to throughout the year is exemplary and they always strive to keep their residents engaged and active. I really appreciate this as finding this level of engagement within homes can be difficult. There are too many outstanding staff to name, but each of them are outstanding and have a genuine care for the residents. I always know when I say goodbye to my mum she is in the best hands.
I really love this care home, the staff are wonderful. Even when they are busy and you buzz they come ask what you need. Sometimes when you're upset they take time to talk to you or just listen to you. The food choices are not bad and tasty.
Very good care with attentive staff. I am kept informed and there are lots of different events and activities for the residents. I am able to visit at any time. As I live far away, I appreciate the weekly video phone call.
Staff are polite, helpful and keep us informed of any incidents . On occasions dad was found on the floor, where he has fallen out of bed. This is worrying because dad can't walk. Dad only offered porridge. We bring in custard, chocolate mousse, jelly and cream. Would be nice if dad was offered a variety like this. We realise he might need some encouragement ( visual). Dad/room is always clean and tidy. Nice to hear from activity team that they played dominos with dad. We like the Bistro! Dad loves hot chocolate.!!
I am more than happy with Azalea Court and the staff. The care she receives is very very good and they are very attentive and supportive of her. She can be difficult at times with eating and not really wanting to mix very much but they show her the respect a 98 year old deserves and are very understanding I hope this helps with any reviews and please just keep up the good work. Many thanks Michael
Overall a good care home. Clean and tidy with nice facilities. Staff are friendly. Residents seem happy.Overall a good standard of care. The animation team are very patient with residents and have a range of activities.
The staff look after my husband very well. The care manager is always very helpful and responsive. The unit is clean and the staff understand my husband's needs. I love the daily sparkle, I read it to my husband and we talk about some of the articles.
My friend has lived in Azalea for over three years and during this time, has always been treated with respect. The level of care is very good. All the staff - carers, management, housekeepers etc are very friendly and attentive. There is a welcoming atmosphere on entering the building. Social events are arranged quite often not only for residents but also for relatives and friends to enjoy. Recently VE day was celebrated with live entertainment and a choice of food.
Deciding to place Dad in a nursing home was one of the hardest decisions we've ever had to make, but I'm grateful that the experience we had as a family was overwhelmingly positive. He was treated with dignity and respect, and the care he received was outstanding. We had the privilege of getting to know the entire team-both staff and management-during his time there. Sadly, Dad passed away at the end of December, but the care and support he received during that final week, both for him and for us, was nothing short of incredible. It was truly heartwarming to witness the emotion and compassion from his care team, which reassured us that he was loved and cared for until the very end, giving us great comfort in such a difficult time.
Dad was on Astor floor for just short of 12 months and the care and nursing care he received were of an excellent standard. The home is bright and clean, homely and welcoming. The staff were all so kind and supportive, we were always made to feel very welcome whenever we visited (which was often). Dad never had a bad word to say about the staff or his care and he always had a smile for everyone. He enjoyed participating in many of the activities and events that were organised for the residents and we were always welcomed in to share these times with him and make special memories. The staff, residents and other relatives at Azalea became like another family to us. Trusting a nursing home to take over the care of our Dad was such a difficult thing to do but we needn't have worried as Dad was always treated with kindness, care, respect and dignity at all times.
The care and nursing care given to my husband during the year he was in Azalea Court was excellent, especially in the days leading up to his passing. He was treated with respect and dignity by all staff and I can't thank them enough for their kindness and care.
Dad was always treated with great care and respect that he deserved. He never had a complaint and was always happy with his care. The staff couldn't have been kinder to my Dad and to us as a family.
The care at Azalea Court is excellent. The staff are warm and welcoming to residents and family. As well as providing high-quality and expert nursing care, they interact with my dad with compassion and humour which is exactly what he needs and responds to.
Just to let you know I am very happy for all your services in this care home. All the staff are doing a good job. I am always happy when I come to visit, they are very friendly. Well done to all staff.
My mother has been in Azalea Court since October 21. And I am very happy with the level of care she receives and the facilities that unfortunately she is unable to take part in are really good and keep the other residents occupied, all the staff are friendly and caring.
Excellent care home. They look after my husband really well. We are happy with the support he gets. The staff are caring and kind. They are always available if we need to talk about my husband. Thank you.
Fantastic care home, very clean, service fantastic and the staff are very caring and patient and family members are always involved in everything, so happy our dad is in such a lovely place we can rest knowing he is being well cared for and is safe.
Care is given with respect and dignity. Food reported to be excellent by my mum. Regular activities may be more variety required. Management is available when required. Family meeting's held for staff and relatives to meet up. Good maintenance team. The environment is clean and welcoming. Well staffed. Some requests take some time to be actioned.
Azalea Court seemed clean and functional. Management were very good and the carers worked hard with the workloads they had. The receptionist was always very lovely, professional and welcoming. Parking was great.
My mother was a resident on Poppy unit. She suffered advanced dementia, her condition deteriated to the extent she did not remember family names , even when prompted. Indeed she could no longer recognize her own reflection The care shown by all members of staff was exemplary, be they nursing, ancillary domestic or administrative Everyone spoke to her kindly, and at times she responded happily to their encouragement . In her final days they even managed to motivate her to dance with me awhile! I will always be grateful for the loving care and attention
A fantastic care home, cannot recommend high enough. My mother has had the best care we could have asked for. The carers care for her like family. The efforts the events team goes to throughout the year is exemplary and they always strive to keep their residents engaged and active. I really appreciate this as finding this level of engagement within homes can be difficult. There are too many outstanding staff to name, but each of them are outstanding and have a genuine care for the residents. I always know when I say goodbye to my mum she is in the best hands.
I really love this care home, the staff are wonderful. Even when they are busy and you buzz they come ask what you need. Sometimes when you're upset they take time to talk to you or just listen to you. The food choices are not bad and tasty.
Very good care with attentive staff. I am kept informed and there are lots of different events and activities for the residents. I am able to visit at any time. As I live far away, I appreciate the weekly video phone call.
Staff are polite, helpful and keep us informed of any incidents . On occasions dad was found on the floor, where he has fallen out of bed. This is worrying because dad can't walk. Dad only offered porridge. We bring in custard, chocolate mousse, jelly and cream. Would be nice if dad was offered a variety like this. We realise he might need some encouragement ( visual). Dad/room is always clean and tidy. Nice to hear from activity team that they played dominos with dad. We like the Bistro! Dad loves hot chocolate.!!
I am more than happy with Azalea Court and the staff. The care she receives is very very good and they are very attentive and supportive of her. She can be difficult at times with eating and not really wanting to mix very much but they show her the respect a 98 year old deserves and are very understanding I hope this helps with any reviews and please just keep up the good work. Many thanks Michael
Overall a good care home. Clean and tidy with nice facilities. Staff are friendly. Residents seem happy.Overall a good standard of care. The animation team are very patient with residents and have a range of activities.
The staff look after my husband very well. The care manager is always very helpful and responsive. The unit is clean and the staff understand my husband's needs. I love the daily sparkle, I read it to my husband and we talk about some of the articles.
My friend has lived in Azalea for over three years and during this time, has always been treated with respect. The level of care is very good. All the staff - carers, management, housekeepers etc are very friendly and attentive. There is a welcoming atmosphere on entering the building. Social events are arranged quite often not only for residents but also for relatives and friends to enjoy. Recently VE day was celebrated with live entertainment and a choice of food.
Deciding to place Dad in a nursing home was one of the hardest decisions we've ever had to make, but I'm grateful that the experience we had as a family was overwhelmingly positive. He was treated with dignity and respect, and the care he received was outstanding. We had the privilege of getting to know the entire team-both staff and management-during his time there. Sadly, Dad passed away at the end of December, but the care and support he received during that final week, both for him and for us, was nothing short of incredible. It was truly heartwarming to witness the emotion and compassion from his care team, which reassured us that he was loved and cared for until the very end, giving us great comfort in such a difficult time.
Dad was on Astor floor for just short of 12 months and the care and nursing care he received were of an excellent standard. The home is bright and clean, homely and welcoming. The staff were all so kind and supportive, we were always made to feel very welcome whenever we visited (which was often). Dad never had a bad word to say about the staff or his care and he always had a smile for everyone. He enjoyed participating in many of the activities and events that were organised for the residents and we were always welcomed in to share these times with him and make special memories. The staff, residents and other relatives at Azalea became like another family to us. Trusting a nursing home to take over the care of our Dad was such a difficult thing to do but we needn't have worried as Dad was always treated with kindness, care, respect and dignity at all times.
The care and nursing care given to my husband during the year he was in Azalea Court was excellent, especially in the days leading up to his passing. He was treated with respect and dignity by all staff and I can't thank them enough for their kindness and care.
Dad was always treated with great care and respect that he deserved. He never had a complaint and was always happy with his care. The staff couldn't have been kinder to my Dad and to us as a family.
The care at Azalea Court is excellent. The staff are warm and welcoming to residents and family. As well as providing high-quality and expert nursing care, they interact with my dad with compassion and humour which is exactly what he needs and responds to.
Just to let you know I am very happy for all your services in this care home. All the staff are doing a good job. I am always happy when I come to visit, they are very friendly. Well done to all staff.
My mother has been in Azalea Court since October 21. And I am very happy with the level of care she receives and the facilities that unfortunately she is unable to take part in are really good and keep the other residents occupied, all the staff are friendly and caring.
Excellent care home. They look after my husband really well. We are happy with the support he gets. The staff are caring and kind. They are always available if we need to talk about my husband. Thank you.
Fantastic care home, very clean, service fantastic and the staff are very caring and patient and family members are always involved in everything, so happy our dad is in such a lovely place we can rest knowing he is being well cared for and is safe.
Care is given with respect and dignity. Food reported to be excellent by my mum. Regular activities may be more variety required. Management is available when required. Family meeting's held for staff and relatives to meet up. Good maintenance team. The environment is clean and welcoming. Well staffed. Some requests take some time to be actioned.
Azalea Court seemed clean and functional. Management were very good and the carers worked hard with the workloads they had. The receptionist was always very lovely, professional and welcoming. Parking was great.