What types of Care is Azalea Court registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Azalea Court?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Azalea Court to the centre of Enfield?

1.8 mile(s) as the crow flies, distance by road may be significantly further.

Azalea Court care home, 58-62 Abbey Road, Bush Hill Park, Enfield, London EN1 2QN

Review from Janet Y (Friend of Resident) published on 23 May 2025 Submitted via Website • Report

Overall Experience

My friend has lived in Azalea for over three years and during this time, has always been treated with respect. The level of care is very good.
All the staff - carers, management, housekeepers etc are very friendly and attentive. There is a welcoming atmosphere on entering the building.
Social events

are arranged quite often not only for residents but also for relatives and friends to enjoy. Recently VE day was celebrated with live entertainment and a choice of food.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to complete the review Janet. We appreciate the comments and continue to strive to meet the needs of all our residents and friends at Azalea Court.

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Review from Gary C (Son of Resident) published on 17 March 2025 Submitted via Website • Report

Overall Experience

Deciding to place Dad in a nursing home was one of the hardest decisions we've ever had to make, but I'm grateful that the experience we had as a family was overwhelmingly positive. He was treated with dignity and respect, and the care he received was outstanding. We had the privilege of getting to

know the entire team-both staff and management-during his time there. Sadly, Dad passed away at the end of December, but the care and support he received during that final week, both for him and for us, was nothing short of incredible. It was truly heartwarming to witness the emotion and compassion from his care team, which reassured us that he was loved and cared for until the very end, giving us great comfort in such a difficult time.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to give your review. Your kind words will be given to the team. Receiving this feedback supports our team to continue to work as hard as possible to insure that the care…read more

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Review from J R (Daughter of Resident) published on 12 March 2025 Submitted via Website • Report

Overall Experience

Dad was on Astor floor for just short of 12 months and the care and nursing care he received were of an excellent standard. The home is bright and clean, homely and welcoming. The staff were all so kind and supportive, we were always made to feel very welcome whenever we visited (which was often).

Dad never had a bad word to say about the staff or his care and he always had a smile for everyone. He enjoyed participating in many of the activities and events that were organised for the residents and we were always welcomed in to share these times with him and make special memories. The staff, residents and other relatives at Azalea became like another family to us.
Trusting a nursing home to take over the care of our Dad was such a difficult thing to do but we needn't have worried as Dad was always treated with kindness, care, respect and dignity at all times.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. I have passed on your review to the team. Every effort is made to ensure that the trust we are given is fulfilled and we genuinely appreciate your words.

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Review from C C (Wife of Resident) published on 24 February 2025 Submitted via Postal Card • Report

Overall Experience

The care and nursing care given to my husband during the year he was in Azalea Court was excellent, especially in the days leading up to his passing. He was treated with respect and dignity by all staff and I can't thank them enough for their kindness and care.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review. It was an honour to look after your husband he is missed by us all and the memory of him enjoying the Christmas classical evening is one that will last. Take care.

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Review from T M (Daughter of Resident) published on 20 February 2025 Submitted via Postal Card • Report

Overall Experience

Dad was always treated with great care and respect that he deserved. He never had a complaint and was always happy with his care.
The staff couldn't have been kinder to my Dad and to us as a family.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to provide a review for Azalea Court. It is important to us as a home that we all understand the importance of ensuring that the care we deliver meets the needs of the…read more

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Review from Liz C (Daughter of Resident) published on 12 September 2024 Submitted via Website • Report

Overall Experience

The care at Azalea Court is excellent. The staff are warm and welcoming to residents and family. As well as providing high-quality and expert nursing care, they interact with my dad with compassion and humour which is exactly what he needs and responds to.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to give us this wonderful review. We really appreciate the feedback you have given.

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Review from D M (Husband of Resident) published on 12 September 2024 Submitted via Website • Report

Overall Experience

Just to let you know I am very happy for all your services in this care home. All the staff are doing a good job. I am always happy when I come to visit, they are very friendly. Well done to all staff.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for completing a review on Azalea Court. We appreciate your feedback.

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Review from Tanya V (Daughter of Resident) published on 12 August 2024 Submitted via Website • Report

Overall Experience

My mother has been in Azalea Court since October 21. And I am very happy with the level of care she receives and the facilities that unfortunately she is unable to take part in are really good and keep the other residents occupied, all the staff are friendly and caring.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review, I will ensure it is shared with the team, your words mean a lot to us all.

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Review from David H (Son of Resident) published on 17 May 2024 Submitted via Website • Report

Overall Experience

The standard of care shown by staff is exemplary. Just as importantly, they care for their residents as if they were family.
It is a safe welcoming environment.
The amenities are clean and well-maintained. The rooms are comfortable the diet is healthy.
There is good communication between staff, residents

and their families.
Activities during the day are stimulating, and nobody is left on their own.
I am happy and reassured my mother resides here.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for your review we genuinely appreciate you taking the time to complete this. Thank you.

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Review from J V (Wife of Resident) published on 22 November 2023 Submitted via Website • Report

Overall Experience

Excellent care home. They look after my husband really well. We are happy with the support he gets. The staff are caring and kind. They are always available if we need to talk about my husband. Thank you.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for completing the review. It is important that we hear the views of the people that choose to remain in our care and the team and I are grateful for your ongoing support.

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Review from N L (Daughter of Resident) published on 17 November 2023 Submitted via Website • Report

Overall Experience

Fantastic care home, very clean, service fantastic and the staff are very caring and patient and family members are always involved in everything, so happy our dad is in such a lovely place we can rest knowing he is being well cared for and is safe.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you so much for your heartfelt review. The team at Azalea Court does their best to ensure that the experience of our residents is one that is positive and central to their needs. We genuinely…read more

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Review from B R (Daughter of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

Care is given with respect and dignity.
Food reported to be excellent by my mum.
Regular activities may be more variety required.
Management is available when required.
Family meeting's held for staff and relatives to meet up.
Good maintenance team.
The environment is clean and welcoming.
Well

staffed.
Some requests take some time to be actioned.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. Reviews help us look at the services we offer and how we can improve. They are also good for positive feedback to our teams to let them know how much they are appreciated.…read more

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Review from G J (Sister of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

Azalea Court seemed clean and functional. Management were very good and the carers worked hard with the workloads they had. The receptionist was always very lovely, professional and welcoming. Parking was great.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to complete a review. Reviews help other people to make informed choices about the places they wish to live. Your review can help support his process. Thank you.

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Review from Vera W (Mother of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

My daughter is in Azalea Court care home and she is very well looked after with the tasks that she can’t carry out. She is always spoken to with respect and friendliness. Her room is well-maintained and cleaned regularly.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for taking the time to send a review. Its really important to understand how people experience their time at Azalea Court and also to share the thoughts of those with people who are looking…read more

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Review from Jason M (Son of Resident) published on 7 November 2023 Submitted via Website • Report

Overall Experience

My mum has been in the Poppy unit for almost two years now.
The whole unit really made her feel at home and everyone caters for her needs.
Her eating has improved as she lost the ability to swallow however recently, it has improved due to the patience and experience of the nursing team.
The management

and the team are amazing, including the activity team.
I like the way the activity team always have events going on which really encourages the residents to participate in normal day-to-day things.
The whole team really support Mum and are always happy and kind towards the other residents too!
In Poppy unit, they are very caring and always making the residents laugh, creating a good atmosphere.
Whenever I visit I can always sense a good vibe and walk away happy that Mum is in a good place.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you so much for your words. The team at Azalea Court strive to ensure that the care delivery shines through to all the people that choose to live with us. Your words make a difference to each…read more

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Review from Joan S (Wife of Resident) published on 1 November 2023 Submitted via Website • Report

Overall Experience

Very welcoming. Good communication.
Friendly staff.
Husband been here a year, I’ve had no complaints.
It’s hard having him here but staff do make it easier for us.
We know he’s in safe hands and that’s very reassuring for me and family.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your kind review. We aim to achieve the best outcomes for the people who have placed their trust in our care.

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Review from G R (Son of Resident) published on 1 November 2023 Submitted via Website • Report

Overall Experience

My father has been a resident for almost 3 years. Every day is a positive experience for him.
He particularly enjoys those moments when someone makes that special effort to know him as a person.
The nursing care is excellent. He has challenging health issues, but they are looked after and improving.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for your review. It is so importance for us to hear your views.

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Review from Danielle D (Daughter-in-law of Resident) published on 5 April 2023 Submitted via Website • Report

Overall Experience

Compassionate care and a supportive place for our loved one at an extremely difficult and upsetting time. Clean, homely and caring environment. Cannot fault any aspects of the time that he spent here. Was a relief after coming from a hospital environment to see him made comfortable and cared about.

Thank you all.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for taking the time to send in your feedback. It is important for the team to know that the care they deliver is right for all our residents. Thank you for your kind words.

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Review from Diane T (Daughter of Resident) published on 9 January 2023 Submitted via Website • Report

Overall Experience

Mum was at Azalea Court for a very short time, but I can say that her needs were met as soon as she arrived and she felt safe and cared for. Our family cannot praise the staff enough for the care, attention and dignity that they provided her. On our visits, we were made to feel very welcome. Any questions

we had were answered promptly by the fantastic staff on Poppy Unit and the reception team.
Thank you very much.

Reply from Julie Burton, Head of Operations at Azalea Court

Thank you for the kind words in the review. Our thoughts are with your family.

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Review from Carol M (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report

Overall Experience

Complete care that's required and tailored to mum's needs, medication and nursing.
Food is of good standard and residents are given fruit, snacks, and refreshment. Sunday roasts are tasty and are as good as home-cooked. Regular updates face to face or via phone Re mum's health or any problems that

might be occurring and will be resolved swiftly. She’s shown kindness and compassion.
Daily activities and encouraged to participate, shows, singalongs and therapy pets go in to entertain residents.

Reply from Julie Nash, Head of Operations at Azalea Court

Thank you for the review, Carol. I will make sure that the staff see your review. The feedback we get shapes how we move forward with the care and service we deliver.