





Azalea Court is situated in the pleasant surroundings of Bush Hill Park in Enfield with amenities close by.
The home was purpose built in 2010 and was designed to provide the highest standard of comfort and care.
There are 83 single en-suite bedrooms across three floors and two buildings.
Facilities include:
Lounges
Dining rooms
Café/Bistro
Activity centre
Cinema room
Hair salon/Nail Bar
Dietician/Nutritionist
Relaxation Areas
Physiotherapy
External large garden with easy access to all areas with trees and shrubs,...
Care Provided by Azalea Court
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 83 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees Commence at £2,300 per week and rise according to assessment for our Nursing and Dementia Nursing residents.
Fees Commence at £3,750 per week and rising for our complex care residents.
Camille Banaag
Business Administrator
The price(s) shown are provided by the care home. Contact Azalea Court for full pricing details and T&Cs.
Contact Azalea Court to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Twinglobe Care Ltd
- Private Owned
Person in charge
- Marnie Reed (General Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2010
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (83)
- Single Rooms with ensuite Wet Room (83)
Visiting
- Visiting is arranged through reception at Azalea Court
Parking
- Parking is available on site
Azalea Court Reviews (66)
Azalea Court has a Review Score of 9.8 (9.769) out of 10, based on 20 reviews in the last 2 years.
Over all time Azalea Court has 66 reviews.
Excellent care home. They look after my husband really well. We are happy with the support he gets. The staff are caring and kind. They are always available if we need to talk about my husband. Thank you.
Thank you for completing the review. It is important that we hear the views of the people that choose to remain in our care and the team and I are grateful for your ongoing support.
Fantastic care home, very clean, service fantastic and the staff are very caring and patient and family members are always involved in everything, so happy our dad is in such a lovely place we can rest knowing he is being well cared for and is safe.
Thank you so much for your heartfelt review. The team at Azalea Court does their best to ensure that the experience of our residents is one that is positive and central to their needs. We genuinely appreciate your feedback and continue to work hard in supporting all those that trust us with their lives.
Food reported to be excellent by my mum.
Regular activities may be more variety required.
Management is available when required.
Family meeting's held for staff and relatives to meet up.
Good maintenance team.
The environment is clean and welcoming.
Well staffed.
Some requests take some time to be actioned.
Thank you for your review. Reviews help us look at the services we offer and how we can improve. They are also good for positive feedback to our teams to let them know how much they are appreciated. So thank you for your review.
Azalea Court seemed clean and functional. Management were very good and the carers worked hard with the workloads they had. The receptionist was always very lovely, professional and welcoming. Parking was great.
Thank you for taking the time to complete a review. Reviews help other people to make informed choices about the places they wish to live. Your review can help support his process. Thank you.
My daughter is in Azalea Court care home and she is very well looked after with the tasks that she can’t carry out. She is always spoken to with respect and friendliness. Her room is well-maintained and cleaned regularly.
Thank you for taking the time to send a review. Its really important to understand how people experience their time at Azalea Court and also to share the thoughts of those with people who are looking for care in a home setting.
The whole unit really made her feel at home and everyone caters for her needs.
Her eating has improved as she lost the ability to swallow however recently, it has improved due to the patience and experience of the nursing team.
The management and the team are amazing, including the activity team.
I like the way the activity team always have events going on which really encourages the residents to participate in normal day-to-day things.
The whole team really support Mum and are always happy and kind towards the other residents too!
In Poppy unit, they are very caring and always making the residents laugh, creating a good atmosphere.
Whenever I visit I can always sense a good vibe and walk away happy that Mum is in a good place.
Thank you so much for your words. The team at Azalea Court strive to ensure that the care delivery shines through to all the people that choose to live with us. Your words make a difference to each and every one of us.
Friendly staff.
Husband been here a year, I’ve had no complaints.
It’s hard having him here but staff do make it easier for us.
We know he’s in safe hands and that’s very reassuring for me and family.
Thank you for your kind review. We aim to achieve the best outcomes for the people who have placed their trust in our care.
He particularly enjoys those moments when someone makes that special effort to know him as a person.
The nursing care is excellent. He has challenging health issues, but they are looked after and improving.
Thank you for your review. It is so importance for us to hear your views.
Compassionate care and a supportive place for our loved one at an extremely difficult and upsetting time. Clean, homely and caring environment. Cannot fault any aspects of the time that he spent here. Was a relief after coming from a hospital environment to see him made comfortable and cared about. Thank you all.
Thank you for taking the time to send in your feedback. It is important for the team to know that the care they deliver is right for all our residents. Thank you for your kind words.
Thank you very much.
Thank you for the kind words in the review. Our thoughts are with your family.
Food is of good standard and residents are given fruit, snacks, and refreshment. Sunday roasts are tasty and are as good as home-cooked. Regular updates face to face or via phone Re mum's health or any problems that might be occurring and will be resolved swiftly. She’s shown kindness and compassion.
Daily activities and encouraged to participate, shows, singalongs and therapy pets go in to entertain residents.
Thank you for the review, Carol. I will make sure that the staff see your review. The feedback we get shapes how we move forward with the care and service we deliver.
We never want to put our loved ones in a home but for my dad, I felt his safety and health were in danger at home. Having experienced another home with my Nan, I can honestly say Azalea Court is much better than most. Staff are friendly, many activities go on every day and I feel they know my dad very well. I can visit when I want (some restrictions during the height of the pandemic) and take him out when I can. There are family events and opportunities to express our views. I would recommend this home to anyone looking for a safe and caring home.
Thank you for the review you have given. I am sure it will help people to make informed choices over the places of care they are looking at. I will pass your words on to the staff at the home.
I can never find the staff I need to talk to when I am at the home. I am not being informed of changes in my mother's medication. I am not notified of meetings or activities. I asked this week for my Mum to be seen for her Birthday out of her room. I gave over a week's notice and even called the day before but this was not done. Parking is awful. White lines are needed for the parking bays so people who cannot park will be able to see the lines!
Thank you for completing the review. I have checked with the administration team and they have confirmed that they have your email address. I have asked if emails are being sent and I can confirm that emails have been sent regarding recent Activities the forthcoming Relatives meeting and...
Whenever I visit my aunt, she is always well presented, clean, and comfortable. She has her hair done regularly. Her room is always clean, warm, and tidy. All the staff are very friendly and caring. Any medical issues are addressed very quickly. The staff are always happy to spend time with me to discuss any issues or just general progress.
Thank you for taking the time to give this review. We appreciate your words and we will continue to work hard to maintain our standards.
The care home has become a prison fortress since March 2020, with the payback of being Covid free. The management has been very strong in keeping Covid at bay. The downside is the mental anguish of residents in the closing years of life, deprived of those who love them most. There is no perfect solution to this virus pandemic and full marks go to precautions taken to protect residents at Azalea.
Thank you for your review. I fully understand how difficult it is to be going through this period of time. We are working very hard to enable visits with the building of our Visitor Rooms. I know this is no replacement for the face to face visits we have all got used too and I am constantly...
She was treated with respect and dignity by nurses and carers, all staff in fact. The home is well managed by the manager, supported by her staff that is efficient and hard working. There are frequent activities and events they can take part in if they are able to.
In particular, we are very grateful to the nurse and manager of Poppy unit, who was very professional, efficient and caring throughout Mum’s stay, treating Mum with patience, respect and compassion at all times. She not only looked after mum’s health and well being but also supported us at the difficult time of mum’s passing and kept us informed.
I highly recommend this nursing home. It has a clean, pleasant environment, lovely garden and comfortable rooms. The staff is caring, hard-working and committed to their residents.
Thank you for the review that you have posted. I will make sure that the staff know about your kind words.
I find that the manager of Willows is a very good manager and also all his nurses are very nice people and very caring. Full marks, 10 out of ten. Thank you all. God bless you.
Thank you for taking the time to provide a review for Azalea Court.
My mum came to Azalea at the end of her life, spending only a few weeks there, but it was such a contrast from the home she had come from. She was treated with respect and dignity, from Nurses and carers that truly cared. The Nurses are so professional. I feel that I was supported too. I just wish I had moved her to Azalea much sooner. Highly recommend this 'Care Home'.
Thank you Annette for your response and kind words.
Although this is our first encounter with a care home, we are very pleased to let our brother become a resident at Azalea Court.
A special mention for the manager, as a family we are very thankful to you on how you gave us confidence on doubts we had as mentioned earlier. It’s always daunting for a family to put your loved one in a care home, but the way you at Willow’s, with your nursing staff, gave us the confidence and reassuring, the trust was very touching, thanks.
Willows Unit is a dedicated High Dependancy nursing wing of Azalea Court and is run by staff who are very knowledgable and caring towards the residents.
My wife was admitted three weeks ago now, and whilst there her condition has seemed to take a decline, but the staff are very friendly, and do their best to help her be comfortable in her final days.
Because it’s a nursing wing, there is a buzzer system to call the nurses when required, just as there would be in a hospital. Nothing is left unthought of. At times it’s felt like there’s not enough staff like there should be two nurses on duty at any one time, not one. There are 8 rooms in Willows, and sometimes more than one of the residents needs assistance at the same time. It’s very hard for one nurse to split themselves in two.
The food could be a bit better, but that’s the only downside. Maybe find a different supplier.
Other than that, Willows has been brilliant in looking after my wife, and I’d recommend it to anyone.
Thank you for the review. I will discuss with Paul the comments about staffing. it is always appreciated to have positive feedback with ideas on what we can do as well.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Azalea Court.
There are no upcoming events for Azalea Court.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Azalea Court.
Accreditations
There are no accreditations posted yet for Azalea Court.
Meet the Team (2)

To provide a full business support to Twinglobe Care Limited.

Marnie Reed comes to Azalea Court with Many years of experience. Having worked previously in the Deputy role and Quality Assurance with Azalea Court. Marnie brings the continuity of knowledge to ensure the vision of the home continues.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Azalea Court to verify any information. View our terms and conditions. Azalea Court has an Enhanced Service -more info.