Submit a Review for Orchard House Residential Care Home
191 High Street, Sawston, Cambridge, CB22 3HJ
View full details of Orchard House Residential Care HomeLatest Reviews for Orchard House Residential Care Home
07 January 2026
Dad has been a resident for just over 2 years and we have found the staff to be polite and friendly. They always ring me to let me know of any changes regarding dad's care which gives me peace of mind. Although dad has dementia he is always treated with dignity, and they all know his name.
07 January 2026
My relative has been at Orchard House for a year and it is good knowing they seem content by kind, compassionate and caring staff. The next of kin get to know of issues that arise and consulted on their resolution. My relatives needs seem to be have met by carers effectively adapting to sensatively
meet changes as and when they arise
23 December 2025
This care home is wonderful, food is very good and all staff are very friendly and caring. I could not have found a better place for my Mum.
11 December 2025
Mum has been at Orchard House for over a year and I have peace of mind knowing she is well looked after by kind and caring staff. They are quick to let me know of any health issues and they sort them out promptly. Mum's condition and needs have changed since she arrived and staff have adapted to
this with efficiency, always keeping me informed.
08 December 2025
My mum has been in Orchard House since March, I cannot praise them highly enough for the care they give her. I know she is being well looked after which gives me great peace of mind. I am always made welcome when I visit and nothing is too much trouble.
I have one negative and that is if I visit at
the weekend it's often a long wait to be let in, but that is a very small negative .
08 December 2025
Mother-in-law (MIL) moved to Orchard House in mid-October as she could no longer be provided with sufficient care visits to keep her safe whilst maintaining a decent quality of life in her independent apartment as her dementia was getting worse. My wife and I were very concerned and sceptical at
first because MIL has always been a bit of a rebel and used to having things her own way, so we didn't think that she would settle easily. To date we have been proven wrong - and that's all down to the level of welcome, care and support that she has received so far from all the staff. We're incredibly grateful as MIL seems very relaxed, happy and settled, which gives us peace of mind. For one that has always been highly critical of anything that didn't meet her approval she has had nothing bad to say which, again, is testament to the excellent attention, motivation and support that she receives daily. It's still early days, but it couldn't have started much better.
16 June 2025
Mum moved into Orchard House in January 2025, where she has received excellent care. The staff are extremely kind and considerate, and resolve any problems that she may have. She also has much more social contact than she had when living in her own house. She now takes meals with others and
participates in quizzes and other organised activities. Of particular note is Orchard House staff taking her to participate in the recent Sawston Fun Run, walking her round by wheelchair while she waved at the crowds. She absolutely loved it! The staff also made her recent 90th birthday a great day - decorating her room, making a personalised 90th birthday cake and joining with the family in birthday celebrations. I thoroughly recommend Orchard House.
24 March 2025
Mum lived in Orchard House for just over 2 years, sadly passing away in February this year. She received exceptional care and warmth while with you. There is a warm welcoming atmosphere and the whole team is amazing - friendly, approachable and professional. The care staff are attentive and
compassionate, always ready to listen and act on any concerns or needs. They knew Mum's needs and preferences and tailored her care accordingly. Mum was fortunate to have one of the larger ensuite rooms with a lovely view of the gardens. In addition to the high-quality care, there is a real sense of community. The activities provided are engaging and varied, offering something for everyone. The food is excellent too - the kitchen staff made a real effort to meet Mum's needs. I would wholeheartedly recommend Orchard House to anyone seeking a safe and caring environment for their loved one.
13 January 2025
I found this care home exceptionally good. My mother was in for 14 months, she had the best care in all her needs at the age of 102, she was also partially deaf and blind. The staff were exceptionally good in catering to all her needs medically, keeping her clean. Also food was done to her special
needs. I was also happy with the care and needs and I also knew she was in safe hands 24/7 when I left her. I would highly recommend this care home. Right to the end she exceptionally looked after.
09 January 2025
In spite of living in an extra care flat with carers on call, my sister was becoming increasingly stressed at coping by herself. After a week's trial in Orchard House, where I saw her smiling for the first time in months, she moved in permanently at the end of October. The care staff have been so
kind and caring towards her, she still doesn't smile very much but she says she is so glad that she moved in,
I am glad too. I can only visit her once a week and it is good to know that she is always being looked after. Her room is always cosy and clean, the meals always look and smell delicious and all members of staff (carers, office staff, kitchen staff, housekeeping, even the maintenance man) really care about all the residents and are unfailingly kind, caring and professional.
02 January 2025
My mother was admitted with cognitive impairment in July 2024. She settled down very quickly with the aid of the very attentive and caring staff. I have visited on many occasions unexpectedly, to find the care home very clean, smelling fresh and I was always accompanied by a member of the staff who
knew my mum well. A verbal progress report has always been given. My last visit I may say, I have not seen my mum look so happy, well-fed, clean, smelling fresh and content. Please put me there if I get dementia!
02 January 2025
My wife went into care in September, she had stopped eating due to Alzheimer's and had lost a lot of weight. Since going in she has started to eat and has put on some weight, she has settled in quite quickly and is now quite happy and contented all thanks to the amazing care team that looks after
her.
02 January 2025
All seems fine. Resident is settling in. She is sometimes a little frustrated by the (small) size of her room, she would like more room for books and paperwork. She is clearly well-cared for and well-fed. The staff are lovely.
22 August 2024
My father has been here for over 3 years. He is living with dementia and has no idea where he is. I think his health needs are met well. The staff are great with his banter and strange sense of humour - something he has always enjoyed. He says the food is good - he has a cooked breakfast every day
(I didn't believe him when he told me but he does!). The relationship between the home and the medical professionals is great. There has not been an activities lead for some time and my father rarely leaves his room - he has never been a joiner in person however I do feel activity for him is a bit lacking. The staff do the best they can with it.
09 August 2024
My mother has been a resident for over four years now and her physical well-being has improved greatly from the care she is receiving at Orchard House Residential Care Home although, at 96 years of age, dementia and anxiety affect the way she views her situation. Despite the fact that she can be
very difficult at times, the staff have always appeared to be kind and committed in their attitude and to have her best interests at heart. Overall, I have no doubt that she will receive a good standard of care and this gives her family in the outside world a great degree of comfort.
09 August 2024
My 91-year-old uncle went to Orchard House for two weeks of respite in March and is still there! He is very well looked after. The food is very good. The staff are friendly, kind and helpful and nothing is too much trouble. We are very happy with my uncle's care and would recommend Orchard House
without hesitation.
19 January 2024
I have found the staff all very caring, understanding and very patient. Very good medical attention when needed. The room is always clean. My mother is always washed and bath regularly. The lady in administration is always so helpful if you have any questions. Always - the rest of the staff never
found it too much trouble if you ask them for anything. The only that I think is needed is all the rooms need updating with their own toilet suite - my mother has to use a commode in her room because she can't see or hear properly to find the toilet, yes, the carer would take her if she calls them. She is 101 years old and still likes a little independence. Own toilets and a little sink would be great in all rooms. Not possible in the room my mum is in far too small.
21 November 2023
A very stable care environment, focussed on the comfort, health and wellbeing of residents. Regular activities, tasty meals and a nice cup of tea are all great features. Always tidy, with plenty of genuinely caring staff and a real buzz about the place in the daytime. Always kept informed, Mum is
happy and I have peace of mind.
09 November 2023
I am really grateful to those who helped me find a care home for my sister 18 months ago!
After a serious fall, and time in hospital, it was no longer considered safe for her to live alone and the staff and facilities at Orchard House Residential Care Home have provided all the care she now
needs in her late 80s.
My monthly visits involve a round trip of more than 200 miles - so I am particularly grateful that she is happy in a residential care facility that I have confidence in and that allows me to live without constantly worrying about my sister and her needs!
09 November 2023
My mother has been at Orchard House Residential Care Home since August 2020. All the staff I meet while visiting seem very caring, friendly and patient and, although my mother has dementia (and therefore doesn't remember much), she often says that the staff are all very nice and she is well looked
after. The home is clean and the food looks good. As much as her condition allows, my mother seems to be comfortable and happy living at Orchard House.
Latest Reviews for Orchard House Residential Care Home
07 January 2026
Dad has been a resident for just over 2 years and we have found the staff to be polite and friendly. They always ring me to let me know of any changes regarding dad's care which gives me peace of mind. Although dad has dementia he is always treated with dignity, and they all know his name.
07 January 2026
My relative has been at Orchard House for a year and it is good knowing they seem content by kind, compassionate and caring staff. The next of kin get to know of issues that arise and consulted on their resolution. My relatives needs seem to be have met by carers effectively adapting to sensatively
meet changes as and when they arise
23 December 2025
This care home is wonderful, food is very good and all staff are very friendly and caring. I could not have found a better place for my Mum.
11 December 2025
Mum has been at Orchard House for over a year and I have peace of mind knowing she is well looked after by kind and caring staff. They are quick to let me know of any health issues and they sort them out promptly. Mum's condition and needs have changed since she arrived and staff have adapted to
this with efficiency, always keeping me informed.
08 December 2025
My mum has been in Orchard House since March, I cannot praise them highly enough for the care they give her. I know she is being well looked after which gives me great peace of mind. I am always made welcome when I visit and nothing is too much trouble.
I have one negative and that is if I visit at
the weekend it's often a long wait to be let in, but that is a very small negative .
08 December 2025
Mother-in-law (MIL) moved to Orchard House in mid-October as she could no longer be provided with sufficient care visits to keep her safe whilst maintaining a decent quality of life in her independent apartment as her dementia was getting worse. My wife and I were very concerned and sceptical at
first because MIL has always been a bit of a rebel and used to having things her own way, so we didn't think that she would settle easily. To date we have been proven wrong - and that's all down to the level of welcome, care and support that she has received so far from all the staff. We're incredibly grateful as MIL seems very relaxed, happy and settled, which gives us peace of mind. For one that has always been highly critical of anything that didn't meet her approval she has had nothing bad to say which, again, is testament to the excellent attention, motivation and support that she receives daily. It's still early days, but it couldn't have started much better.
16 June 2025
Mum moved into Orchard House in January 2025, where she has received excellent care. The staff are extremely kind and considerate, and resolve any problems that she may have. She also has much more social contact than she had when living in her own house. She now takes meals with others and
participates in quizzes and other organised activities. Of particular note is Orchard House staff taking her to participate in the recent Sawston Fun Run, walking her round by wheelchair while she waved at the crowds. She absolutely loved it! The staff also made her recent 90th birthday a great day - decorating her room, making a personalised 90th birthday cake and joining with the family in birthday celebrations. I thoroughly recommend Orchard House.
24 March 2025
Mum lived in Orchard House for just over 2 years, sadly passing away in February this year. She received exceptional care and warmth while with you. There is a warm welcoming atmosphere and the whole team is amazing - friendly, approachable and professional. The care staff are attentive and
compassionate, always ready to listen and act on any concerns or needs. They knew Mum's needs and preferences and tailored her care accordingly. Mum was fortunate to have one of the larger ensuite rooms with a lovely view of the gardens. In addition to the high-quality care, there is a real sense of community. The activities provided are engaging and varied, offering something for everyone. The food is excellent too - the kitchen staff made a real effort to meet Mum's needs. I would wholeheartedly recommend Orchard House to anyone seeking a safe and caring environment for their loved one.
13 January 2025
I found this care home exceptionally good. My mother was in for 14 months, she had the best care in all her needs at the age of 102, she was also partially deaf and blind. The staff were exceptionally good in catering to all her needs medically, keeping her clean. Also food was done to her special
needs. I was also happy with the care and needs and I also knew she was in safe hands 24/7 when I left her. I would highly recommend this care home. Right to the end she exceptionally looked after.
09 January 2025
In spite of living in an extra care flat with carers on call, my sister was becoming increasingly stressed at coping by herself. After a week's trial in Orchard House, where I saw her smiling for the first time in months, she moved in permanently at the end of October. The care staff have been so
kind and caring towards her, she still doesn't smile very much but she says she is so glad that she moved in,
I am glad too. I can only visit her once a week and it is good to know that she is always being looked after. Her room is always cosy and clean, the meals always look and smell delicious and all members of staff (carers, office staff, kitchen staff, housekeeping, even the maintenance man) really care about all the residents and are unfailingly kind, caring and professional.
02 January 2025
My mother was admitted with cognitive impairment in July 2024. She settled down very quickly with the aid of the very attentive and caring staff. I have visited on many occasions unexpectedly, to find the care home very clean, smelling fresh and I was always accompanied by a member of the staff who
knew my mum well. A verbal progress report has always been given. My last visit I may say, I have not seen my mum look so happy, well-fed, clean, smelling fresh and content. Please put me there if I get dementia!
02 January 2025
My wife went into care in September, she had stopped eating due to Alzheimer's and had lost a lot of weight. Since going in she has started to eat and has put on some weight, she has settled in quite quickly and is now quite happy and contented all thanks to the amazing care team that looks after
her.
02 January 2025
All seems fine. Resident is settling in. She is sometimes a little frustrated by the (small) size of her room, she would like more room for books and paperwork. She is clearly well-cared for and well-fed. The staff are lovely.
22 August 2024
My father has been here for over 3 years. He is living with dementia and has no idea where he is. I think his health needs are met well. The staff are great with his banter and strange sense of humour - something he has always enjoyed. He says the food is good - he has a cooked breakfast every day
(I didn't believe him when he told me but he does!). The relationship between the home and the medical professionals is great. There has not been an activities lead for some time and my father rarely leaves his room - he has never been a joiner in person however I do feel activity for him is a bit lacking. The staff do the best they can with it.
09 August 2024
My mother has been a resident for over four years now and her physical well-being has improved greatly from the care she is receiving at Orchard House Residential Care Home although, at 96 years of age, dementia and anxiety affect the way she views her situation. Despite the fact that she can be
very difficult at times, the staff have always appeared to be kind and committed in their attitude and to have her best interests at heart. Overall, I have no doubt that she will receive a good standard of care and this gives her family in the outside world a great degree of comfort.
09 August 2024
My 91-year-old uncle went to Orchard House for two weeks of respite in March and is still there! He is very well looked after. The food is very good. The staff are friendly, kind and helpful and nothing is too much trouble. We are very happy with my uncle's care and would recommend Orchard House
without hesitation.
19 January 2024
I have found the staff all very caring, understanding and very patient. Very good medical attention when needed. The room is always clean. My mother is always washed and bath regularly. The lady in administration is always so helpful if you have any questions. Always - the rest of the staff never
found it too much trouble if you ask them for anything. The only that I think is needed is all the rooms need updating with their own toilet suite - my mother has to use a commode in her room because she can't see or hear properly to find the toilet, yes, the carer would take her if she calls them. She is 101 years old and still likes a little independence. Own toilets and a little sink would be great in all rooms. Not possible in the room my mum is in far too small.
21 November 2023
A very stable care environment, focussed on the comfort, health and wellbeing of residents. Regular activities, tasty meals and a nice cup of tea are all great features. Always tidy, with plenty of genuinely caring staff and a real buzz about the place in the daytime. Always kept informed, Mum is
happy and I have peace of mind.
09 November 2023
I am really grateful to those who helped me find a care home for my sister 18 months ago!
After a serious fall, and time in hospital, it was no longer considered safe for her to live alone and the staff and facilities at Orchard House Residential Care Home have provided all the care she now
needs in her late 80s.
My monthly visits involve a round trip of more than 200 miles - so I am particularly grateful that she is happy in a residential care facility that I have confidence in and that allows me to live without constantly worrying about my sister and her needs!
09 November 2023
My mother has been at Orchard House Residential Care Home since August 2020. All the staff I meet while visiting seem very caring, friendly and patient and, although my mother has dementia (and therefore doesn't remember much), she often says that the staff are all very nice and she is well looked
after. The home is clean and the food looks good. As much as her condition allows, my mother seems to be comfortable and happy living at Orchard House.