Submit a Review for The Orangery Nursing Home
157 Englishcombe Lane, Bath, BA2 2EL
View full details of The Orangery Nursing HomeLatest Reviews for The Orangery Nursing Home
30 January 2026
Outstanding care given to my wife during her 11 months stay. Always smiling. Always responsive. Always professional.
23 January 2026
I am so grateful to the staff at The Orangery for the love and care that they have always shown to my mother, and also the kindness and understanding to my sister and me when visiting her. I love the family atmosphere which makes her happy and keeps me from worrying about her.
19 January 2026
Having seen the lovely care that dad has had being looked after here at the orangery in Bath care home from all of us I would like to say to you all thank you so much for your ongoing professionalism and kindness. With dad needing 24 hour care to know he is in such good and capable hands is
extremely comforting through some hard times
Your all very lovely and feel and see the care as we walk in and see all of you careingly doing your best in a challenging environment
Many thanks from all of us xx
09 January 2026
I have been very impressed by the care and support provided to my client since they moved in a few months ago. Staff very friendly and helpful.
09 January 2026
Joby the manager, shiji nurse and Agi in administration you are so kind and compassionate in the care you deliver to residents and visitors. I felt grateful to have your support throughout my loved ones time with cedar care, both your empathy and communication were of a high standard, an asset to
the caring industry and cedar care- thank you. I would also like to extend my gratitude to, Jose Kruthika, Amalu, Peter, Alex and Hemin for the excellent care they gave at Cedar Park, my loved one spent years at Cedar Park and the staff were amazing, thank you for getting to know him, you are all again a huge asset to the company and care sector and we were both grateful to of met you all.
08 January 2026
I would like to say 'thank you' to all the team at The Orangery Nursing Home for the exceptional care you all give to my mum. From the happy, smiley, warm greetings at the door to the kindness + care you show her every day - its shows your compassion and love of your work.
We can see already how
comfortable, safe and happy + respected my mum feels under your care - which is professional, patient + dedicated - this means so much to us as a family.
Thank you for treating her as a person in her home and not a resident.
08 January 2026
Residents well looked after. Nice food. Friendly staff. Rooms clean. Very good.
28 August 2025
The staff are very polite and helpful.
28 August 2025
I find all the staff cheerful and helpful. The carers are efficient and well trained and always have the safety and comfort of the residents in mind.
The accomodation is always comfortable and clean and the facilities are first class. I feels my wife is well cared for and treated with dignity,
which is very important, and I do not have any fears for her safety and comfort at any time.
29 May 2025
Service could be improved with better communication between the sub-teams ie nursing, caring and events teams. In general staff are very caring and capable, but most would benefit from better training and support. We were told at 1st visit dementia and non dementia residents would be separated. This
seems not to be the case.
22 August 2024
My mother was sent to The Orangery by the NHS for palliative care. This care home was 5 minutes walk away from her home, so my father could visit every day.
The staff always made you feel welcome. The care they gave was excellent. I couldn't thank them all enough from the cleaners to managers.
23 May 2024
The care at The Orangery Nursing Home has, in the past, been excellent but recent alterations to the building have led to a reduction in care and residents' well-being. Prior to the changes, there was a large resident's lounge/dining area upstairs for those with dementia, with a nurse's office at
one end and a rest area for carers at the other, which allowed for targeted care for all.
Unfortunately, the lounge/diner has been converted into extra bedrooms and the number of carers upstairs has been reduced from 5 to 4, rather than increased to, say 6, to compensate for the extra residents and the additional work in moving residents downstairs and looking after them there.
The upshot is that the carers, who are all excellent, are overworked and upstairs residents are either left in bed until late in the morning or even lunchtime or left to wander the corridors and in and out of other residents' rooms. This obviously causes distress and increases the risks of falls and injury.
04 September 2023
Although my mother only stayed at the Orangery for a short time, the level of respect and dignity she was shown was second to none.
The staff were truly amazing in every role.
The family were made to feel welcome on each visit, I spent many hours at the home and at no time did the standards drop.
Anyone anxious about having to put a loved one into a care home should really consider The Orangery.
04 September 2023
We have recently moved my mother to The Orangery. She was made to feel very welcome from the outset and all the staff have been very kind and attentive at all times. She is treated with respect and kindness and has settled into a new environment very quickly because of the excellent staff and super
facilities.
30 August 2023
My mother was recently admitted to The Orangery Nursing Home as an end-of-life client and I could not have wished for more for her. The care she received at all times both day and night was exemplary, their kindness extending to us as a family.
The home is a happy peaceful place, with staff that
show dignity and respect.
My mother always looked well cared for and told me they 'made her feel safe'.
I will be forever grateful to the whole team for the outstanding care they gave at the hardest time.
20 July 2023
My mother-in-law came to The Orangery last January. The staff have always been polite and helpful. She has settled in well with the support of very professional and kind staff. I can not thank the staff enough for all the amazing care and support they have given my mother-in-law. Thank you. I would
recommend this home highly.
20 July 2023
Mum has been very happy at The Orangery since her admission. The environment is calm and friendly and we are always made to feel very welcome. Mum has settled in very well and is very comfortable.
The staff are all wonderful, everyone is always very happy and the residents are well cared for. The
home itself is beautiful and is always fresh and tidy.
28 June 2023
We would like to take this opportunity to say a massive thank you. Dad was only in the home for seven weeks before he passed away. The manager is a lovely and wonderful person, she is doing an excellent job and her staff are amazing, every single one of them so loving and caring. Nothing was too
much trouble, were always on hand and every member of the staff always had big smiles. A fantastic home with a wonderful manager and all staff. Truly thankful to all. Ten out of ten.
08 June 2023
Outstanding care, staff are amazing and always go the extra mile.
08 June 2023
My experience has been exceptional, all members of staff are so lovely and kind towards all the residents. The residents have always got an activity to look forward to.
Latest Reviews for The Orangery Nursing Home
30 January 2026
Outstanding care given to my wife during her 11 months stay. Always smiling. Always responsive. Always professional.
23 January 2026
I am so grateful to the staff at The Orangery for the love and care that they have always shown to my mother, and also the kindness and understanding to my sister and me when visiting her. I love the family atmosphere which makes her happy and keeps me from worrying about her.
19 January 2026
Having seen the lovely care that dad has had being looked after here at the orangery in Bath care home from all of us I would like to say to you all thank you so much for your ongoing professionalism and kindness. With dad needing 24 hour care to know he is in such good and capable hands is
extremely comforting through some hard times
Your all very lovely and feel and see the care as we walk in and see all of you careingly doing your best in a challenging environment
Many thanks from all of us xx
09 January 2026
I have been very impressed by the care and support provided to my client since they moved in a few months ago. Staff very friendly and helpful.
09 January 2026
Joby the manager, shiji nurse and Agi in administration you are so kind and compassionate in the care you deliver to residents and visitors. I felt grateful to have your support throughout my loved ones time with cedar care, both your empathy and communication were of a high standard, an asset to
the caring industry and cedar care- thank you. I would also like to extend my gratitude to, Jose Kruthika, Amalu, Peter, Alex and Hemin for the excellent care they gave at Cedar Park, my loved one spent years at Cedar Park and the staff were amazing, thank you for getting to know him, you are all again a huge asset to the company and care sector and we were both grateful to of met you all.
08 January 2026
I would like to say 'thank you' to all the team at The Orangery Nursing Home for the exceptional care you all give to my mum. From the happy, smiley, warm greetings at the door to the kindness + care you show her every day - its shows your compassion and love of your work.
We can see already how
comfortable, safe and happy + respected my mum feels under your care - which is professional, patient + dedicated - this means so much to us as a family.
Thank you for treating her as a person in her home and not a resident.
08 January 2026
Residents well looked after. Nice food. Friendly staff. Rooms clean. Very good.
28 August 2025
The staff are very polite and helpful.
28 August 2025
I find all the staff cheerful and helpful. The carers are efficient and well trained and always have the safety and comfort of the residents in mind.
The accomodation is always comfortable and clean and the facilities are first class. I feels my wife is well cared for and treated with dignity,
which is very important, and I do not have any fears for her safety and comfort at any time.
29 May 2025
Service could be improved with better communication between the sub-teams ie nursing, caring and events teams. In general staff are very caring and capable, but most would benefit from better training and support. We were told at 1st visit dementia and non dementia residents would be separated. This
seems not to be the case.
22 August 2024
My mother was sent to The Orangery by the NHS for palliative care. This care home was 5 minutes walk away from her home, so my father could visit every day.
The staff always made you feel welcome. The care they gave was excellent. I couldn't thank them all enough from the cleaners to managers.
23 May 2024
The care at The Orangery Nursing Home has, in the past, been excellent but recent alterations to the building have led to a reduction in care and residents' well-being. Prior to the changes, there was a large resident's lounge/dining area upstairs for those with dementia, with a nurse's office at
one end and a rest area for carers at the other, which allowed for targeted care for all.
Unfortunately, the lounge/diner has been converted into extra bedrooms and the number of carers upstairs has been reduced from 5 to 4, rather than increased to, say 6, to compensate for the extra residents and the additional work in moving residents downstairs and looking after them there.
The upshot is that the carers, who are all excellent, are overworked and upstairs residents are either left in bed until late in the morning or even lunchtime or left to wander the corridors and in and out of other residents' rooms. This obviously causes distress and increases the risks of falls and injury.
04 September 2023
Although my mother only stayed at the Orangery for a short time, the level of respect and dignity she was shown was second to none.
The staff were truly amazing in every role.
The family were made to feel welcome on each visit, I spent many hours at the home and at no time did the standards drop.
Anyone anxious about having to put a loved one into a care home should really consider The Orangery.
04 September 2023
We have recently moved my mother to The Orangery. She was made to feel very welcome from the outset and all the staff have been very kind and attentive at all times. She is treated with respect and kindness and has settled into a new environment very quickly because of the excellent staff and super
facilities.
30 August 2023
My mother was recently admitted to The Orangery Nursing Home as an end-of-life client and I could not have wished for more for her. The care she received at all times both day and night was exemplary, their kindness extending to us as a family.
The home is a happy peaceful place, with staff that
show dignity and respect.
My mother always looked well cared for and told me they 'made her feel safe'.
I will be forever grateful to the whole team for the outstanding care they gave at the hardest time.
20 July 2023
My mother-in-law came to The Orangery last January. The staff have always been polite and helpful. She has settled in well with the support of very professional and kind staff. I can not thank the staff enough for all the amazing care and support they have given my mother-in-law. Thank you. I would
recommend this home highly.
20 July 2023
Mum has been very happy at The Orangery since her admission. The environment is calm and friendly and we are always made to feel very welcome. Mum has settled in very well and is very comfortable.
The staff are all wonderful, everyone is always very happy and the residents are well cared for. The
home itself is beautiful and is always fresh and tidy.
28 June 2023
We would like to take this opportunity to say a massive thank you. Dad was only in the home for seven weeks before he passed away. The manager is a lovely and wonderful person, she is doing an excellent job and her staff are amazing, every single one of them so loving and caring. Nothing was too
much trouble, were always on hand and every member of the staff always had big smiles. A fantastic home with a wonderful manager and all staff. Truly thankful to all. Ten out of ten.
08 June 2023
Outstanding care, staff are amazing and always go the extra mile.
08 June 2023
My experience has been exceptional, all members of staff are so lovely and kind towards all the residents. The residents have always got an activity to look forward to.