Submit a Review for Acacia Mews Care Home - Avery Healthcare
St Albans Road East, Hatfield, AL10 0FJ
View Full Details of Acacia Mews Care Home - Avery HealthcareLatest Reviews for Acacia Mews Care Home - Avery Healthcare
30 October 2025
Acacia Mews is a lovely care home, can't fault anything, in fact I am so impressed that I would live here myself if I need to go into a care home.
28 October 2025
We received a warm, friendly welcome. The home is very clean with lots of facilities. We had a Sunday meal and it was very nice.
28 October 2025
My mum was made to feel very welcome during her short stay and all the staff were obliging.
28 October 2025
The staff, rooms and facilities are excellent and cannot be faulted.
23 October 2025
This is our first day with mum coming in and everything so far is excellent.
17 October 2025
Mum's first day here and were all very impressed. 5 stars.
17 October 2025
Acacia was very welcoming from the moment we walked in; they were happy to answer all questions with no pressure. Staff are very warm and friendly and always smiling. Mum seems very happy, which is the most important thing.
14 October 2025
My mum was recently moved into Acacia Mews and so far we are all delighted! The staff are all wonderful and have really taken time to get to know mum and help her settle in. Spacious, clean and with excellent facilities. I'm so glad we made the decision to come here!
13 October 2025
The care staff were very friendly and professional at all times, especially Ana. Food, activities and care provided has been great.
10 October 2025
Mum is with Acacia Mews for an initial 2 week respite visit. Our initial first impression is very favourable. A light, clean, spacious building with very attentive staff.
02 October 2025
From the first moment we met all of the staff at Acacia Mews, it has been a real pleasure. My mother-in-law came and stayed for a few weeks for respite care. The home is warm and friendly, with beautiful rooms and a real home from home feeling. The care and support for my mother-in-law and for us as a family has been 1000%. Food and drink is amazing, where nothing is too much trouble. Medical care is exceptional. Acacia Mews is just a beautiful place.
02 October 2025
Excellent - a wonderful experience, everyone was very friendly and supportive.
02 October 2025
The services provided by the team at Acacia Mews are excellent, and the staff are professional, experienced and empathetic. The facilities are first class. Unfortunately, my mother has not embraced the opportunity at this stage, choosing to return home for the time being.
02 October 2025
Excellent care home - friendly, caring staff, wonderful food. Highly recommend!
19 August 2025
My mum enjoyed her respite stay at the home. She complimented the food on a daily basis and the quantity of it. The room was nice, but the toilet was broken, and it took one week to fix it properly. We also requested a fan on numerous occasions due to the heat, but never received one. The room was boiling due to the heatwave. The care my mum received was very good, and she enjoyed her time, especially the music group.
07 August 2025
When visiting my nana, I am always impressed with Acacia Mews. The staff here are lovely, always welcoming and helpful. and it is great to see how looked after my nana is. My family and I were treated to lunch in the private dining room for my nanas birthday, which a nice range of food options to pick from. I always look forward to returning.
05 August 2025
I was very reluctant to come into the care home, but I have been pleasantly surprised. All of the staff have been very helpful, and all of the facilities are good. I have been very well looked after.
05 August 2025
Thank you for such a lovely visit. We came for my Grandma's birthday lunch and had a delicious meal in the private lounge. The food was great! The staff are lovely - so helpful and friendly. My Grandma seems very happy here.
25 July 2025
Very good. Made the right choice. Care excellent.
14 July 2025
Very clean, shower and WC facilities are excellent, staff do a wonderful job thank you!! And the food is great.
Latest Reviews for Acacia Mews Care Home - Avery Healthcare
30 October 2025
Acacia Mews is a lovely care home, can't fault anything, in fact I am so impressed that I would live here myself if I need to go into a care home.
28 October 2025
We received a warm, friendly welcome. The home is very clean with lots of facilities. We had a Sunday meal and it was very nice.
28 October 2025
My mum was made to feel very welcome during her short stay and all the staff were obliging.
28 October 2025
The staff, rooms and facilities are excellent and cannot be faulted.
23 October 2025
This is our first day with mum coming in and everything so far is excellent.
17 October 2025
Mum's first day here and were all very impressed. 5 stars.
17 October 2025
Acacia was very welcoming from the moment we walked in; they were happy to answer all questions with no pressure. Staff are very warm and friendly and always smiling. Mum seems very happy, which is the most important thing.
14 October 2025
My mum was recently moved into Acacia Mews and so far we are all delighted! The staff are all wonderful and have really taken time to get to know mum and help her settle in. Spacious, clean and with excellent facilities. I'm so glad we made the decision to come here!
13 October 2025
The care staff were very friendly and professional at all times, especially Ana. Food, activities and care provided has been great.
10 October 2025
Mum is with Acacia Mews for an initial 2 week respite visit. Our initial first impression is very favourable. A light, clean, spacious building with very attentive staff.
02 October 2025
From the first moment we met all of the staff at Acacia Mews, it has been a real pleasure. My mother-in-law came and stayed for a few weeks for respite care. The home is warm and friendly, with beautiful rooms and a real home from home feeling. The care and support for my mother-in-law and for us as a family has been 1000%. Food and drink is amazing, where nothing is too much trouble. Medical care is exceptional. Acacia Mews is just a beautiful place.
02 October 2025
Excellent - a wonderful experience, everyone was very friendly and supportive.
02 October 2025
The services provided by the team at Acacia Mews are excellent, and the staff are professional, experienced and empathetic. The facilities are first class. Unfortunately, my mother has not embraced the opportunity at this stage, choosing to return home for the time being.
02 October 2025
Excellent care home - friendly, caring staff, wonderful food. Highly recommend!
19 August 2025
My mum enjoyed her respite stay at the home. She complimented the food on a daily basis and the quantity of it. The room was nice, but the toilet was broken, and it took one week to fix it properly. We also requested a fan on numerous occasions due to the heat, but never received one. The room was boiling due to the heatwave. The care my mum received was very good, and she enjoyed her time, especially the music group.
07 August 2025
When visiting my nana, I am always impressed with Acacia Mews. The staff here are lovely, always welcoming and helpful. and it is great to see how looked after my nana is. My family and I were treated to lunch in the private dining room for my nanas birthday, which a nice range of food options to pick from. I always look forward to returning.
05 August 2025
I was very reluctant to come into the care home, but I have been pleasantly surprised. All of the staff have been very helpful, and all of the facilities are good. I have been very well looked after.
05 August 2025
Thank you for such a lovely visit. We came for my Grandma's birthday lunch and had a delicious meal in the private lounge. The food was great! The staff are lovely - so helpful and friendly. My Grandma seems very happy here.
25 July 2025
Very good. Made the right choice. Care excellent.
14 July 2025
Very clean, shower and WC facilities are excellent, staff do a wonderful job thank you!! And the food is great.