Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Elmhurst Care Facility

stars
stars 09 May 2019
My parents have been residents of Elmhurst for nearly a year now and they are thriving there a much better quality of life. This gives the family peace of mind knowing they are safe, being entertained and well looked after.
Review from Mark J (Son of Resident/Service User)
stars
stars 30 January 2018
I am very happy with my care. Food is excellent. Rooms and furniture very nice and I feel safe here.
Review from R G (Resident / Service User)
stars
stars 17 January 2018
All staff were very welcoming and did everything they could to settle my nan quickly, making adjustments to the room. The accommodation is lovely with two big lounges and a separate dining area. My nan said the food was really good and they looked after her really well during respite of four
weeks. There are not many residents so they get a lot of personal care from a small team of friendly staff. They all couldn't do enough for us and we would highly recommend.
Review from Lucy F (Granddaughter of Resident/Service User)