Submit a Review for Church View Care Home
Falcon Drive, Stanwell, Staines-upon-Thames, TW19 7EU
View full details of Church View Care HomeLatest Reviews for Church View Care Home
09 March 2026
My father lived at Church View Care Home for over 8 years, during this time I have felt that my Dad was cared for so well, he always looked well kept and staff clearly cared for him they knew and understood him as a person. My dad loved the food especially a 'full English' every morning. As a family
we were always made to feel welcome and I was kept up to date on how Dad was. Sadly he has now passed away, but even though the 'end of life' the care staff provided was excellent. Thank you all for everything you did for Dad.
05 March 2026
My Mum moved to Churchview towards the end of 2025 with complex health and nursing needs. Mum did not want to go into a care home and the move to Churchview has been challenging for everyone. Visiting Churchview at first was emotional, but the consistently calm, welcoming and homely environment
placated any fears. The home is very secure - with the safety and security of residents, the team & visitors well managed. It is spotlessly clean, well maintained and the rooms are cosy and well equipped. There are some wonderful communal areas for all the activities. In my humble opinion, the greatest asset at Churchview is its team. It is clearly apparent that people really do matter here. The person centred care is calm, skilled & professional. Communication is exceptional and we have been involved appropriately at every step. The Beech team are extraordinary - they have shown endless resilience, patience, determination and professionalism. I can't thank or recommend them enough.
24 February 2026
Positive review:
Just wanted to say how I am very impressed with Priya and her team.
My mum is in the Sycamore unit and my visits there are always good.
Everyone is always approachable and friendly.
Priya takes time to talk to all the residents. She has a very caring nature and fully understands
the needs of the residents.
I never feel unimportant when I have any queries or worries regarding my mum.
I am kept up to date with any medical issues etc.
Negative review:
Quite a few times over the week while I was there, I found there were certain issues regarding residents wanting to go to the toilet. Either:
1. They were short staffed and we're doing personal care and couldn't attend to the resident that needed the toilet. It was upsetting to see the resident getting upset.
2. One carer when I asked about taking mum to the toilet, walked away to find someone who was looking after mum that day to take her. Mums carer was busy with another resident. This should be addressed asap
10 February 2026
My mum has been a resident in Church View since October 2025. We had to find her somewhere at very short notice, and the management team were extremely supportive and helpful to our family, at a very difficult time. Mum settled in immediately, The Elm team are great at encouraging creative
activities, which suits my mom. It's a cheery spacious building, her room is bright and airy and she has a good view from her window. Overall the care my mother has received has been excellent, and she has been very well looked after, treated with care and kindness. I would highly recommend, it's always a pleasure to visit
09 February 2026
For the short space of time my Mum was a resident in Church View Care Home she received the best care ever. Staff always have a smile on their faces and they are so attentive to the residents needs.
They updated me on how Mum was doing each day. She loved the activities they organised even though
she was not be able to do much they always encouraged the resident to join in. Dancing with the staff was her favourite.
I cannot thank all the staff for all their support and dedication. Thank you all
09 February 2026
Our brother was in respite care for three weeks and my sister and I were very impressed with the care our brother received from all the staff. Nothing was too much trouble from advising on his prescriptions, taking receipt of his medications and all times treating him with dignity.
26 January 2026
I have found the overall care at Church View exceptional. The communication and transparency is fantastic. The staff are absolutely fantastic providing great care with a smile. Every request I have made has been listened to and actioned.
23 January 2026
My sister was admitted to Church View only this month. I previously visited & was amazed by the space , the imaginative decoration & the welcome by Clare who showed us round. .
Everything is carefully thought out with a beautiful garden area, with a craft room of all things where residents are
encouraged to use there talents.
A lovely lounge & dinning room with an impressive menu
My sister was previously on end of life so admitted on palative care after suffering a stroke.
Goodness what a mistake!
In two short weeks she is eating again , after fluids only for three months. Trying very hard to walk & speaking clearly. The staff are kind, thoughtful & caring. She loves it there , as I live quite a distance away I have to trust Church View with her care & when she told me she had been making bagels & ducks I was more than delighted.
It may only be two weeks but to us staff have worked with her & given her her life back.
We are extremely grateful & can see a future .
17 December 2025
My mum moved to Church View care home a few weeks a go and since her arrival I can not fault the care she has received. The home itself is lovely. Clean, airy and very welcoming. My mum's room is spacious and meets her needs well, and there are lots of activities during the week. The staff have been
lovely and the Manager for her area of the home (Priya) is simply brilliant! She is quick to reply to any questions/concerns, she goes out of her way to advocate for my mother and to support our wider family. She keeps us updated on my mum's progress and I feel incredibly happy to know that my mum is being so well cared for. We are aware that we will have some challenging times ahead with my mother but I feel reassured that we will have the support of the care home to help us through this. The care home has gone above and beyond to ensure we are able to have quality time with my mother as a whole family and I will always be eternally grateful for this. Thank you to all that work there.
02 December 2025
My Mum was in Church View for just over 2 years and was always treated with kindness and patience. Mum was treated with compassion and dignity especially in the final weeks of her life with staff making every effort to make her comfortable
It was always very clean and welcoming to us as a family.
I
would highly recommend Church View to anyone who is looking for a safe and caring home for a loved one.
28 November 2025
I am so pleased with this care home. They have looked after my mother so well that her desire to live life to the fullest has been revived. She is looked after with so much care and warmth, lots of laughter and banter. Staff are so professional. The atmosphere is relaxed. It doesn't feel like a care
home. I highly recommend this place. I enjoy visiting my mother and the activities are great fun for her.
28 October 2025
My brother is in the care home. My family are very pleased with the care and it's so clean. Entertainment ect it's reasurring he's in good hands it's perfect. Thank you so much.
28 October 2025
We're so grateful for the wonderful care and kindness shown to our mum (Bibi). Every member of staff treated her with such warmth and respect. Thank you for making her feel safe and loved.
Our Heartfelt thanks to the amazing team at Beach community - Jessica and Surinder
16 October 2025
My mother stayed at Churchveiw for two weeks respite care to allow my wife and I a break from caring for my mother.
We visited the home the week prior to her stay and were shown around by Claire and met a number of really helpful and happy staff members along with residents who all seemed very
happy and chatty.
The facilities and bedrooms were really clean and adequate for my mother
On dropping Mum off, we had a very thorough meeting with the head nurse to go through medication and the team to ensure everything was listed.
We visited Mum several times while she was staying there and ahead of was very happy and enjoyed taking part in the activities put on by the team on a daily basis.
She also used the hairdresser, had her nails done and enjoyed the company and meal times.
Overall, it gave Mum back the purpose to get up, get dressed and meet new people and join in again with the community
01 October 2025
A year ago my brothers and I were in a search for a care home for our 96 year old mother. After viewing 5 other homes - a couple in very nice areas of Surrey county we were sent to Church View. At first we were unsure because of the location but we were so surprised when we came to visit. A year
later I continue to be impressed. The staff are so attentive & treat my mom with dignity and respect, the facility is bright and cheerful, the food excellent, and their activities program is fantastic. I have peace of mind that my mom is in the best place!
12 September 2025
I am so happy with the care home, my sister is very happy there and contented.The care staff are so kind and helpful , nothing is to much trouble .
The home is immaculate ,very clean and tidy and well looked after .
The activity staff are so caring , they have lots of activities everyday , music ,
lots of entertainment ,
Especially on special occasions .
The food is very nice , good choices on the menu .
The gardens are beautiful, , with large patio.
It is such a lovely atmosphere ,
01 September 2025
Churchview is staffed by the most amazing team of knowledgeable, hard working, polite and skilled individuals.
My dad lives there and has severe dementia and they are striving to give him the best life possible and find ways to make all our lives bearable. The team on Willow are kind and patient
and look after my dad with a smile, even when he is disruptive. I have seen many other care homes and this is one if the best. Its fully refurbished and has a nice smell. The new gardens and flower displays are good enough to win awards. Everything is spotless and as soon as a mess is made, its cleared and cleaned. You are welcomed in with a big smile from the reception team and offered drinks and cake. The sympathy i have got from the staff at this difficult time helps me get through the grief that watching a loved one with Altzeimers brings. I would recommend this care home. They really care.
08 August 2025
My Mum came to Church View earlier this year following the break up of a relationship with her partner mainly due to his inability to cope with her care needs. It's been a very unsettling time for her throughout the whole process and continues to be so due to her illness. The staff have shown
patience, professionalism, care and above all kindness from the day she moved in and are managing her condition well. The activities provided are superb and really well thought through. The recent open day/party was fun to attend and a great demonstration of the keenness and diligence of the staff to make a special experience for everyone. (Visitors included)
The home was recommended to me by a good friend and I wouldn't hesitate in recommending also. Thank you Church View.
19 June 2025
When my partner first came here, he was uncooperative and unresponsive. The staff here have been so kind and patient towards him & have brought him out of his shell. He eats well now & has even put on weight. He goes willingly to most of the activities which he would not have done before. The other
patients in his unit are all lovely too. I am so happy he is here.
13 May 2025
My wife has been in this care home for over a year now and I cannot fault the care and attention my wife has received during this time.
During this last month my wife has deteriorated and is having increasing bouts of sickness. Apart from referral to the doctor the home has started a food diary to
help diagnose the problem.
Latest Reviews for Church View Care Home
09 March 2026
My father lived at Church View Care Home for over 8 years, during this time I have felt that my Dad was cared for so well, he always looked well kept and staff clearly cared for him they knew and understood him as a person. My dad loved the food especially a 'full English' every morning. As a family
we were always made to feel welcome and I was kept up to date on how Dad was. Sadly he has now passed away, but even though the 'end of life' the care staff provided was excellent. Thank you all for everything you did for Dad.
05 March 2026
My Mum moved to Churchview towards the end of 2025 with complex health and nursing needs. Mum did not want to go into a care home and the move to Churchview has been challenging for everyone. Visiting Churchview at first was emotional, but the consistently calm, welcoming and homely environment
placated any fears. The home is very secure - with the safety and security of residents, the team & visitors well managed. It is spotlessly clean, well maintained and the rooms are cosy and well equipped. There are some wonderful communal areas for all the activities. In my humble opinion, the greatest asset at Churchview is its team. It is clearly apparent that people really do matter here. The person centred care is calm, skilled & professional. Communication is exceptional and we have been involved appropriately at every step. The Beech team are extraordinary - they have shown endless resilience, patience, determination and professionalism. I can't thank or recommend them enough.
24 February 2026
Positive review:
Just wanted to say how I am very impressed with Priya and her team.
My mum is in the Sycamore unit and my visits there are always good.
Everyone is always approachable and friendly.
Priya takes time to talk to all the residents. She has a very caring nature and fully understands
the needs of the residents.
I never feel unimportant when I have any queries or worries regarding my mum.
I am kept up to date with any medical issues etc.
Negative review:
Quite a few times over the week while I was there, I found there were certain issues regarding residents wanting to go to the toilet. Either:
1. They were short staffed and we're doing personal care and couldn't attend to the resident that needed the toilet. It was upsetting to see the resident getting upset.
2. One carer when I asked about taking mum to the toilet, walked away to find someone who was looking after mum that day to take her. Mums carer was busy with another resident. This should be addressed asap
10 February 2026
My mum has been a resident in Church View since October 2025. We had to find her somewhere at very short notice, and the management team were extremely supportive and helpful to our family, at a very difficult time. Mum settled in immediately, The Elm team are great at encouraging creative
activities, which suits my mom. It's a cheery spacious building, her room is bright and airy and she has a good view from her window. Overall the care my mother has received has been excellent, and she has been very well looked after, treated with care and kindness. I would highly recommend, it's always a pleasure to visit
09 February 2026
For the short space of time my Mum was a resident in Church View Care Home she received the best care ever. Staff always have a smile on their faces and they are so attentive to the residents needs.
They updated me on how Mum was doing each day. She loved the activities they organised even though
she was not be able to do much they always encouraged the resident to join in. Dancing with the staff was her favourite.
I cannot thank all the staff for all their support and dedication. Thank you all
09 February 2026
Our brother was in respite care for three weeks and my sister and I were very impressed with the care our brother received from all the staff. Nothing was too much trouble from advising on his prescriptions, taking receipt of his medications and all times treating him with dignity.
26 January 2026
I have found the overall care at Church View exceptional. The communication and transparency is fantastic. The staff are absolutely fantastic providing great care with a smile. Every request I have made has been listened to and actioned.
23 January 2026
My sister was admitted to Church View only this month. I previously visited & was amazed by the space , the imaginative decoration & the welcome by Clare who showed us round. .
Everything is carefully thought out with a beautiful garden area, with a craft room of all things where residents are
encouraged to use there talents.
A lovely lounge & dinning room with an impressive menu
My sister was previously on end of life so admitted on palative care after suffering a stroke.
Goodness what a mistake!
In two short weeks she is eating again , after fluids only for three months. Trying very hard to walk & speaking clearly. The staff are kind, thoughtful & caring. She loves it there , as I live quite a distance away I have to trust Church View with her care & when she told me she had been making bagels & ducks I was more than delighted.
It may only be two weeks but to us staff have worked with her & given her her life back.
We are extremely grateful & can see a future .
17 December 2025
My mum moved to Church View care home a few weeks a go and since her arrival I can not fault the care she has received. The home itself is lovely. Clean, airy and very welcoming. My mum's room is spacious and meets her needs well, and there are lots of activities during the week. The staff have been
lovely and the Manager for her area of the home (Priya) is simply brilliant! She is quick to reply to any questions/concerns, she goes out of her way to advocate for my mother and to support our wider family. She keeps us updated on my mum's progress and I feel incredibly happy to know that my mum is being so well cared for. We are aware that we will have some challenging times ahead with my mother but I feel reassured that we will have the support of the care home to help us through this. The care home has gone above and beyond to ensure we are able to have quality time with my mother as a whole family and I will always be eternally grateful for this. Thank you to all that work there.
02 December 2025
My Mum was in Church View for just over 2 years and was always treated with kindness and patience. Mum was treated with compassion and dignity especially in the final weeks of her life with staff making every effort to make her comfortable
It was always very clean and welcoming to us as a family.
I
would highly recommend Church View to anyone who is looking for a safe and caring home for a loved one.
28 November 2025
I am so pleased with this care home. They have looked after my mother so well that her desire to live life to the fullest has been revived. She is looked after with so much care and warmth, lots of laughter and banter. Staff are so professional. The atmosphere is relaxed. It doesn't feel like a care
home. I highly recommend this place. I enjoy visiting my mother and the activities are great fun for her.
28 October 2025
My brother is in the care home. My family are very pleased with the care and it's so clean. Entertainment ect it's reasurring he's in good hands it's perfect. Thank you so much.
28 October 2025
We're so grateful for the wonderful care and kindness shown to our mum (Bibi). Every member of staff treated her with such warmth and respect. Thank you for making her feel safe and loved.
Our Heartfelt thanks to the amazing team at Beach community - Jessica and Surinder
16 October 2025
My mother stayed at Churchveiw for two weeks respite care to allow my wife and I a break from caring for my mother.
We visited the home the week prior to her stay and were shown around by Claire and met a number of really helpful and happy staff members along with residents who all seemed very
happy and chatty.
The facilities and bedrooms were really clean and adequate for my mother
On dropping Mum off, we had a very thorough meeting with the head nurse to go through medication and the team to ensure everything was listed.
We visited Mum several times while she was staying there and ahead of was very happy and enjoyed taking part in the activities put on by the team on a daily basis.
She also used the hairdresser, had her nails done and enjoyed the company and meal times.
Overall, it gave Mum back the purpose to get up, get dressed and meet new people and join in again with the community
01 October 2025
A year ago my brothers and I were in a search for a care home for our 96 year old mother. After viewing 5 other homes - a couple in very nice areas of Surrey county we were sent to Church View. At first we were unsure because of the location but we were so surprised when we came to visit. A year
later I continue to be impressed. The staff are so attentive & treat my mom with dignity and respect, the facility is bright and cheerful, the food excellent, and their activities program is fantastic. I have peace of mind that my mom is in the best place!
12 September 2025
I am so happy with the care home, my sister is very happy there and contented.The care staff are so kind and helpful , nothing is to much trouble .
The home is immaculate ,very clean and tidy and well looked after .
The activity staff are so caring , they have lots of activities everyday , music ,
lots of entertainment ,
Especially on special occasions .
The food is very nice , good choices on the menu .
The gardens are beautiful, , with large patio.
It is such a lovely atmosphere ,
01 September 2025
Churchview is staffed by the most amazing team of knowledgeable, hard working, polite and skilled individuals.
My dad lives there and has severe dementia and they are striving to give him the best life possible and find ways to make all our lives bearable. The team on Willow are kind and patient
and look after my dad with a smile, even when he is disruptive. I have seen many other care homes and this is one if the best. Its fully refurbished and has a nice smell. The new gardens and flower displays are good enough to win awards. Everything is spotless and as soon as a mess is made, its cleared and cleaned. You are welcomed in with a big smile from the reception team and offered drinks and cake. The sympathy i have got from the staff at this difficult time helps me get through the grief that watching a loved one with Altzeimers brings. I would recommend this care home. They really care.
08 August 2025
My Mum came to Church View earlier this year following the break up of a relationship with her partner mainly due to his inability to cope with her care needs. It's been a very unsettling time for her throughout the whole process and continues to be so due to her illness. The staff have shown
patience, professionalism, care and above all kindness from the day she moved in and are managing her condition well. The activities provided are superb and really well thought through. The recent open day/party was fun to attend and a great demonstration of the keenness and diligence of the staff to make a special experience for everyone. (Visitors included)
The home was recommended to me by a good friend and I wouldn't hesitate in recommending also. Thank you Church View.
19 June 2025
When my partner first came here, he was uncooperative and unresponsive. The staff here have been so kind and patient towards him & have brought him out of his shell. He eats well now & has even put on weight. He goes willingly to most of the activities which he would not have done before. The other
patients in his unit are all lovely too. I am so happy he is here.
13 May 2025
My wife has been in this care home for over a year now and I cannot fault the care and attention my wife has received during this time.
During this last month my wife has deteriorated and is having increasing bouts of sickness. Apart from referral to the doctor the home has started a food diary to
help diagnose the problem.