Church View Care Home

Falcon Drive, Stanwell, Staines-upon-Thames TW19 7EU
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9.7 47 Reviews
  • Church View Care Home, Staines-upon-Thames
Church View Care Home is a purpose built, modern and luxurious facility set in the peaceful village of Stanwell in Middlesex. The home is close to local bus routes and has access to local amenities.

Church View is able to offer a range of care including Nursing and Dementia care, while also offering respite, convalescence and palliative care.   

The home is tastefully decorated and bright, bedrooms are all single rooms with full en-suite wet rooms.

A professional nurse and care team provide personal and social care to residents, whilst hotel services team provide the ancillary support including meals and laundry.

The Wellbeing programme ensures that residents are stimulated with a range of therapeutic and social activities and the home's philosophy encompasses the provision of high quality individualised care for residents.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1450 – £1800
  • Self-Funded Residential Dementia Care: £1450 – £1800
  • Self-Funded Nursing Care: £1450 – £1800
  • Self-Funded Nursing Dementia Care: £1448 – £1800
  • RESPITE Self-Funded Residential Care: £1450 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1450 – £1800
  • RESPITE Self-Funded Nursing Care: £1450 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1450 – £1800

Care fees are subject to assessment.

These prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Churchview Care Ltd

Person in charge

  • Mario Rabhi (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages from 35 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • The home do not have any visiting restrictions.

Parking

  • There is visitor parking on site.

Church View Care Home Reviews (47)

9.7

Church View Care Home has a Review Score of 9.7 (9.688) out of 10, based on 16 reviews in the last 2 years.
Over all time Church View Care Home has 47 reviews.

Overall Experience
  • 34
  • 11
  • 1
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Date Published
  • 47
  • 5
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  • 16
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Reviewer Connection to Church View Care Home
  • 19
  • 6
  • 6
  • 3
  • 2
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  • 1
  • 1
  • 1
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Total of 47, showing 1-20
Review from L M (Sister of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so happy with the care home, my sister is very happy there and contented.The care staff are so kind and helpful , nothing is to much trouble .
The home is immaculate ,very clean and tidy and well looked after .
The activity staff are so caring , they have lots of activities everyday , music ,
lots of entertainment ,
Especially on special occasions .
The food is very nice , good choices on the menu .
The gardens are beautiful, , with large patio.
It is such a lovely atmosphere ,
Reply from Mario Rabhi, Home Manager at Church View Care Home

Thank you for your kind words. We are delighted that your sister is happy and well cared for, and we truly appreciate your recognition of our staff, activities, and the home's upkeep. Your feedback will be shared with the team.

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Review from Justine W (Daughter of Resident) published on 1 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Churchview is staffed by the most amazing team of knowledgeable, hard working, polite and skilled individuals.
My dad lives there and has severe dementia and they are striving to give him the best life possible and find ways to make all our lives bearable. The team on Willow are kind and patient and
look after my dad with a smile, even when he is disruptive. I have seen many other care homes and this is one if the best. Its fully refurbished and has a nice smell. The new gardens and flower displays are good enough to win awards. Everything is spotless and as soon as a mess is made, its cleared and cleaned. You are welcomed in with a big smile from the reception team and offered drinks and cake. The sympathy i have got from the staff at this difficult time helps me get through the grief that watching a loved one with Altzeimers brings. I would recommend this care home. They really care.
Reply from Rohan Patel, Director at Church View Care Home

Thank you so much for your kind words. We're delighted that our team on Willow has made such a positive difference for your dad and your family-it means a lot to us.

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Review from Paul C (Son of Resident) published on 8 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum came to Church View earlier this year following the break up of a relationship with her partner mainly due to his inability to cope with her care needs. It's been a very unsettling time for her throughout the whole process and continues to be so due to her illness. The staff have shown patience,
professionalism, care and above all kindness from the day she moved in and are managing her condition well. The activities provided are superb and really well thought through. The recent open day/party was fun to attend and a great demonstration of the keenness and diligence of the staff to make a special experience for everyone. (Visitors included)
The home was recommended to me by a good friend and I wouldn't hesitate in recommending also. Thank you Church View.
Reply from Rohan Patel, Director at Church View Care Home

Thank you for your kind words - we're so pleased your mum feels supported and cared for at ChurchView. It means a great deal to our team to know their efforts are making a positive difference.

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Review from E D (Partner of Resident) published on 19 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my partner first came here, he was uncooperative and unresponsive. The staff here have been so kind and patient towards him & have brought him out of his shell. He eats well now & has even put on weight. He goes willingly to most of the activities which he would not have done before. The other
patients in his unit are all lovely too. I am so happy he is here.
Reply from Mario Rabhi, Home Manager at Church View Care Home

Thank you for the taking the time to share such thoughtful and encouraging feedbackWe are truly delighted to hear about the positive changes in your partner and the progress he has made since his arrival.It means a lot to our team to know that their care and dedication have made such a difference.Again thank you for your kind words

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Review from J N (Husband of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in this care home for over a year now and I cannot fault the care and attention my wife has received during this time.
During this last month my wife has deteriorated and is having increasing bouts of sickness. Apart from referral to the doctor the home has started a food diary to
help diagnose the problem.
Reply from Mario Rabhi, Acting Manager at Church View Care Home

Thank you for completing the review and providing your valuable feedback. We truly appreciate your time and effort in helping us improve.

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Review from Jessica D (Daughter of Resident) published on 5 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother arrived at Church View mid-December 2024.
On arrival we were met by one of the nurses who was so welcoming and introduced us to the staff on duty that day, who were also very caring and supportive, took no time for mum to settle in comfortably.
I give five stars to Church View for excellent
care, cleanliness, professionalism and support.
Special thanks to the manager and everyone who cares for my loving mum.
Best care home. Highly recommend.
Reply from Rohan Patel, Business Manager at Church View Care Home

Thank you for your kind words! We're delighted to hear that your mum felt comfortable, and we truly appreciate your recognition of our team's dedication.

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Review from K C (Daughter of Resident) published on 17 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was here for a respite for 4 weeks to start with. Then Extended for a bit while my Dad was in there for End of Life care.
She loved being there and we could visit her any time night or day.
My mum is bed-bound, but they included her in many activities. Thank you, team. She made a fresh flower
arrangement, a lovely crown with beautiful handmade (by the team) flowers and she loved it when the animals came to visit the home.
They also found a comfortable chair so she could go and see my Dad when he arrived. They came here every day to see him.
They bent over backward to help with every aspect of my mum's needs.
We as a family were oh so grateful for everything they have done for us.
From care assistants to the management they were so helpful.
Thank you all for making my mum's stay the best.
And maybe if she needs another respite she will be coming to you.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for completing the review and being so generous with your review, naturally the team is delighted you and the family have felt they did a good job. Your mum will be welcome at any point in the future even for coming along and joining in with whatever is going on having a cuppa and a bit of cake. Thank you from the Church View Team. Best wishes.

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Review from Evan B (Son of Resident) published on 14 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Staff were brilliant with my Mother. They seem like they care and go over and above what's expected. I am very impressed with the care received in the few months my Mother has been here! They keep in regular contact with me by phone and I am always assured they are on top of things and all is good
there.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your submission, we value every feedback we receive, as it allows us to improve and feedback to the team. You have shared positive comments and reviews on behalf of the team and me - Thank you. Best Regards, the Churchview Team and Cliff.

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Review from Patricia W (Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel lucky to be here. All the staff are amazing. Nothing is too much trouble. If I need anything I simply ring my bell and within one or two minutes a member of staff will come to see what I need and it gets done at the earliest opportunity. This is the same day or night. When I arrived here I was
unable to walk and my legs were pretty useless. I have a wonderful physiotherapist who works tirelessly to improve my mobility. He gives me exercises and does fantastic massages. Although painful I feel the benefit. I have reached the stage with the help of a Physiotherapist and one carer I can just sit on the edge of my bed which I certainly couldn’t do when I arrived here.
I am kept warm and cozy and the quality of the food is very good.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for completing this review and the team is delighted that you feel we are looking after you so well. If there is anything we could do more " you only have to ask" Thank you again wishes, The Church View Team.

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Review from D J (Son of Resident) published on 5 April 2024 Submitted via Website • Report
Overall Experience 2.0 out of 5
The carers were very nice and looked after my Father okay but wasn't great! But the money you pay, the service you get. The management in my opinion was unprofessional and uncaring but that's just my experience. This place was rated inadequate in 2019 and the same management is still there so I find
this unbelievable they are still employed by this care home. I pointed out some problems I found when my father was there and the reply I received in a very sarcastic way was" Thank you for your feedback". My Father is in a much nicer place with staff and management really care, unlike the manager at this place. Not impressed with the care my father received. Would say look around for other care homes before deciding on Church View.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

I feel it appropriate to respond regarding some comments you have made. Your father came to us on a respite as you are aware for a defined period, and we continuously accommodated and extended on your request. This was to the detriment of the other family that was moving into the room your father was in. I appreciate that is frustrating and you had requested that your father stay at Church View long term but unfortunately, we were not able to accommodate that at this time. As mentioned the room had been promised to another resident and family knowing your father's placement was only for a limited period of respite. We purchased the home in Jan 2023 so the management has completely changed and the rating of inadequate is not related to the current management or operator. The current rating is uninspected as a new operator we are waiting for the CQC to complete the inspection. I wish you all the best for the future and indeed your father. Best Regards Cliff

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Review from Jacqui H (Wife of Resident) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am delighted with the care and attention received by my husband over the last four months. It has been a difficult time for us as a family and we received wonderful support and were made to feel so welcome.
The activities staff have been so good and the carers are superb.
Contact methods are excellent
and management supportive. Thank you!
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and your kind words, it means so much to the team and regardless of the feedback the team and I are always looking at ways to improve. It is our privilege and honour to be in the position of looking after a family's loved one and we take great pride in doing so, thank you for taking the time to complete the return. Best regards.

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Review from Stuart M (Son of Resident) published on 26 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with the overall care and accommodation my dad receives at this nursing home. The staff are all very friendly and always attentive to all his needs and palliative care.
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Review from Olivia S (Granddaughter of Resident) published on 28 February 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was very friendly, staff are really nice. A particular staff member is very kind. Physio is great.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review it is always important to get feedback, in this case, I and the team are grateful for your fantastic feedback.
Best wishes,
The Church View Team (Cliff Grand-Scrutton).

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Review from C N (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad, who suffered from advanced dementia, received excellent care from very friendly, cheerful, kind and attentive staff. When more mobile, he enjoyed sitting in the lounge and eating his meals in the dining room. When he became bedbound, the staff ensured he was safe and comfortable, looking after
all his medical and personal needs. He was very well cared for by a fantastic team who did an amazing job. I can't thank them enough.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and your kind words; your feedback is welcomed as we are constantly looking at ways to do things even better.
Thank you for taking the time to complete the review.
All the best, the Church View Team.

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Review from K K (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is well cared for here. The staff are lovely and always smiling. They are very caring and patient. My dad is enjoying living here and enjoys the many activities they put on. He enjoys the food and is eating well. He has a nice large room with a view out. It's always clean and tidy. The lounge
is a pleasant place to sit and has a friendly, homely feel, and staff are always on hand. I feel happy that my father is in a safe and comfortable place and is so well looked after.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your response, and all feedback is appreciated to ensure we maintain and improve what we do.
Thank you for taking the time to fill in the return it is greatly appreciated
Best wish.

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Review from L H (Daughter-in-law of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our relative is very happy here, especially as her friends are able to visit her and she feels included in village life. She is receiving excellent care and is delighted that her leg ulcers have been cured after many years of NHS neglect and thick bandages. The staff are very friendly and caring and
do all they can to make her comfortable and happy. This is a huge relief for us as we live 150 miles away and can only visit once a month.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review, we take our reviews seriously and welcome and encourage people to comment so we can improve, thank you for your generous review.
Best wishes
The Church View Team

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Review from S J (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The treatment Mum has at Church View has been very kind and professional. Staff have a lot of patience with Mum who has dementia and can be very demanding and difficult. Staff who work with Mum, especially the team leader are great and the activity team in persuading Mum to join in with activities.
The assistant manager always answers any emails or questions promptly and I get regular updates if she is 'Resident of the day'.
Reply from Cliff Grand-Scrutton, Director Registered Manager at Church View Care Home

Thank you for taking the time to complete the review, we always value your feedback and look to improve. If you would like to have a conversation I would be delighted to discuss any concerns you may have. Best wishes.

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Review from Susan D (Wife of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and we appreciate that you have found the time to submit. I would also like to have the opportunity to discuss anything we could be doing better and would be delighted when you visit to come and ask for me or speak to a member of the senior team. Thank you again.

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Review from C D (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Poor communication, for example, no notification of change, of change of manager or change of ownership, condescending communication advising resident is resident of the day, when bedbound and cannot participate in any activities, just because she has put weight on.
Cannot comment on activities or
value for money.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and apologise if you did not receive the communications that were sent out via letter and email explaining the change of ownership. I would like to invite you to contact me so we can have the opportunity to discuss your concerns. We also have resident's family meetings where it is possible you can raise your points. Please get in touch and thank you for your comments which we do take seriously and will act upon any improvements that are needed.

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Review from F B (Brother of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no issues with the care and support my sister receives. I cannot give enough praise to the staff who look after her. They are always cheerful and spend time chatting to her in her room.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your response and feedback, we always value feedback as it helps us access and review areas which we can do better in. Thank you.

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Current Review Score: 9.7 (9.688)

Overview of Review Score

The Review Score of 9.7 (9.688) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.726 for Church View Care Home is calculated as follows: ( (162 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 186 Ratings = 4.726
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.962 Points relating to the number of positive Reviews for Church View Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6. 15 Positive Reviews ÷ 15.6 = 0.962
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Mario

Mario Rabhi

Job Title: General Manager Joined: 2020

Mario Joined in May 2020 with over 12 years of experience in Residential, Dementia and Nursing Care working in the Surrey Area. Mario Has a background in Quality Management and is passionate about his work. Mario Is a Team Player and will make sure that our residents will continue to receive the highest quality of care.

Jen

Jen Acquilet

Job Title: Clinical Manager Joined: 2025

Jen is a Registered Nurse with over 10 years of experience and a strong commitment to person-centred care. She also holds a degree in Sociology and Psychology, which enriches her understanding of residents’ needs and supports her holistic approach to care. Jen is passionate about ensuring every individual receives safe, compassionate, and tailored support.

Frequently Asked Questions about Church View Care Home

What types of Care is Church View Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church View Care Home have?

There are 78 Single Rooms.

What are the Facilities & Services at Church View Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View Care Home to the centre of Staines-upon-Thames?

2.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service - more info.