Churchview Care Home

It is such a lovely atmosphere ,

My dad lives there and has severe dementia and they are striving to give him the best life possible and find ways to make all our lives bearable. The team on Willow are kind and patient and look after my dad with a smile, even when he is disruptive. I have seen many other care homes and this is one if the best. Its fully refurbished and has a nice smell. The new gardens and flower displays are good enough to win awards. Everything is spotless and as soon as a mess is made, its cleared and cleaned. You are welcomed in with a big smile from the reception team and offered drinks and cake. The sympathy i have got from the staff at this difficult time helps me get through the grief that watching a loved one with Altzeimers brings. I would recommend this care home. They really care.

The home was recommended to me by a good friend and I wouldn't hesitate in recommending also. Thank you Church View.

When my partner first came here, he was uncooperative and unresponsive. The staff here have been so kind and patient towards him & have brought him out of his shell. He eats well now & has even put on weight. He goes willingly to most of the activities which he would not have done before. The other patients in his unit are all lovely too. I am so happy he is here.

During this last month my wife has deteriorated and is having increasing bouts of sickness. Apart from referral to the doctor the home has started a food diary to help diagnose the problem.

And maybe if she needs another respite she will be coming to you.

The Staff were brilliant with my Mother. They seem like they care and go over and above what's expected. I am very impressed with the care received in the few months my Mother has been here! They keep in regular contact with me by phone and I am always assured they are on top of things and all is good there.

I am kept warm and cozy and the quality of the food is very good.

The carers were very nice and looked after my Father okay but wasn't great! But the money you pay, the service you get. The management in my opinion was unprofessional and uncaring but that's just my experience. This place was rated inadequate in 2019 and the same management is still there so I find this unbelievable they are still employed by this care home. I pointed out some problems I found when my father was there and the reply I received in a very sarcastic way was" Thank you for your feedback". My Father is in a much nicer place with staff and management really care, unlike the manager at this place. Not impressed with the care my father received. Would say look around for other care homes before deciding on Church View.

Contact methods are excellent and management supportive. Thank you!

Very happy with the overall care and accommodation my dad receives at this nursing home. The staff are all very friendly and always attentive to all his needs and palliative care.

Everyone was very friendly, staff are really nice. A particular staff member is very kind. Physio is great.

My dad, who suffered from advanced dementia, received excellent care from very friendly, cheerful, kind and attentive staff. When more mobile, he enjoyed sitting in the lounge and eating his meals in the dining room. When he became bedbound, the staff ensured he was safe and comfortable, looking after all his medical and personal needs. He was very well cared for by a fantastic team who did an amazing job. I can't thank them enough.

My dad is well cared for here. The staff are lovely and always smiling. They are very caring and patient. My dad is enjoying living here and enjoys the many activities they put on. He enjoys the food and is eating well. He has a nice large room with a view out. It's always clean and tidy. The lounge is a pleasant place to sit and has a friendly, homely feel, and staff are always on hand. I feel happy that my father is in a safe and comfortable place and is so well looked after.

Our relative is very happy here, especially as her friends are able to visit her and she feels included in village life. She is receiving excellent care and is delighted that her leg ulcers have been cured after many years of NHS neglect and thick bandages. The staff are very friendly and caring and do all they can to make her comfortable and happy. This is a huge relief for us as we live 150 miles away and can only visit once a month.

The treatment Mum has at Church View has been very kind and professional. Staff have a lot of patience with Mum who has dementia and can be very demanding and difficult. Staff who work with Mum, especially the team leader are great and the activity team in persuading Mum to join in with activities. The assistant manager always answers any emails or questions promptly and I get regular updates if she is 'Resident of the day'.

Very good.

Cannot comment on activities or value for money.

I have no issues with the care and support my sister receives. I cannot give enough praise to the staff who look after her. They are always cheerful and spend time chatting to her in her room.

My experience with Church View Care Home is very positive. All the staff are very caring, always smiling and very attentive to my ex-husband. They know all about him and keep us informed all the time. Always asking about his needs, what he likes and everything to make his stay here pleasant. Keep constant communication with his GP and give him his medication. He eats all the food, he must like it. They are always watching him because he is frail and could fall. They take him for little walks. All in all, excellent staff.