Church View Care Home

Falcon Drive, Stanwell, Staines-upon-Thames TW19 7EU
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9.7 50 Reviews
  • Church View Care Home, Staines-upon-Thames
The home is dedicated to providing rehabilitation-focused care in a warm, welcoming and supportive environment. Set amidst wide open spaces and beautifully landscaped gardens, the home provides an elegant balance of calm, connection and wellbeing. They offer dedicated in-house physiotherapy and rehabilitation to help residents stay active and independent.
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Care Provided by Church View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1500 – £1800
  • Self-Funded Residential Dementia Care: £1500 – £1800
  • Self-Funded Nursing Care: £1500 – £1800
  • Self-Funded Nursing Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Residential Care: £1500 – £1800
  • RESPITE Self-Funded Residential Dementia Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Care: £1500 – £1800
  • RESPITE Self-Funded Nursing Dementia Care: £1500 – £1800

Care fees are subject to assessment.

These prices are only a guideline, please contact Church View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Churchview Care Ltd

Person in Charge

  • Oualid Rabhi (General Manager)

Local Authority / Social Services

Admission Information

  • Ages from 35 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with Ensuite Wet Room (78)

Visiting

  • The home do not have any visiting restrictions.

Parking

  • There is visitor parking on site.

Church View Care Home Reviews (50)

9.7

Church View Care Home has a Review Score of 9.7 (9.742) out of 10, based on 17 reviews in the last 2 years.
Over all time Church View Care Home has 50 reviews.

Overall Experience
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Date Published
  • 50
  • 9
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  • 17
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Reviewer Connection to Church View Care Home
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Total of 50, showing 21-40
Review from Susan D (Wife of Resident) published on 18 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your review and we appreciate that you have found the time to submit. I would also like to have the opportunity to discuss anything we could be doing better and would be delighted when…read more
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Review from C D (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Poor communication, for example, no notification of change, of change of manager or change of ownership, condescending communication advising resident is resident of the day, when bedbound and cannot participate in any activities, just because she has put weight on.
Cannot comment on activities or
value for money.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your review and apologise if you did not receive the communications that were sent out via letter and email explaining the change of ownership. I would like to invite you to contact me…read more
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Review from F B (Brother of Resident) published on 13 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have no issues with the care and support my sister receives. I cannot give enough praise to the staff who look after her. They are always cheerful and spend time chatting to her in her room.
Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your response and feedback, we always value feedback as it helps us access and review areas which we can do better in. Thank you.
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Review from L W (Daughter of Resident) published on 7 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has been a resident at Church View Care Home for six years now. Although he is bedbound, since his admission, the staff have maintained his skin integrity throughout. Despite having advanced dementia, he still tells us that he enjoys his meals, he especially enjoys the fresh fruit he is given
on a regular basis. We understand that our dad finds it very difficult to accept personal care because he is a proud man and still thinks he can care for himself, the staff manage this very well, even though it is a challenge for them. We know he is cared for and he is settled in his home. Thank you.
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Review from Olga G (Ex Family Member) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Church View Care Home is very positive. All the staff are very caring, always smiling and very attentive to my ex-husband. They know all about him and keep us informed all the time. Always asking about his needs, what he likes and everything to make his stay here pleasant. Keep constant
communication with his GP and give him his medication. He eats all the food, he must like it. They are always watching him because he is frail and could fall. They take him for little walks. All in all, excellent staff.
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Review from S J (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Church View Care Home has improved immensely since new owners have taken over. Mum has always been well looked after and is happy in her own 'dementia world'. Activities and music are well received, my mum is encouraged to participate in everything. Facilities are being refurbished, looking good for
the future of the home.
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Review from B S (Friend of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All facilities are excellent. Staff are caring and carry out their duties with enthusiasm.
Room and cleanliness are very good.
The only disappointing factor is the sub-standard food served for the main meals. Food has to be brought in to sustain the appetite of the resident.
Otherwise, a good all-round
performance.
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Review from B B (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Obviously, there has been a change of management recently so it is early to comment, although they do seem to have plans to address a number of things including the garden and decoration which have started. The cleanliness has always been good and in the main, the staff have been very good and kind.
The main failure before was poor activities, which have improved a good idea,l and lack of investment. The previous manager was quite rude and would not take up suggestions. I hope the staff will get some good feedback, cleaners, cooks, carers, activity staff are all good. My ratings reflect the last three or four months of improvement.
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Review from D R (Son of Resident) published on 2 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It was a hard decision to put Mum in a home but, following a stroke, it had to be done. We visited Church View Care Home and were immediately impressed with the care and kindness shown to residents. Mum is always clean, tidy and well-tended to.
It was her 100th birthday this year and the staff at Church
View went above and beyond to make it a wonderful day for her.
Reply from Gertlin Amuzu, Home Manager at Church View Care Home
Thank you so much for taking the time to give us a review. We really appreciate your lovely comments. Our team at Church View Care Home continues to work on providing the very best care for our…read more
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Review from D N (Power of Attorney of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have all been very kind and helpful in the care home.
Reply from Parveen Alishah, Home Manager at Church View Care Home
We are happy to receive the feedback and will continue to do our best to improve the service we provide to the residents.
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Review from Carole W (Daughter of Resident) published on 5 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been looked after extremely well. She has put on weight since she has been here. Her appearance is well kept and clean, as is her room. On my last visit, she appeared calm and content.
Reply from Parveen Alishah, Home Manager at Church View Care Home
Received with thanks, happy to make improvements.
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Review from Debbie P (Daughter of Resident) published on 20 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was admitted to Church View from hospital. His previous residential home failed to recognise a chest infection, which meant hospitalization for treatment. Dad has been in Church View for eighteen months now and the care and attention he has received has been very good. He has dementia and reduced
mobility and since being here he has developed further chest infections and various ailments, but these have been dealt with promptly and I received immediate notification of any issues and actions taken by the staff.
The last year, during lockdown, we had regular video calls and the staff member making the calls encouraged Dad to engage with myself and his wife, which was not always easy.
Dad receives regular chiropody, haircuts, and is always clean and smart when we see him. He suffered with very dry skin prior to admission, but through good care, his skin is hydrated and amazing now. The staff and manager are friendly and approachable. As a qualified nurse myself, I would highly recommend.
Reply from Parveen Alishah, Home Manager at Church View Care Home
Really nice to receive such lovely comments, we will continue to improve our services for the residents we care for and welcome the family/friends visiting the care home.
Many thanks.
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Review from Jackie W (Daughter of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home took wonderful care of my mum receiving palliative care here. She was only here for six weeks before she died but she was very well looked after whilst she was here receiving palliative care medication.
I would highly recommend.
Reply from Parveen Alishah, Home Manager at Church View Care Home
I really appreciate the comments from this review and understand no rating for the activities and value for money as the resident came in for the end-of-life care and wasn't able to participate in any…read more
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Review from H C (Daughter of Resident) published on 3 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I find that the staff are always welcoming and friendly. Mum has advanced dementia and is confined to bed but is very well cared for. She came to the home with bedsores but these are no longer a problem thanks to the care of the staff.
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Review from Mary A (Wife of Resident) published on 22 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
During the past year, I can only give thanks to everyone providing care for my husband. The safety of residents and carers must be a priority but for relatives and friends being unable to visit has and continues to be distressing. The video calls are a welcome lifeline and I can see my husband appears
content and comfortable which gives me comfort. Also knowing I can approach staff if any concerns. They have done so much to ensure everyone's care is paramount. A lovely memory of summer was the Macmillan fundraiser.
Reply from Parveen Alishah, Home Manager at Church View Care Home
Many thanks for appreciating the care especially during this sad situation which we are all facing at the moment, (Covid-19). We all need help and support from each other.
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Review from Heather (Daughter of Resident) published on 30 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A first-class establishment. Well run, the nursing staff bent over backwards to give my mum wonderful care and the death that she wanted with dignity. I can not praise this establishment highly enough. Gave me so much peace of mind during covid that mum was happy there and the staff are so friendly.
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Review from Joan W (Resident) published on 6 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been in hospital since January. I came to this home six weeks ago. Every ship has a captain and this lady is the best captain.
Reply from Parveen Alishah, Home Manager at Church View Care Home
I am so pleased to have received such a good review by the resident using the service that does boost the staff morale. Thank you for appreciating the care you receive at the home.
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Review from Robert S (Husband of Resident) published on 2 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a warm comfortable care home that I have entrusted my darling wife to be cared for. The staff are always cheerful and I am certain my wife feels happy there and I know she is safe and comfortable.
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Review from M S (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home has good service and good staff, always trying to make patients feel loved and safe. They have done very well on communicating with my mother even though she doesn't speak English. All staff are well employed. The management and the staff have all been wonderful and always trying to improve.
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Review from H L (Daughter of Resident) published on 11 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am so pleased mum has a place at Church View. All the staff I meet on a regular basis are cheerful, kind and caring. I really feel mum is safe and being well cared for.
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Current Review Score: 9.7 (9.742)

Overview of Review Score

The Review Score of 9.7 (9.742) out of 10 for Church View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.742 for Church View Care Home is calculated as follows: ( (174 Excellents x 5) + (11 Goods x 4) + (3 Satisfactorys x 3) + (6 Poors x 2) + (4 Very Poors x 1) ) ÷ 198 Ratings = 4.742
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church View Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (5)

Mario

Mario Rabhi

Job Title: Registered Manager Joined: 2020

Mario Joined in May 2020 with over 12 years of experience in Residential, Dementia and Nursing Care working in the Surrey Area. Mario Has a background in Quality Management and is passionate about his work. Mario Is a Team Player and will make sure that our residents will continue to receive the highest quality of care.

Jen

Jen Acquilet

Job Title: Clinical Manager Joined: 2025

Jen is a Registered Nurse with over 10 years of experience and a strong commitment to person-centred care. She also holds a degree in Sociology and Psychology, which enriches her understanding of residents’ needs and supports her holistic approach to care. Jen is passionate about ensuring every individual receives safe, compassionate, and tailored support.

Claire

Claire Walling

Job Title: Wellbeing Manager Joined: 2023

Claire leads our vibrant activities programme, ensuring the wellbeing of both residents and staff. With a strong background in Homecare, she brings a wealth of experience in person-centred support. Alongside wellbeing, Claire also leads on quality assurance within the home, helping us maintain the highest standards of care.

Tatenda

Tatenda Mateko

Job Title: Dementia Champion Joined: 2024

Tatenda brings expertise and compassion to dementia care. He supports staff in using person-centred approaches to ensure residents living with dementia are cared for with dignity, understanding, and respect. He helps colleagues develop awareness of the emotional, cognitive, and sensory needs of people with dementia while promoting meaningful engagement that enhances wellbeing. Tatenda is also leading the development of Churchview’s own dementia strategy and collaborating with local dementia initiatives to strengthen care and support.

Yuvaraj

Yuvaraj Ganesan

Job Title: Physiotherapist Joined: 2024

Yuvaraj plays a vital role in ensuring safe moving and handling practices across the care team. As Moving & Handling Champion, he provides expertise in the correct use of equipment, ergonomic techniques, and mobility support strategies. Yuvaraj trains staff to protect both residents and carers from injury, while promoting dignity, comfort, and independence. His role also involves assessing residents’ mobility needs and supporting care plans that maximise safety and wellbeing. By leading on best practice, Yuvaraj helps maintain high standards of care while fostering a safe working environment for staff.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Care Home to verify any information. View our terms and conditions. Church View Care Home has an Enhanced Service - more info.