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Church View Care Home

Falcon Drive, Stanwell, Staines-upon-Thames, Surrey TW19 7EU
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Church View Care Home, Staines-upon-Thames
Church View Care Home, Staines-upon-Thames
Church View Care Home, Staines-upon-Thames

The home is dedicated to providing rehabilitation-focused care in a warm, welcoming and supportive environment. Set amidst wide open spaces and beautifully landscaped gardens, the home provides an elegant balance of calm, connection and wellbeing. They offer dedicated in-house physiotherapy and rehabilitation to help residents stay active and independent.

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Care Provided by Church View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £2,100From £2,100
Residential Dementia CareFrom £2,100From £2,100
Nursing CareFrom £2,100From £2,100
Nursing Dementia CareFrom £2,100From £2,100

Care fees are subject to assessment and Funded Nursing Care (FNC) will be deducted from the Care fees if an application is made and approved from Surrey ICB (NHS)

Contact Church View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Owner

  • Churchview Care Ltd
  • Private Owned

Person in charge

  • Rohan Patel (Director/Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages from 35 to 120

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2011
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (78)
  • Single Rooms with ensuite Wet Room (78)

Visiting

  • The home do not have any visiting restrictions.

Parking

  • There is visitor parking on site.

Church View Care Home Reviews (64)

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9.9

Church View Care Home has a Review Score of 9.9 (9.893) out of 10, based on 24 reviews in the last 2 years. Over all time Church View Care Home has 64 reviews.

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Showing 64 reviews matching selected criteria
Review from Justine W (Daughter of Resident) published on 1 September 2025 Submitted via Website
Overall Experience
Churchview is staffed by the most amazing team of knowledgeable, hard working, polite and skilled individuals.

My dad lives there and has severe dementia and they are striving to give him the best life possible and find ways to make all our lives bearable. The team on Willow are kind and patient and look after my dad with a smile, even when he is disruptive. I have seen many other care homes and this is one if the best. Its fully refurbished and has a nice smell. The new gardens and flower displays are good enough to win awards. Everything is spotless and as soon as a mess is made, its cleared and cleaned. You are welcomed in with a big smile from the reception team and offered drinks and cake. The sympathy i have got from the staff at this difficult time helps me get through the grief that watching a loved one with Altzeimers brings. I would recommend this care home. They really care.

Reply from Rohan Patel, Director at Church View Care Home

Thank you so much for your kind words. We're delighted that our team on Willow has made such a positive difference for your dad and your family-it means a lot to us.

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Review from Paul C (Son of Resident) published on 8 August 2025 Submitted via Website
Overall Experience
My Mum came to Church View earlier this year following the break up of a relationship with her partner mainly due to his inability to cope with her care needs. It's been a very unsettling time for her throughout the whole process and continues to be so due to her illness. The staff have shown patience, professionalism, care and above all kindness from the day she moved in and are managing her condition well. The activities provided are superb and really well thought through. The recent open day/party was fun to attend and a great demonstration of the keenness and diligence of the staff to make a special experience for everyone. (Visitors included)

The home was recommended to me by a good friend and I wouldn't hesitate in recommending also. Thank you Church View.

Reply from Rohan Patel, Director at Church View Care Home

Thank you for your kind words - we're so pleased your mum feels supported and cared for at ChurchView. It means a great deal to our team to know their efforts are making a positive difference.

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Review from E D (Partner of Resident) published on 19 June 2025 Submitted via Postal Card
Overall Experience

When my partner first came here, he was uncooperative and unresponsive. The staff here have been so kind and patient towards him & have brought him out of his shell. He eats well now & has even put on weight. He goes willingly to most of the activities which he would not have done before. The other patients in his unit are all lovely too. I am so happy he is here.

Reply from Mario Rabhi, Home Manager at Church View Care Home

Thank you for the taking the time to share such thoughtful and encouraging feedbackWe are truly delighted to hear about the positive changes in your partner and the progress he has made since his arrival.It means a lot to our team to know that their care and dedication have made such a difference.Again thank you for your kind words

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Review from J N (Husband of Resident) published on 13 May 2025 Submitted via Website
Overall Experience
My wife has been in this care home for over a year now and I cannot fault the care and attention my wife has received during this time.

During this last month my wife has deteriorated and is having increasing bouts of sickness. Apart from referral to the doctor the home has started a food diary to help diagnose the problem.

Reply from Mario Rabhi, Acting Manager at Church View Care Home

Thank you for completing the review and providing your valuable feedback. We truly appreciate your time and effort in helping us improve.

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Review from K C (Daughter of Resident) published on 17 May 2024 Submitted via Website
Overall Experience
My mum was here for a respite for 4 weeks to start with. Then Extended for a bit while my Dad was in there for End of Life care.
She loved being there and we could visit her any time night or day.
My mum is bed-bound, but they included her in many activities. Thank you, team. She made a fresh flower arrangement, a lovely crown with beautiful handmade (by the team) flowers and she loved it when the animals came to visit the home.
They also found a comfortable chair so she could go and see my Dad when he arrived. They came here every day to see him.
They bent over backward to help with every aspect of my mum's needs.
We as a family were oh so grateful for everything they have done for us.
From care assistants to the management they were so helpful.
Thank you all for making my mum's stay the best.

And maybe if she needs another respite she will be coming to you.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for completing the review and being so generous with your review, naturally the team is delighted you and the family have felt they did a good job. Your mum will be welcome at any point in the future even for coming along and joining in with whatever is going on having a cuppa and a bit of cake. Thank you from the Church View Team. Best wishes.

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Review from Evan B (Son of Resident) published on 14 May 2024 Submitted via Website
Overall Experience

The Staff were brilliant with my Mother. They seem like they care and go over and above what's expected. I am very impressed with the care received in the few months my Mother has been here! They keep in regular contact with me by phone and I am always assured they are on top of things and all is good there.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your submission, we value every feedback we receive, as it allows us to improve and feedback to the team. You have shared positive comments and reviews on behalf of the team and me - Thank you. Best Regards, the Churchview Team and Cliff.

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Review from Patricia W (Resident / Service User) published on 25 April 2024 Submitted via Website
Overall Experience
I feel lucky to be here. All the staff are amazing. Nothing is too much trouble. If I need anything I simply ring my bell and within one or two minutes a member of staff will come to see what I need and it gets done at the earliest opportunity. This is the same day or night. When I arrived here I was unable to walk and my legs were pretty useless. I have a wonderful physiotherapist who works tirelessly to improve my mobility. He gives me exercises and does fantastic massages. Although painful I feel the benefit. I have reached the stage with the help of a Physiotherapist and one carer I can just sit on the edge of my bed which I certainly couldn’t do when I arrived here.

I am kept warm and cozy and the quality of the food is very good.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for completing this review and the team is delighted that you feel we are looking after you so well. If there is anything we could do more " you only have to ask" Thank you again wishes, The Church View Team.

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Review from D J (Son of Resident) published on 5 April 2024 Submitted via Website
Overall Experience

The carers were very nice and looked after my Father okay but wasn't great! But the money you pay, the service you get. The management in my opinion was unprofessional and uncaring but that's just my experience. This place was rated inadequate in 2019 and the same management is still there so I find this unbelievable they are still employed by this care home. I pointed out some problems I found when my father was there and the reply I received in a very sarcastic way was" Thank you for your feedback". My Father is in a much nicer place with staff and management really care, unlike the manager at this place. Not impressed with the care my father received. Would say look around for other care homes before deciding on Church View.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

I feel it appropriate to respond regarding some comments you have made. Your father came to us on a respite as you are aware for a defined period, and we continuously accommodated and extended on your request. This was to the detriment of the other family that was moving into the room your father...  

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Review from Jacqui H (Wife of Resident) published on 3 April 2024 Submitted via Website
Overall Experience
I am delighted with the care and attention received by my husband over the last four months. It has been a difficult time for us as a family and we received wonderful support and were made to feel so welcome.
The activities staff have been so good and the carers are superb.

Contact methods are excellent and management supportive. Thank you!

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and your kind words, it means so much to the team and regardless of the feedback the team and I are always looking at ways to improve. It is our privilege and honour to be in the position of looking after a family's loved one and we take great pride in doing so, thank you for taking the time to complete the return. Best regards.

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Review from Stuart M (Son of Resident) published on 26 March 2024 Submitted via Postal Card
Overall Experience

Very happy with the overall care and accommodation my dad receives at this nursing home. The staff are all very friendly and always attentive to all his needs and palliative care.

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Review from Olivia S (Granddaughter of Resident) published on 28 February 2024 Submitted via Postal Card
Overall Experience

Everyone was very friendly, staff are really nice. A particular staff member is very kind. Physio is great.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your review it is always important to get feedback, in this case, I and the team are grateful for your fantastic feedback.
Best wishes,

The Church View Team (Cliff Grand-Scrutton).

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Review from C N (Daughter of Resident) published on 10 January 2024 Submitted via Website
Overall Experience

My dad, who suffered from advanced dementia, received excellent care from very friendly, cheerful, kind and attentive staff. When more mobile, he enjoyed sitting in the lounge and eating his meals in the dining room. When he became bedbound, the staff ensured he was safe and comfortable, looking after all his medical and personal needs. He was very well cared for by a fantastic team who did an amazing job. I can't thank them enough.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your review and your kind words; your feedback is welcomed as we are constantly looking at ways to do things even better.
Thank you for taking the time to complete the review.

All the best, the Church View Team.

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Review from K K (Daughter of Resident) published on 20 October 2023 Submitted via Postal Card
Overall Experience

My dad is well cared for here. The staff are lovely and always smiling. They are very caring and patient. My dad is enjoying living here and enjoys the many activities they put on. He enjoys the food and is eating well. He has a nice large room with a view out. It's always clean and tidy. The lounge is a pleasant place to sit and has a friendly, homely feel, and staff are always on hand. I feel happy that my father is in a safe and comfortable place and is so well looked after.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your response, and all feedback is appreciated to ensure we maintain and improve what we do.
Thank you for taking the time to fill in the return it is greatly appreciated

Best wish.

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Review from L H (Daughter-in-law of Resident) published on 25 September 2023 Submitted via Postal Card
Overall Experience

Our relative is very happy here, especially as her friends are able to visit her and she feels included in village life. She is receiving excellent care and is delighted that her leg ulcers have been cured after many years of NHS neglect and thick bandages. The staff are very friendly and caring and do all they can to make her comfortable and happy. This is a huge relief for us as we live 150 miles away and can only visit once a month.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home
Thank you for your review, we take our reviews seriously and welcome and encourage people to comment so we can improve, thank you for your generous review.
Best wishes

The Church View Team

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Review from S J (Daughter of Resident) published on 3 August 2023 Submitted via Postal Card
Overall Experience

The treatment Mum has at Church View has been very kind and professional. Staff have a lot of patience with Mum who has dementia and can be very demanding and difficult. Staff who work with Mum, especially the team leader are great and the activity team in persuading Mum to join in with activities. The assistant manager always answers any emails or questions promptly and I get regular updates if she is 'Resident of the day'.

Reply from Cliff Grand-Scrutton, Director Registered Manager at Church View Care Home

Thank you for taking the time to complete the review, we always value your feedback and look to improve. If you would like to have a conversation I would be delighted to discuss any concerns you may have. Best wishes.

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Review from Susan D (Wife of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

Very good.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and we appreciate that you have found the time to submit. I would also like to have the opportunity to discuss anything we could be doing better and would be delighted when you visit to come and ask for me or speak to a member of the senior team. Thank you again.

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Review from C D (Daughter of Resident) published on 17 July 2023 Submitted via Postal Card
Overall Experience
Poor communication, for example, no notification of change, of change of manager or change of ownership, condescending communication advising resident is resident of the day, when bedbound and cannot participate in any activities, just because she has put weight on.

Cannot comment on activities or value for money.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your review and apologise if you did not receive the communications that were sent out via letter and email explaining the change of ownership. I would like to invite you to contact me so we can have the opportunity to discuss your concerns. We also have resident's family meetings...  

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Review from F B (Brother of Resident) published on 13 July 2023 Submitted via Postal Card
Overall Experience

I have no issues with the care and support my sister receives. I cannot give enough praise to the staff who look after her. They are always cheerful and spend time chatting to her in her room.

Reply from Cliff Grand-Scrutton, Director/Registered Manager at Church View Care Home

Thank you for your response and feedback, we always value feedback as it helps us access and review areas which we can do better in. Thank you.

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Review from Olga G (Ex Family Member) published on 19 June 2023 Submitted via Postal Card
Overall Experience

My experience with Church View Care Home is very positive. All the staff are very caring, always smiling and very attentive to my ex-husband. They know all about him and keep us informed all the time. Always asking about his needs, what he likes and everything to make his stay here pleasant. Keep constant communication with his GP and give him his medication. He eats all the food, he must like it. They are always watching him because he is frail and could fall. They take him for little walks. All in all, excellent staff.

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Review from S J (Daughter of Resident) published on 19 June 2023 Submitted via Postal Card
Overall Experience

Church View Care Home has improved immensely since new owners have taken over. Mum has always been well looked after and is happy in her own 'dementia world'. Activities and music are well received, my mum is encouraged to participate in everything. Facilities are being refurbished, looking good for the future of the home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 May 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 16 Oct 2025

    Investigating the impact of Lemon, Bergamot, and Lavender essential oils in a nursing home environment to improve nutrition, hydration, and reduce behaviours that challenge.

Upcoming Events

There are no upcoming events for Church View Care Home.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Church View Care Home.

Accreditations

There are no accreditations posted yet for Church View Care Home.

Meet the Team (5)

Ashley Tatenda Mateko
Ashley Tatenda MatekoJob Title General ManagerJoined 2024

Ashley provides strong leadership in dementia care, guiding staff to deliver person-centred support with dignity, compassion, and respect. She oversees the development of Churchview’s dementia strategy, drives good practice across the home, and helps strengthen links with local dementia initiatives to enhance resident wellbeing.

Vanessa Lamey
Vanessa LameyJob Title Clinical Service ManagerJoined 2021

Vanessa is Clinical Service Manager and a highly experienced nurse and manager with a strong passion for care. She leads on medicines management, promoting safe and accurate medication practices across the home. As Medication Champion, she supports staff with training, monitoring, and compliance to safeguard residents and maintain high standards of care.

Yuvaraj Ganesan
Yuvaraj GanesanJob Title PhysiotherapistJoined 2024

Yuvaraj plays a vital role in ensuring safe moving and handling practices across the care team. As Moving & Handling Champion, he provides expertise in the correct use of equipment, ergonomic techniques, and mobility support strategies. Yuvaraj trains staff to protect both residents and carers from injury, while promoting dignity, comfort, and independence. His role also involves assessing residents’ mobility needs and supporting care plans that maximise safety and wellbeing. By leading on best practice, Yuvaraj helps maintain high standards of care while fostering a safe working environment for staff.

Claire Walling
Claire WallingJob Title Wellbeing ManagerJoined 2023

Claire leads our vibrant activities programme, ensuring the wellbeing of both residents and staff. With a strong background in Homecare, she brings a wealth of experience in person-centred support. Alongside wellbeing, Claire also leads on quality assurance within the home, helping us maintain the highest standards of care.

Jennifer Cunningham
Jennifer CunninghamJob Title Lifestyle & Community CoordinatorJoined 2024

Jenny is Churchview’s Lifestyle and Community Coordinator. Originally from Scotland, Jenny has three years’ experience in care and is passionate about helping residents remain active, independent and connected to the wider community, ensuring they continue to enjoy the places, activities and relationships that are important to them. Jenny works closely with each resident to understand their interests, abilities, and personal goals. She supports residents to take part in meaningful outings, visit local groups and amenities, and build new connections beyond the home. By promoting choice, confidence and independence, Jenny helps residents continue doing the things they enjoy while living fulfilling and purposeful lives.

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