Submit a Review for Cartref Cleddau
Fort Road, Pembroke Dock, SA72 6SX
View Full Details of Cartref CleddauLatest Reviews for Cartref Cleddau
05 September 2025
My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The manager herself has gone beyond the call of her work to even help myself and my son in her own time (I'm disabled and my son has medical problems ). I have on a couple of occasions phoned the manager while she was on holiday and bless her she still had plenty of time to talk to me. Hubby made friends with the staff and other residents and I love that they call us all family.The staff have been absolutely amazing.Hubby could be hard work at times (due to illness) but they made sure he was well looked after. and the chefs are always eager to please. The place is always kept clean and tidy,. The manager deserves all the awards she can get for this place. Sadly we recently lost my hubby through illness and the manager and he amazing team arrange to have his wake there as I believe that is what he would have wanted.Thank you all so very much every one at Cartref Cleddau you are awesome.
13 December 2022
My mother-in-law went for respite. From our first meeting with the manager and meeting carers and nurses, we were very reassured she was in safe hands. She was looked after with such kindness, thoughtfulness and respect. The staff were very approachable and easily available for me to check on her progress. Thank you.
03 November 2022
I would like to thank all the staff at Surehaven care home for the fantastic job they've done looking after my uncle. The support and care that's been given to him are exceptional. The home has a family vibe, and the staff are helpful and caring. They have explained everything the staff have done to keep him comfortable. Many thanks to the staff for the support and care at this sad time.
16 September 2022
Having respite with people/staff that care how you feel around things when you are there. I was impressed with the whole place.
Latest Reviews for Cartref Cleddau
05 September 2025
My hubby came into this care home a year ago. The manager and her staff have done everything thing possible to welcome my hubby. The manager herself has gone beyond the call of her work to even help myself and my son in her own time (I'm disabled and my son has medical problems ). I have on a couple of occasions phoned the manager while she was on holiday and bless her she still had plenty of time to talk to me. Hubby made friends with the staff and other residents and I love that they call us all family.The staff have been absolutely amazing.Hubby could be hard work at times (due to illness) but they made sure he was well looked after. and the chefs are always eager to please. The place is always kept clean and tidy,. The manager deserves all the awards she can get for this place. Sadly we recently lost my hubby through illness and the manager and he amazing team arrange to have his wake there as I believe that is what he would have wanted.Thank you all so very much every one at Cartref Cleddau you are awesome.
13 December 2022
My mother-in-law went for respite. From our first meeting with the manager and meeting carers and nurses, we were very reassured she was in safe hands. She was looked after with such kindness, thoughtfulness and respect. The staff were very approachable and easily available for me to check on her progress. Thank you.
03 November 2022
I would like to thank all the staff at Surehaven care home for the fantastic job they've done looking after my uncle. The support and care that's been given to him are exceptional. The home has a family vibe, and the staff are helpful and caring. They have explained everything the staff have done to keep him comfortable. Many thanks to the staff for the support and care at this sad time.
16 September 2022
Having respite with people/staff that care how you feel around things when you are there. I was impressed with the whole place.