Brandon Lane, Brandon, Durham, DH7 8SH
View Full Details of Rushyfields Residential and Nursing HomeI am extremely pleased with the level of care provided at this care home. (Rushyfields) The staff are warm, patient and genuinely dedicated to the wellbeing of the residents. They go above and beyond every day, creating a safe, welcoming and supportive environment. Thank you Rushyfields.
This is the third nursing home my wife has been in since diagnosed with dementia and by far the best. I have ticked every box excellent because that is what Rushyfields is. My wife is having the best care ever and she hasn't been happier than what she is now because of the excellent management and fantastic caring staff.
Rushyfields is quite a good care facility, of course things can always improve. Pretty easy going staff. Management fine, I have been in several care facilities down the years and would put Rushyfields well in the higher bracket of care. Long may I continue to visit.
Very professional staff, always alert and friendly.
This care home has made our mam safe and felt loved. She is happy to offer cuddles to staff (noting she is unable to speak or write). The staff are lovely with her. Staff do ask for regular feedback and act upon our wishes and listen to us. We feel more domestic staff would be useful to help with laundry and clothing returns and room cleaning. We pay vast amounts to Sanctuary Care - would be nice to see them re-invest the fees we pay to this local care home not the main HQ. We are full fee payers.
Our experience has been good and bad depending what staff is on duty. We just want mam to be kept clean and today. We have had a few problems but when complained everything has been sorted out quickly.
The staff are amazing they care for my mam keep me updated if she falls and are always welcoming. I don't worry about her when I'm not there. It's a lovely environment and my mams happy.
Since moving to Rushyfields Care Home my mother has been cared for with dignity and respect. Her needs are met to that of a high standard. Staffing levels are of a satisfactory standard to meet the residents complex needs. All staff are friendly and approachable and I feel completely comfortable knowing my mother is being cared for safely.
The care my mum receives at Rushyfields is second to non. The team are like an extended family, so caring and compassionate towards her and myself. Nothing is too much trouble, all tasks completed with kindness and patience. On each visit I am informed of mum's day to day activities and general well being along with the telephone calls of reassurance when I can't visit. When I leave, it is in the knowledge that she is loved and cared for. Thank you to all the team
Always a pleasure to see Dad, staff have time to listen to what we want for Dad. Nothing a problem for them.
Rushyfields has been a wonderful home for my auntie. Starting from my auntie's difficult start with aphasia, the people and environment have made a comfortable existence for her. There are carers there who have made a massive difference to let her live a life; their love have made her difficulties so much the better.
A very well run and efficient care home. Staff and management are very efficient at what they do.
Not a 'fancy' home, nut provides good, friendly care, staff appears to get on with each other. If require assistance staff is willing to help. The staff appears to know the residents. Unfortunately, items can appear to go missing but staff does their best to try and find them. The establishment is clean and tidy, warm for residents. Overall a nice home providing a good standard of care.
We cannot thank the staff of Rushyfields enough for the outstanding care of our auntie/great-auntie over the past couple of years. Without exception, our auntie is treated as an individual with the utmost love, care, and respect. When my auntie finds some days challenging, they are sensitive to her needs and show patience and kindness. Thanks to the Activities Co-ordinator many fun activities are organised and residents are gently encouraged to join in. There are many staff who have a special relationship with our auntie which has undoubtedly made a great difference to her quality of life. These include 5 in particular floor managers. The manager and deputy manager know our auntie personally and have always ensured the very best care. We could not have wished for better care of our dear auntie/great auntie and will remain forever grateful to all at Rushyfields.
I am pleased with the care my sister receives at Rushyfields. The staff are all kind, sensitive, and courteous, and answer any questions or concerns promptly. They are also very quick to let the family know if any issues arise.
Since Mum has been in Rushyfields I feel she is safe and secure and the care for her stage of Dementia is good. The only issue I have is my mum's bedroom sometimes this is not the cleanest but some of this could be issues with my mum. The staff are all approachable and we always feel welcome. I have not rated activities as my mum does not participate only occasionally.
My Father has been in this home for nearly a year now and he is very happy here. The staff I couldn't praise then enough. They are all helpful no matter what you ask them, they are all willing to answer your questions or help in general.
The staff are all lovely and we are very happy with the care, etc that my Mum receives.
Overall the care is good, sometimes my sister has issues with some of the staff and also some of her fellow residents. It's very difficult for all concerned as my sister had a stroke and has difficulty speaking and making her feelings known. Her vascular dementia doesn't help. The cleanliness of her bedding could be improved. I sometimes have to ask to have it changed and her wheelchair.
When my wife went to Rushyfields her health was deteriorating, my wife was finding it difficult to eat and drink resulting in a drastic loss of weight because of my wife's rapid decline it was discussed and decided that an end-of-life care plan be put in place. Now four months on, my wife is now eating, drinking and putting on weight which is all down to the hard work and dedication of management and all the staff at Rushyfields. Thank you all.
I am extremely pleased with the level of care provided at this care home. (Rushyfields) The staff are warm, patient and genuinely dedicated to the wellbeing of the residents. They go above and beyond every day, creating a safe, welcoming and supportive environment. Thank you Rushyfields.
This is the third nursing home my wife has been in since diagnosed with dementia and by far the best. I have ticked every box excellent because that is what Rushyfields is. My wife is having the best care ever and she hasn't been happier than what she is now because of the excellent management and fantastic caring staff.
Rushyfields is quite a good care facility, of course things can always improve. Pretty easy going staff. Management fine, I have been in several care facilities down the years and would put Rushyfields well in the higher bracket of care. Long may I continue to visit.
Very professional staff, always alert and friendly.
This care home has made our mam safe and felt loved. She is happy to offer cuddles to staff (noting she is unable to speak or write). The staff are lovely with her. Staff do ask for regular feedback and act upon our wishes and listen to us. We feel more domestic staff would be useful to help with laundry and clothing returns and room cleaning. We pay vast amounts to Sanctuary Care - would be nice to see them re-invest the fees we pay to this local care home not the main HQ. We are full fee payers.
Our experience has been good and bad depending what staff is on duty. We just want mam to be kept clean and today. We have had a few problems but when complained everything has been sorted out quickly.
The staff are amazing they care for my mam keep me updated if she falls and are always welcoming. I don't worry about her when I'm not there. It's a lovely environment and my mams happy.
Since moving to Rushyfields Care Home my mother has been cared for with dignity and respect. Her needs are met to that of a high standard. Staffing levels are of a satisfactory standard to meet the residents complex needs. All staff are friendly and approachable and I feel completely comfortable knowing my mother is being cared for safely.
The care my mum receives at Rushyfields is second to non. The team are like an extended family, so caring and compassionate towards her and myself. Nothing is too much trouble, all tasks completed with kindness and patience. On each visit I am informed of mum's day to day activities and general well being along with the telephone calls of reassurance when I can't visit. When I leave, it is in the knowledge that she is loved and cared for. Thank you to all the team
Always a pleasure to see Dad, staff have time to listen to what we want for Dad. Nothing a problem for them.
Rushyfields has been a wonderful home for my auntie. Starting from my auntie's difficult start with aphasia, the people and environment have made a comfortable existence for her. There are carers there who have made a massive difference to let her live a life; their love have made her difficulties so much the better.
A very well run and efficient care home. Staff and management are very efficient at what they do.
Not a 'fancy' home, nut provides good, friendly care, staff appears to get on with each other. If require assistance staff is willing to help. The staff appears to know the residents. Unfortunately, items can appear to go missing but staff does their best to try and find them. The establishment is clean and tidy, warm for residents. Overall a nice home providing a good standard of care.
We cannot thank the staff of Rushyfields enough for the outstanding care of our auntie/great-auntie over the past couple of years. Without exception, our auntie is treated as an individual with the utmost love, care, and respect. When my auntie finds some days challenging, they are sensitive to her needs and show patience and kindness. Thanks to the Activities Co-ordinator many fun activities are organised and residents are gently encouraged to join in. There are many staff who have a special relationship with our auntie which has undoubtedly made a great difference to her quality of life. These include 5 in particular floor managers. The manager and deputy manager know our auntie personally and have always ensured the very best care. We could not have wished for better care of our dear auntie/great auntie and will remain forever grateful to all at Rushyfields.
I am pleased with the care my sister receives at Rushyfields. The staff are all kind, sensitive, and courteous, and answer any questions or concerns promptly. They are also very quick to let the family know if any issues arise.
Since Mum has been in Rushyfields I feel she is safe and secure and the care for her stage of Dementia is good. The only issue I have is my mum's bedroom sometimes this is not the cleanest but some of this could be issues with my mum. The staff are all approachable and we always feel welcome. I have not rated activities as my mum does not participate only occasionally.
My Father has been in this home for nearly a year now and he is very happy here. The staff I couldn't praise then enough. They are all helpful no matter what you ask them, they are all willing to answer your questions or help in general.
The staff are all lovely and we are very happy with the care, etc that my Mum receives.
Overall the care is good, sometimes my sister has issues with some of the staff and also some of her fellow residents. It's very difficult for all concerned as my sister had a stroke and has difficulty speaking and making her feelings known. Her vascular dementia doesn't help. The cleanliness of her bedding could be improved. I sometimes have to ask to have it changed and her wheelchair.
When my wife went to Rushyfields her health was deteriorating, my wife was finding it difficult to eat and drink resulting in a drastic loss of weight because of my wife's rapid decline it was discussed and decided that an end-of-life care plan be put in place. Now four months on, my wife is now eating, drinking and putting on weight which is all down to the hard work and dedication of management and all the staff at Rushyfields. Thank you all.