Rushyfields Residential and Nursing Home

Brandon Lane, Brandon, Durham DH7 8SH
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9.6 82 Reviews
  • Rushyfields Residential and Nursing Home, Durham
With staff who are passionate about enriching the lives of their residents, Rushfields has a warm, family feel. Some of the staff are extremely long-serving, having been with the home for over 10 years.

Providing residential, dementia, nursing and palliative care, they also provide respite care breaks, which can be booked in advance. These are ideal for family carers who would like to plan a short break themselves.

There are so many activities to enjoy, from gentle exercise sessions and skittles, to baking and themed celebrations. The home also has its own minibus, which is perfect for trips out in the summer months.

There are welcoming lounge areas to enjoy activities or spend time with loved ones, who are welcome at any time.

The bedrooms have ensuite walk-in wet rooms, with residents encouraged to personalise their rooms, with pictures and small items of furniture, to make them truly feel at home.

The local community are embraced into life in the home. From volunteers from the local school, who love to spend time with the residents, to the local church, who run a monthly service at the home. Entertainers and singers are regular visitors too, filling the home with music.

In the home’s hairdressing salon, residents can enjoy appointments with the mobile hairdresser, who visits every week. And there are also pampering sessions, with manicures and hand massages.

Home-cooked, nutritious meals are served in the dining rooms, with the chef preparing everything from roast dinners with all the trimmings, to homemade fish and chips every Friday. Residents can enjoy lighter bites such as freshly made soups, as well as cakes for afternoon tea. And every morning, the chef will make a delicious, cooked breakfast if desired.

Outside, there is an enclosed courtyard garden with raised beds, for those who enjoy a spot of gardening. This area is also home to Rushyfields’ three pet chickens!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1115
  • Self-Funded Nursing Care: from £1274
  • RESPITE Self-Funded Residential Care: from £1115

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1115 and for nursing care £1274, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Rushyfields Residential and Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Susan Igoe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 40+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2012

Room Information

  • Single Rooms (41)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (41)

Rushyfields Residential and Nursing Home Reviews (82)

9.6

Rushyfields Residential and Nursing Home has a Review Score of 9.6 (9.577) out of 10, based on 26 reviews in the last 2 years.
Over all time Rushyfields Residential and Nursing Home has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rushyfields Residential and Nursing Home
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Total of 82, showing 1-20
Review from Keith A (Wife of Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very professional staff, always alert and friendly.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing Home

Thank you so much for your kind words! We're thrilled to hear that you found our staff to be professional, alert, and friendly. Providing excellent service is something we take great pride in, and feedback like yours truly means a lot to the whole team.

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Review from Amanda P (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home has made our mam safe and felt loved. She is happy to offer cuddles to staff (noting she is unable to speak or write). The staff are lovely with her. Staff do ask for regular feedback and act upon our wishes and listen to us. We feel more domestic staff would be useful to help with laundry
and clothing returns and room cleaning. We pay vast amounts to Sanctuary Care - would be nice to see them re-invest the fees we pay to this local care home not the main HQ. We are full fee payers.
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Review from Julie F (Daughter of Resident) published on 15 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our experience has been good and bad depending what staff is on duty. We just want mam to be kept clean and today. We have had a few problems but when complained everything has been sorted out quickly.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing Home

Thank you for taking the time to share your feedback. We truly appreciate your honesty and are glad to hear that issues have been resolved quickly when brought to our attention. Your comments help us improve, and we're committed to providing your mum with the best possible care at all times.

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Review from Gwen C (Daughter of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are amazing they care for my mam keep me updated if she falls and are always welcoming. I don't worry about her when I'm not there. It's a lovely environment and my mams happy.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing Home

Thank you so much for your kind words. We're truly grateful for your trust in us to care for your mam. It means the world to know that you feel reassured and supported, and that she's happy in our care. Our team is dedicated to creating a safe, welcoming environment where every resident feels valued and every family feels informed. Your feedback is incredibly encouraging-thank you again for sharing it.

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Review from K W (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving to Rushyfields Care Home my mother has been cared for with dignity and respect. Her needs are met to that of a high standard. Staffing levels are of a satisfactory standard to meet the residents complex needs. All staff are friendly and approachable and I feel completely comfortable knowing
my mother is being cared for safely.
Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing Home

Thank you for your thoughtful review. We're so pleased to hear that your mother is being cared for with dignity and respect at Rushyfields. It means a great deal to know you feel confident and reassured in the care and support she receives from our team.

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Review from Karen D (Daughter of Resident) published on 26 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my mum receives at Rushyfields is second to non. The team are like an extended family, so caring and compassionate towards her and myself. Nothing is too much trouble, all tasks completed with kindness and patience.
On each visit I am informed of mum's day to day activities and general well
being along with the telephone calls of reassurance when I can't visit.
When I leave, it is in the knowledge that she is loved and cared for.


Thank you to all the team

Reply from Jacob Hardie, Design and Marketing Assistant at Rushyfields Residential and Nursing Home

Thank you for your kind words. We're truly touched to hear how much you value the care your mum receives at Rushyfields. Knowing you feel supported and reassured means everything to us. It's a privilege to care for her.

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Review from D G (Daughter of Resident) published on 2 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always a pleasure to see Dad, staff have time to listen to what we want for Dad. Nothing a problem for them.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for sharing your experience. It's wonderful to hear that you feel supported and listened to by our team at Rushyfields, they will be delighted to read your kind words.

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Review from Sam R (Great-Nephew of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rushyfields has been a wonderful home for my auntie. Starting from my auntie's difficult start with aphasia, the people and environment have made a comfortable existence for her. There are carers there who have made a massive difference to let her live a life; their love have made her difficulties so
much the better.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words for our team at Rushyfields, they will be touched to read your wonderful comments about their care. We're so pleased to hear that your auntie has found comfort and support with us and it's heartwarming to know their care has had such a positive impact. We truly appreciate your feedback, thank you.

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Review from Ian S (Resident) published on 28 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very well run and efficient care home. Staff and management are very efficient at what they do.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words. We're delighted to hear that you appreciate the dedication and efficiency of our staff and management at Rushyfields. We are grateful to you for sharing your thoughts.

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Review from J M (Wife of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Not a 'fancy' home, nut provides good, friendly care, staff appears to get on with each other. If require assistance staff is willing to help. The staff appears to know the residents. Unfortunately, items can appear to go missing but staff does their best to try and find them.
The establishment is
clean and tidy, warm for residents. Overall a nice home providing a good standard of care.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words about our staff and the high standard of care we provide. We're pleased to hear that you find Rushyfields so warm, clean and welcoming. Regarding missing items, sometimes residents may unintentionally pick up each others belongings but our team always does their best to locate and return misplaced items as quickly as possible. We appreciate your understanding and thank you again for your review.

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Review from Karen R (Niece of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We cannot thank the staff of Rushyfields enough for the outstanding care of our auntie/great-auntie over the past couple of years. Without exception, our auntie is treated as an individual with the utmost love, care, and respect. When my auntie finds some days challenging, they are sensitive to her
needs and show patience and kindness. Thanks to the Activities Co-ordinator many fun activities are organised and residents are gently encouraged to join in. There are many staff who have a special relationship with our auntie which has undoubtedly made a great difference to her quality of life. These include 5 in particular floor managers. The manager and deputy manager know our auntie personally and have always ensured the very best care. We could not have wished for better care of our dear auntie/great auntie and will remain forever grateful to all at Rushyfields.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you so much for your heartfelt review. We are truly grateful for your kind words about the care provided to your aunt. It's wonderful to know that she is treated with the love, respect, and attention she deserves and that the dedicated staff at Rushyfields have made such a positive impact. Your gratitude will mean so much to the whole team, thank you.

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Review from K C (Sister of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased with the care my sister receives at Rushyfields. The staff are all kind, sensitive, and courteous, and answer any questions or concerns promptly. They are also very quick to let the family know if any issues arise.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your positive feedback for our team at Rushyfields. We're so glad to hear that your sister is receiving such wonderful care. Our team strives to be responsive and supportive, and we truly appreciate your recognition of their kindness and communication.

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Review from Gill B (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Since Mum has been in Rushyfields I feel she is safe and secure and the care for her stage of Dementia is good. The only issue I have is my mum's bedroom sometimes this is not the cleanest but some of this could be issues with my mum.
The staff are all approachable and we always feel welcome.
I have
not rated activities as my mum does not participate only occasionally.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words about the care and support your mum receives at Rushyfields. Regarding her bedroom, while we can assure you that our housekeeping team cleans all the bedrooms daily, we will, of course, pass your comments to the home manager to share. We truly appreciate your feedback.

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Review from Carol M (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Father has been in this home for nearly a year now and he is very happy here. The staff I couldn't praise then enough. They are all helpful no matter what you ask them, they are all willing to answer your questions or help in general.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your lovely feedback for the team at Rushyfields. It's heartwarming to hear how happy your father is there and how our dedicated staff have been so helpful and supportive. Your kind words mean so much to us. Thank you for sharing your experience, we will be sure to pass your comments on to the team.

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Review from J V (Daughter of Resident) published on 11 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all lovely and we are very happy with the care, etc that my Mum receives.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for your kind words. We're so pleased to hear that you're so happy with the care your mum receives at Rushyfields and that our staff have made such a positive impression. Your feedback means a lot and the team will be delighted to read your comments, thank you.

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Review from B C (Sister of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the care is good, sometimes my sister has issues with some of the staff and also some of her fellow residents. It's very difficult for all concerned as my sister had a stroke and has difficulty speaking and making her feelings known. Her vascular dementia doesn't help.
The cleanliness of her
bedding could be improved. I sometimes have to ask to have it changed and her wheelchair.
Reply from Kate Yates, Communications and Content Specialist at Rushyfields Residential and Nursing Home

Thank you for sharing your feedback. We truly appreciate your thoughts and understand how communication can sometimes be a challenge for your sister. Please rest assured that we work very closely with her to support her in building meaningful relationships, and she has some truly wonderful interactions with the staff and residents every day. While we, of course, prioritise cleanliness, and your sister's bedding is changed regularly to ensure her comfort, we will work closer with you to see how this could be further improved. We appreciate your feedback, which is so valuable to help us to continually enhance the care we provide. If you have any concerns in the future, please don't hesitate to let the home manager or a member of her team know, they are always there to help you.

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Review from J R (Husband of Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When my wife went to Rushyfields her health was deteriorating, my wife was finding it difficult to eat and drink resulting in a drastic loss of weight because of my wife's rapid decline it was discussed and decided that an end-of-life care plan be put in place. Now four months on, my wife is now eating,
drinking and putting on weight which is all down to the hard work and dedication of management and all the staff at Rushyfields. Thank you all.
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Review from Christine S (Daughter of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mam has been here for 8 months and is incredibly happy. There's always activities for her to do and things to take part in. Knowing that she is so well looked after gives me peace of mind. The staff are so kind and caring. Nothing is too much trouble.
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Review from Joy B (Wife of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband arrived at Rushyfields Residential and Nursing Home a few months ago and has been shown kindness with sensitivity. He was allowed to settle in and feel 'safe' before having a bath which allowed him to get to know staff and the routine. This, I felt, was thoughtful and kept his dignity. I
have been listened to and helped with adjusting to my new role and shown respect. I feel quite like being part of a big family when I visit and not shut out. My husband had been in two other homes previously for respite care and these attributes were missing and this is for seven days a week, not just Monday to Friday.
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Review from D S (Wife of Resident) published on 29 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My overall experience of the "home" is very good.
The staff are caring and supportive.
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Current Review Score: 9.6 (9.577)

Overview of Review Score

The Review Score of 9.6 (9.577) out of 10 for Rushyfields Residential and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.577 for Rushyfields Residential and Nursing Home is calculated as follows: ( (189 Excellents x 5) + (97 Goods x 4) + (12 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 300 Ratings = 4.577
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rushyfields Residential and Nursing Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Nov 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (5)

Susan

Susan Igoe

Job Title: Home Manager Joined: 2018

Sue has worked at Rushyfields for five years, and loves her role as Home Manager. She is passionate about enriching the lives of her residents with the care she and her team provide, and loves building lasting relationships with her residents and their loved ones.

Gabby

Gabby Chaplin

Job Title: Domestic Head Housekeeper Joined: 2019

Gabby has worked for Sanctuary for four years and loves the residents and the staff. She only wishes she had joined sooner!

Nichola

Nichola Bower

Job Title: Administrator Joined: 2010

Nichola has worked at Rushyfields for over 13 years now and just loves what she does!

Lisa

Lisa Gregg

Job Title: Team Leader Joined: 2011

"I love my job, it's a lovely team and I love our residents."

Neil

Neil Carr

Job Title: Maintenance Man Joined: 2019

"I just love spending time and working alongside the dedicated team and home manager. Rushyfields really is a good place to be."

Frequently Asked Questions about Rushyfields Residential and Nursing Home

What types of Care is Rushyfields Residential and Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rushyfields Residential and Nursing Home have?

There are 41 Single Rooms.

What are the Facilities & Services at Rushyfields Residential and Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rushyfields Residential and Nursing Home to the centre of Durham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rushyfields Residential and Nursing Home to verify any information. View our terms and conditions. Rushyfields Residential and Nursing Home has an Enhanced Service - more info.