Submit a Review for Pennine Lodge Care Home
Pennine Way, Haraby, Carlisle, CA1 3QD
View full details of Pennine Lodge Care HomeLatest Reviews for Pennine Lodge Care Home
21 January 2026
My husband received excellent care at Pennine Lodge. I describe the experience as: "From arrival through to his death, the staff cocooned us with care, dignity and support." I would not have wanted to be anywhere else when we were faced with end-of-life.
05 November 2025
My mother is constantly in her room. She barely enjoys communal areas/activities. She has had falls over the last several months, resulting in hospital visits. On one of these visits, the attending doctor was so concerned about her levels of dehydration he suggested I inform social services. Which I
did. I have again contacted them again regarding her latest hospital admission (hydration again). This is unacceptable due to her being on assisted fluids and food. How on earth does she become dehydrated.
18 September 2025
From the first meeting with the manager at Pennine Lodge I felt a move to there was going to be a good move. Unfortunately, dad's health deteriorated after he was moved (nothing to do with the home or the move). From the start literally every member of staff looked after dad as well as us. Not
naming names but from the lady asking us regularly if we wanted anything to eat and drink. To his clothes coming back smelling clean & beautifully folded. To all staff members who came in to chat & see if both dad and us were ok. Two wonderful and I mean wonderful nurses looked after dad - nothing was too much trouble & we really couldn't have asked for more.
Whilst we sat in dad's room we could hear staff in the corridor and it was evident they all loved their job.
Thank you Pennine Lodge for making dad's last few days so comfortable.
We would definitely recommend Pennine Lodge to everyone.
30 August 2025
My grandmother moved in approx. 7 months ago. There was some expected teething problems when first arrived as the staff got to know her, since then nothing is too much trouble.
The staff work tirelessly to try and do their best for each and every person. Is it always perfect? No, but they always
listen to any concerns and try to sort them out. The regular staff treat my grandmother as if she is their family member and always try to do whatever they can to make her stay as pleasurable as possible.
26 August 2025
I would like to this opportunity to apologise for everything n hopefully it's positive from now until the future, I can explain my actions we're made from stress energy at work n meant no ill feeling towards anyone!
19 August 2025
Our experience of Pennine Lodge Care Home is very good. The staff are very caring and compassionate. My father has been in this home for over three years and the care he has received has been excellent.
27 February 2025
Over the 8 years of living in the home, I have found the overall experience to be good. Most staff are friendly and chatty, the care I have received has always been satisfactory and my dignity needs are always met.
20 February 2025
It's only ever been a friendly experience, very kind people. I'm happy with my mother living here. It's always a warm welcome. I feel part of the homes community and get on very well with everyone in the care home.
31 January 2025
After a few teething problems my grandma has settled in well. Most of the staff are great and interactive and you can tell they care. I do think the activities are great and keep my grandma involved. The food is always of a high standard and her room is always kept clean and tidy.
07 October 2024
My Mum went to live in Pennine Lodge, Harraby, Carlisle at the beginning of August after 2 months of being in hospital. My sister and I viewed Pennine Lodge prior to my Mum moving in and felt very comfortable and at ease that our Mum would be cared for there. My Mum received the best care and
nothing was too much trouble. Sadly Mum passed away this week, but their care and attention were amazing from start to finish.
04 October 2024
My wife receives excellent and considerate care at Pennine Lodge. All the staff are unfailingly polite and caring towards my wife. She now requires nursing care which has not led to any reduction in her level of care. When my wife came to Pennine Lodge in July 2024 we were both apprehensive but we
soon realised that she could not be anywhere better.
04 October 2024
I'm very happy with the care to my husband, his personal care and kindness. No complaints at all with all staff. Thank you.
04 October 2024
Lovely care home, we've been very happy with the care both our parents have received. Staff are great, very pleasant.
18 September 2024
My dad received end-of-life care at Pennine Lodge in August. He had spent 8 weeks in hospital and had to be moved when they couldn't do anything further for him. At the time, Mam and I were devastated he couldn't remain in hospital.
We looked at 4 care homes in the Carlisle area and, for us,
Pennine Lodge felt right not just because of the facilities but because the staff were welcoming, sympathetic and caring towards us.
Sadly, Dad was only with us for 6 more days when he moved into Pennine Lodge, but in those 6 days, he was much more peaceful than in the hospital. The staff were so caring and respectful towards Dad and us, they made his last days just that little bit more bearable. Thank you.
08 August 2024
Manager and staff at Pennine Lodge, thank you all for the care given to our mother during her short stay, your kindness and understanding have been much appreciated, many thanks.
20 May 2024
Great care home. The staff are lovely and keep me informed at all times as I don’t live locally. Dad is happy there and is well looked after. I would definitely recommend this care home to anyone looking to put a relative in a home.
18 April 2024
We looked at six different care homes in the area before choosing Pennine Lodge as our first choice for our mother who has dementia.
There is something about Pennine Lodge that makes it stand out the home has a warmth and homeliness that feels very special.
The staff are outstanding in the
sensitivity and kindness they have shown to our mother in their care for her as she settles in as well as for us, her family.
We are so happy that our mother was offered a space here.
20 March 2024
My mother has now been in Pennie Lodge for three and a half years now. Have always found the staff to be friendly and caring towards my mother. Staff are always approachable, and any issues we have had have usually been dealt with.
07 March 2024
I enjoy living here. I enjoy having a laugh with the staff as they have made me feel part of the homes community. I have a nice garden view room and it is kept nice and clean. I really appreciate all the people who look after me.
29 January 2024
The care my mother received whilst in Penine Lodge was above and beyond brilliant. The carers cared for her like she was family, and for that, we will be forever grateful. Whenever we visited, we were made to feel so welcome and at ease and never under pressure around visiting times.
Latest Reviews for Pennine Lodge Care Home
21 January 2026
My husband received excellent care at Pennine Lodge. I describe the experience as: "From arrival through to his death, the staff cocooned us with care, dignity and support." I would not have wanted to be anywhere else when we were faced with end-of-life.
05 November 2025
My mother is constantly in her room. She barely enjoys communal areas/activities. She has had falls over the last several months, resulting in hospital visits. On one of these visits, the attending doctor was so concerned about her levels of dehydration he suggested I inform social services. Which I
did. I have again contacted them again regarding her latest hospital admission (hydration again). This is unacceptable due to her being on assisted fluids and food. How on earth does she become dehydrated.
18 September 2025
From the first meeting with the manager at Pennine Lodge I felt a move to there was going to be a good move. Unfortunately, dad's health deteriorated after he was moved (nothing to do with the home or the move). From the start literally every member of staff looked after dad as well as us. Not
naming names but from the lady asking us regularly if we wanted anything to eat and drink. To his clothes coming back smelling clean & beautifully folded. To all staff members who came in to chat & see if both dad and us were ok. Two wonderful and I mean wonderful nurses looked after dad - nothing was too much trouble & we really couldn't have asked for more.
Whilst we sat in dad's room we could hear staff in the corridor and it was evident they all loved their job.
Thank you Pennine Lodge for making dad's last few days so comfortable.
We would definitely recommend Pennine Lodge to everyone.
30 August 2025
My grandmother moved in approx. 7 months ago. There was some expected teething problems when first arrived as the staff got to know her, since then nothing is too much trouble.
The staff work tirelessly to try and do their best for each and every person. Is it always perfect? No, but they always
listen to any concerns and try to sort them out. The regular staff treat my grandmother as if she is their family member and always try to do whatever they can to make her stay as pleasurable as possible.
26 August 2025
I would like to this opportunity to apologise for everything n hopefully it's positive from now until the future, I can explain my actions we're made from stress energy at work n meant no ill feeling towards anyone!
19 August 2025
Our experience of Pennine Lodge Care Home is very good. The staff are very caring and compassionate. My father has been in this home for over three years and the care he has received has been excellent.
27 February 2025
Over the 8 years of living in the home, I have found the overall experience to be good. Most staff are friendly and chatty, the care I have received has always been satisfactory and my dignity needs are always met.
20 February 2025
It's only ever been a friendly experience, very kind people. I'm happy with my mother living here. It's always a warm welcome. I feel part of the homes community and get on very well with everyone in the care home.
31 January 2025
After a few teething problems my grandma has settled in well. Most of the staff are great and interactive and you can tell they care. I do think the activities are great and keep my grandma involved. The food is always of a high standard and her room is always kept clean and tidy.
07 October 2024
My Mum went to live in Pennine Lodge, Harraby, Carlisle at the beginning of August after 2 months of being in hospital. My sister and I viewed Pennine Lodge prior to my Mum moving in and felt very comfortable and at ease that our Mum would be cared for there. My Mum received the best care and
nothing was too much trouble. Sadly Mum passed away this week, but their care and attention were amazing from start to finish.
04 October 2024
My wife receives excellent and considerate care at Pennine Lodge. All the staff are unfailingly polite and caring towards my wife. She now requires nursing care which has not led to any reduction in her level of care. When my wife came to Pennine Lodge in July 2024 we were both apprehensive but we
soon realised that she could not be anywhere better.
04 October 2024
I'm very happy with the care to my husband, his personal care and kindness. No complaints at all with all staff. Thank you.
04 October 2024
Lovely care home, we've been very happy with the care both our parents have received. Staff are great, very pleasant.
18 September 2024
My dad received end-of-life care at Pennine Lodge in August. He had spent 8 weeks in hospital and had to be moved when they couldn't do anything further for him. At the time, Mam and I were devastated he couldn't remain in hospital.
We looked at 4 care homes in the Carlisle area and, for us,
Pennine Lodge felt right not just because of the facilities but because the staff were welcoming, sympathetic and caring towards us.
Sadly, Dad was only with us for 6 more days when he moved into Pennine Lodge, but in those 6 days, he was much more peaceful than in the hospital. The staff were so caring and respectful towards Dad and us, they made his last days just that little bit more bearable. Thank you.
08 August 2024
Manager and staff at Pennine Lodge, thank you all for the care given to our mother during her short stay, your kindness and understanding have been much appreciated, many thanks.
20 May 2024
Great care home. The staff are lovely and keep me informed at all times as I don’t live locally. Dad is happy there and is well looked after. I would definitely recommend this care home to anyone looking to put a relative in a home.
18 April 2024
We looked at six different care homes in the area before choosing Pennine Lodge as our first choice for our mother who has dementia.
There is something about Pennine Lodge that makes it stand out the home has a warmth and homeliness that feels very special.
The staff are outstanding in the
sensitivity and kindness they have shown to our mother in their care for her as she settles in as well as for us, her family.
We are so happy that our mother was offered a space here.
20 March 2024
My mother has now been in Pennie Lodge for three and a half years now. Have always found the staff to be friendly and caring towards my mother. Staff are always approachable, and any issues we have had have usually been dealt with.
07 March 2024
I enjoy living here. I enjoy having a laugh with the staff as they have made me feel part of the homes community. I have a nice garden view room and it is kept nice and clean. I really appreciate all the people who look after me.
29 January 2024
The care my mother received whilst in Penine Lodge was above and beyond brilliant. The carers cared for her like she was family, and for that, we will be forever grateful. Whenever we visited, we were made to feel so welcome and at ease and never under pressure around visiting times.