Submit a Review for Manton Heights Care Centre & ABI Centre
Woodlands, Off Manton Lane, Bedford, MK41 7LW
View Full Details of Manton Heights Care Centre & ABI CentreLatest Reviews for Manton Heights Care Centre & ABI Centre
03 November 2025
Shakira has truly been a shining star within the Activities Team. Her dedication, energy and genuine care for the residents make such a positive difference every single day. She goes above and beyond to ensure that everyone feels included valued and engaged in every activity she does. What stands out most about Shakira is her incredible patience and kindness. She takes the time to listen, support and encourage each resident no matter their needs or mood. Her calm compassionate approach brings comfort and joy to everyone around her. Shakira's kindness also extends to residents families and visitors. She always welcomes everyone with a smile and makes you feel instantly at home. Her thoughtful and friendly nature leaves a lasting impression on everyone she meets. Thank you lovely
22 October 2025
Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was doing the activities, was amazing. So warm and welcoming and nothing was too much trouble! Overall was lovely to see him happy, smiley and being taken care of.
22 October 2025
We have found Manton Heights Care Centre to be very welcoming to our mother and all of the visiting family. The place is calm and the staff are kind and caring. The activities and resources are many and varied and also inclusive to non residents, which is lovely.
25 September 2025
The caring, kindness of the staff here has helped Mum settle much more quickly than we expected. They have got to know her very well and are very quick to sense if anything is making her anxious. Staff always act quickly to make sure she gets what she needs, whether that's helping to find lost property or calling an ambulance. Thank you.
04 September 2025
I have been visiting my friend at Manton Heights for the past 3 years and always found the staff very helpful and friendly! My friend is always clean and tidy with hair washed. Very nice atmosphere.
12 August 2025
I was at Manton Heights ABI unit for a number of months. Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered. My many initial "problems" were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.
11 August 2025
My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay. The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband! He made such good progress whilst in the home and I am glad to be in such a good position on his return home. Thank you to everyone on the team.
01 July 2025
The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming environment.
22 May 2025
My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program but the staff did all they could to encourage her rehabilitation for which we were very grateful.
19 May 2025
I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.
19 May 2025
Our sister has been a resident in the ABI unit since April 2025 and has flourished in her rehabilitation. The rehab team have helped her make great progress with psychology, speech & Language, Physio & OT. The care staff have been always very welcoming and give patients time care and attention when needed and we remain very grateful to know she is safe and being well cared for. Thank you.
09 May 2025
We recently attend the family easter event and can honestly say that the activity team really make such a great effort not only for the residents, but also for the families. Kitchen staff always put on such a good spread and everything is very tasty. The activities team really put everything into the events and include everyone. Please keep it up. so nice to see different generations being made to feel welcome.
08 May 2025
Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care
06 May 2025
Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day). We went to visit my nan of which she looked very well sat at the dining room table with my sister. The staff were very welcoming to me and my family, and looked happy with the job roles they played. The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up. On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
14 April 2025
My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.
21 March 2025
Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.
19 February 2025
Came to spend time with Dad today and had a wonderful day! The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
19 February 2025
The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.
14 February 2025
Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.
14 February 2025
My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise. If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!
Latest Reviews for Manton Heights Care Centre & ABI Centre
03 November 2025
Shakira has truly been a shining star within the Activities Team. Her dedication, energy and genuine care for the residents make such a positive difference every single day. She goes above and beyond to ensure that everyone feels included valued and engaged in every activity she does. What stands out most about Shakira is her incredible patience and kindness. She takes the time to listen, support and encourage each resident no matter their needs or mood. Her calm compassionate approach brings comfort and joy to everyone around her. Shakira's kindness also extends to residents families and visitors. She always welcomes everyone with a smile and makes you feel instantly at home. Her thoughtful and friendly nature leaves a lasting impression on everyone she meets. Thank you lovely
22 October 2025
Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was doing the activities, was amazing. So warm and welcoming and nothing was too much trouble! Overall was lovely to see him happy, smiley and being taken care of.
22 October 2025
We have found Manton Heights Care Centre to be very welcoming to our mother and all of the visiting family. The place is calm and the staff are kind and caring. The activities and resources are many and varied and also inclusive to non residents, which is lovely.
25 September 2025
The caring, kindness of the staff here has helped Mum settle much more quickly than we expected. They have got to know her very well and are very quick to sense if anything is making her anxious. Staff always act quickly to make sure she gets what she needs, whether that's helping to find lost property or calling an ambulance. Thank you.
04 September 2025
I have been visiting my friend at Manton Heights for the past 3 years and always found the staff very helpful and friendly! My friend is always clean and tidy with hair washed. Very nice atmosphere.
12 August 2025
I was at Manton Heights ABI unit for a number of months. Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered. My many initial "problems" were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.
11 August 2025
My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay. The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband! He made such good progress whilst in the home and I am glad to be in such a good position on his return home. Thank you to everyone on the team.
01 July 2025
The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming environment.
22 May 2025
My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program but the staff did all they could to encourage her rehabilitation for which we were very grateful.
19 May 2025
I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.
19 May 2025
Our sister has been a resident in the ABI unit since April 2025 and has flourished in her rehabilitation. The rehab team have helped her make great progress with psychology, speech & Language, Physio & OT. The care staff have been always very welcoming and give patients time care and attention when needed and we remain very grateful to know she is safe and being well cared for. Thank you.
09 May 2025
We recently attend the family easter event and can honestly say that the activity team really make such a great effort not only for the residents, but also for the families. Kitchen staff always put on such a good spread and everything is very tasty. The activities team really put everything into the events and include everyone. Please keep it up. so nice to see different generations being made to feel welcome.
08 May 2025
Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care
06 May 2025
Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day). We went to visit my nan of which she looked very well sat at the dining room table with my sister. The staff were very welcoming to me and my family, and looked happy with the job roles they played. The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up. On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
14 April 2025
My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.
21 March 2025
Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.
19 February 2025
Came to spend time with Dad today and had a wonderful day! The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
19 February 2025
The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.
14 February 2025
Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.
14 February 2025
My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise. If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!