What types of Care is Manton Heights Care Centre & ABI Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Manton Heights Care Centre & ABI Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manton Heights Care Centre & ABI Centre to the centre of Bedford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Manton Heights Care Centre & ABI Centre care home, Woodlands, Off Manton Lane, Bedford, Bedfordshire MK41 7LW

Review from I H (Respite Resident) published on 12 August 2025
Submitted via Website • Report

Overall Experience

I was at Manton Heights ABI unit for a number of months.
Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered.
My many initial "problems"

were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your wonderful review. We're so pleased to hear that you felt supported, listened to, and treated with care and understanding throughout your stay at Manton Heights ABI Unit. It's fantastic to know that the dedication of our care, therapy, catering, and management teams helped you achieve your goals and move on to independent living. Your feedback means a great deal to us all, and we wish you every success in this next chapter.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Loraine C (Wife of Resident) published on 11 August 2025
Submitted via Website • Report

Overall Experience

My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing

ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay.
The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband!
He made such good progress whilst in the home and I am glad to be in such a good position on his return home.
Thank you to everyone on the team.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your husband felt so well supported during his time at Manton Heights ABI Unit. Our team works hard to create a positive, encouraging environment, and it's incredibly rewarding to know that their care, compassion, and dedication made a difference during his recovery. We're also so pleased to hear he enjoyed the food and that our culinary team could cater to his preferences! Wishing you both all the very best as he continues his progress at home-and thank you again for taking the time to share your experience.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Friend of Resident) published on 8 July 2025
Submitted via Postal Card • Report

Overall Experience

My friend has been a resident of Manton Heights Care Centre for almost three years and I visit her once a week. She is always happy, clean clothes, hair washed. The food is excellent and always get offered a cup of tea and cake on visits.The staff are very friendly and helpful. I cannot fault them.

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words and thoughtful feedback. We're delighted to hear that your friend is happy and well cared for at Manton Heights Care Centre. It's lovely to know that you feel welcomed during your visits and that you enjoy the food and hospitality too. Our team works hard to create a warm and supportive environment for residents and their loved ones, and your comments truly mean a lot to us. We'll be sure to share your kind words with the staff - they'll be thrilled to hear them!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R P (Brother of Resident) published on 1 July 2025
Submitted via Postal Card • Report

Overall Experience

The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming

environment.

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Philippa M (Daughter of Resident) published on 22 May 2025
Submitted via Website • Report

Overall Experience

My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program

but the staff did all they could to encourage her rehabilitation for which we were very grateful.

Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to share your kind words about your mother's experience at the ABI Unit. I'm truly pleased to hear that you felt supported during such a challenging time.It means a great deal to the entire team to know that their care and encouragement made a difference. I will make sure your lovely feedback is shared with the team it will mean a great deal to them.Wishing you and your family all the very best.Best wishes

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G G (Daughter of Resident) published on 19 May 2025
Submitted via Postal Card • Report

Overall Experience

I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities with your mum. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire D (Sister of Resident) published on 19 May 2025
Submitted via Website • Report

Overall Experience

Our sister has been a resident in the ABI unit since April 2025 and has flourished in her rehabilitation.
The rehab team have helped her make great progress with psychology, speech & Language,
Physio & OT.
The care staff have been always very welcoming and give patients time care and attention when

needed and we remain very grateful to know she is safe and being well cared for.
Thank you.

Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre

thank you for sharing your experience with Manton Heights ABI unit.so glad that your sister is making such great progress and achieving her goals. I will share this review with our team

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 9 May 2025
Submitted via Postal Card • Report

Overall Experience

We recently attend the family easter event and can honestly say that the activity team really make such a great effort not only for the residents, but also for the families. Kitchen staff always put on such a good spread and everything is very tasty.
The activities team really put everything into the

events and include everyone.
Please keep it up. so nice to see different generations being made to feel welcome.

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're truly grateful for your feedback and delighted to hear that you enjoyed the Easter event. Our activities and kitchen teams put a lot of heart into making these occasions special, so it means a great deal to know it was appreciated.We're especially glad that you felt the event was welcoming for all generations-that sense of togetherness is exactly what we aim for. Your encouragement truly motivates us to keep creating meaningful moments for residents and their families.Thank you again for your support!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sophy G (Wife of Resident) published on 8 May 2025
Submitted via Website • Report

Overall Experience

Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words! We're truly grateful to hear that your husband felt comfortable and at home with our staff. It means a lot to us to know that you were happy with our care and service. Seeing his improvement is the greatest reward for our team. We wish him continued health and happiness, and we're always here if you need us!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lee P (Grandson of Resident) published on 6 May 2025
Submitted via Website • Report

Overall Experience

Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day).
We went to visit my nan of which she looked very well sat at the dining room table with my sister.
The staff were very welcoming to me and my family, and looked happy with the job roles

they played.
The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up.
On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your lovely message. We're delighted to hear that you and your family had such a positive and welcoming experience at Manton Heights Care Centre. It's wonderful to know your nan is looking well and enjoying her time here-especially since, as you said, she's not one to hold back! We're also so pleased your children had a special moment with the Easter eggs-our team truly enjoys making these little gestures that brighten everyone's day. Your kind words mean a lot to us, and we look forward to welcoming you all again soon.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A C (Sister of Resident) published on 14 April 2025
Submitted via Postal Card • Report

Overall Experience

My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now

settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your thoughtful review. We're so pleased to hear that your sister is settling in well and that the activities and one-to-one support have made a positive impact - it really means a lot to the team. We completely understand your concerns about previous changes in staff and management. We're happy to share that Manton Heights now has a strong and stable leadership team in place, committed to providing consistent, high-quality care. Thank you again for your kind words and trust in us during these early days.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L B (Friend of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience

Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking time to leave a review for our home. We're passionate about creating a vibrant and active lifestyle here at Manton Heights for our residents and their loved ones. We'll pass on your feedback on to the team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L G (Daughter-in-law of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience

Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely review! We're so glad you had a wonderful day with your dad and enjoyed the quiz. It's great to hear that the staff helped make it fun and inclusive for everyone. We'll be sure to pass on your kind words to the team-they'll be thrilled!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience

The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind feedback. We're so pleased to hear that your father is enjoying the company and entertainment, and that you've found the team to be friendly and responsive. Knowing you feel confident in the warmth and security of our home means a great deal to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Daughter of Resident) published on 14 February 2025
Submitted via Postal Card • Report

Overall Experience

Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely feedback. It's wonderful to hear that your mum is feeling more engaged and enjoying the company of others, as well as participating in activities. Seeing residents thrive and reconnect is incredibly rewarding for our team. We're so pleased she's settling in well and will be sure to share your kind words with everyone involved in her care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Daughter of Resident) published on 14 February 2025
Submitted via Website • Report

Overall Experience

My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and

have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!

Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you for your comments about the care your father received we will certainly pass on your kind words to the team and we appreciate your comments about the activities team. I am sorry we haven't introduced the managers to the families in a more effective way we will certainly take that on board and address it in the future. In relations to fees many of our residents are on different rates as they all need different levels of care and support and we conduct assessments to identify appropriate levels of fees, I hope that explains the situation but if you did want to discuss anything further then please call me at the home. Best Wishes, Vera Moreira

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D S (Husband of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience

All staff are very good and go out of their way to please us.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind words. We're so pleased to hear that you feel well supported and that our team is going the extra mile. Your feedback means a lot and will be shared with everyone here.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Partner of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience

I find the carers all so polite and kind to me. If I want to stop for dinner I can, the food is always very good. They are always so good to my partner. I would fully recommend them.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely review. We're so pleased to hear that you feel welcomed and supported, and that you've enjoyed the food and the care your partner receives. Your recommendation means a great deal to us, and we'll be sure to share your kind words with the whole team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E B (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card • Report

Overall Experience

Carers always greet us by name which is personal to us. They actively ask us to stay for a meal. They call to check if care plan is satisfactory. Regular activities for entertainment and stimulation. My mum feels cared for and thinks the staff are kind and caring to her.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for such thoughtful feedback. We're so pleased to hear that you feel welcomed and involved, and that your mum feels cared for and supported by our team. It's lovely to know the personal touches, communication, and regular activities are making a difference. Your kind words truly mean a lot to us all.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R L (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience

The home has wonderful staff at all levels. It's in a convenient location in the area. Overall, the care seems to be of very high quality. It's great they are putting photos of the many activities on social media.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money