Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.6 152 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

The price(s) shown are provided by the care home. Contact Manton Heights Care Centre & ABI Centre for full pricing details and T&Cs.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Smith (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (152)

9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.607) out of 10, based on 52 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 152 reviews.

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Review from Mukesh B (Resident) published on 19 June 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I still can't quite find the words to express my gratitude. Following my emergency spinal surgery, I was left unable to stand, walk, or move my lower limbs. But after three months of dedicated rehabilitation, I proudly walked out the doors. A massive thank you to the care and physiotherapy team for
your love, support, and tireless efforts on my journey. You helped me take steps I never thought were possible, and I will never forget what you've done for me. Thank you from the bottom of my heart. Lots of love, Cookie/Mukesh x
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for sharing your incredible journey with us. We are absolutely delighted to hear about the progress you have made and the determination you showed throughout your rehabilitation. Your kind words mean the world to our teams, who will be truly touched by your gratitude. It has been a privilege to be part of your recovery, and we wish you every happiness and success for the future. With very best wishes from everyone at Manton Heights ABI Unit.
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Review from Heather M (Friend of Resident) published on 8 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend, and she was taking part in a singalong group in the lounge upstairs. It was called 'The Sunshine Choir'. which I thought was such a lovely name. The lady who was leading it was so kind and caring with the residents, speaking to them all as individuals and really brightening their
day, and I felt bringing hope and brightness to their lives. She describes them all as a family, and there really was that feel to it. They were singing along to a keyboard, and it was played amazingly and professionally.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely review. We're so pleased to hear that you enjoyed your visit and experienced the warm, family atmosphere that means so much to us. It's wonderful to know that the Sunshine Choir brought such joy. Your kind words will be greatly appreciated by the team.
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Review from Rachel B (Granddaughter of Resident) published on 22 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We loved the Easter Party! Thank you to the entertainment team.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for taking the time to leave a review. We're happy to hear you enjoyed the Easter celebrations. The team will be delighted with your feedback.
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Review from Emma D (Daughter of Resident) published on 21 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Had a lovely afternoon again at Manton Heights, thanks to the activities team, Aran, Sian and Melissa, who consistently made a difference to the lives of the residents at Manton.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely feedback. We're so pleased to hear you enjoyed another wonderful afternoon at Manton Heights. Your kind words mean a great deal to the team.
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Review from H H (Wife of Resident) published on 13 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manton Heights ABI unit was amazing.
We spent over 6 months there and they were supportive to the family as well as their residents
It's a lovely location
The staff are kind and attentive and there are lots of facilities for the residents
We were there over the winter months so didn't get to
enjoy the outside space
Reply from Jordan-Lee Davidson, Service Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you for taking the time to share your experience. We're delighted to hear that you and your family felt supported throughout your stay with us. Providing compassionate care, rehabilitation support, and a welcoming environment is very important to our team, so it's wonderful to know this made a positive difference. We appreciate your kind comments about our staff, facilities. We hope you continue to do well and thank you for choosing us for your rehabilitation journey.
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Review from Annie B (Wife of Resident) published on 7 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband Chas was lucky enough to be admitted to the ABI unit following a stroke in September 2025. He spent over 6 months being looked after by a brilliant team of carers, catered for by excellent kitchen staff and supported back to a new life by an amazing team of therapists. Chas speaks very
highly of everyone at the unit and holds good memories of his time there.
Reply from Jordan-Lee Davidson, Service Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you for sharing your experience. We are delighted to hear that Chas received the support he needed during his time on our ABI Unit following his stroke. Your kind words about our care team, kitchen staff, and therapists mean a great deal to us. Supporting individuals on their rehabilitation journey is at the heart of what we do, and it's wonderful to know that Chas looks back on his time with us so positively. We wish Chas and your family all the very best for the future and thank you for placing your trust in us during such an important stage of his recovery
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Review from C S (Husband of Resident) published on 5 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Yvonne found her stay at Manton Heights ABI Unit to be a very helpful experience. All the staff were very pleasant, professional and friendly, the work they do here for the residents is vital for them to get them on the right road to making a good recovery.
Reply from Jordan-Lee Davidson, Service Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you for taking the time to share Yvonne's experience. We are delighted to hear that her stay on the ABI Unit was so beneficial and that she found our team pleasant, professional, and friendly. Your kind words are greatly appreciated and will be shared with our staff, who are dedicated to supporting each person's rehabilitation journey. It is wonderful to know that Yvonne felt supported on her road to recovery. We wish her continued progress and all the very best for the future.
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Review from Claire G (Daughter of Resident) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Melissa and team yet again excellent in the Easter Monday Activities. Food was good and team as usual put the effort for everyone. Thank you all.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your review. We're delighted that you enjoyed the Easter celebrations. The team will be pleased to hear your feedback.
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Review from B M (Son of Resident) published on 17 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are grateful for all the help and care shown to my mother, which has resulted in the transformation of her condition, giving her better mental health.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind and heartfelt review. We're so pleased to hear that your mother's wellbeing has improved and that the care and support have made a positive difference. Your words mean a great deal to the whole team.
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Review from D N (Daughter of Resident) published on 13 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am so impressed by how this home has taken so much time and care to really know Mum. Mum has been very challenging but the staff have always been positive about her and sought ways to best support her. If I have had call to ask for something to be addressed the team responded immediately. Mum is always
clean and well dressed.
The manager Rachel, always seeks to work ways to find the best way to support Mum .
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely feedback. Your kind words about Rachel and the team mean a great deal to us all.
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Review from H S (Friend of Resident) published on 4 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend for the first time and was made welcome as soon as I walked through the door. The staff were smiling and I could hear laughter. My friends room was clean and bright. Not like I imagined a care home to be like. He was having lunch and it looked appealing and hot. He said he was asked
to join in activity and games
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind feedback. We're so pleased you felt welcomed and noticed the warm, positive atmosphere. It's lovely to hear your friend is comfortable and being encouraged to get involved. Your kind words mean a great deal to the whole team.
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Review from R P (Brother of Resident) published on 20 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The activities team at Manton Heights Care Centre continues to provide all excellent service for the residents. There are visits/activities etc on an ongoing basis. I'm aware the job can be frustrating at times but all the individuals within the team give of their best and provide a framework for entertainment
and development.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for your lovely feedback. We're really pleased to hear how much you value the activities team and the range of visits and events they organise. They put so much heart into what they do, and it means a lot to know their efforts are noticed and appreciated.
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Review from Natalie P (Daughter of Resident) published on 15 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Melissa and Shakira did a FANTASTIC Jon of the Christmas carol event. Thanks team for always being so fabulous. Dad is very lucky to have you
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your review, we're so glad to hear you and father enjoyed the Christmas events. We'll pass your feedback onto the team.
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Review from Narwinder L (Resident) published on 12 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Loved my stay at this magnificent facility - I was a resident for 14 weeks. I feel very fortunate to receive care in this excellent facility. All the staff were very friendly and supportive. It was like being home from home. Catering was excellent. Highly recommend it.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for your wonderful review. We're delighted to hear that your stay felt like a home from home and that you felt well supported throughout. Your kind words about the team and catering mean a great deal, and we truly appreciate your recommendation.
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Review from Dawn S (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited mum the last three days and the care, love and respect she receives from all staff has been heartwarming, their professionalism and genuine care for her is so reassuring for both mum and all our family, thank you to the Carlton team for your ongoing support giving mum her dignity at such
a difficult time.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your heartfelt review. We're deeply touched by your kind words and are honoured to be supporting your mum and your family during such a difficult time. Knowing that the care, compassion, and dignity shown by the Carlton team has brought reassurance means a great deal to us all.
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Review from J C (Daughter of Resident) published on 29 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for 6 months the level of care she receives from all the staff is excellent they treat her with kindness and consideration and nothing is too much trouble. They make me feel welcome when i visit and always have time to discuss any concerns i have about her. The entertainment team work
so hard to engage the residents in everything they do their energy and enthusiasm is excellent. I saw a few homes in my search but this one felt perfect. As mum says they are all lovely here im very lucky to be here.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely and thoughtful review. We're delighted to hear how well your mum is cared for and that she feels happy and supported here. It's wonderful to know you feel welcome, listened to, and confident in the care she receives. Your kind words about the team, especially the entertainment team's energy and enthusiasm, are much appreciated.
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Review from K C (Daughter of Resident) published on 18 December 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since visiting Manton Heights more frequently the past few months due to personal circumstances, I have witnessed a positive transformation with new management and a height end variety of activities and excellent care. Meals seem to have improved and relations are good between staff and relatives. It's
been a pleasure getting to know other residents and their families in Maulden in particular!
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for sharing your experience. We're so pleased to hear you've noticed positive changes at Manton Heights and that the care, activities, and relationships between staff and families have stood out. Your feedback is greatly appreciated.
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Review from J G (Niece of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very warm and welcoming. My uncle was enjoying his afternoon doing activities that were put on and socialising was great. Melissa, who was doing the activities, was amazing. So warm and welcoming and nothing was too much trouble! Overall was lovely to see him happy, smiley and being taken care of.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your lovely feedback! We're delighted to hear your uncle had such a great afternoon and enjoyed the activities. Melissa and the team will be thrilled to know their efforts made such a positive difference. It's wonderful to see residents happy, smiling, and feeling cared for - that's exactly what we aim for every day.
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Review from Mags B (Daughter-in-law of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have found Manton Heights Care Centre to be very welcoming to our mother and all of the visiting family. The place is calm and the staff are kind and caring. The activities and resources are many and varied and also inclusive to non residents, which is lovely.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your kind words. We're delighted to hear that your mother and your family have felt so welcomed at Manton Heights Care Centre. It's wonderful to know that our calm environment, caring staff, and varied activities have made a positive difference. We truly value your feedback and are glad that our inclusive approach is appreciated.
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Review from A T (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The caring, kindness of the staff here has helped Mum settle much more quickly than we expected. They have got to know her very well and are very quick to sense if anything is making her anxious. Staff always act quickly to make sure she gets what she needs, whether that's helping to find lost property
or calling an ambulance. Thank you.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind and thoughtful review. We're so pleased to hear that your mum has settled in quickly and that the team's care and attentiveness have made such a difference. Your words mean a great deal and will be warmly shared with everyone here.
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Current Review Score: 9.6 (9.607)

Overview of Review Score

The Review Score of 9.6 (9.607) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.607 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (409 Excellents x 5) + (148 Goods x 4) + (38 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 598 Ratings = 4.607
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Rachel

Rachel Smith

Job Title: General Manager Joined: 2026

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.


Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.


I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.


I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.


Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah

Hannah Fowler

Job Title: Deputy Manager Joined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.


A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.


Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.


As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Frequently Asked Questions about Manton Heights Care Centre & ABI Centre

What types of Care is Manton Heights Care Centre & ABI Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manton Heights Care Centre & ABI Centre have?

There are 79 Single Rooms.

What are the Facilities & Services at Manton Heights Care Centre & ABI Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manton Heights Care Centre & ABI Centre to the centre of Bedford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.