Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 132 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (132)

9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.698) out of 10, based on 51 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 132 reviews.

Overall Experience
  • 96
  • 27
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Date Published
  • 132
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Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 51
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Total of 132, showing 1-20
Review from Linda G (Friend of Resident) published on 4 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been visiting my friend at Manton Heights for the past 3 years and always found the staff very helpful and friendly! My friend is always clean and tidy with hair washed. Very nice atmosphere.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind review. We're so pleased to hear that you always find the team friendly and helpful, and that your friend is well cared for. It's wonderful to know you feel the atmosphere at Manton Heights is welcoming-your feedback means a great deal to us all.

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Review from I H (Respite Resident) published on 12 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was at Manton Heights ABI unit for a number of months.
Care provided at the ABI unit by all members of caring, therapy, catering and management staff was excellent and friendly at all times. I felt I was listened to and my individual requirements were always considered.
My many initial "problems"
were dealt in a caring and understanding manner and assisted me to achieve my various goals culminating in being able to be discharged to independent living.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your wonderful review. We're so pleased to hear that you felt supported, listened to, and treated with care and understanding throughout your stay at Manton Heights ABI Unit. It's fantastic to know that the dedication of our care, therapy, catering, and management teams helped you achieve your goals and move on to independent living. Your feedback means a great deal to us all, and we wish you every success in this next chapter.

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Review from Loraine C (Wife of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband came into Manton Heights ABI Unit in March 2025 after suffering a stroke in January. From the moment he came in, the staff could not have been any better, they were always kind to both my husband and I, and despite what must be a challenging job they were always upbeat and encouraging, nothing
ever seemed to be too much for them. The physios, OT and therapists are all very helpful and kept us up to date with progress throughout his stay.
The food provided was plentiful and varied and it was great to see so many home cooked dishes, cakes, trifles etc of a high quality and they catered for my somewhat fussy husband!
He made such good progress whilst in the home and I am glad to be in such a good position on his return home.
Thank you to everyone on the team.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind and thoughtful review. We're truly delighted to hear that you and your husband felt so well supported during his time at Manton Heights ABI Unit. Our team works hard to create a positive, encouraging environment, and it's incredibly rewarding to know that their care, compassion, and dedication made a difference during his recovery. We're also so pleased to hear he enjoyed the food and that our culinary team could cater to his preferences! Wishing you both all the very best as he continues his progress at home-and thank you again for taking the time to share your experience.

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Review from R P (Brother of Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The activities team at Manor Heights Care Centre provide an excellent service for the residents. The daily activities available and with a range of social interaction between residents, relative, staff and routine providers. This can only be to the benefit of the residents ensure a positive and welcoming
environment.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.

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Review from Philippa M (Daughter of Resident) published on 22 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was fortunate to have been offered a place at the ABI Unit following a stroke in March 2025. The care and encouragement she received during her stay was excellent, as a family we couldn't have asked for more. Mum's age was against her and she was unable to participate fully in the program
but the staff did all they could to encourage her rehabilitation for which we were very grateful.
Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to share your kind words about your mother's experience at the ABI Unit. I'm truly pleased to hear that you felt supported during such a challenging time.It means a great deal to the entire team to know that their care and encouragement made a difference. I will make sure your lovely feedback is shared with the team it will mean a great deal to them.Wishing you and your family all the very best.Best wishes

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Review from G G (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff and carers to be most friendly and I have joined in with some of the daily activities with my mum of which I found enjoyable and very nice the way the carers encourage and support the residents to take part in the given activity for that day.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're delighted to hear that you've found our staff and carers to be friendly and that you've enjoyed taking part in the daily activities with your mum. It's very important to us that residents and their families feel supported and welcome, and we're so glad that the encouragement and care shown by our team have made a positive impact. Your feedback means a lot and will be shared with the team-it's always encouraging to know our efforts are appreciated.

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Review from Claire D (Sister of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister has been a resident in the ABI unit since April 2025 and has flourished in her rehabilitation.
The rehab team have helped her make great progress with psychology, speech & Language,
Physio & OT.
The care staff have been always very welcoming and give patients time care and attention when
needed and we remain very grateful to know she is safe and being well cared for.
Thank you.
Reply from Jordan Lee Davidson, ABI Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre

thank you for sharing your experience with Manton Heights ABI unit.so glad that your sister is making such great progress and achieving her goals. I will share this review with our team

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Review from C G (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We recently attend the family easter event and can honestly say that the activity team really make such a great effort not only for the residents, but also for the families. Kitchen staff always put on such a good spread and everything is very tasty.
The activities team really put everything into the
events and include everyone.
Please keep it up. so nice to see different generations being made to feel welcome.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words. We're truly grateful for your feedback and delighted to hear that you enjoyed the Easter event. Our activities and kitchen teams put a lot of heart into making these occasions special, so it means a great deal to know it was appreciated.We're especially glad that you felt the event was welcoming for all generations-that sense of togetherness is exactly what we aim for. Your encouragement truly motivates us to keep creating meaningful moments for residents and their families.Thank you again for your support!

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Review from Sophy G (Wife of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words! We're truly grateful to hear that your husband felt comfortable and at home with our staff. It means a lot to us to know that you were happy with our care and service. Seeing his improvement is the greatest reward for our team. We wish him continued health and happiness, and we're always here if you need us!

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Review from Lee P (Grandson of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day).
We went to visit my nan of which she looked very well sat at the dining room table with my sister.
The staff were very welcoming to me and my family, and looked happy with the job roles
they played.
The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up.
On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for your lovely message. We're delighted to hear that you and your family had such a positive and welcoming experience at Manton Heights Care Centre. It's wonderful to know your nan is looking well and enjoying her time here-especially since, as you said, she's not one to hold back! We're also so pleased your children had a special moment with the Easter eggs-our team truly enjoys making these little gestures that brighten everyone's day. Your kind words mean a lot to us, and we look forward to welcoming you all again soon.

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Review from A C (Sister of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now
settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your thoughtful review. We're so pleased to hear that your sister is settling in well and that the activities and one-to-one support have made a positive impact - it really means a lot to the team. We completely understand your concerns about previous changes in staff and management. We're happy to share that Manton Heights now has a strong and stable leadership team in place, committed to providing consistent, high-quality care. Thank you again for your kind words and trust in us during these early days.

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Review from L B (Friend of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking time to leave a review for our home. We're passionate about creating a vibrant and active lifestyle here at Manton Heights for our residents and their loved ones. We'll pass on your feedback on to the team.

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Review from L G (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely review! We're so glad you had a wonderful day with your dad and enjoyed the quiz. It's great to hear that the staff helped make it fun and inclusive for everyone. We'll be sure to pass on your kind words to the team-they'll be thrilled!

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Review from S D (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind feedback. We're so pleased to hear that your father is enjoying the company and entertainment, and that you've found the team to be friendly and responsive. Knowing you feel confident in the warmth and security of our home means a great deal to us all.

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Review from M W (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely feedback. It's wonderful to hear that your mum is feeling more engaged and enjoying the company of others, as well as participating in activities. Seeing residents thrive and reconnect is incredibly rewarding for our team. We're so pleased she's settling in well and will be sure to share your kind words with everyone involved in her care.

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Review from J M (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and
have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI Centre

Thank you for your comments about the care your father received we will certainly pass on your kind words to the team and we appreciate your comments about the activities team. I am sorry we haven't introduced the managers to the families in a more effective way we will certainly take that on board and address it in the future. In relations to fees many of our residents are on different rates as they all need different levels of care and support and we conduct assessments to identify appropriate levels of fees, I hope that explains the situation but if you did want to discuss anything further then please call me at the home. Best Wishes, Vera Moreira

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Review from D S (Husband of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very good and go out of their way to please us.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind words. We're so pleased to hear that you feel well supported and that our team is going the extra mile. Your feedback means a lot and will be shared with everyone here.

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Review from J C (Partner of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the carers all so polite and kind to me. If I want to stop for dinner I can, the food is always very good. They are always so good to my partner. I would fully recommend them.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for your lovely review. We're so pleased to hear that you feel welcomed and supported, and that you've enjoyed the food and the care your partner receives. Your recommendation means a great deal to us, and we'll be sure to share your kind words with the whole team.

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Review from E B (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers always greet us by name which is personal to us. They actively ask us to stay for a meal. They call to check if care plan is satisfactory. Regular activities for entertainment and stimulation. My mum feels cared for and thinks the staff are kind and caring to her.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for such thoughtful feedback. We're so pleased to hear that you feel welcomed and involved, and that your mum feels cared for and supported by our team. It's lovely to know the personal touches, communication, and regular activities are making a difference. Your kind words truly mean a lot to us all.

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Review from R L (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has wonderful staff at all levels. It's in a convenient location in the area. Overall, the care seems to be of very high quality. It's great they are putting photos of the many activities on social media.
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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (439 Excellents x 5) + (117 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 583 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Frequently Asked Questions about Manton Heights Care Centre & ABI Centre

What types of Care is Manton Heights Care Centre & ABI Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Manton Heights Care Centre & ABI Centre have?

There are 79 Single Rooms.

What are the Facilities & Services at Manton Heights Care Centre & ABI Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manton Heights Care Centre & ABI Centre to the centre of Bedford?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.