Manton Heights Care Centre & ABI Centre

His room is comfortable and well appointed and all the staff are caring, thoughtful and considerate.

The staff are attentive. The rooms and building are clean I am very happy with the service.

He took up residence on 15th April 2019.

Our mother (who has dementia) has lived at Manton Heights Care Centre for over 3 years and during the earlier part of that time, the quality of the care was variable. More recently, under a new management team, we have seen improvements in both the overall level and the consistency of care. We feel our mother is known to the staff as a person. They have a good understanding of her needs and make adjustments as her condition progresses. They have given a lot of time to our family - supporting 2-way communication of thoughts and ideas about mum's care. It is a very open environment in terms of relatives visiting. The lounge & dining areas have been redecorated recently and are light, bright and comfortable with new furniture. A good range of activities are provided for residents. As relatives, it does take some time to appreciate the very demanding nature of the task of providing care for elderly people with dementia. Though more expensive than we would like, we deem the Manton Heights Care Centre to be doing a good job. Thank you

My grandfather has been in the loving care of Manton Heights Care Home since July 2015. The care and compassion from all of the staff within the home, at all levels, has been second to none.

Grandad was cared for by the staff at the home over the last few days of his life. We were able to stay with him all day and night at his bedside, and both the day and night staff were amazing, they treated my grandad with respect and dignity throughout and were always checking to see if we were ok and if they could get us anything. I could really see how much they all cared for my grandad, as so many of them expressed how much they were going to miss him and the memories they have shared.

Lastly, thank you to each and every member of staff at Manton Heights for your care, compassion and support throughout such a sad and difficult time for our family. We are indebted to Manton Heights for the excellent care we have received and would recommend them to anyone needing care beyond the family.

Having arrived in September and after not being cared for properly at another care home, my Mother has settled in very well at Manton Heights. The standard and comparisons between the two homes are very noticeable. The proactive manager and his team are very friendly, caring, helpful and approachable. The level of care and kindness they show to all residents, not just my mother, is exceptional. Communication is excellent and regular relative meetings are held. My mother's room is bright, clean and airy. The dining area is very well laid out in restaurant style when in use and there is a lovely separate lounge, which has recently been refurbished. There are activities for those who wish to join in and an on-site hairdressing facility.

Caring good staff with plenty going on. Friendly office staff and management are helpful. Kept up to date with all things. Home is clean and good food. Always welcome to visit with no restrictions on visits. Big room so if you want to, you can remain private.

My mother was very happy and settled most of the time during the 5 years she lived at Manton Heights. Her end of life care was excellent. The care staff were sensitive and kind to her and they treated her with dignity and respect. They were also very supportive to me and my family as we kept vigil by her bedside. Thank you.

My mother sadly passed away at Manton Heights this week.

She has been a resident in the Maulden Dementia Unit for the last 8/9 months. The care she has received has been exemplary. On arrival from another local care home, her condition and demeanour actually improved. She calmed down and was back to being my joyous Mum again.

Her passing was thankfully speedy, dignified and peaceful and this was in no small measure due to the carers and assistants. 48 hours before her death, she had been on one of the units trips out to Milton Keynes to see the Christmas shops, which she enjoyed immensely.

Leaving her room for the last time was difficult, but the sympathy, empathy and sheer consideration for myself and my wife made the whole process a great deal easier. I shall always be grateful to the staff from top to bottom all of whom showed the best in human kindness at a difficult time.

I have experience of other care homes for other relatives and can thoroughly recommend Manton Heights.

Would thoroughly recommend to anyone looking for a residential home for a relative with dementia.

Manton Heights is a nearly new purpose-built, (rather than an adapted dwelling) care home, that offers a personal touch with excellent modern facilities. The whole site is clean, light and airy with very contentious staff who really care about the residents. It is not the cheapest care home in the area, but the facilities and staff make it a good investment for the wellbeing of your relative, with a dedicated Dementia wing where the staff are lovely.

Overall the standard of care has been good. When dealing with resident's physical needs most staff appear to be competent and kind. A wide range of food has been available for breakfast. Staff have been willing to provide something different if residents ask for something that is not on the menu. The dining room has been decorated and new dining chairs provided. On the whole, laundry has been satisfactory provided all items are named with the room number. Residents and relative meetings have provided information and allow relatives to express their concerns.

We were grateful for the staff's professionalism.

During the time my wife was in care, she was cared for well. At certain times, the care varied as the attention of the carers varied according to the different teams that were on duty.

The management structure has changed which is improving the standard of care but is a slow project due to the difficulty of recruitment ie standard of applicants. Part of that problem is the appalling wages.

In the final days of my wife's life, the care and attention and support for me was excellent.

As a family, we would not hesitate in recommending Manton Heights.

Good service provided to my mum. Room clean. She is very clean and dressed well.

I find this care home to be an honest, clean and very well organised. The staff are extremely friendly and competent. My mother, who is residing here has improved in health and mental state. I find Manton Heights to be of the highest standard.

Mum was only at Manton Heights for 10 days for respite but during this time she was treated with the best of care. I would fully recommend this care home to everyone that needed to be cared for. We the family were kept updated with everything that was going on. The staff were excellent. Mum was always put first whatever she liked to eat they tried to accommodate. Nothing was too much trouble.

I would like to highly recommend both the facilities and staff at Manton Heights. My Mother spent her last year there and did so in comfort and with all of the attention possible from a really lovely team. Everyone there; nurses, carers, cooks, cleaners and admin staff all seemed to take a personal interest in Mum and treated her with care, dignity and respect. My sister and I were frequent visitors as were other family members and we were always happy with the way in which Mum was being looked after. She slipped away quietly when her time came and it was a great comfort to know that her last days were comfortable and peaceful. Thank you all.

Our mother, who has severe dementia, has been a resident at Manton Heights for almost 4 years. We have found the care to be variable, sometimes poor, sometimes good. The unit is often short staffed, especially at weekends.