Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.6 146 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (146)

9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.590) out of 10, based on 49 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 146 reviews.

Overall Experience
  • 106
  • 31
  • 8
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Date Published
  • 146
  • 13
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  • 49
  • 97
Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 58
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  • 3
  • 3
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  • 2
  • 1
  • 1
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Total of 146, showing 141-146
Review from Mary B (Daughter of Resident) published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the accommodation to be first class and of a high standard similar to that in a 4/5 star hotel. Although my 99 year old mother was not able to make use of the facilities, I was impressed by all that was available.
The level of care given to my mother was excellent and I have great admiration
for the dedication and professionalism of the staff.
My mother was in the care home for 9 months until her death in June 2016
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Review from George A (Son of Resident) published on 21 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted with severe dementia and received very good care and attention. One particular incident which comes to mind was that following a stay in Hospital, which was very poorly managed by the discharge unit, the care home staff stayed long after their normal working hours to settle her
back in safely.
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Review from Chris A (Daughter-in-law of Resident) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
With dementia nothing prepares you for the highs and lows of this devastating illness, whatever you do, you hope that for that moment the sufferer has happiness, as a minute later it is forgotten. Therefore to have witnessed the care and devotion given by Manton Heights and know they could be relied
upon in their efforts to keep her safe and comfortable, was reassuring. The staff should know they did make a huge difference
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Review from W E (Daughter of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident in the above home for three years and in that time she was extremely happy there and myself personally was very satisfied with the care she received during that time. The management were always available if you had any issues and the staff, down to the kitchen, laundry and cleaning
staff were superb. There were regular relative meetings with management. The activities team has grown over the years and so some splendid work with the residents who wish to participate. The home is spotlessly clean and well furnished and the kitchen staff go out of their way to accommodate the special dietary needs of some of the residents. Yes, some carers were average and have time off at the drop of a hat but that is the nature of the profession I guess. I wouldn't hesitate to recommend this home to others. Thank you.
Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI CentreThank you so much for your review we really appreciate when people take the time and effort to value the service our team offers
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Review from TM (Son of Resident) published on 31 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exemplary care in peaceful, clean surroundings. The staff show dedication and treat the residents very much as valued individuals.
The food menu is varied, tasty and nutritious, and enjoyed by the residents; specific dietary requirements are catered.
The administrative support is efficient and communicative;
the staff do exactly what they undertake to do - all with a smile.
Visiting times are unrestricted; it's possible to go in any time over 24 hours which is comforting for the relatives.


Superb, sensitive, all round care where the needs of the individual are met and surpassed.

Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI CentreDear Sir, thank you for your review I will ensure the staff and management of Manton Heights are aware of your excellent feedback. Again thank you.
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Review from Rob N (Grandson of Resident) published on 18 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been at the home for three years. Having previously lived on her own in a high rise flat. Now at the grand old age of 97 and counting, enjoys her time. She loves the social side and the help she now gets from the very forthcoming staff. She is partially sighted and also hard of hearing
and no longer struggles like she did when she was on her own. We do enjoy seeing her when we visit looking very comfortable in her very comfortable room and realised her time in the flat was one of which should have been a sooner rather than later situation in leaving it. It is always nice to receive a warm welcome from everyone when we visit.
Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI CentreThank you for your positive review.
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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.590 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (373 Excellents x 5) + (151 Goods x 4) + (34 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 561 Ratings = 4.59
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Rachel

Rachel Smith

Job Title: General Manager Joined: 2026

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.


Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.


I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.


I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.


Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah

Hannah Fowler

Job Title: Deputy Manager Joined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.


A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.


Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.


As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

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