Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
Review Us
9.6 144 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
Show Manton Heights Care Centre & ABI Centre on the Map

Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (144)

9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.647) out of 10, based on 51 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 144 reviews.

Overall Experience
  • 106
  • 29
  • 8
  • 0
  • 1
Date Published
  • 144
  • 15
  • 28
  • 51
  • 93
Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 57
  • 19
  • 7
  • 7
  • 6
  • 5
  • 5
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 144, showing 61-80
Review from C B (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rehab following a stroke. Parent was up and walking with a frame and well and stable enough to be discharged home. Excellent therapy and care whilst in the ABI. An excellent facility. Cannot praise highly enough.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for taking the time to leave a review about our service. We appreciate all feedback and will ensure that your review is passed on to the team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David N (Son of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manton Heights Care Centre & ABI Centre is a lovely care home. My mother has been extremely well looked after by attentive and caring staff. Today was her birthday and she was made to feel a very special 89 year old by the carers, many of whom made a special effort to come and wish her happy birthday.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreWe're so glad to hear that your mother is happy at Manton Heights. Thank you for taking the time to leave a review for us.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A R (Daughter of Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from my initial phone query about Manton Heights, to the day Dad left the care home - we experienced nothing but pure professionalism, empathy and understanding from all of the staff.


The managers explained everything very clearly, they listened and didn't make me feel silly for all the questions

I was asking. Dad is quiet and isn't very sociable but the staff made sure they kept him comfortable. My Mum felt really confident he was in safe hands, the staff let her speak to him every day on the phone, and they told her how he was doing.


The rooms are clean, well well-ventilated, with a lot of quiet spaces, brightly lit and welcoming for residents. The staff have much positive energy and really care. This is what attracted me and Mum to the home. We'd gladly have Dad stay again.

Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI CentreThank-you very much for such a positive review! Great to read that from initial enquiry to move-the experience is caring and attentive.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from N L (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at Manton Heights for putting in so much effort and time into entertaining the residents. She really is very passionate about her job and goes the extra mile.
I have found it very stressful having to put my mother into a care home but the whole team at Manton Heights
are absolutely amazing!
Thank you for all your support at what is a very difficult time.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreThank you very much for your feedback regarding the move-in process at Manton Heights. I will ensure the care team are aware of this at Manton Heights Care Centre.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen F (Wife of Resident) published on 15 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
When you walk into Manton Heights you see people smiling. Everyone is friendly and keen to help. The atmosphere is calm and relaxed. The rooms are light and airy and there is a lovely outside garden area to sit in. It is comfortable and clean and informal. There is a relaxed, cheerful and respectful
relationship between staff and residents. It is easy to see that the staff really care about the residents.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreThank you very much for your feedback regarding your experience at Manton Heights Care Centre. I will ensure the feedback is circulated to the team in the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from William W (Son of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in at the beginning of July. I have only managed to visit once, but I am very impressed with Manton Heights care home. Mum is well looked after, and anything she wants or needs, she only has to ask. Fortunately, my sisters and niece live more locally and have visited often. They are
also very impressed, and it's a great weight off our minds that Mum is getting such a high level of care. The building is modern and well maintained, the staff are friendly, helpful and efficient.
Mum has her own room with an ensuite, with a nice view out of the window. The meals are very good with a variety of choices at every sitting.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreThank you for your kind review of Manton Heights Care Centre - I have passed on your feedback to the care team and General Manager.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D H (Son of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Would be good if you would answer the door to allow visitors in. Came at 11am and rang the doorbell for approx 10 minutes.
Wonder why you feel that is something that is acceptable. Still, it’s not as though, this is a highly paid-for service.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreOn this particular day there were family and friends events going on throughout the home, including entertainment which we believe may have held up the door being answered on this occasion.
We would very much appreciate the opportunity to discuss your review further in person to enable our service to continue to grow.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ainsley P (Son of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and building are the best - thank you for looking after Mum for us.
The staff arranged a birthday party for Mum; it was lovely, and we all enjoyed ourselves.
The parking is very handy too.
After the care provided, Mum can now return home.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreThank you so much for the wonderful feedback regarding your mother's birthday celebrations. I will ensure this feedback is passed on to the team at Manton Heights Care Centre.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L M (Granddaughter of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to one lady for being so involved with my grandmother's birthday and for being such a positive and uplifting spirit. All of the staff got involved and ensured everyone had an enjoyable time.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreThank you very much for your feedback - I am so glad your grandmother had an enjoyable time. I will ensure the feedback is passed onto the Manton Heights Care Centre Team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lauren M (Granddaughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice place, my kids absolutely love coming to visit their great nan as it's so welcoming here. The activity lady is wonderful, always happy/bubbly and always finding something for people to do and keeping the residents and visitors busy!
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI CentreI would like to thank you for your review regarding your experience at Manton Heights Care Centre. We take all feedback seriously and I will ensure this is passed on to the care home team.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline B (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Manton Heights Care home with a diagnosis of Alzheimer's disease, she found it difficult to get used to a new place. But with the help of friendly staff making her feel comfortable after a while she felt secure and at home. I felt good knowing that my mum was safe, secure and busy participating
in the activities that she enjoyed doing.
On behalf of my mum, I want to say thank you for all the care and support you gave to my mum and my family.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you so much for taking the time to leave your review and your wonderful comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Adam M (Son of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
If someone you know has just been admitted to Manton Heights Care Centre & ABI Centre for rehabilitation please rest assured they are in very safe hands.
My mum was transferred here 3 months ago after suffering a life threatening stroke leaving her with extremely limited movement and speech.
Since
then the rehab team have put her through a regular routine of cognitive therapy, speech therapy, occupational therapy and physiotherapy which has seen her go from strength to strength.
Reply from Abigail Draper, Marketing Manager at Manton Heights Care Centre & ABI CentreThank you so much for taking the time to leave a review on carehome.co.uk. It is always lovely to receive such positive feedback and something we will be sharing with the team. It's good to hear the views of family and loved ones so that we can continue to strive to offer the best service we can. We are really pleased that your mum has improved so well and wish you all the best for the future.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T S (Respite Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found my stay in Manton Heights to be most critical in getting me back on my feet and well on the way to becoming fully independent. After traumatic surgery by specialists at NHS Abden Brookes. I found all aspects of Manton Heights with regard to post-operative care and treatment to be very professional
and highly satisfactory.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThe team at Manton Heights ABI Centre very much appreciate the time taken to leave a review and also your positive comments.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine D (Niece of Resident) published on 27 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Can't thank the staff enough for the care they give to my aunt. She was really poorly when she moved in but in just a few weeks they have her medication all sorted and it's given on time. My aunt, who is almost fully blind and was struggling to get around, can now walk well with a frame, each time I
have visited (unannounced) my aunt is in her own clothes, very clean and just looking so well. The staff speak to the people in their care with such dignity and respect, it is a comfort to all the family knowing that my aunt is well cared for and in a safe place. Thank you to all the staff.
Reply from Abigail Draper, cu at Manton Heights Care Centre & ABI CentreOur values at RCH are Respect, Care and Honesty and it's lovely to hear feedback from loved ones which illustrates that. Thank you for taking the time to leave such a lovely review about the service and team at Manton Heights.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane C (Daughter of Resident) published on 8 November 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My father moved in earlier this year and we are now on the third manager, I really hope this one stays!
Most of the staff are friendly, but there are times when I feel I can not ask questions because they are always busy.
The food always looks nice and the staff have been kind enough to offer me some.
The entrance is warm and welcoming and the rooms and communal rooms are very clean. My only complaint is there are not enough activities and my dad spends most of his days in his room.
Reply from Angela Reynolds, Lifestyle Manager at Manton Heights Care Centre & ABI CentreHello Jane, I am saddened that you have not witnessed your dad enjoying our activities at Manton Heights. I am the new regional group lifestyle manager and will ensure that the Manton lifestyle team, through speaking to your dad, put together a programme of things he likes to do, his hobbies/pastimes etc he enjoys and also would be happy to be engaged with as a group activity.
We want Dad to have a fulfilling day and we will do everything possible to make that happen.
You may contact me through the RCH website care@rchcarehomes.co.uk should you wish to talk to me in more detail.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Colin E (Brother-in-law of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law moved to Manton Heights just after her Birthday and missed her Birthday treat, usually a Chinese meal.
We had a lovely evening in the cinema room with a Chinese takeaway for my sister-in-law. Many thanks to one member of staff, in particular, for arranging the drinks and a cake for
the Birthday girl.
The carers are very patient with the residents and it was good to chat with the dementia ambassador.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Victoria D (Niece of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My auntie has recently moved into Manton Heights Care Centre due to her dementia becoming difficult to manage at home. One member of staff, in particular from the home, has been so helpful in explaining everything to the family and making the transition easier for us.
The staff are so friendly and
when my auntie is challenging, nothing is too much trouble for them. I would highly recommend this care home. Thank you to all the staff
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patrick B (Respite Resident) published on 16 June 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was very happy at Manton Heights.
I had a very good experience.
Reply from Rose Bradshaw, Unit Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you for your feedback, Patrick. It was a pleasure working alongside you, we hope you are getting on well at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Husband of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Brilliant care. Must be one of the best.
Well managed with an excellent manager and excellent team. All work together and know what other people in the teams are doing.
Well managed speech/occupational therapy rehab.
Really is an excellent centre, so happy my wife went there - very lucky.
Reply from Rose Bradshaw, Unit Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreThank you for your feedback J M, It was a pleasure to work alongside you and your wife. We hope she is getting on well at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J M (Wife of Resident) published on 9 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Most of the staff were very helpful and supportive putting my husband's needs first. The rehab was excellent.
Reply from Rose Bradshaw, Unit Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI CentreIt was a pleasure working alongside you and your husband. Thank you for your feedback. We hope your husband is doing well at home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (417 Excellents x 5) + (136 Goods x 4) + (30 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 586 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (4)

Meet the Team (3)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Hannah

Hannah Fowler

Job Title: Deputy Manager Joined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.


A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.


Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.


As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.