Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 132 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (132)

Total of 132, showing 21-40
9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.701) out of 10, based on 52 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 132 reviews.

Overall Experience

  • 96
  • 27
  • 8
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  • 1

Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My Dad came to the ABI unit at Manton Heights Care Centre, Bedford from Luton hospital after suffering a stroke. The care that he received was outstanding by all the staff. The staff were very welcoming when we visited and kept us up-to-date with Dad's progress. We also noticed that the unit had a high
standard of cleanliness throughout. All the food was fresh on the day with a good selection.
Also, we felt with our many visits we had made new friends with the staff.
A big heartfelt thank you to all.

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank Manton Heights ABI Unit enough for the fantastic care and support provided to my mum and our family during her time there. Mum's stroke left her particularly vulnerable and from the moment she arrived, we were welcomed with warmth, kindness and compassion, we immediately knew she was going
to be in safe hands.
Mum was at the unit for a number of months with every member of the team always going above and beyond to make sure Mum felt comfortable, supported and well cared for in her recovery. I am forever grateful and would like to thank all the hard-working care, therapy, management, catering and supporting staff for looking after her so well and always going the extra mile.
You truly are a wonderful, lovely and amazing bunch, and the best rehabilitation unit we could have hoped for with excellent facilities, I couldn't have asked for more. It felt like family and we will miss you. Thank you again for all you have done and for your kindness and dedication throughout.

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Overall Experience  Overall Experience 5.0 out of 5

Just leaving, had a great time taking part in the New Year's Eve party, great music, everyone joining in. The staff smiley and happy. Thank you for all you do.

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Overall Experience  Overall Experience 5.0 out of 5

I visited my friend again last week and he seems very settled and happy, we talked a lot and also went in the lounge where the staff had a small Christmas concert going on, it was lovely to see residents smiling and singing along to the carols, the lady told me my friend had settled in well and took
part in activities, as usual, all the staff were lovely, I was offered tea and biscuits and even lunch, I couldn't fault anything!

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Overall Experience  Overall Experience 4.0 out of 5

I wanted to say a huge thank you to the activities team at the care centre who are fabulous. They put so much time and effort into supporting residents to participate in continued activities throughout the day. They organise so many experiences, such as animal visits, cooking, keep fit to mention a
few. Christmas they have so much going on to help residents celebrate. A huge thank you from my mum and her family.

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Overall Experience  Overall Experience 5.0 out of 5

Everything that was needed was available, such as different types of therapy. The accommodation was excellent, with its own spacious room and en-suite. There was also a wardrobe, drawers and TV. The staff were all lovely and helpful. They communicated well with me. There was a lovely dining room, with
delicious food. Meals could also be eaten in the bedrooms. It was also possible to make your own drinks.

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Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident for around seven weeks between August and October 2024.
The staff were all lovely and the standard of care was excellent, he made genuine progress with his speech difficulties which was the main focus of his recovery after suffering a stroke in July 2024.

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Overall Experience  Overall Experience 5.0 out of 5

The care provided by the team is excellent. Our Grandma has a good routine which keeps her busy. We are made to feel welcome every time we visit and always offered food and drink. The manager and the activities team do a superb job creating a busy schedule of things to do as well as special events.

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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old Dad was admitted to Manton Heights unit at the end of May 2024 for rehabilitation after a stroke in March 2024 whereby he had broken his foot and hand and required assistance to get back on his feet again and re-train his brain as he had become more confused than he used to be before
the stroke.
After 12 weeks of wonderful treatment and exercise at the unit and much caring love and assistance from all the team at Manton Heights he was finally able to return to his own home at the age of 92 and is now getting back to his routine in his own environment.
My Dad, Brother and I are forever grateful for the wonderful care that was given by all the teams at the unit and Dad grew very fond of all them as have I.
Dad managed to walk out of the Unit on the day we left and we are still very emotional when we think of all the teams and miss them and will return for a visit one day soon.
Thank you all so much for allowing us to have our Dad back.

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Overall Experience  Overall Experience 4.0 out of 5

On the day of my visit, it was my mum's birthday. The staff were so lovely to mum. They made a real fuss of her. the social staff hung a banner and balloons. The chef made her a beautiful cake and they all came in to sing Happy Birthday. Mum felt really special. I really can't fault the staff, they
all make a real effort with mum. This is lovely as I live abroad and don't visit often.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review. We're so pleased to hear that you and your mum enjoyed her special Birthday celebrations. We'll ensure your feed back is passed on to the team.

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Overall Experience  Overall Experience 5.0 out of 5

The unit was immediately friendly and welcoming. My mother went there straight from a hospital ward and it was so nice for her to have her own room with an en-suite and a beautiful view over the countryside through her window. The carers always looked after her so well and the therapists were brilliant
and enabled mum to improve really well with her impairments she suffered after her stroke. I would thoroughly recommend the ABI Unit needing support after a brain injury.

Reply from Alice, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to share your positive experience with our ABI Unit. We are delighted to hear that your mother felt welcomed and comfortable in her new room and that the beautiful countryside view added to her sense of well-being.

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Overall Experience  Overall Experience 4.0 out of 5

My husband came to stay at the home at the end of February and since then he has had the best care possible. All the staff are amazing, so patient, calm and friendly, nothing is too much trouble. Family and visitors are made to feel welcome and the entertainment ladies who occupy the residents are so
good and imaginative. They really cheer everyone up. Thank goodness for a care home like yours.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Marian, thank you so much for leaving us feedback. We're incredibly pleased to hear that your husband has been receiving the best care since his arrival. Our teams take great pleasure in being supportive and providing compassionate care and it's always great to know their efforts are appreciated. We are always glad to read such positive reviews and happy to know our services meet your expectations.

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Overall Experience  Overall Experience 5.0 out of 5

My 91-year-old mother was referred to Manton Heights ABI towards the end of March 24 following a 5-week hospitalisation as a result of a stroke that had left her left side impaired and only able to swallow pureed food. She was bedridden in hospital and completely immobile. In truth, I was sceptical
as to whether a period in a rehabilitation centre would achieve much particularly, as my mother was also on a fairly rapid dementia journey so her ability to relearn even normal activities would be challenging. However, the achievements of both the therapists and care team at Manton Heights ABI have been remarkable and my mother is now eating normally and is able to walk quite strongly with the aid of a walking frame. All this was achieved within a period of six weeks, allowing Mum to return to her normal care home residence. The family are very appreciative of the love, care and professional skills shown by the whole of the Manton Heights ABI team. Thank you.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Thank you so much for sharing your mother's incredible journey with us. We are overjoyed to hear about her remarkable progress during her time at the ABI. We understand the initial scepticism given the challenges your mother faced, however, we are pleased our team could provide the care she needed to get her back on her feet. Your feedback means a lot to us and we are honoured to have played a part in your mother's journey back to her normal care home residence.

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Overall Experience  Overall Experience 5.0 out of 5

After a recent admission at the ABI unit, and I cannot express enough gratitude to the entire team for their exceptional care during my stay. Following my referral due to MFS, a variant of GBS, I received nothing short of outstanding care. I faced significant challenges with mobility and coordination,
but thanks to the dedicated efforts of the team, after six weeks, I left with the ability to walk, albeit with the aid of a walking stick for emergencies. The care, support, and daily therapies I received were exceptional. The team at the ABI unit not only provided professional treatment but also fostered a warm, family atmosphere that made a significant difference in my recovery journey. I extend my heartfelt thanks to each and every person involved in my care. Your collective efforts transformed what initially felt like a daunting ordeal into a story with a happy ending. To the entire team: thank you, thank you, thank you. With immense gratitude.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Jane, Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are thrilled to hear about your positive experience at the ABI unit. It's wonderful to know that our team's dedication and exceptional care made such a significant impact on your recovery from MFS. Your progress to walking with the aid of a stick in just six weeks is also a testament to your strength and determination. Reading your review is incredibly rewarding for us. Thank you for your immense gratitude and for allowing us to be part of your recovery journey.

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Overall Experience  Overall Experience 5.0 out of 5

We are extremely grateful for all the care and assistance that was afforded to our daughter following her stroke in January. She was transferred to Manton Heights directly from hospital in February and she made steady progress following extensive treatment including physiotherapy, group exercise, psychology
and occupational therapy. Many thanks to all the staff involved in her care.

Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Patricia, we are delighted to read about your experience and grateful for your kind words. It's amazing to know that your daughter has made steady progress since her transfer to Manton Heights. We are happy to know the comprehensive care we provide has such an incredible impact. Your appreciation means a lot to us and we are glad to have played a part in your daughter's rehabilitation. Many thanks to you for entrusting us with her care.

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Overall Experience  Overall Experience 5.0 out of 5

Very attentive friendly staff who are always talking to and looking after the resident needs.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review for our home. We are happy to hear about your positive experience of the care and the team at Manton Heights Care Centre.

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Overall Experience  Overall Experience 5.0 out of 5

Lovely, very impressed. I would be happy to stay here if I ever needed to and Mum is happy so far and that's top priority and peace of mind for me and family. It's like a hotel and warm and friendly and caring.

Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Julie, Thank you so much for your kind words. We are thrilled to hear that you've been impressed with your experience here. Creating a warm, friendly, and caring atmosphere is what we strive for and we are delighted that you have noticed and appreciated it. Thank you once again for your positive feedback and for choosing Woodlands.

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Overall Experience  Overall Experience 5.0 out of 5

Can I please convey our family's appreciation and many thanks to all the staff at Manton Height ABI Unit. The way you have all looked after Dad, and pushed him to get back to some normality in the last 6 weeks has been fantastic and we know he will miss you all as he has become very fond of the staff
who have cared for him, we are very lucky to have had him stay with you. He is currently sitting back in his chair and keeping a watchful eye on his garden.
Once again many thanks from all of us and from Dad.

Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

We'd like to thank you for your review of our home and service. It is wonderful to hear about your father's experience with us and joyful to hear how well he is doing. We will ensure we pass on your feedback to our team. We wish you all the best health and happiness.

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Overall Experience  Overall Experience 5.0 out of 5

My brother has been at Manton Hieghts since October 2022. The staff are brilliant - very friendly and caring to both the residents and their family. They do their very best for the residents who can sometimes be challenging. The home is well kept, and the food is great - I am able to eat with my brother
which is a lovely touch. Although he doesn't join in with the activities much, the staff do try to encourage him. I am kept informed of any issues and it is such a relief to know that he is being so well cared for. Thank you to everyone at the home.

Reply from Abigail Draper, Marketing Manager at Manton Heights Care Centre & ABI Centre

Thank you for your kind review. We truly value such fantastic feedback and please be rest assured this will be shared with the wider care team.
Best wishes, Team Manton Heights Care Centre.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank all the staff and care workers for taking care of my Mum and Dad who both arrived last week and am so happy that they have been put into adjacent rooms.
A big shout out and thank you to the lady who has been so helpful and really looked after me and my sister and our daughters
when we have visited.
The kitchen staff and chef are brilliant. Nothing is too much trouble and everything is so clean. The care home is very clean and tidy and everyone is looked after. I am happy to know my Mum and Dad are together and are being well looked after and entertained!

Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Alison,
Thank you so much for taking the time to share your positive experience with us. We are delighted to hear that your Mum and Dad arrived safely and that they have been placed in adjacent rooms. It warms our hearts to know that our staff and care workers have made a positive impact on your family's experience.
Best wishes.
Team at Manton.

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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (449 Excellents x 5) + (119 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 595 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead

Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

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