Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.6 144 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (144)

9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.647) out of 10, based on 51 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 144 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Manton Heights Care Centre & ABI Centre
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Total of 144, showing 21-40
Review from Sophy G (Wife of Resident) published on 8 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Experience overall was good. My husband was very much comfortable with their staff and he just felt like home. We were happy with the all the service and staff. My husband is much improved with their service and care
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your kind words! We're truly grateful to hear that your husband felt comfortable and at home with our staff. It means a lot to us to know that you were happy with our care and service. Seeing his improvement is the greatest reward for our team. We wish him continued health and happiness, and we're always here if you need us!
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Review from Lee P (Grandson of Resident) published on 6 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Me and my family had a lovely and very welcoming time at Manton heights care centre just yesterday (Easter day).
We went to visit my nan of which she looked very well sat at the dining room table with my sister.
The staff were very welcoming to me and my family, and looked happy with the job roles
they played.
The fact that nan said she really liked the place means a lot especially as if she didn't like something, she'd speak up.
On the way out, The members of staff were also very kind enough to treat my children to spare Easter eggs from a party they had the day before. My children were very happy.
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you so much for your lovely message. We're delighted to hear that you and your family had such a positive and welcoming experience at Manton Heights Care Centre. It's wonderful to know your nan is looking well and enjoying her time here-especially since, as you said, she's not one to hold back! We're also so pleased your children had a special moment with the Easter eggs-our team truly enjoys making these little gestures that brighten everyone's day. Your kind words mean a lot to us, and we look forward to welcoming you all again soon.
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Review from A C (Sister of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
My sister has been a resident in the dementia maulden unit since 25th January so still early days. She seems to have settled reasonably well. Our experience has been a positive one, see tick boxes below, however constant changes in staff & management have been disconcerning but hopefully this will now
settle down. I have been particularly impressed with the level & amount of activities laid on for all the residents & the one to one support shown to my sister since her arrival.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your thoughtful review. We're so pleased to hear that your sister is settling in well and that the activities and one-to-one support have made a positive impact - it really means a lot to the team. We completely understand your concerns about previous changes in staff and management. We're happy to share that Manton Heights now has a strong and stable leadership team in place, committed to providing consistent, high-quality care. Thank you again for your kind words and trust in us during these early days.
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Review from L B (Friend of Resident) published on 21 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very good, friendly helpful and the activities are always trying to please and be very active with inmates thinking of new ideas which cannot be easy.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for taking time to leave a review for our home. We're passionate about creating a vibrant and active lifestyle here at Manton Heights for our residents and their loved ones. We'll pass on your feedback on to the team.
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Review from L G (Daughter-in-law of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came to spend time with Dad today and had a wonderful day!
The quiz was really fun and staff made sure everyone was included by being bubbly and kind! Great questions and time spent.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely review! We're so glad you had a wonderful day with your dad and enjoyed the quiz. It's great to hear that the staff helped make it fun and inclusive for everyone. We'll be sure to pass on your kind words to the team-they'll be thrilled!
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Review from S D (Son of Resident) published on 19 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff are very friednly and quick to help and solve any issues. The building is warm and secure. My father enjoys the company and entertainment.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind feedback. We're so pleased to hear that your father is enjoying the company and entertainment, and that you've found the team to be friendly and responsive. Knowing you feel confident in the warmth and security of our home means a great deal to us all.
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Review from M W (Daughter of Resident) published on 14 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum is more engaged both with activities and with us. She seems more aware of her surroundings and is enjoying having the company of the other residents and staff. She loves the activities and joins in as much as she is able to.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely feedback. It's wonderful to hear that your mum is feeling more engaged and enjoying the company of others, as well as participating in activities. Seeing residents thrive and reconnect is incredibly rewarding for our team. We're so pleased she's settling in well and will be sure to share your kind words with everyone involved in her care.
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Review from J M (Daughter of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
My father was in this care home from February 2024 until February 2025 when he sadly passed away. We have always been impressed with the original care staff however in the year of my dad was there, there have been three different managers. We found each swap over they never introduce themselves and
have become more and more unfriendly. It is such a shame that management lets down this home. The activity team work really hard and are always keeping the residents busy and have outside activities coming in and as I say the original caring staff have been amazing. However, since Christmas and the new manager everything seems to have changed, they have swapped the staff about. And we haven't been consulted about it with our father being ill and having dementia it was such a shame to have some staff he didn't recognise.
If you do go to this Home, please look into the pricing as we were being charged £200 a week more than another resident and £100 more than another!
Reply from Vera Moreira, General Manager at Manton Heights Care Centre & ABI CentreThank you for your comments about the care your father received we will certainly pass on your kind words to the team and we appreciate your comments about the activities team. I am sorry we haven't introduced the managers to the families in a more effective way we will certainly take that on board and address it in the future. In relations to fees many of our residents are on different rates as they all need different levels of care and support and we conduct assessments to identify appropriate levels of fees, I hope that explains the situation but if you did want to discuss anything further then please call me at the home. Best Wishes, Vera Moreira
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Review from D S (Husband of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are very good and go out of their way to please us.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your kind words. We're so pleased to hear that you feel well supported and that our team is going the extra mile. Your feedback means a lot and will be shared with everyone here.
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Review from J C (Partner of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the carers all so polite and kind to me. If I want to stop for dinner I can, the food is always very good. They are always so good to my partner. I would fully recommend them.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for your lovely review. We're so pleased to hear that you feel welcomed and supported, and that you've enjoyed the food and the care your partner receives. Your recommendation means a great deal to us, and we'll be sure to share your kind words with the whole team.
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Review from E B (Daughter of Resident) published on 29 January 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Carers always greet us by name which is personal to us. They actively ask us to stay for a meal. They call to check if care plan is satisfactory. Regular activities for entertainment and stimulation. My mum feels cared for and thinks the staff are kind and caring to her.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI CentreThank you for such thoughtful feedback. We're so pleased to hear that you feel welcomed and involved, and that your mum feels cared for and supported by our team. It's lovely to know the personal touches, communication, and regular activities are making a difference. Your kind words truly mean a lot to us all.
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Review from R L (Son of Resident) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has wonderful staff at all levels. It's in a convenient location in the area. Overall, the care seems to be of very high quality. It's great they are putting photos of the many activities on social media.
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Review from Julie D (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad came to the ABI unit at Manton Heights Care Centre, Bedford from Luton hospital after suffering a stroke. The care that he received was outstanding by all the staff. The staff were very welcoming when we visited and kept us up-to-date with Dad's progress. We also noticed that the unit had a high
standard of cleanliness throughout. All the food was fresh on the day with a good selection.
Also, we felt with our many visits we had made new friends with the staff.
A big heartfelt thank you to all.
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Review from Farrah K (Daughter of Resident) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't thank Manton Heights ABI Unit enough for the fantastic care and support provided to my mum and our family during her time there. Mum's stroke left her particularly vulnerable and from the moment she arrived, we were welcomed with warmth, kindness and compassion, we immediately knew she was going
to be in safe hands.
Mum was at the unit for a number of months with every member of the team always going above and beyond to make sure Mum felt comfortable, supported and well cared for in her recovery. I am forever grateful and would like to thank all the hard-working care, therapy, management, catering and supporting staff for looking after her so well and always going the extra mile.
You truly are a wonderful, lovely and amazing bunch, and the best rehabilitation unit we could have hoped for with excellent facilities, I couldn't have asked for more. It felt like family and we will miss you. Thank you again for all you have done and for your kindness and dedication throughout.
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Review from Linda P (Sister-in-law of Resident) published on 21 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just leaving, had a great time taking part in the New Year's Eve party, great music, everyone joining in. The staff smiley and happy. Thank you for all you do.
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Review from W E (Friend of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited my friend again last week and he seems very settled and happy, we talked a lot and also went in the lounge where the staff had a small Christmas concert going on, it was lovely to see residents smiling and singing along to the carols, the lady told me my friend had settled in well and took
part in activities, as usual, all the staff were lovely, I was offered tea and biscuits and even lunch, I couldn't fault anything!
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Review from P B (Daughter of Resident) published on 27 December 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I wanted to say a huge thank you to the activities team at the care centre who are fabulous. They put so much time and effort into supporting residents to participate in continued activities throughout the day. They organise so many experiences, such as animal visits, cooking, keep fit to mention a
few. Christmas they have so much going on to help residents celebrate. A huge thank you from my mum and her family.
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Review from Mary D (Sister of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything that was needed was available, such as different types of therapy. The accommodation was excellent, with its own spacious room and en-suite. There was also a wardrobe, drawers and TV. The staff were all lovely and helpful. They communicated well with me. There was a lovely dining room, with
delicious food. Meals could also be eaten in the bedrooms. It was also possible to make your own drinks.
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Review from I R (Brother of Resident) published on 19 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother was a resident for around seven weeks between August and October 2024.
The staff were all lovely and the standard of care was excellent, he made genuine progress with his speech difficulties which was the main focus of his recovery after suffering a stroke in July 2024.
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Review from R H (Great-grandson of Resident) published on 7 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by the team is excellent. Our Grandma has a good routine which keeps her busy. We are made to feel welcome every time we visit and always offered food and drink. The manager and the activities team do a superb job creating a busy schedule of things to do as well as special events.
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Current Review Score: 9.6 (9.647)

Overview of Review Score

The Review Score of 9.6 (9.647) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.647 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (417 Excellents x 5) + (136 Goods x 4) + (30 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 586 Ratings = 4.647
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Hannah

Hannah Fowler

Job Title: Deputy Manager Joined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.


A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.


Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.


As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

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