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- Manton Heights Care Centre & ABI Centre care home

Mantle Heights was absolutely exceptional and beyond anything I expected of a care home.Hannah S(Daughter of Resident/Service User)

Very attentive friendly staff who are always talking to and looking after the resident needs.J D(Friend of Resident/Service User)


Mantle Heights was absolutely exceptional and beyond anything I expected of a care home.Hannah S(Daughter of Resident/Service User)

Very attentive friendly staff who are always talking to and looking after the resident needs.J D(Friend of Resident/Service User)


Manton Heights Care Home is nestled in a popular residential area of Bedford.
The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.
If you like sports, nearby is the Bedford Blues Rugby...
Care Provided by Manton Heights Care Centre & ABI Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 91 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.
The price(s) shown are provided by the care home. Contact Manton Heights Care Centre & ABI Centre for full pricing details and T&Cs.
Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Rachel Smith (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (79)
Visiting
- Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Manton Heights Care Centre & ABI Centre Reviews (157)
Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.641) out of 10, based on 56 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 157 reviews.
The staff arranged a birthday party for Mum; it was lovely, and we all enjoyed ourselves.
The parking is very handy too.
After the care provided, Mum can now return home.
Thank you so much for the wonderful feedback regarding your mother's birthday celebrations. I will ensure this feedback is passed on to the team at Manton Heights Care Centre.
Thank you to one lady for being so involved with my grandmother's birthday and for being such a positive and uplifting spirit. All of the staff got involved and ensured everyone had an enjoyable time.
Thank you very much for your feedback - I am so glad your grandmother had an enjoyable time. I will ensure the feedback is passed onto the Manton Heights Care Centre Team.
Nice place, my kids absolutely love coming to visit their great nan as it's so welcoming here. The activity lady is wonderful, always happy/bubbly and always finding something for people to do and keeping the residents and visitors busy!
I would like to thank you for your review regarding your experience at Manton Heights Care Centre. We take all feedback seriously and I will ensure this is passed on to the care home team.
On behalf of my mum, I want to say thank you for all the care and support you gave to my mum and my family.
Thank you so much for taking the time to leave your review and your wonderful comments.
My mum was transferred here 3 months ago after suffering a life threatening stroke leaving her with extremely limited movement and speech.
Since then the rehab team have put her through a regular routine of cognitive therapy, speech therapy, occupational therapy and physiotherapy which has seen her go from strength to strength.
Thank you so much for taking the time to leave a review on carehome.co.uk. It is always lovely to receive such positive feedback and something we will be sharing with the team. It's good to hear the views of family and loved ones so that we can continue to strive to offer the best service we can. We are really pleased that your mum has improved so well and wish you all the best for the future.
I found my stay in Manton Heights to be most critical in getting me back on my feet and well on the way to becoming fully independent. After traumatic surgery by specialists at NHS Abden Brookes. I found all aspects of Manton Heights with regard to post-operative care and treatment to be very professional and highly satisfactory.
The team at Manton Heights ABI Centre very much appreciate the time taken to leave a review and also your positive comments.
Can't thank the staff enough for the care they give to my aunt. She was really poorly when she moved in but in just a few weeks they have her medication all sorted and it's given on time. My aunt, who is almost fully blind and was struggling to get around, can now walk well with a frame, each time I have visited (unannounced) my aunt is in her own clothes, very clean and just looking so well. The staff speak to the people in their care with such dignity and respect, it is a comfort to all the family knowing that my aunt is well cared for and in a safe place. Thank you to all the staff.
Our values at RCH are Respect, Care and Honesty and it's lovely to hear feedback from loved ones which illustrates that. Thank you for taking the time to leave such a lovely review about the service and team at Manton Heights.
Most of the staff are friendly, but there are times when I feel I can not ask questions because they are always busy.
The food always looks nice and the staff have been kind enough to offer me some.
The entrance is warm and welcoming and the rooms and communal rooms are very clean. My only complaint is there are not enough activities and my dad spends most of his days in his room.
Hello Jane, I am saddened that you have not witnessed your dad enjoying our activities at Manton Heights. I am the new regional group lifestyle manager and will ensure that the Manton lifestyle team, through speaking to your dad, put together a programme of things he likes to do, his...
We had a lovely evening in the cinema room with a Chinese takeaway for my sister-in-law. Many thanks to one member of staff, in particular, for arranging the drinks and a cake for the Birthday girl.
The carers are very patient with the residents and it was good to chat with the dementia ambassador.
The staff are so friendly and when my auntie is challenging, nothing is too much trouble for them. I would highly recommend this care home. Thank you to all the staff
I had a very good experience.
Thank you for your feedback, Patrick. It was a pleasure working alongside you, we hope you are getting on well at home.
Well managed with an excellent manager and excellent team. All work together and know what other people in the teams are doing.
Well managed speech/occupational therapy rehab.
Really is an excellent centre, so happy my wife went there - very lucky.
Thank you for your feedback J M, It was a pleasure to work alongside you and your wife. We hope she is getting on well at home.
Most of the staff were very helpful and supportive putting my husband's needs first. The rehab was excellent.
It was a pleasure working alongside you and your husband. Thank you for your feedback. We hope your husband is doing well at home.
Both my father and I have no hesitation in recommending Manton Heights.
I will ensure that all staff are made aware.
We hope Dad is well and please keep in touch.
The decision to place a loved one in a care home is huge and, to say the least, a very daunting one. I have found all the staff at Manton Heights, from domestic staff all the way up to the management team, to be extremely respectful towards my mum. The staff have worked extremely hard to make sure that all of my mum's complex needs are met whilst showing high levels of compassion, patience, and a desire to create a safe environment where she feels valued as a human being. As a relative, I feel that any concerns I may have are always listened to and acted upon. Huge thanks to all the staff at Manton Heights.
I will ensure that your kind words are relayed to all staff.
What a wonderful home. The home, the staff and the manager could not have done any more for my mother or my family. My mum is still with us. The manager has let me and my sister stay with my mother the whole time. Continually asking if we need anything. Bringing us food tea and coffee. The care of my mum is outstanding. Always caring for her. The staff, before they leave, alway make sure they come to say goodbye at the end of their shift. If my mum was well enough to go into a care home I would definitely choose Manton Heights.
We appreciate staff are extremely busy but an hour induction would have been helpful as we didn't really know what to expect.
A big thank you to one member of staff for making my auntie laugh, the best medicine.
My father spent 14 days in isolation following his discharge from a COVID ward whilst in hospital. He was very well looked after. Now he can move about the facility without restriction, he is enjoying the food and dining with others.
After a sudden change in her circumstances, my mother spent some time in the ABI unit at Manton, and benefited from the care and therapy they provided. While Covid has made access for relatives difficult at times I was very satisfied with the communication I received from the unit - quick responses in 'office hours' and on the one occasion required, a phone call out of hours. The unit is on a homely scale and my mother had a large, self-contained room with a view over the countryside.
The care and dedication I could see the team gave to her was massively reassuring to me at such a difficult time, most importantly she was treated with full dignity and compassion throughout. My mother has clearly benefited from the work the team at Manton did with her, smoothing her ongoing care journey. On my visits, she had nothing but praise for the staff who looked after her and the same goes for myself.
Thank you so much for this lovely feedback, it was a pleasure to work with your mum and we all wish her the best in her ongoing journey and recovery.
My father came into Manton Heights on 1st December 2021. My sister and I have seen a remarkable change in Dad. He chats much more and has banter with the staff, something we have not really seen before. He loves the food! He looks healthier and has made friends with who he spends mealtimes with. Staff are all lovely and accommodate phone and video calls when we can't visit. Very clean, pleasant surroundings.
Thank you so much for your review, we are glad Dad is enjoying his time with us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 20 Jul 2026
Manton Heights Achieves Good CQC Rating As Inspectors Praise Leadership, Care and Rehabilitation Manton Heights Care Centre and its specialist Acquired Brain Injury (ABI) Unit in Bedford are celebrating after...
- 30 Apr 2026
Manton Heights Care Centre in Bedford marked the Easter season with a series of vibrant events, bringing together residents, families, and the local community for meaningful celebrations filled with activity...
- 03 Feb 2026
The Lifestyle Team at Manton Heights Care Centre has been nationally recognised after being named a finalist for the Inclusion Award at the National Activity Providers Association (NAPA) National Activity...
There are no upcoming events for Manton Heights Care Centre & ABI Centre.
Awards / Recognitions (4)
- 23 Jan 2026Recipient: Manton Heights Care Centre & ABI Centre
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Manton Heights Care Centre & ABI Centre.
Meet the Team (3)

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.
Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.
I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.
I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.
Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.
A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.
Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.
As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service -more info.