Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 132 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (132)

Total of 132, showing 81-100
9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.701) out of 10, based on 52 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 132 reviews.

Overall Experience

  • 96
  • 27
  • 8
  • 0
  • 1

Date Published

132
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Review from Leonard P (Respite Resident) assisted by family/friend published on 17 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good helpful staff.

Reply from Rose Bradshaw, Unit Manager - Acquired Brain Injury Unit at Manton Heights Care Centre & ABI Centre

Thank you for your feedback Len, it was a pleasure to work with you and we wish you all the best in your ongoing rehabilitation at home.

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Review from Fiona M (Stepdaughter of Resident) published on 2 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The last few times I have visited, I have been very pleasantly impressed by the positivity and care taken by a particular member of staff towards my relative. She is thoughtful, kind and has got to know my relative, which has caused such happiness. The activities recently involving a local school choir
was such a big hit, and the presence of Bella the Labrador brings joy and excitement.
Thank you. May these types of activities continue with the amazing input from the staff that enables it to happen.

Reply from Robi Chowdhury, Senior Marketing Officer at Manton Heights Care Centre & ABI Centre

Thank you so much for your kind words, Fiona. We love what we do here, and we feel like we are working with our own family and taking care of them as such. We also love doing all the activities that you will see more of, especially around Christmas.

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Review from S W (Regular Volunteer) published on 29 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful wonderful home with an excellent team who genuinely care about what they do! The staff are always willing to help and the communication is great. It’s a rewarding place to work and will stick with me forever.

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Review from Angela C (Wife of Resident) published on 10 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband received very good care from all the staff at Manton Heights ABI Centre after his recent stroke. He was encouraged to be positive about the future and given every assistance to achieve this. He made really good progress with all the physiotherapy he received.

Reply from Robi Chowdhury, Senior Marketing Officer at Manton Heights Care Centre & ABI Centre

Angela, gthank you soo much for your review and comments.

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Review from John L (Resident) published on 8 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was transferred to ABI on discharge from hospital for stroke rehabilitation. The modern premises are kept spotlessly clean by the housekeeping staff. Individual en-suite rooms make ablutions much easier. Care team not only look after daily needs very well but will always find time to meet individual
physical or social/emotional needs. The centre has a very experienced physiotherapy team who do a great job taking clients through a phased recovery. Psychotherapy sessions are available to help with the mental and emotional effects of a stroke. For those whose speech was affected, there are also speech therapists. There is a screened garden and activities are available as clients progress. Meals are good quality, generous and tasty. Squash and beverages are always available. Although there are some restrictions due to Covid, family and friends are permitted to visit in adjacent accommodation or "window" visits. All staff wear PPE at appropriate times.

Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you for your review of the ABI unit. The team are very proud of their service and we will ensure this feedback is passed on to the team.

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Review from Arthur D (Respite Resident) published on 5 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well looked after by staff and management throughout my stay.

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Review from Rosalind C (Daughter of Resident) published on 19 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to the ABI unit for rehabilitation following a stroke. He was treated with kindness and respect. He improved dramatically with all the specialist help provided. We, as a family, were also supported and assisted through a very traumatic time, and are very grateful for all the help
we have been given. Heartfelt thanks go to all the staff at the ABI unit.

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Review from Paul C (Brother of Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the ABI centre after being diagnosed with Alzheimer's in February and suffering a stroke in April 2020. From day one, the care given by all the staff has been outstanding. They have treated my sister with great care, understanding and dignity. I will always remember the support
they have given her and our family. I could not have asked for any more from them. Thank you.

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Review from Ann (Resident) published on 17 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To my dear friends in Manton Heights Care Centre & ABI Centre. This is a belated thank you for the wonderful care you gave me to get back on my feet. While I have been at home, I have managed to get back to my studio to put myself through a dance class, not yet Royal Ballet standard but getting there
slowly. I could not have done this without you all. Thank you so much for all your patience and constant encouragement. I miss you terribly and look forward to seeing you all again soon.

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Review from A O (Sister of Resident) published on 6 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was admitted to the ABI following a stroke which had left her critically ill and very limited use of her right side and had affected her speech and memory. From the outset, a pathway for recovery was clear with all ABI staff providing knowledgeable care at an extremely high standard - the
emphasis was always on supporting my sister to regain movement and to promote her independence. Staff were all very friendly and always on had to support and advise us as a family as we also supported her, helping with advice and information. ABI has maintained to a very high standard of hygiene and cleanliness; the meals were excellent, and the facilities for both physical and cognitive rehab were appropriate for supporting a range of needs. My sister remained at the ABI for around two months, and I am certain that she wouldn't receive the intensive input that she had there. We will always be grateful for the care, kindness and professional support that she received there. Thank you.

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Review from L H (Granddaughter of Resident) published on 14 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my grannie. In difficult covid circumstances, she received loving support from staff and end of life care. There was one member of staff, however, who was unpleasant to my grandmother but it was dealt with, and the staff moved to another area.

Reply from Mark Bennett, Head of Sales and Marketing at Manton Heights Care Centre & ABI Centre

Thank you for your review for Manton Heights Care Home - we value all types of feedback whether it be positive or constructive to improve our services for the residents.

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Review from Heather H (Daughter of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Manton Heights for nine months. I have visited mostly three times a week. I have been very impressed by the care given to my mum. The staff have all been wonderful and to the later stages of my mother's life have treated her with such kindness and dignity. She was always clean
and well dressed. Her room was comfortable and clean. I was very pleased that I choose Manton Heights as the care home for mum.

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Review from Alison G (Daughter of Resident) published on 16 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Manton Heights for over a year now, and I wanted to commend the manager and his wonderful team. Most notably the new unit manager and has always been there for any queries in these recent stressful months with Covid-19, as has the manager who makes the time to pick up the phone and
deal with any queries. All the team go above and beyond in their roles, and there is a genuine feeling of care and respect for all residents and staff alike. Almost every day, I had a lovely call or voice message from the lady who heads reception, to let me know Mum was doing well that day. Three ladies, in particular, are always there to help Mum through any difficult times, and call me to help calm Mum on the odd occasion she is feeling distressed or confused. To have had no cases of Covid-19 in the home throughout this time has been a major achievement, and I am sure all the families of the residents can't thank you all enough!

Reply from Jasmeet Rai, Associate Director at Manton Heights Care Centre & ABI Centre

Thank you so much for your lovely feedback, we'll be sure to share it with our team as we know how much it will mean to them that their support has helped both your mum and yourself during these challenging times - we aim to support not only our residents but their families too.

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Review from Patsy F (Daughter of Resident) published on 27 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been at the home now for 3 years. In this time she has been cared for by the staff in a very caring and respectful way. Recently a new manager has taken over and has made a good few changes to the running of the home and I have to say they are for the better.

Reply from Jasmeet Rai, Associate Director at Manton Heights Care Centre & ABI Centre

Thank you very much for taking the time to leave a review, your feedback is invaluable to both any potential families who are looking for a care home and to us so that we can learn and continue to strive to provide the highest quality of care.

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Review from D S (Daughter of Resident) published on 12 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I wanted to praise a member of staff who this past weekend went above and beyond her normal duties. She professionally and enthusiastically supported my family to clean a room (carpets) so that my mum could change rooms on the return from hospital following a fall. The staff knew that Mum was due to
move to the higher dependency, but the room had not been deep cleaned. This member of staff rolled up her sleeves and helped make it happen.
I don't know if I would recommend at present, but Manton Heights is under a new manager, who seems to be making some positive changes to improve the care and facilities.

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Review from Don J (Father of Resident) published on 16 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter, aged 52, has been treated in an overall manner by all staff involved with total compassion and dignity. We as a family wish to state that 100% care has been given. Many, many thanks to all staff and premises are excellent.

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Review from Rosina J (Mother of Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are excellent.

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Review from T W (Resident) published on 26 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Not what I was lead to believe - I was informed it was like a hotel. Food is disgusting - OK if you like herbs (loads of them). Even when it is OK, such as Sunday lunch, they have run out of meat. Not always an evening drink given.

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Review from N B (Granddaughter of Resident) published on 31 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care was given in my grandmother's final months. The environment is clean and tidy.

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Review from L C (Daughter of Resident) published on 20 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole family would like to thank the staff at Manton Heights for the wonderful care they gave to my father over the last 11 months of his life. His mobility was becoming severely limited, due to arthritis, so he agreed that he should move to the home to be closer to me. We all noticed that he became
so much more relaxed when he settled in, which was wonderful. He always told us that the staff treated him with dignity and told his friends that he was pleased he had moved, which was obviously a comfort to us. He got to know many of the staff very well and he enjoyed their company. It was wonderful to have him living so close to me and many family members were able to visit for coffee and a chat He was very frail when he moved into the home but we enjoyed much quality time over the last months of his life. I would highly recommend the home; it has a wonderfully calm and caring environment, excellent staff, was always very clean and comfortable with good food, the laundry and maintenance services were most efficient. We could all relax in the knowledge that my father was perfectly content and being very well looked after.

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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.701 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (449 Excellents x 5) + (119 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 595 Ratings = 4.701

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 49 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead

Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.