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Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford, Bedfordshire MK41 7LW
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Mantle Heights was absolutely exceptional and beyond anything I expected of a care home.Hannah S(Daughter of Resident/Service User)
Manton Heights Care Centre & ABI Centre, Bedford
Very attentive friendly staff who are always talking to and looking after the resident needs.J D(Friend of Resident/Service User)
Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Centre & ABI Centre, Bedford

Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs

Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby...  

Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Dementia CareFrom £1,450From £1,450

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Rachel Smith (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (157)

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9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.641) out of 10, based on 56 reviews in the last 2 years. Over all time Manton Heights Care Centre & ABI Centre has 157 reviews.

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Showing 157 reviews matching selected criteria
Review from Don J (Father of Resident) published on 16 January 2020 Submitted via Postal Card
Overall Experience

My daughter, aged 52, has been treated in an overall manner by all staff involved with total compassion and dignity. We as a family wish to state that 100% care has been given. Many, many thanks to all staff and premises are excellent.

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Review from T W (Resident / Service User) published on 26 November 2019 Submitted via Postal Card
Overall Experience

Not what I was lead to believe - I was informed it was like a hotel. Food is disgusting - OK if you like herbs (loads of them). Even when it is OK, such as Sunday lunch, they have run out of meat. Not always an evening drink given.

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Review from Rosina J (Mother of Resident) published on 26 November 2019 Submitted via Postal Card
Overall Experience

All the staff are excellent.

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Review from N B (Granddaughter of Resident) published on 31 October 2019 Submitted via Postal Card
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Fantastic care was given in my grandmother's final months. The environment is clean and tidy.

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Review from L C (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card
Overall Experience

The whole family would like to thank the staff at Manton Heights for the wonderful care they gave to my father over the last 11 months of his life. His mobility was becoming severely limited, due to arthritis, so he agreed that he should move to the home to be closer to me. We all noticed that he became so much more relaxed when he settled in, which was wonderful. He always told us that the staff treated him with dignity and told his friends that he was pleased he had moved, which was obviously a comfort to us. He got to know many of the staff very well and he enjoyed their company. It was wonderful to have him living so close to me and many family members were able to visit for coffee and a chat He was very frail when he moved into the home but we enjoyed much quality time over the last months of his life. I would highly recommend the home; it has a wonderfully calm and caring environment, excellent staff, was always very clean and comfortable with good food, the laundry and maintenance services were most efficient. We could all relax in the knowledge that my father was perfectly content and being very well looked after.

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Review from F L (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card
Overall Experience

If it has been possible to give the staff a score of more than excellent we would have done so. My mother was treated with dignity and respect throughout her stay in what was a very caring environment. I have no hesitation in recommending the Manton Heights Care Centre.

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Review from Philip J (Husband of Resident) published on 11 September 2019 Submitted via Postal Card
Overall Experience

A well-run care home in a purpose-built building. From day one the management and staff co-operated with our family to ensure the well-being of my wife. They consulted us on her likes and dislikes and gave frequent reports on the state of health and progress. It only took her a few days to settle in and enjoy the care given and it was only her sudden and unexpected death which ended her stay.

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Review from Pat M (Sister-in-law of Resident) published on 19 August 2019 Submitted via Postal Card
Overall Experience
I would even recommend myself for a place at Manton Heights if or when needed or any of my relatives or friends.

She was in Coulton and I can not fault the staff or assistants day or night or the administration and office staff, wonderful caring people.

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Review from Christine P (Daughter of Resident) published on 1 July 2019 Submitted via Website
Overall Experience
I have had the hardest few months of my life.... my dad has Alzheimer’s diagnosed in 2013, last year he was unable to continue living independently so he moved in with me. I could not cope and was at my wit's end. I felt ashamed and useless. I had no choice but to look for residential care.
I met with the Manager and he was so supportive, I’m not ashamed to say I cried all over him. He assessed my Dad, he was wonderful with him. The manager left and my Dad said 'well he was nice'!! He has not said that about anyone for ages.

He moved to Manton Heights and I cannot describe how much support we have received, the staff are amazing with him. He’s like a different person when he’s there. I’m not sure how they do it but they do thank you to each and every one. I know our family is extremely lucky to have your support.

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Review from K S (Daughter of Resident) published on 1 July 2019 Submitted via Postal Card
Overall Experience
I can't recommend the facility and staff at Manton Heights enough.

The care, respect and dignity they provide ae top quality, without exception, they are always happy to talk to family and friends about anything. Very supportive at what was a very difficult time to the family. My only request would be for more activities for those who are still wanting to be active, gardening, walking, card games, craft, sewing, painting, bowling and swimming.

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Review from R R (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card
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My father is in Manton Heights. His care is excellent, he is always treated with respect and dignity.

His room is comfortable and well appointed and all the staff are caring, thoughtful and considerate.

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Review from James B (Son of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience
The service is always first class. I am reassured that my mother is cared for in the way I would want.

The staff are attentive. The rooms and building are clean I am very happy with the service.

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Review from V T (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience
Before Dad entered the home, we found staff to be very friendly. On entering the home, Dad was made to feel at home straight away.
Staff were on hand to assist him if he needed help. They treated him as if he had been there a long time.

He took up residence on 15th April 2019.

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Review from Becky (Daughter of Resident) published on 1 April 2019 Submitted via Website
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Our mother (who has dementia) has lived at Manton Heights Care Centre for over 3 years and during the earlier part of that time, the quality of the care was variable. More recently, under a new management team, we have seen improvements in both the overall level and the consistency of care. We feel our mother is known to the staff as a person. They have a good understanding of her needs and make adjustments as her condition progresses. They have given a lot of time to our family - supporting 2-way communication of thoughts and ideas about mum's care. It is a very open environment in terms of relatives visiting. The lounge & dining areas have been redecorated recently and are light, bright and comfortable with new furniture. A good range of activities are provided for residents. As relatives, it does take some time to appreciate the very demanding nature of the task of providing care for elderly people with dementia. Though more expensive than we would like, we deem the Manton Heights Care Centre to be doing a good job. Thank you

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Review from Jessica G (Granddaughter of Resident) published on 18 February 2019 Submitted via Website
Overall Experience

My grandfather has been in the loving care of Manton Heights Care Home since July 2015. The care and compassion from all of the staff within the home, at all levels, has been second to none.

Grandad was cared for by the staff at the home over the last few days of his life. We were able to stay with him all day and night at his bedside, and both the day and night staff were amazing, they treated my grandad with respect and dignity throughout and were always checking to see if we were ok and if they could get us anything. I could really see how much they all cared for my grandad, as so many of them expressed how much they were going to miss him and the memories they have shared.

Lastly, thank you to each and every member of staff at Manton Heights for your care, compassion and support throughout such a sad and difficult time for our family. We are indebted to Manton Heights for the excellent care we have received and would recommend them to anyone needing care beyond the family.

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Review from V W (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card
Overall Experience

Having arrived in September and after not being cared for properly at another care home, my Mother has settled in very well at Manton Heights. The standard and comparisons between the two homes are very noticeable. The proactive manager and his team are very friendly, caring, helpful and approachable. The level of care and kindness they show to all residents, not just my mother, is exceptional. Communication is excellent and regular relative meetings are held. My mother's room is bright, clean and airy. The dining area is very well laid out in restaurant style when in use and there is a lovely separate lounge, which has recently been refurbished. There are activities for those who wish to join in and an on-site hairdressing facility.

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Review from Barbara S (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card
Overall Experience

Caring good staff with plenty going on. Friendly office staff and management are helpful. Kept up to date with all things. Home is clean and good food. Always welcome to visit with no restrictions on visits. Big room so if you want to, you can remain private.

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Review from Judith B (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card
Overall Experience

My mother was very happy and settled most of the time during the 5 years she lived at Manton Heights. Her end of life care was excellent. The care staff were sensitive and kind to her and they treated her with dignity and respect. They were also very supportive to me and my family as we kept vigil by her bedside. Thank you.

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Review from Charles R (Son of Resident) published on 27 November 2018 Submitted via Website
Overall Experience

My mother sadly passed away at Manton Heights this week.

She has been a resident in the Maulden Dementia Unit for the last 8/9 months. The care she has received has been exemplary. On arrival from another local care home, her condition and demeanour actually improved. She calmed down and was back to being my joyous Mum again.

Her passing was thankfully speedy, dignified and peaceful and this was in no small measure due to the carers and assistants. 48 hours before her death, she had been on one of the units trips out to Milton Keynes to see the Christmas shops, which she enjoyed immensely.

Leaving her room for the last time was difficult, but the sympathy, empathy and sheer consideration for myself and my wife made the whole process a great deal easier. I shall always be grateful to the staff from top to bottom all of whom showed the best in human kindness at a difficult time.

I have experience of other care homes for other relatives and can thoroughly recommend Manton Heights.

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Review from Kate H (Daughter of Resident) published on 26 November 2018 Submitted via Website
Overall Experience
Our mum came here in April 2018 after we had provided full-time care for her at home and her condition had deteriorated to the point where we knew she needed to be in a much safer environment. I had seen quite a few homes and knew the moment I walked in this was somewhere different. We have always found the staff extremely helpful and management even more so, always going to extra mile to ensure our mum is happy. Our mum is safe, happy and there are always plenty of activities every day.

Would thoroughly recommend to anyone looking for a residential home for a relative with dementia.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 April 2026
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (28) & Events (0)

News
  • 20 Jul 2026

    Manton Heights Achieves Good CQC Rating As Inspectors Praise Leadership, Care and Rehabilitation Manton Heights Care Centre and its specialist Acquired Brain Injury (ABI) Unit in Bedford are celebrating after...

  • 30 Apr 2026

    Manton Heights Care Centre in Bedford marked the Easter season with a series of vibrant events, bringing together residents, families, and the local community for meaningful celebrations filled with activity...

  • 03 Feb 2026

    The Lifestyle Team at Manton Heights Care Centre has been nationally recognised after being named a finalist for the Inclusion Award at the National Activity Providers Association (NAPA) National Activity...

Upcoming Events

There are no upcoming events for Manton Heights Care Centre & ABI Centre.

Awards / Recognitions (4)

Accreditations

There are no accreditations posted yet for Manton Heights Care Centre & ABI Centre.

Meet the Team (3)

Rachel Smith
Rachel SmithJob Title:General ManagerJoined: 2026

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.

Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.

I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.

I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.

Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah Fowler
Hannah FowlerJob Title:Deputy ManagerJoined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.

A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.

Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.

As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian Hughes
Sian HughesJob Title:Lifestyle LeadJoined: 2022
Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.

Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

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