Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.6 146 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (146)

9.6

Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.590) out of 10, based on 49 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 146 reviews.

Overall Experience
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Date Published
  • 146
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Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 58
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Total of 146, showing 121-140
Review from James B (Son of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is always first class. I am reassured that my mother is cared for in the way I would want.
The staff are attentive. The rooms and building are clean I am very happy with the service.
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Review from V T (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before Dad entered the home, we found staff to be very friendly. On entering the home, Dad was made to feel at home straight away.
Staff were on hand to assist him if he needed help. They treated him as if he had been there a long time.
He took up residence on 15th April 2019.
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Review from Becky (Daughter of Resident) published on 1 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother (who has dementia) has lived at Manton Heights Care Centre for over 3 years and during the earlier part of that time, the quality of the care was variable. More recently, under a new management team, we have seen improvements in both the overall level and the consistency of care. We feel
our mother is known to the staff as a person. They have a good understanding of her needs and make adjustments as her condition progresses. They have given a lot of time to our family - supporting 2-way communication of thoughts and ideas about mum's care. It is a very open environment in terms of relatives visiting. The lounge & dining areas have been redecorated recently and are light, bright and comfortable with new furniture. A good range of activities are provided for residents. As relatives, it does take some time to appreciate the very demanding nature of the task of providing care for elderly people with dementia. Though more expensive than we would like, we deem the Manton Heights Care Centre to be doing a good job. Thank you
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Review from Jessica G (Granddaughter of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has been in the loving care of Manton Heights Care Home since July 2015. The care and compassion from all of the staff within the home, at all levels, has been second to none.


Grandad was cared for by the staff at the home over the last few days of his life. We were able to stay with

him all day and night at his bedside, and both the day and night staff were amazing, they treated my grandad with respect and dignity throughout and were always checking to see if we were ok and if they could get us anything. I could really see how much they all cared for my grandad, as so many of them expressed how much they were going to miss him and the memories they have shared.


Lastly, thank you to each and every member of staff at Manton Heights for your care, compassion and support throughout such a sad and difficult time for our family. We are indebted to Manton Heights for the excellent care we have received and would recommend them to anyone needing care beyond the family.

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Review from V W (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having arrived in September and after not being cared for properly at another care home, my Mother has settled in very well at Manton Heights. The standard and comparisons between the two homes are very noticeable. The proactive manager and his team are very friendly, caring, helpful and approachable.
The level of care and kindness they show to all residents, not just my mother, is exceptional. Communication is excellent and regular relative meetings are held. My mother's room is bright, clean and airy. The dining area is very well laid out in restaurant style when in use and there is a lovely separate lounge, which has recently been refurbished. There are activities for those who wish to join in and an on-site hairdressing facility.
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Review from Barbara S (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring good staff with plenty going on. Friendly office staff and management are helpful. Kept up to date with all things. Home is clean and good food. Always welcome to visit with no restrictions on visits. Big room so if you want to, you can remain private.
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Review from Judith B (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy and settled most of the time during the 5 years she lived at Manton Heights. Her end of life care was excellent. The care staff were sensitive and kind to her and they treated her with dignity and respect. They were also very supportive to me and my family as we kept vigil by
her bedside. Thank you.
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Review from Charles R (Son of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother sadly passed away at Manton Heights this week.


She has been a resident in the Maulden Dementia Unit for the last 8/9 months. The care she has received has been exemplary. On arrival from another local care home, her condition and demeanour actually improved. She calmed down and was back

to being my joyous Mum again.


Her passing was thankfully speedy, dignified and peaceful and this was in no small measure due to the carers and assistants. 48 hours before her death, she had been on one of the units trips out to Milton Keynes to see the Christmas shops, which she enjoyed immensely.


Leaving her room for the last time was difficult, but the sympathy, empathy and sheer consideration for myself and my wife made the whole process a great deal easier. I shall always be grateful to the staff from top to bottom all of whom showed the best in human kindness at a difficult time.


I have experience of other care homes for other relatives and can thoroughly recommend Manton Heights.

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Review from Kate H (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came here in April 2018 after we had provided full-time care for her at home and her condition had deteriorated to the point where we knew she needed to be in a much safer environment. I had seen quite a few homes and knew the moment I walked in this was somewhere different. We have always found
the staff extremely helpful and management even more so, always going to extra mile to ensure our mum is happy. Our mum is safe, happy and there are always plenty of activities every day.
Would thoroughly recommend to anyone looking for a residential home for a relative with dementia.
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Review from Neil S (Son-in-law of Resident) published on 22 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manton Heights is a nearly new purpose-built, (rather than an adapted dwelling) care home, that offers a personal touch with excellent modern facilities. The whole site is clean, light and airy with very contentious staff who really care about the residents. It is not the cheapest care home in the area,
but the facilities and staff make it a good investment for the wellbeing of your relative, with a dedicated Dementia wing where the staff are lovely.
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Review from Anthony C (Husband of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the standard of care has been good. When dealing with resident's physical needs most staff appear to be competent and kind. A wide range of food has been available for breakfast. Staff have been willing to provide something different if residents ask for something that is not on the menu. The
dining room has been decorated and new dining chairs provided. On the whole, laundry has been satisfactory provided all items are named with the room number. Residents and relative meetings have provided information and allow relatives to express their concerns.
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Review from S T (Daughter of Resident) published on 16 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father came to Manton Heights for rehab after being in hospital for many weeks. From the start, the staff and management were friendly and caring both to my dad and his family.
They ensured that all his needs were met both medically and physically and often went above and beyond what was expected,
by their dedication to my dad's care and happiness.
My dad liked the staff, including domestic staff who often popped into his room for a chat.
My family were kept informed and updated on all aspects of his care.
We were grateful for the staff's professionalism.
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Review from Norman S (Husband of Resident) published on 28 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
During the time my wife was in care, she was cared for well. At certain times, the care varied as the attention of the carers varied according to the different teams that were on duty.


The management structure has changed which is improving the standard of care but is a slow project due to the difficulty

of recruitment ie standard of applicants. Part of that problem is the appalling wages.


In the final days of my wife's life, the care and attention and support for me was excellent.

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Review from Mark I (Son of Resident) published on 30 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
After the sudden passing of my mother and my father suffering from Dementia our immediate thoughts were Dad having to be placed in a care home, fortunately for us, he was accepted into Manton Heights Care Centre 24 hours after my mums passing, unfortunately for us as a family Dad passed away 4 weeks
after mum. During my dad's short stay we found all the staff to be friendly, professional and nothing was too much trouble, we were constantly kept up to date with Dads unfortunate deterioration by his Key Worker along with other staff members in her absence. The compassion shown on the day of dads passing began with the initial call from the night staff through to the Administrator, Home Manager and other staff members.
As a family, we would not hesitate in recommending Manton Heights.
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Review from B G (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good service provided to my mum. Room clean. She is very clean and dressed well.
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Review from Richard K (Mother of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home to be an honest, clean and very well organised. The staff are extremely friendly and competent. My mother, who is residing here has improved in health and mental state. I find Manton Heights to be of the highest standard.
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Review from Linda R (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only at Manton Heights for 10 days for respite but during this time she was treated with the best of care. I would fully recommend this care home to everyone that needed to be cared for. We the family were kept updated with everything that was going on. The staff were excellent. Mum was always
put first whatever she liked to eat they tried to accommodate. Nothing was too much trouble.
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Review from Paul R (Son of Resident) published on 10 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to highly recommend both the facilities and staff at Manton Heights. My Mother spent her last year there and did so in comfort and with all of the attention possible from a really lovely team. Everyone there; nurses, carers, cooks, cleaners and admin staff all seemed to take a personal
interest in Mum and treated her with care, dignity and respect. My sister and I were frequent visitors as were other family members and we were always happy with the way in which Mum was being looked after. She slipped away quietly when her time came and it was a great comfort to know that her last days were comfortable and peaceful. Thank you all.
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Review from Sue D (Daughter of Resident) published on 1 February 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our mother, who has severe dementia, has been a resident at Manton Heights for almost 4 years. We have found the care to be variable, sometimes poor, sometimes good. The unit is often short staffed, especially at weekends.
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Review from Dara (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best aspect of Manton Heights is the dedication and professionalism of all the staff (there is a single carer whose standards are not as high as I would like). The residents in Carlton Wing are treated with care respect even when displaying challenging behaviours local management take their responsibilities
very seriously too and react quickly to any complaints on concerns.
Any issues which is why I have not rated overall as excellent this is due to lack of staff sometimes the common areas appear disorganised e.g lack of cushions, lack of chairs. Meal times are sometimes disorganised especially for those who need to be fed and residents not always overseen.
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Current Review Score: 9.6 (9.590)

Overview of Review Score

The Review Score of 9.6 (9.590) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 49 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.590 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (373 Excellents x 5) + (151 Goods x 4) + (34 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 561 Ratings = 4.59
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 46 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 46 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 7 Feb 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (3)

Rachel

Rachel Smith

Job Title: General Manager Joined: 2026

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.


Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.


I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.


I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.


Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah

Hannah Fowler

Job Title: Deputy Manager Joined: 2025

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.


A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.


Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.


As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.