Manton Heights Care Centre & ABI Centre

Well looked after by staff and management throughout my stay.

My father was admitted to the ABI unit for rehabilitation following a stroke. He was treated with kindness and respect. He improved dramatically with all the specialist help provided. We, as a family, were also supported and assisted through a very traumatic time, and are very grateful for all the help we have been given. Heartfelt thanks go to all the staff at the ABI unit.

My sister was admitted to the ABI centre after being diagnosed with Alzheimer's in February and suffering a stroke in April 2020. From day one, the care given by all the staff has been outstanding. They have treated my sister with great care, understanding and dignity. I will always remember the support they have given her and our family. I could not have asked for any more from them. Thank you.

To my dear friends in Manton Heights Care Centre & ABI Centre. This is a belated thank you for the wonderful care you gave me to get back on my feet. While I have been at home, I have managed to get back to my studio to put myself through a dance class, not yet Royal Ballet standard but getting there slowly. I could not have done this without you all. Thank you so much for all your patience and constant encouragement. I miss you terribly and look forward to seeing you all again soon.

My sister was admitted to the ABI following a stroke which had left her critically ill and very limited use of her right side and had affected her speech and memory. From the outset, a pathway for recovery was clear with all ABI staff providing knowledgeable care at an extremely high standard - the emphasis was always on supporting my sister to regain movement and to promote her independence. Staff were all very friendly and always on had to support and advise us as a family as we also supported her, helping with advice and information. ABI has maintained to a very high standard of hygiene and cleanliness; the meals were excellent, and the facilities for both physical and cognitive rehab were appropriate for supporting a range of needs. My sister remained at the ABI for around two months, and I am certain that she wouldn't receive the intensive input that she had there. We will always be grateful for the care, kindness and professional support that she received there. Thank you.

Excellent care for my grannie. In difficult covid circumstances, she received loving support from staff and end of life care. There was one member of staff, however, who was unpleasant to my grandmother but it was dealt with, and the staff moved to another area.

My mother has been in Manton Heights for nine months. I have visited mostly three times a week. I have been very impressed by the care given to my mum. The staff have all been wonderful and to the later stages of my mother's life have treated her with such kindness and dignity. She was always clean and well dressed. Her room was comfortable and clean. I was very pleased that I choose Manton Heights as the care home for mum.

My mum has been at Manton Heights for over a year now, and I wanted to commend the manager and his wonderful team. Most notably the new unit manager and has always been there for any queries in these recent stressful months with Covid-19, as has the manager who makes the time to pick up the phone and deal with any queries. All the team go above and beyond in their roles, and there is a genuine feeling of care and respect for all residents and staff alike. Almost every day, I had a lovely call or voice message from the lady who heads reception, to let me know Mum was doing well that day. Three ladies, in particular, are always there to help Mum through any difficult times, and call me to help calm Mum on the odd occasion she is feeling distressed or confused. To have had no cases of Covid-19 in the home throughout this time has been a major achievement, and I am sure all the families of the residents can't thank you all enough!

My mother has been at the home now for 3 years. In this time she has been cared for by the staff in a very caring and respectful way. Recently a new manager has taken over and has made a good few changes to the running of the home and I have to say they are for the better.

I don't know if I would recommend at present, but Manton Heights is under a new manager, who seems to be making some positive changes to improve the care and facilities.

My daughter, aged 52, has been treated in an overall manner by all staff involved with total compassion and dignity. We as a family wish to state that 100% care has been given. Many, many thanks to all staff and premises are excellent.

Not what I was lead to believe - I was informed it was like a hotel. Food is disgusting - OK if you like herbs (loads of them). Even when it is OK, such as Sunday lunch, they have run out of meat. Not always an evening drink given.

All the staff are excellent.

Fantastic care was given in my grandmother's final months. The environment is clean and tidy.

The whole family would like to thank the staff at Manton Heights for the wonderful care they gave to my father over the last 11 months of his life. His mobility was becoming severely limited, due to arthritis, so he agreed that he should move to the home to be closer to me. We all noticed that he became so much more relaxed when he settled in, which was wonderful. He always told us that the staff treated him with dignity and told his friends that he was pleased he had moved, which was obviously a comfort to us. He got to know many of the staff very well and he enjoyed their company. It was wonderful to have him living so close to me and many family members were able to visit for coffee and a chat He was very frail when he moved into the home but we enjoyed much quality time over the last months of his life. I would highly recommend the home; it has a wonderfully calm and caring environment, excellent staff, was always very clean and comfortable with good food, the laundry and maintenance services were most efficient. We could all relax in the knowledge that my father was perfectly content and being very well looked after.

If it has been possible to give the staff a score of more than excellent we would have done so. My mother was treated with dignity and respect throughout her stay in what was a very caring environment. I have no hesitation in recommending the Manton Heights Care Centre.

A well-run care home in a purpose-built building. From day one the management and staff co-operated with our family to ensure the well-being of my wife. They consulted us on her likes and dislikes and gave frequent reports on the state of health and progress. It only took her a few days to settle in and enjoy the care given and it was only her sudden and unexpected death which ended her stay.

She was in Coulton and I can not fault the staff or assistants day or night or the administration and office staff, wonderful caring people.

He moved to Manton Heights and I cannot describe how much support we have received, the staff are amazing with him. He’s like a different person when he’s there. I’m not sure how they do it but they do thank you to each and every one. I know our family is extremely lucky to have your support.

The care, respect and dignity they provide ae top quality, without exception, they are always happy to talk to family and friends about anything. Very supportive at what was a very difficult time to the family. My only request would be for more activities for those who are still wanting to be active, gardening, walking, card games, craft, sewing, painting, bowling and swimming.