Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
Review Us
9.7 132 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
Show Manton Heights Care Centre & ABI Centre on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (132)

9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.698) out of 10, based on 51 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 132 reviews.

Overall Experience
  • 96
  • 27
  • 8
  • 0
  • 1
Date Published
  • 132
  • 12
  • 28
  • 51
  • 81
Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 51
  • 19
  • 7
  • 6
  • 6
  • 5
  • 5
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 132, showing 121-132
Review from B G (Daughter of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good service provided to my mum. Room clean. She is very clean and dressed well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Richard K (Mother of Resident) published on 3 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find this care home to be an honest, clean and very well organised. The staff are extremely friendly and competent. My mother, who is residing here has improved in health and mental state. I find Manton Heights to be of the highest standard.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda R (Daughter of Resident) published on 6 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was only at Manton Heights for 10 days for respite but during this time she was treated with the best of care. I would fully recommend this care home to everyone that needed to be cared for. We the family were kept updated with everything that was going on. The staff were excellent. Mum was always
put first whatever she liked to eat they tried to accommodate. Nothing was too much trouble.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul R (Son of Resident) published on 10 April 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to highly recommend both the facilities and staff at Manton Heights. My Mother spent her last year there and did so in comfort and with all of the attention possible from a really lovely team. Everyone there; nurses, carers, cooks, cleaners and admin staff all seemed to take a personal
interest in Mum and treated her with care, dignity and respect. My sister and I were frequent visitors as were other family members and we were always happy with the way in which Mum was being looked after. She slipped away quietly when her time came and it was a great comfort to know that her last days were comfortable and peaceful. Thank you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sue D (Daughter of Resident) published on 1 February 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Our mother, who has severe dementia, has been a resident at Manton Heights for almost 4 years. We have found the care to be variable, sometimes poor, sometimes good. The unit is often short staffed, especially at weekends.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dara (Daughter of Resident) published on 1 February 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The best aspect of Manton Heights is the dedication and professionalism of all the staff (there is a single carer whose standards are not as high as I would like). The residents in Carlton Wing are treated with care respect even when displaying challenging behaviours local management take their responsibilities
very seriously too and react quickly to any complaints on concerns.
Any issues which is why I have not rated overall as excellent this is due to lack of staff sometimes the common areas appear disorganised e.g lack of cushions, lack of chairs. Meal times are sometimes disorganised especially for those who need to be fed and residents not always overseen.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary B (Daughter of Resident) published on 16 December 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I found the accommodation to be first class and of a high standard similar to that in a 4/5 star hotel. Although my 99 year old mother was not able to make use of the facilities, I was impressed by all that was available.
The level of care given to my mother was excellent and I have great admiration
for the dedication and professionalism of the staff.
My mother was in the care home for 9 months until her death in June 2016
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from George A (Son of Resident) published on 21 June 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother was admitted with severe dementia and received very good care and attention. One particular incident which comes to mind was that following a stay in Hospital, which was very poorly managed by the discharge unit, the care home staff stayed long after their normal working hours to settle her
back in safely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris A (Daughter-in-law of Resident) published on 21 June 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
With dementia nothing prepares you for the highs and lows of this devastating illness, whatever you do, you hope that for that moment the sufferer has happiness, as a minute later it is forgotten. Therefore to have witnessed the care and devotion given by Manton Heights and know they could be relied
upon in their efforts to keep her safe and comfortable, was reassuring. The staff should know they did make a huge difference
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W E (Daughter of Resident) published on 15 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother was a resident in the above home for three years and in that time she was extremely happy there and myself personally was very satisfied with the care she received during that time. The management were always available if you had any issues and the staff, down to the kitchen, laundry and cleaning
staff were superb. There were regular relative meetings with management. The activities team has grown over the years and so some splendid work with the residents who wish to participate. The home is spotlessly clean and well furnished and the kitchen staff go out of their way to accommodate the special dietary needs of some of the residents. Yes, some carers were average and have time off at the drop of a hat but that is the nature of the profession I guess. I wouldn't hesitate to recommend this home to others. Thank you.
Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI Centre

Thank you so much for your review we really appreciate when people take the time and effort to value the service our team offers

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from TM (Son of Resident) published on 31 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Exemplary care in peaceful, clean surroundings. The staff show dedication and treat the residents very much as valued individuals.
The food menu is varied, tasty and nutritious, and enjoyed by the residents; specific dietary requirements are catered.
The administrative support is efficient and communicative;
the staff do exactly what they undertake to do - all with a smile.
Visiting times are unrestricted; it's possible to go in any time over 24 hours which is comforting for the relatives.


Superb, sensitive, all round care where the needs of the individual are met and surpassed.

Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI Centre

Dear Sir, thank you for your review I will ensure the staff and management of Manton Heights are aware of your excellent feedback. Again thank you.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob N (Grandson of Resident) published on 18 March 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandmother has been at the home for three years. Having previously lived on her own in a high rise flat. Now at the grand old age of 97 and counting, enjoys her time. She loves the social side and the help she now gets from the very forthcoming staff. She is partially sighted and also hard of hearing
and no longer struggles like she did when she was on her own. We do enjoy seeing her when we visit looking very comfortable in her very comfortable room and realised her time in the flat was one of which should have been a sooner rather than later situation in leaving it. It is always nice to receive a warm welcome from everyone when we visit.
Reply from Mike Higginson, Chief Operating Officer at Manton Heights Care Centre & ABI Centre

Thank you for your positive review.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (439 Excellents x 5) + (117 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 583 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.