Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 135 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided by Manton Heights Care Centre & ABI Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Contact Manton Heights Care Centre & ABI Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Manton Heights Care Centre & ABI Centre to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (135)

9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.695) out of 10, based on 52 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 135 reviews.

Overall Experience
  • 99
  • 27
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Date Published
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Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 52
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Total of 135, showing 101-120
Review from T W (Resident) published on 26 November 2019 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Not what I was lead to believe - I was informed it was like a hotel. Food is disgusting - OK if you like herbs (loads of them). Even when it is OK, such as Sunday lunch, they have run out of meat. Not always an evening drink given.
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Review from N B (Granddaughter of Resident) published on 31 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care was given in my grandmother's final months. The environment is clean and tidy.
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Review from L C (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole family would like to thank the staff at Manton Heights for the wonderful care they gave to my father over the last 11 months of his life. His mobility was becoming severely limited, due to arthritis, so he agreed that he should move to the home to be closer to me. We all noticed that he became
so much more relaxed when he settled in, which was wonderful. He always told us that the staff treated him with dignity and told his friends that he was pleased he had moved, which was obviously a comfort to us. He got to know many of the staff very well and he enjoyed their company. It was wonderful to have him living so close to me and many family members were able to visit for coffee and a chat He was very frail when he moved into the home but we enjoyed much quality time over the last months of his life. I would highly recommend the home; it has a wonderfully calm and caring environment, excellent staff, was always very clean and comfortable with good food, the laundry and maintenance services were most efficient. We could all relax in the knowledge that my father was perfectly content and being very well looked after.
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Review from F L (Daughter of Resident) published on 16 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If it has been possible to give the staff a score of more than excellent we would have done so. My mother was treated with dignity and respect throughout her stay in what was a very caring environment. I have no hesitation in recommending the Manton Heights Care Centre.
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Review from Philip J (Husband of Resident) published on 11 September 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A well-run care home in a purpose-built building. From day one the management and staff co-operated with our family to ensure the well-being of my wife. They consulted us on her likes and dislikes and gave frequent reports on the state of health and progress. It only took her a few days to settle in
and enjoy the care given and it was only her sudden and unexpected death which ended her stay.
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Review from Pat M (Sister-in-law of Resident) published on 19 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would even recommend myself for a place at Manton Heights if or when needed or any of my relatives or friends.
She was in Coulton and I can not fault the staff or assistants day or night or the administration and office staff, wonderful caring people.
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Review from Christine P (Daughter of Resident) published on 1 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have had the hardest few months of my life.... my dad has Alzheimer’s diagnosed in 2013, last year he was unable to continue living independently so he moved in with me. I could not cope and was at my wit's end. I felt ashamed and useless. I had no choice but to look for residential care.
I met with
the Manager and he was so supportive, I’m not ashamed to say I cried all over him. He assessed my Dad, he was wonderful with him. The manager left and my Dad said 'well he was nice'!! He has not said that about anyone for ages.
He moved to Manton Heights and I cannot describe how much support we have received, the staff are amazing with him. He’s like a different person when he’s there. I’m not sure how they do it but they do thank you to each and every one. I know our family is extremely lucky to have your support.
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Review from K S (Daughter of Resident) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't recommend the facility and staff at Manton Heights enough.
The care, respect and dignity they provide ae top quality, without exception, they are always happy to talk to family and friends about anything. Very supportive at what was a very difficult time to the family. My only request would
be for more activities for those who are still wanting to be active, gardening, walking, card games, craft, sewing, painting, bowling and swimming.
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Review from R R (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is in Manton Heights. His care is excellent, he is always treated with respect and dignity.
His room is comfortable and well appointed and all the staff are caring, thoughtful and considerate.
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Review from James B (Son of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service is always first class. I am reassured that my mother is cared for in the way I would want.
The staff are attentive. The rooms and building are clean I am very happy with the service.
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Review from V T (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Before Dad entered the home, we found staff to be very friendly. On entering the home, Dad was made to feel at home straight away.
Staff were on hand to assist him if he needed help. They treated him as if he had been there a long time.
He took up residence on 15th April 2019.
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Review from Becky (Daughter of Resident) published on 1 April 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother (who has dementia) has lived at Manton Heights Care Centre for over 3 years and during the earlier part of that time, the quality of the care was variable. More recently, under a new management team, we have seen improvements in both the overall level and the consistency of care. We feel
our mother is known to the staff as a person. They have a good understanding of her needs and make adjustments as her condition progresses. They have given a lot of time to our family - supporting 2-way communication of thoughts and ideas about mum's care. It is a very open environment in terms of relatives visiting. The lounge & dining areas have been redecorated recently and are light, bright and comfortable with new furniture. A good range of activities are provided for residents. As relatives, it does take some time to appreciate the very demanding nature of the task of providing care for elderly people with dementia. Though more expensive than we would like, we deem the Manton Heights Care Centre to be doing a good job. Thank you
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Review from Jessica G (Granddaughter of Resident) published on 18 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandfather has been in the loving care of Manton Heights Care Home since July 2015. The care and compassion from all of the staff within the home, at all levels, has been second to none.


Grandad was cared for by the staff at the home over the last few days of his life. We were able to stay with

him all day and night at his bedside, and both the day and night staff were amazing, they treated my grandad with respect and dignity throughout and were always checking to see if we were ok and if they could get us anything. I could really see how much they all cared for my grandad, as so many of them expressed how much they were going to miss him and the memories they have shared.


Lastly, thank you to each and every member of staff at Manton Heights for your care, compassion and support throughout such a sad and difficult time for our family. We are indebted to Manton Heights for the excellent care we have received and would recommend them to anyone needing care beyond the family.

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Review from V W (Daughter of Resident) published on 14 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having arrived in September and after not being cared for properly at another care home, my Mother has settled in very well at Manton Heights. The standard and comparisons between the two homes are very noticeable. The proactive manager and his team are very friendly, caring, helpful and approachable.
The level of care and kindness they show to all residents, not just my mother, is exceptional. Communication is excellent and regular relative meetings are held. My mother's room is bright, clean and airy. The dining area is very well laid out in restaurant style when in use and there is a lovely separate lounge, which has recently been refurbished. There are activities for those who wish to join in and an on-site hairdressing facility.
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Review from Barbara S (Daughter of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring good staff with plenty going on. Friendly office staff and management are helpful. Kept up to date with all things. Home is clean and good food. Always welcome to visit with no restrictions on visits. Big room so if you want to, you can remain private.
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Review from Judith B (Daughter of Resident) published on 7 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was very happy and settled most of the time during the 5 years she lived at Manton Heights. Her end of life care was excellent. The care staff were sensitive and kind to her and they treated her with dignity and respect. They were also very supportive to me and my family as we kept vigil by
her bedside. Thank you.
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Review from Charles R (Son of Resident) published on 27 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother sadly passed away at Manton Heights this week.


She has been a resident in the Maulden Dementia Unit for the last 8/9 months. The care she has received has been exemplary. On arrival from another local care home, her condition and demeanour actually improved. She calmed down and was back

to being my joyous Mum again.


Her passing was thankfully speedy, dignified and peaceful and this was in no small measure due to the carers and assistants. 48 hours before her death, she had been on one of the units trips out to Milton Keynes to see the Christmas shops, which she enjoyed immensely.


Leaving her room for the last time was difficult, but the sympathy, empathy and sheer consideration for myself and my wife made the whole process a great deal easier. I shall always be grateful to the staff from top to bottom all of whom showed the best in human kindness at a difficult time.


I have experience of other care homes for other relatives and can thoroughly recommend Manton Heights.

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Review from Kate H (Daughter of Resident) published on 26 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum came here in April 2018 after we had provided full-time care for her at home and her condition had deteriorated to the point where we knew she needed to be in a much safer environment. I had seen quite a few homes and knew the moment I walked in this was somewhere different. We have always found
the staff extremely helpful and management even more so, always going to extra mile to ensure our mum is happy. Our mum is safe, happy and there are always plenty of activities every day.
Would thoroughly recommend to anyone looking for a residential home for a relative with dementia.
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Review from Neil S (Son-in-law of Resident) published on 22 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manton Heights is a nearly new purpose-built, (rather than an adapted dwelling) care home, that offers a personal touch with excellent modern facilities. The whole site is clean, light and airy with very contentious staff who really care about the residents. It is not the cheapest care home in the area,
but the facilities and staff make it a good investment for the wellbeing of your relative, with a dedicated Dementia wing where the staff are lovely.
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Review from Anthony C (Husband of Resident) published on 17 July 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall the standard of care has been good. When dealing with resident's physical needs most staff appear to be competent and kind. A wide range of food has been available for breakfast. Staff have been willing to provide something different if residents ask for something that is not on the menu. The
dining room has been decorated and new dining chairs provided. On the whole, laundry has been satisfactory provided all items are named with the room number. Residents and relative meetings have provided information and allow relatives to express their concerns.
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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 52 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 49 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.695 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (444 Excellents x 5) + (122 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 593 Ratings = 4.695
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 49 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 49 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.