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- Manton Heights Care Centre & ABI Centre care home

Mantle Heights was absolutely exceptional and beyond anything I expected of a care home.Hannah S(Daughter of Resident/Service User)

Very attentive friendly staff who are always talking to and looking after the resident needs.J D(Friend of Resident/Service User)


Mantle Heights was absolutely exceptional and beyond anything I expected of a care home.Hannah S(Daughter of Resident/Service User)

Very attentive friendly staff who are always talking to and looking after the resident needs.J D(Friend of Resident/Service User)


Manton Heights Care Home is nestled in a popular residential area of Bedford.
The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.
If you like sports, nearby is the Bedford Blues Rugby...
Care Provided by Manton Heights Care Centre & ABI Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 91 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.
The price(s) shown are provided by the care home. Contact Manton Heights Care Centre & ABI Centre for full pricing details and T&Cs.
Contact Manton Heights Care Centre & ABI Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- RCH Care Homes Ltd
- Private Owned
Person in charge
- Rachel Smith (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (79)
Visiting
- Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.
Parking
- Car parking is available
Manton Heights Care Centre & ABI Centre Reviews (157)
Manton Heights Care Centre & ABI Centre has a Review Score of 9.6 (9.641) out of 10, based on 56 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 157 reviews.
Couldn't recommend enough. Thank you.
It was a pleasure to care for your relative and meet you all.
I have been pleased with the care my relative has received whilst at Manton Heights ABI unit, particularly during the tricky time of managing the COVID 19 pandemic.
I would make 2 observations that could be improved:
1. There is no way of ringing the unit outside week day office hours and this is a problem (particularly relating to point 2)2. My relative was taken to the local A&E on 2 occasions and I was not told. On the first occasion I had a phone call from the A&E department direct asking me to come and pick him up and take him home! I was then unable to reach ABI and confirm the details of his discharge and was only able to get to the bottom of it all by pulling rank with A&E (I am an NHS consultant) and getting to speak to their doctor. I would suggest that next of kin is informed about going to A&E as a routine, partly as movement to A&E identifies a deterioration in medical condition.
Thank you for your feedback Adrian. In regards to your feedback about the phone and admissions to hospital I will certainly address this. When someone is admitted to hospital we do always try to notify next of kin and our paperwork is sent with the patient, therefore unsure why they called you and...
Our mum was sent for an assessment from hospital. It was out of our area. Mum went downhill so quickly here, mainly due to lack of staff I think. We were only able to visit once then it had a sickness bug so we never saw Mum for 9 days. The shock we got was so distressing. Dementia was to blame for Mum's death but had she been nearer, we could have visited every day.
Thank you for reaching out to us with your...
I spent 4 weeks at the centre. I found the staff and management very helpful. I was treated with dignity and also as an individual. The food was excellent and the facilities and room was generally very good. I progressed quickly on my individual care plan and I am grateful for all support given.
Thank you for your feedback, so glad to hear you're doing well.
All very friendly. Rooms large, staff excellent and always make time for a chat. Cannot fault it so far, lovely garden room, lovely view looking out over Bedford, loads of parking. All in all a very good facility.
Very good helpful staff.
Thank you for your feedback Len, it was a pleasure to work with you and we wish you all the best in your ongoing rehabilitation at home.
Thank you. May these types of activities continue with the amazing input from the staff that enables it to happen.
Thank you so much for your kind words, Fiona. We love what we do here, and we feel like we are working with our own family and taking care of them as such. We also love doing all the activities that you will see more of, especially around Christmas.
A wonderful wonderful home with an excellent team who genuinely care about what they do! The staff are always willing to help and the communication is great. It’s a rewarding place to work and will stick with me forever.
My husband received very good care from all the staff at Manton Heights ABI Centre after his recent stroke. He was encouraged to be positive about the future and given every assistance to achieve this. He made really good progress with all the physiotherapy he received.
Angela, gthank you soo much for your review and comments.
I was transferred to ABI on discharge from hospital for stroke rehabilitation. The modern premises are kept spotlessly clean by the housekeeping staff. Individual en-suite rooms make ablutions much easier. Care team not only look after daily needs very well but will always find time to meet individual physical or social/emotional needs. The centre has a very experienced physiotherapy team who do a great job taking clients through a phased recovery. Psychotherapy sessions are available to help with the mental and emotional effects of a stroke. For those whose speech was affected, there are also speech therapists. There is a screened garden and activities are available as clients progress. Meals are good quality, generous and tasty. Squash and beverages are always available. Although there are some restrictions due to Covid, family and friends are permitted to visit in adjacent accommodation or "window" visits. All staff wear PPE at appropriate times.
Thank you for your review of the ABI unit. The team are very proud of their service and we will ensure this feedback is passed on to the team.
Well looked after by staff and management throughout my stay.
My father was admitted to the ABI unit for rehabilitation following a stroke. He was treated with kindness and respect. He improved dramatically with all the specialist help provided. We, as a family, were also supported and assisted through a very traumatic time, and are very grateful for all the help we have been given. Heartfelt thanks go to all the staff at the ABI unit.
My sister was admitted to the ABI centre after being diagnosed with Alzheimer's in February and suffering a stroke in April 2020. From day one, the care given by all the staff has been outstanding. They have treated my sister with great care, understanding and dignity. I will always remember the support they have given her and our family. I could not have asked for any more from them. Thank you.
To my dear friends in Manton Heights Care Centre & ABI Centre. This is a belated thank you for the wonderful care you gave me to get back on my feet. While I have been at home, I have managed to get back to my studio to put myself through a dance class, not yet Royal Ballet standard but getting there slowly. I could not have done this without you all. Thank you so much for all your patience and constant encouragement. I miss you terribly and look forward to seeing you all again soon.
My sister was admitted to the ABI following a stroke which had left her critically ill and very limited use of her right side and had affected her speech and memory. From the outset, a pathway for recovery was clear with all ABI staff providing knowledgeable care at an extremely high standard - the emphasis was always on supporting my sister to regain movement and to promote her independence. Staff were all very friendly and always on had to support and advise us as a family as we also supported her, helping with advice and information. ABI has maintained to a very high standard of hygiene and cleanliness; the meals were excellent, and the facilities for both physical and cognitive rehab were appropriate for supporting a range of needs. My sister remained at the ABI for around two months, and I am certain that she wouldn't receive the intensive input that she had there. We will always be grateful for the care, kindness and professional support that she received there. Thank you.
Excellent care for my grannie. In difficult covid circumstances, she received loving support from staff and end of life care. There was one member of staff, however, who was unpleasant to my grandmother but it was dealt with, and the staff moved to another area.
Thank you for your review for Manton Heights Care Home - we value all types of feedback whether it be positive or constructive to improve our services for the residents.
My mother has been in Manton Heights for nine months. I have visited mostly three times a week. I have been very impressed by the care given to my mum. The staff have all been wonderful and to the later stages of my mother's life have treated her with such kindness and dignity. She was always clean and well dressed. Her room was comfortable and clean. I was very pleased that I choose Manton Heights as the care home for mum.
My mum has been at Manton Heights for over a year now, and I wanted to commend the manager and his wonderful team. Most notably the new unit manager and has always been there for any queries in these recent stressful months with Covid-19, as has the manager who makes the time to pick up the phone and deal with any queries. All the team go above and beyond in their roles, and there is a genuine feeling of care and respect for all residents and staff alike. Almost every day, I had a lovely call or voice message from the lady who heads reception, to let me know Mum was doing well that day. Three ladies, in particular, are always there to help Mum through any difficult times, and call me to help calm Mum on the odd occasion she is feeling distressed or confused. To have had no cases of Covid-19 in the home throughout this time has been a major achievement, and I am sure all the families of the residents can't thank you all enough!
Thank you so much for your lovely feedback, we'll be sure to share it with our team as we know how much it will mean to them that their support has helped both your mum and yourself during these challenging times - we aim to support not only our residents but their families too.
My mother has been at the home now for 3 years. In this time she has been cared for by the staff in a very caring and respectful way. Recently a new manager has taken over and has made a good few changes to the running of the home and I have to say they are for the better.
Thank you very much for taking the time to leave a review, your feedback is invaluable to both any potential families who are looking for a care home and to us so that we can learn and continue to strive to provide the highest quality of care.
I don't know if I would recommend at present, but Manton Heights is under a new manager, who seems to be making some positive changes to improve the care and facilities.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 01 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (28) & Events (0)
- 20 Jul 2026
Manton Heights Achieves Good CQC Rating As Inspectors Praise Leadership, Care and Rehabilitation Manton Heights Care Centre and its specialist Acquired Brain Injury (ABI) Unit in Bedford are celebrating after...
- 30 Apr 2026
Manton Heights Care Centre in Bedford marked the Easter season with a series of vibrant events, bringing together residents, families, and the local community for meaningful celebrations filled with activity...
- 03 Feb 2026
The Lifestyle Team at Manton Heights Care Centre has been nationally recognised after being named a finalist for the Inclusion Award at the National Activity Providers Association (NAPA) National Activity...
There are no upcoming events for Manton Heights Care Centre & ABI Centre.
Awards / Recognitions (4)
- 23 Jan 2026Recipient: Manton Heights Care Centre & ABI Centre
- 06 Nov 2021Recipient: RCH Care Homes Ltd
- 01 Feb 2018Recipient: RCH Care Homes Ltd
Accreditations
There are no accreditations posted yet for Manton Heights Care Centre & ABI Centre.
Meet the Team (3)

I’m delighted to be General Manager at Manton Heights Care Centre, having previously supported the home as Interim Manager.
Being part of the RCH Care Homes family again feels very special, and working within an ethos that truly aligns with my own values makes this role even more meaningful.
I have spent 13 years working as an interim across a wide range of services, including mental health, learning disabilities, nursing and residential care. During that time, I have held roles such as Interim Manager, Regional Manager and Interim Operations Director, supporting homes to strengthen quality and stability. Before this, I worked as a Registered Manager, primarily within nursing care.
I hold a Level 7 qualification in Management and Leadership in Care, as well as a Master’s Degree in Dementia — a subject I am truly passionate about.
Above all, I want every person living at Manton Heights to enjoy a meaningful, fulfilling life, supported by a team that feels valued and empowered.

Hannah joined Manton Heights Care Centre in February 2025, bringing over 10 years of specialist experience in supporting individuals living with dementia across care homes, hospitals, and community settings.
A Dementia Champion, trained by the University of Worcester and currently completing a Master’s degree in Dementia, Hannah is passionate about sharing her knowledge and supporting others to deliver compassionate, person-centred care.
Her approach focuses on getting to know each resident’s life story, preferences, and routines to create moments of comfort, connection, and reassurance. She encourages independence wherever possible, helping residents to live with dignity, purpose, and joy.
As Deputy Manager, Hannah takes pride in mentoring her team and promoting a positive, supportive environment where everyone feels valued. “What I love most about my role is making a difference every day — helping residents live well with dementia and supporting a team that truly cares.”

With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service -more info.