Manton Heights Care Centre & ABI Centre

Woodlands, Off Manton Lane, Bedford MK41 7LW
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9.7 132 Reviews
  • Manton Heights Care Centre & ABI Centre, Bedford
Manton Heights Care Home is nestled in a popular residential area of Bedford.

The home is purpose-built and offers bespoke, person-centred care for individuals with Residential Dementia needs
Manton Heights is centrally located with easy access to a wide number of recreational facilities and amenities, including a good range of shops, cafes, and restaurants, all of which are within a 5-mile radius.

If you like sports, nearby is the Bedford Blues Rugby Club, Bedford Athletics Stadium and Bedford and Country Golf Club - all within a 3-mile radius.

There is a local theatre, a cinema, garden centres, and right on the door step is Bedford Park, which is just 5 minutes away in the car.

There are also good local transport links including taxis and buses, and the train station is less than two miles away!

Manton Heights Care Centre is very proud of it's strong community links and regular involvement with local community groups, charities, schools and nurseries, churches and businesses.

The team offers a home from home experience which is tailored to each residents’ personal needs and preferences.

The facilities have been designed to a high standard using modern equipment and technologies to support daily living. The accommodation and living areas are set over two floors, and the living areas and bedrooms are decorated to a high standard using quality bespoke furniture and soft furnishings.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1500
  • RESPITE Self-Funded Residential Dementia Care: from £1650

*All fee’s are based on a pre-admission assessment conducted by the team at Manton Heights Care Centre.

These prices are only a guideline, please contact Manton Heights Care Centre & ABI Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Vera Moreira (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (79)

Visiting

  • Manton Heights Care Centre and ABI Unit welcome visitors. Please contact the home directly for the latest visiting arrangement.

Parking

  • Car parking is available

Manton Heights Care Centre & ABI Centre Reviews (132)

9.7

Manton Heights Care Centre & ABI Centre has a Review Score of 9.7 (9.698) out of 10, based on 51 reviews in the last 2 years.
Over all time Manton Heights Care Centre & ABI Centre has 132 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Manton Heights Care Centre & ABI Centre
  • 51
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Total of 132, showing 41-60
Review from Lilly H (Granddaughter of Resident) published on 23 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my grandparents are currently residing at Manton Heights and I’ve been so impressed with not just the big things but the attention to detail. Their rooms are big and clean, the food is amazing and well thought out for their needs, the entertainment is lovely but most of all the staff are wonderful
and so kind. Two ladies have been especially kind and very empathetic to our family's situation, I feel they really have our back which means so much. I hope my grandparents can stay here as the relief of knowing they are so well cared for is beyond comforting. I might even book myself a room for the future (just in case)
Reply from Sia Lebbie, Reviews Team at Manton Heights Care Centre & ABI Centre

Dear Lilly,
Thank you for taking the time to share such a heartening review. We are genuinely touched by your kind words and are thrilled to hear about your positive experience with Manton Heights.
It brings us great joy to know that your grandparents are enjoying their time with us. Ensuring comfort and well-being in every aspect of residents' lives is our fundamental goal. Our team is dedicated to providing compassionate care, and your recognition means a lot to us. Knowing that our staff has your back and that you find comfort in their support is truly heartening. We would be delighted to welcome you as well whenever the need arises.
Best wishes.
Team at Manton Heights.

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Review from Colin U (Son of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent and the staff are very friendly and accommodating.
Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thanks very much for the positive feedback! I will make sure the team at Manton Heights Care Centre are aware of the recommendation.

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Review from Lorraine S (Daughter of Resident) published on 18 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very caring, friendly staff and well-kept premises.
Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thank-you very much for the feedback - I will ensure the team at Manton Heights Care Centre are aware of your feedback.

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Review from D M (Stepson of Resident) published on 17 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our 87-year-old, very active and independent Step-Mum suffered a serious stroke in November 2023, which required two weeks of intensive care at the Lister Hospital in Stevenage.
From there she was discharged to the ABI Centre at Manton Heights in Bedford a small (12-bed) specialist rehabilitation
unit. We have had no experience with this before, but cannot stress enough just how good this unit has been. First-class facilities, a tailored, well-structured daily programme of speech therapy, physiotherapy and counselling complemented by voluntary but encouraging group sessions with others who had also suffered a stroke, and easy, relaxed visiting. The results have been truly remarkable and our step-mum has now returned home, with a fully structured care package following excellent liaison between the unit and Social Services.
Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Thank you for leaving us such a positive and detailed review. We are truly pleased to hear about the positive outcome for your step-mum and are glad we could provide the facilities and daily program tailored to her needs. We are pleased to know that our therapy sessions, counselling and group sessions have led to remarkable improvements and appreciate your acknowledgement of the excellent liaison between the unit and Social Services, highlighting the importance of collaboration for a fully structured care package. We value your trust in us and wish your step-mum continued progress and well-being.

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Review from Julia C (Daughter of Resident) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the day that Mum arrived at Manton Heights ABI unit, there was an individual plan for her rehabilitation. Every single member of staff at the unit contributed to Mum's development and to the excellent communication with family members. It was amazing to see the steady improvement whilst she was
a resident and, because I was included in the planning, I was able to learn how to support her to continue to improve once she returned home. The sense of community in the unit was an important aspect for Mum and she was able to re-learn, first to communicate and then to support and encourage others. I was amazed one day when she told me about the fit of giggles that had started in a group exercise class. I would not hesitate to recommend the team at Manton Heights to anyone who needs ABI rehabilitation.
Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Julia, thank you so much for taking the time to share the positive experience you and your mum had at Manton Heights ABI unit. We're thrilled to hear about the progress your Mum made during her time with us and the positive impact it had on your family. Our dedicated team takes great pride in providing personalised rehabilitation plans and fostering open communication with family members and it's excellent to know that you felt included in the planning process and were able to learn how to support your Mum's ongoing improvement. We really appreciate your recommendation and are grateful for the opportunity to contribute to the well-being of your mother.

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Review from Hannah S (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mantle Heights was absolutely exceptional and beyond anything I expected of a care home. The staff built not just a professional bond with my mum but she saw them as friends. They understood every need my mum had and catered for everything we asked of them. They were exceptional at keeping in touch
and keeping me informed of any meetings or appointments my mum had.
She was given a lovely room which was suitable for her needs and always clean.
They went above and beyond and I couldn’t recommend Mantel Heights more. The manager was brilliant and considering what he has to do daily he always kept me in the loop of things. Fantastic place.
Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

Dear Hannah, we are thrilled to hear that your expectations were not only met but exceeded during your mum's time with us. We always strive to ensure that families are kept in the loop regarding their loved one's care journey and are glad to know your experience did not fall short of this commitment. We are also pleased that you found her room suitable and up to standards. Thank you for your kind words about our manager and the entire team, we're honoured to have been a part of your mum's care experience.

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Review from J B (Sister-in-law of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since he has been in Manton Heights we have had no problems. They have taken care of him very well. He has settled in well. He is now eating well.
He takes his meds which he was not doing when living at home.
Reply from Sia Lebbie, Marketing Executive at Manton Heights Care Centre & ABI Centre

We are delighted to hear that your experience with Manton Heights has been positive, and we appreciate you taking the time to share your feedback. It's heartening to learn that your loved one has settled in well and is being given the quality of care we consistently aim to deliver. As our teams commit to providing personalised and attentive care, it pleases us to know that your loved one is now eating well and consistently taking their medications. We are grateful for the opportunity to make a positive difference in their life.

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Review from Nyla A (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was a difficult case as he came from hospital not mobile at all. He was treated fairly by all staff members at the home, they tried many different exercises to get him moving about/in a completely different mindset from when he started.
He was given physiotherapy, they were patient and kind
to him and provided him with the tools to get up and get moving again (was able to go to the toilet alone unassisted) and he walked back from the car to his home added with a frame. He was given speech therapy, along with many other opportunities within the home.
The home is lovely, brand new in fact, really nicely decorated and the rooms are great sizes. Good facilities for visitors and patients also. The team even dropped my father back at home and saw his home environment/equipment was adequate. All my phone calls, all my visits and the team did everything they could. Thank you. Would recommend this unit 100%.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to leave a review for the service. We are so pleased to hear that your father benefited from the time spent with our trained professionals. We will ensure that the team receive the feedback in your review.

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Review from C B (Daughter of Resident) published on 12 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rehab following a stroke. Parent was up and walking with a frame and well and stable enough to be discharged home. Excellent therapy and care whilst in the ABI. An excellent facility. Cannot praise highly enough.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you for taking the time to leave a review about our service. We appreciate all feedback and will ensure that your review is passed on to the team.

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Review from David N (Son of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Manton Heights Care Centre & ABI Centre is a lovely care home. My mother has been extremely well looked after by attentive and caring staff. Today was her birthday and she was made to feel a very special 89 year old by the carers, many of whom made a special effort to come and wish her happy birthday.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

We're so glad to hear that your mother is happy at Manton Heights. Thank you for taking the time to leave a review for us.

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Review from A R (Daughter of Resident) published on 18 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Right from my initial phone query about Manton Heights, to the day Dad left the care home - we experienced nothing but pure professionalism, empathy and understanding from all of the staff.


The managers explained everything very clearly, they listened and didn't make me feel silly for all the questions

I was asking. Dad is quiet and isn't very sociable but the staff made sure they kept him comfortable. My Mum felt really confident he was in safe hands, the staff let her speak to him every day on the phone, and they told her how he was doing.


The rooms are clean, well well-ventilated, with a lot of quiet spaces, brightly lit and welcoming for residents. The staff have much positive energy and really care. This is what attracted me and Mum to the home. We'd gladly have Dad stay again.

Reply from Mark Bennett, Reviews Team at Manton Heights Care Centre & ABI Centre

Thank-you very much for such a positive review! Great to read that from initial enquiry to move-the experience is caring and attentive.

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Review from N L (Daughter of Resident) published on 30 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank the staff at Manton Heights for putting in so much effort and time into entertaining the residents. She really is very passionate about her job and goes the extra mile.
I have found it very stressful having to put my mother into a care home but the whole team at Manton Heights
are absolutely amazing!
Thank you for all your support at what is a very difficult time.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you very much for your feedback regarding the move-in process at Manton Heights. I will ensure the care team are aware of this at Manton Heights Care Centre.

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Review from Helen F (Wife of Resident) published on 15 August 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
When you walk into Manton Heights you see people smiling. Everyone is friendly and keen to help. The atmosphere is calm and relaxed. The rooms are light and airy and there is a lovely outside garden area to sit in. It is comfortable and clean and informal. There is a relaxed, cheerful and respectful
relationship between staff and residents. It is easy to see that the staff really care about the residents.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you very much for your feedback regarding your experience at Manton Heights Care Centre. I will ensure the feedback is circulated to the team in the home.

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Review from William W (Son of Resident) published on 10 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved in at the beginning of July. I have only managed to visit once, but I am very impressed with Manton Heights care home. Mum is well looked after, and anything she wants or needs, she only has to ask. Fortunately, my sisters and niece live more locally and have visited often. They are
also very impressed, and it's a great weight off our minds that Mum is getting such a high level of care. The building is modern and well maintained, the staff are friendly, helpful and efficient.
Mum has her own room with an ensuite, with a nice view out of the window. The meals are very good with a variety of choices at every sitting.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you for your kind review of Manton Heights Care Centre - I have passed on your feedback to the care team and General Manager.

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Review from D H (Son of Resident) published on 26 June 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Would be good if you would answer the door to allow visitors in. Came at 11am and rang the doorbell for approx 10 minutes.
Wonder why you feel that is something that is acceptable. Still, it’s not as though, this is a highly paid-for service.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

On this particular day there were family and friends events going on throughout the home, including entertainment which we believe may have held up the door being answered on this occasion.
We would very much appreciate the opportunity to discuss your review further in person to enable our service to continue to grow.

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Review from Ainsley P (Son of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff and building are the best - thank you for looking after Mum for us.
The staff arranged a birthday party for Mum; it was lovely, and we all enjoyed ourselves.
The parking is very handy too.
After the care provided, Mum can now return home.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you so much for the wonderful feedback regarding your mother's birthday celebrations. I will ensure this feedback is passed on to the team at Manton Heights Care Centre.

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Review from L M (Granddaughter of Resident) published on 22 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you to one lady for being so involved with my grandmother's birthday and for being such a positive and uplifting spirit. All of the staff got involved and ensured everyone had an enjoyable time.
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

Thank you very much for your feedback - I am so glad your grandmother had an enjoyable time. I will ensure the feedback is passed onto the Manton Heights Care Centre Team.

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Review from Lauren M (Granddaughter of Resident) published on 20 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Nice place, my kids absolutely love coming to visit their great nan as it's so welcoming here. The activity lady is wonderful, always happy/bubbly and always finding something for people to do and keeping the residents and visitors busy!
Reply from Mark Bennett, Senior Management Team at Manton Heights Care Centre & ABI Centre

I would like to thank you for your review regarding your experience at Manton Heights Care Centre. We take all feedback seriously and I will ensure this is passed on to the care home team.

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Review from Caroline B (Daughter of Resident) published on 27 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came to Manton Heights Care home with a diagnosis of Alzheimer's disease, she found it difficult to get used to a new place. But with the help of friendly staff making her feel comfortable after a while she felt secure and at home. I felt good knowing that my mum was safe, secure and busy participating
in the activities that she enjoyed doing.
On behalf of my mum, I want to say thank you for all the care and support you gave to my mum and my family.
Reply from Abigail Draper, Customer Relations Team at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to leave your review and your wonderful comments.

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Review from Adam M (Son of Resident) published on 2 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
If someone you know has just been admitted to Manton Heights Care Centre & ABI Centre for rehabilitation please rest assured they are in very safe hands.
My mum was transferred here 3 months ago after suffering a life threatening stroke leaving her with extremely limited movement and speech.
Since
then the rehab team have put her through a regular routine of cognitive therapy, speech therapy, occupational therapy and physiotherapy which has seen her go from strength to strength.
Reply from Abigail Draper, Marketing Manager at Manton Heights Care Centre & ABI Centre

Thank you so much for taking the time to leave a review on carehome.co.uk. It is always lovely to receive such positive feedback and something we will be sharing with the team. It's good to hear the views of family and loved ones so that we can continue to strive to offer the best service we can. We are really pleased that your mum has improved so well and wish you all the best for the future.

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Current Review Score: 9.7 (9.698)

Overview of Review Score

The Review Score of 9.7 (9.698) out of 10 for Manton Heights Care Centre & ABI Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 51 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 48 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.698 for Manton Heights Care Centre & ABI Centre is calculated as follows: ( (439 Excellents x 5) + (117 Goods x 4) + (24 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 583 Ratings = 4.698
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Manton Heights Care Centre & ABI Centre is based on 48 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2, which has been reached with 48 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Vera

Vera Moreira

Job Title: General Manager

As the General Manager of Manton Heights Care Centre, Vera brings a wealth of experience in care. With a deep-rooted passion for providing the highest standard of support, Vera is dedicated to ensuring residents receive not just care, but respect, dignity, and love.


As a Registered Nurse, Vera has spent her career committed to improving the lives of those in her care. Her expertise extends beyond traditional healthcare—she also served as a medic in the Portuguese Air Force, where she honed essential skills in discipline, teamwork, and decision-making under pressure. This unique experience has shaped her leadership style, enabling her to lead with both empathy and efficiency.


For Vera, managing a care home is about more than just providing support—it’s about creating a nurturing and inclusive environment where residents feel valued and fulfilled. She takes pride in fostering a team-oriented culture, continuously seeking innovative ways to enhance well-being and the overall resident experience.


"Every day, I am inspired by the resilience and wisdom of our residents, and I am honoured to play a role in enhancing their lives with dignity and joy." –

Sian

Sian Hughes

Job Title: Lifestyle Lead Joined: 2022

Sian Hughes, Lifestyle Lead at Manton Heights Care Centre, is dedicated to creating meaningful and engaging experiences for residents.
With seven years in care, she started as a Community Support Worker before progressing to senior roles.
Sian joined the Manton Heights family as a Senior Rehab Assistant at the ABI Unit nearly three years ago. In February 2024, Sian moved to the role as Lifestyle Lead for Manton Heights Care Centre.
She completed her D.O.V.E.S dementia training in June 2024, further enhancing her skills.
Sian loves her role, leading a supportive team to bring joy to residents’ daily lives. She values the strong family atmosphere at Manton Heights, where staff, residents, and families support one another.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Manton Heights Care Centre & ABI Centre to verify any information. View our terms and conditions. Manton Heights Care Centre & ABI Centre has an Enhanced Service - more info.