Manton Heights Care Centre & ABI Centre

Any issues which is why I have not rated overall as excellent this is due to lack of staff sometimes the common areas appear disorganised e.g lack of cushions, lack of chairs. Meal times are sometimes disorganised especially for those who need to be fed and residents not always overseen.

My mother was in the care home for 9 months until her death in June 2016

My mother was admitted with severe dementia and received very good care and attention. One particular incident which comes to mind was that following a stay in Hospital, which was very poorly managed by the discharge unit, the care home staff stayed long after their normal working hours to settle her back in safely.

With dementia nothing prepares you for the highs and lows of this devastating illness, whatever you do, you hope that for that moment the sufferer has happiness, as a minute later it is forgotten. Therefore to have witnessed the care and devotion given by Manton Heights and know they could be relied upon in their efforts to keep her safe and comfortable, was reassuring. The staff should know they did make a huge difference

My mother was a resident in the above home for three years and in that time she was extremely happy there and myself personally was very satisfied with the care she received during that time. The management were always available if you had any issues and the staff, down to the kitchen, laundry and cleaning staff were superb. There were regular relative meetings with management. The activities team has grown over the years and so some splendid work with the residents who wish to participate. The home is spotlessly clean and well furnished and the kitchen staff go out of their way to accommodate the special dietary needs of some of the residents. Yes, some carers were average and have time off at the drop of a hat but that is the nature of the profession I guess. I wouldn't hesitate to recommend this home to others. Thank you.

Visiting times are unrestricted; it's possible to go in any time over 24 hours which is comforting for the relatives.

Superb, sensitive, all round care where the needs of the individual are met and surpassed.

My Grandmother has been at the home for three years. Having previously lived on her own in a high rise flat. Now at the grand old age of 97 and counting, enjoys her time. She loves the social side and the help she now gets from the very forthcoming staff. She is partially sighted and also hard of hearing and no longer struggles like she did when she was on her own. We do enjoy seeing her when we visit looking very comfortable in her very comfortable room and realised her time in the flat was one of which should have been a sooner rather than later situation in leaving it. It is always nice to receive a warm welcome from everyone when we visit.