Submit a Review for Lake View Residential Care Home
Brookside Avenue, Telford, TF3 1LA
View full details of Lake View Residential Care HomeLatest Reviews for Lake View Residential Care Home
22 December 2025
Lake View care home in Telford is absolutely lovely. Very clean and bright. Mum couldn't be in a better place. She is extremely well cared for. Good food and plenty to do. Staff are lovely and helpful. Can't fault the place at all. I enjoy visiting her.
04 December 2025
My mum is a resident at the home with dementia. She has settled in very quickly and knows the staff faces, she sometimes forgets names. We were able to bring her own TV, plants, ornaments, pictures and photos which are in her room this has made her settle more easily. The staff on the 2nd floor
are all lovely, they interact with her and also welcome any family members when they visit, they even know our names which is nice. There are lots of activities organised by the home, unfortunately mum doesn't like joining in. The only moan from mum is 'they keep giving me too much food to eat' which is not a criticism , she enjoys eating in the lounge with the other residents and in her own room, it's nice for her to have options when she's not feeling up to it. I would have no hesitation is recommending this home for anyone who wants their loved ones to be cared for, knowing they are in safe hands which gives the family piece of mind.
01 December 2025
My mum was 96 today. Lake View catering put on a fabulous spread for 5 people - only £5 for visitors. The selection of food was great and plentiful. It was beautifully presented. I was very impressed with everythng - in a lovely garden room.
03 July 2025
My mum was a resident for 7 months sadly passing away in June this yearjust 3weeks short of her 104th birthday.,she had dementia, the care and attention showed to her was outstanding by all staff. It's always difficult to come to terms with putting a loved one into care but rest assured they will
not get better care than Lake view. Thankyou all for everything you did for Mum. Heartfelt gratitude from all the family.
09 June 2025
My mum moved into Lake View in April as a full time resident. I was very anxious moving mum into care, but the transition has been made so much easier by the support and care mum is receiving. She has settled in really quickly and is very happy. Staff at Lake View have made our family feel very
welcome when we visit and are happy to help if we have any questions. There are lots of activities for residents to get involved in. You are always kept informed if there are any problems or concerns. I would have no hesitation in recommending Lake View to anyone .
23 May 2025
Since entering Lake View I have been treated like family, I am not good with phones or TV but your receptionist has helped me a great deal. All staff could not be more helpful.
20 May 2025
Lakeview have welcomed my mom as part of their family. Diagnosed with dementia June 2023 it has been extremely difficult. To make that decision to get help for mom. All staff are amazing, my mom has not been so happy as she is now in the last 30 years of her life. She is looked after and always
smiling.
She sings, dances and interacts with all staff and residents.
I am so happy that she is as happy as she is.
Thank you to all the staff that look after my mom.
06 May 2025
My Mum is resident at Lake view care home. The care provided is first class, nothing is too much trouble. The staff are amazing, treating every resident with respect and kindness whilst maintaining their dignity. Supporting and encouraging each resident to live a life of their choosing. The freshly
cooked food is wonderful catering for individual choices and dietary needs. Regular Activities are offered daily, exercise classes weekly. Visiting Singers create a wonderful party atmosphere. My Mum's got a new lease of life since being at Lakeview. The home is really well furnished and maintained to the highest standard. I have no hesitation recommending Lakeview.
30 April 2025
My mother spent the final 20 months of her life at Lake View, during which time she was extremely happy and very well looked after. All staff who came in to contact with mum had a cheery word which made her feel at home; indeed she referred to Lake View as her home. We were so happy that she was at
Lake View, in the knowledge that she was safe, secure and happy.
The staff always went that extra mile to provide fulfilling activities for all residents and mum was very happy to attend the residents meetings in the knowledge that her suggestions were listened to and being taken into account.
We are so very grateful to all staff at Lake View for their unbelievable care, love and professionalism. Thank you to all staff, both day and night staff, who enabled her to feel safe and secure to the end. We will always remember the dignity and respect shown to mum at her passing.
We wholeheartedly recommend Lake View Care Home.
Mum was very happy in your care. Sincere thanks to you all.
02 April 2025
I spent 6 weeks in lakeside after surgery. Staff are wonderful, food is really good and plentiful. Nothing is too much trouble just ask!
31 March 2025
Had my mum in Lake View Brookside for 2 weeks respite. The care home was lovely and very well ran. I felt a safe peace of mind as they looked after mum very well. Staff and management are a credit to the company and I would definitely keep in touch for the future. Many thanks to all.
06 March 2025
This home is outstanding. My grandad needed emergency respite care and the home manager went above and beyond to assess and offer comfort and reassurance to the whole family making the process much easier and less painful. My grandad loves the home, believes he's treated like a king and nothing is
ever too much for the amazing staff that are a credit to the home. My family are forever greatful
27 February 2025
We had to look for a care home for my wife and Lake View was by far the best one we viewed. I took my wife a while to settle in but all the staff were excellent in making my wife feel at home. The food is first-class. Lake View is a very friendly home and is very well-run.
17 February 2025
There is a friendly atmosphere in the home and I enjoy visiting my mother, knowing that she is well cared for.
I have found that all the staff, whether management or care staff, are always kind and helpful.
17 February 2025
My mom has been at Lake View Residential Care Home since August 2024. Mom has taken a little bit of settling in, but from day one, the management, care and cleaners have really helped her and have gone above and beyond to get her settled.
Lake View staff are amazing with family and friends who
visit, we always have a very warm, happy welcome. Anyone going into Lake View Residential Care Home, do not worry, they are the best.
31 January 2025
Had yet another lunch/dinner with Mom at the care home and the service, quality and value for money are excellent.
Mom doesn't like travelling anymore, so the family come to her and she really enjoys our meals together.
I would highly recommend this to anyone.
30 January 2025
I am very happy with the support my dad is given. The staff are very helpful. The only thing I would say is that some of dad's clothes go missing, I know this is not easy to amend as some of the residents forget things. I did try to mark all of his clothes, the socks and pants can be difficult to
mark. Would it be a good idea to put these in a washing hot bag and mark with the room number. The other thing is could the morning staff put some different clothes on.
23 January 2025
My nan was at Lake View, the care she was given was amazing beyond words even to her last days. They were amazing to the family and gave us so much support and confidence. We couldn't thank you enough as a family for all your kindness and love you gave nan and us. You are all superhero's in our
eyes.
Thank you for giving my nan astounding last year.
22 January 2025
My mum has been in Lake View Residential Care Home for almost 2 years now and I can honestly say that the care she receives is second to none. There doesn't seem to be a very high turnover of staff which means that you always see the same friendly and familiar faces. As I have no siblings, Mum's
care has been my sole responsibility but when she moved into Lake View, I received so much help and support from all of the staff to the point that they now feel like my extended family. There are lots of activities for the residents to get involved in and the staff always show so much care and compassion. You are always kept so well informed about everything to do with your loved one, no matter how minor. I would have absolutely no hesitation in recommending Lake View to anyone.
21 January 2025
I moved from Telford to Wales in September and can now only visit my sister once a month instead of weekly. Since moving staff have telephoned me with any problems regarding my sister and kept me informed at all times regarding her welfare. I know she is well looked after and there is a feeling of
genuine care from staff.
Latest Reviews for Lake View Residential Care Home
22 December 2025
Lake View care home in Telford is absolutely lovely. Very clean and bright. Mum couldn't be in a better place. She is extremely well cared for. Good food and plenty to do. Staff are lovely and helpful. Can't fault the place at all. I enjoy visiting her.
04 December 2025
My mum is a resident at the home with dementia. She has settled in very quickly and knows the staff faces, she sometimes forgets names. We were able to bring her own TV, plants, ornaments, pictures and photos which are in her room this has made her settle more easily. The staff on the 2nd floor
are all lovely, they interact with her and also welcome any family members when they visit, they even know our names which is nice. There are lots of activities organised by the home, unfortunately mum doesn't like joining in. The only moan from mum is 'they keep giving me too much food to eat' which is not a criticism , she enjoys eating in the lounge with the other residents and in her own room, it's nice for her to have options when she's not feeling up to it. I would have no hesitation is recommending this home for anyone who wants their loved ones to be cared for, knowing they are in safe hands which gives the family piece of mind.
01 December 2025
My mum was 96 today. Lake View catering put on a fabulous spread for 5 people - only £5 for visitors. The selection of food was great and plentiful. It was beautifully presented. I was very impressed with everythng - in a lovely garden room.
03 July 2025
My mum was a resident for 7 months sadly passing away in June this yearjust 3weeks short of her 104th birthday.,she had dementia, the care and attention showed to her was outstanding by all staff. It's always difficult to come to terms with putting a loved one into care but rest assured they will
not get better care than Lake view. Thankyou all for everything you did for Mum. Heartfelt gratitude from all the family.
09 June 2025
My mum moved into Lake View in April as a full time resident. I was very anxious moving mum into care, but the transition has been made so much easier by the support and care mum is receiving. She has settled in really quickly and is very happy. Staff at Lake View have made our family feel very
welcome when we visit and are happy to help if we have any questions. There are lots of activities for residents to get involved in. You are always kept informed if there are any problems or concerns. I would have no hesitation in recommending Lake View to anyone .
23 May 2025
Since entering Lake View I have been treated like family, I am not good with phones or TV but your receptionist has helped me a great deal. All staff could not be more helpful.
20 May 2025
Lakeview have welcomed my mom as part of their family. Diagnosed with dementia June 2023 it has been extremely difficult. To make that decision to get help for mom. All staff are amazing, my mom has not been so happy as she is now in the last 30 years of her life. She is looked after and always
smiling.
She sings, dances and interacts with all staff and residents.
I am so happy that she is as happy as she is.
Thank you to all the staff that look after my mom.
06 May 2025
My Mum is resident at Lake view care home. The care provided is first class, nothing is too much trouble. The staff are amazing, treating every resident with respect and kindness whilst maintaining their dignity. Supporting and encouraging each resident to live a life of their choosing. The freshly
cooked food is wonderful catering for individual choices and dietary needs. Regular Activities are offered daily, exercise classes weekly. Visiting Singers create a wonderful party atmosphere. My Mum's got a new lease of life since being at Lakeview. The home is really well furnished and maintained to the highest standard. I have no hesitation recommending Lakeview.
30 April 2025
My mother spent the final 20 months of her life at Lake View, during which time she was extremely happy and very well looked after. All staff who came in to contact with mum had a cheery word which made her feel at home; indeed she referred to Lake View as her home. We were so happy that she was at
Lake View, in the knowledge that she was safe, secure and happy.
The staff always went that extra mile to provide fulfilling activities for all residents and mum was very happy to attend the residents meetings in the knowledge that her suggestions were listened to and being taken into account.
We are so very grateful to all staff at Lake View for their unbelievable care, love and professionalism. Thank you to all staff, both day and night staff, who enabled her to feel safe and secure to the end. We will always remember the dignity and respect shown to mum at her passing.
We wholeheartedly recommend Lake View Care Home.
Mum was very happy in your care. Sincere thanks to you all.
02 April 2025
I spent 6 weeks in lakeside after surgery. Staff are wonderful, food is really good and plentiful. Nothing is too much trouble just ask!
31 March 2025
Had my mum in Lake View Brookside for 2 weeks respite. The care home was lovely and very well ran. I felt a safe peace of mind as they looked after mum very well. Staff and management are a credit to the company and I would definitely keep in touch for the future. Many thanks to all.
06 March 2025
This home is outstanding. My grandad needed emergency respite care and the home manager went above and beyond to assess and offer comfort and reassurance to the whole family making the process much easier and less painful. My grandad loves the home, believes he's treated like a king and nothing is
ever too much for the amazing staff that are a credit to the home. My family are forever greatful
27 February 2025
We had to look for a care home for my wife and Lake View was by far the best one we viewed. I took my wife a while to settle in but all the staff were excellent in making my wife feel at home. The food is first-class. Lake View is a very friendly home and is very well-run.
17 February 2025
There is a friendly atmosphere in the home and I enjoy visiting my mother, knowing that she is well cared for.
I have found that all the staff, whether management or care staff, are always kind and helpful.
17 February 2025
My mom has been at Lake View Residential Care Home since August 2024. Mom has taken a little bit of settling in, but from day one, the management, care and cleaners have really helped her and have gone above and beyond to get her settled.
Lake View staff are amazing with family and friends who
visit, we always have a very warm, happy welcome. Anyone going into Lake View Residential Care Home, do not worry, they are the best.
31 January 2025
Had yet another lunch/dinner with Mom at the care home and the service, quality and value for money are excellent.
Mom doesn't like travelling anymore, so the family come to her and she really enjoys our meals together.
I would highly recommend this to anyone.
30 January 2025
I am very happy with the support my dad is given. The staff are very helpful. The only thing I would say is that some of dad's clothes go missing, I know this is not easy to amend as some of the residents forget things. I did try to mark all of his clothes, the socks and pants can be difficult to
mark. Would it be a good idea to put these in a washing hot bag and mark with the room number. The other thing is could the morning staff put some different clothes on.
23 January 2025
My nan was at Lake View, the care she was given was amazing beyond words even to her last days. They were amazing to the family and gave us so much support and confidence. We couldn't thank you enough as a family for all your kindness and love you gave nan and us. You are all superhero's in our
eyes.
Thank you for giving my nan astounding last year.
22 January 2025
My mum has been in Lake View Residential Care Home for almost 2 years now and I can honestly say that the care she receives is second to none. There doesn't seem to be a very high turnover of staff which means that you always see the same friendly and familiar faces. As I have no siblings, Mum's
care has been my sole responsibility but when she moved into Lake View, I received so much help and support from all of the staff to the point that they now feel like my extended family. There are lots of activities for the residents to get involved in and the staff always show so much care and compassion. You are always kept so well informed about everything to do with your loved one, no matter how minor. I would have absolutely no hesitation in recommending Lake View to anyone.
21 January 2025
I moved from Telford to Wales in September and can now only visit my sister once a month instead of weekly. Since moving staff have telephoned me with any problems regarding my sister and kept me informed at all times regarding her welfare. I know she is well looked after and there is a feeling of
genuine care from staff.