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Welshmill Lane, Frome, BA11 2AA
View Full Details of Rossetti HouseLatest Reviews for Rossetti House
14 August 2025
My husband has spent two weeks in Respite at Rossetti House. The care he received was excellent with the staff very kind and very well connected with him and all the patients as they were always talking to them and concerned that they were alright . His room was very nice with a good en-suite wet room and the small dining room just off the lounge was extremely good. I stayed while he ate sometimes and the food was very nice . My initial visit to sort out the Respite was very informative, and all the staff from entering to leaving were very pleasant and helpful and my husband will be going back in the future.
13 August 2025
Rossetti House is fantastic and I can't recommend your care teams and facilities enough. Everyone made us feel very welcome and the care was superb. I came in most days and was so pleased to see how well my step dad was being looked after and how happy he was being at Rossetti. Your teams have so much patience and do a fantastic, amazing job treating all your Residents and visitors with such kindness. Thank you everyone at Rossetti.
11 August 2025
My stepfather, who has Parkinson's, early-stage dementia and mobility issues, received outstanding two-week respite care. Staff showed professionalism and genuine warmth, engaging residents with meaningful conversation throughout the day-never just walking past-and demonstrating exceptional patience with complex needs. It was clear they had read his pre-admission life story, as staff knew his interests personally. The beautiful garden was regularly used, with staff accompanying residents, and rooms were spacious and comfortable. Smaller dining and lounge areas avoided an institutional feel, and the food looked excellent. As a visitor, I always felt welcome. The staff's active, person-centred approach preserved residents' dignity and quality of life. A perfect balance of professionalism and personal care-we couldn't have asked for better. Highly recommended, and we'll certainly use the service again.
07 August 2025
After doing lots of research and many visits to other care homes in the local area, my mother became a resident of Rossetti House in Sept 2024. I can honestly say that I have never had any doubts about selecting this care home. In my opinion there is nothing to dislike. The staff are exceptional and are so kind and caring - always with a smile and a laugh. The facilities are superb and my mother loves going down to the in - house library to select her books. The food is excellent and my mother is so happy there. I have no doubt in recommending Rossetti House and I cannot thank the staff enough for making my Mum so happy and settled.
29 June 2025
My mum arrived on 20th May 2025 I can't express my gratitude to everyone who has helped my mum, she is so happy and tells me every time I visit she loves the food and keeps saying it is like a 5* hotel. I feel confident that she is safe and so happy. I have my mum "back" the staff are so friendly and helpful and everyone knows her name, she wishes she could remember all their names. Thank goodness for them wearing name badges.
08 May 2025
Mother found it difficult when she first arrived but is now much much better. Thank you. Peace of mind for us.
15 April 2025
My uncle has been living at Rosetti House since December 2024, and continues to thrive in his new home. He is safe and happy here and for us, as a family, this peace of mind is priceless. It was a big step leaving his previous home of over 30 years and we had reservations as to how he'd adapt. We needn't have worried. He settled in very quickly with the support of the excellent care team, and has made some valuable & meaningful connections with other residents and carers. The social interactions and warm, positive environment have led to a marked improvement in his overall wellbeing. There is plenty going on to stimulate him and we are always made to feel welcome on our visits. My uncle recently celebrated a milestone birthday and the entire team went above and beyond to make the day incredibly special for him. He considers Rosetti his home. He's got his sparkle back! Thank you for enabling our uncle to smile, laugh and 'live' again.
09 April 2025
My mother moved into Rossetti House recently and we have been very pleased both with the pre and post move process and how she is settling in. The management individuals who help us through the move itself were excellent, and the staff now looking after mum are really supporting her well. It is great to have her so well looked after and taking part in the life of the home more than we expected and hoped.
12 March 2025
My mother has now been living at Rosetti House for 4 months. The building is obviously lovely, and she has a really nice room with French doors onto her own patio, but the thing that makes Rosetti special is the staff. They are so friendly and caring, you feel welcome as soon as you step through the door. They keep an eye on Mum's health, both physical and mental, gently encouraging her to join in activities. There is a family style dining area just for her wing, where a little group, who she now describes as her friends, enjoy what I can only describe as restaurant quality food. When I visit, we sit in the central cafe area and enjoy delicious coffee and cakes. The icing on the cake came after taking her out one day, and when we came back, she said "It really feels like coming back home now". To me, that said it all. I can honestly say Rosetti House has not only transformed my Mum's life, but also my own.
06 March 2025
Rossetti House has done an excellent job looking after my Mother since she moved in early in January. The staff are wonderful. Visiting is easy. The organisation is very understanding and does their best to accommodate reasonable requests. Above all, my Mother was made to feel part of a community, and quickly settled in. Recommended without hesitation.
16 September 2024
My mother stayed for six weeks respite. Nothing was too much trouble. Welcoming and caring both to Mum and the family. Brilliant rooms, facilities and gardens to enjoy. Excellent variety of meals and special alterations made as Mum is gluten-free. Definitely a 100% recommendation from me.
11 September 2024
I was a welfare officer for Rotary and visited many times, to see and to report on problems or otherwise. I was fortunate to get a room but only because a very good friend had died. I sleep badly, my day starts with tea and biscuits before 6:30 am, always a smile, lots of kind words and genuine concern from everyone here, 24 hours each day. Everyone cares and everyone listens, making my terminal cancer as bearable as possible. I would list everyone nurses, carers and management under the same heading. Dedicated and professional, superb!
19 August 2024
Absolutely nothing to complain about. Fabulous surroundings and facilities. The staff are all very caring and supportive of Mum. All in all, a good experience.
27 June 2024
My mother-in-law recently stayed a few weeks convalescing at Rossetti House. Her stay was made welcoming, kind and attentive. All the staff and carers were amazing. I cannot praise them enough. Nothing was too much trouble. The home and garden is well kept. All clean and tidy. A variety of meals everyday. Definitely a recommendation to anyone who may be considering home/respite for a loved one.
13 June 2024
Our family have been very impressed with the care, organisation, facilities and safety at Rossetti House. The management and staff are all super friendly and professional and very responsive to questions and requests. The catering and activities are excellent and my mother receives all the medical attention she needs. It is clean, smart and welcoming and my mother is very happy there.
28 May 2024
Rossetti House is providing everything I could wish for my parents in this difficult stage of their lives. It's a warm, welcoming place in a beautiful setting, a short stroll along the river path from the market area. Everyone I've met here has been friendly and supportive, helping our family through a period of huge change. The management staff are attentive, positive and responsive, and the care, nursing, catering, housekeeping, reception and activities staff are just fabulous every day. The care planning is respectful and rigorous and the activities offered are creative and stimulating. As a family member/visitor, I feel truly welcome here and able to share a very pleasant time with my parents in the cafe/library and garden.
16 May 2024
Both my parents went to Rossetti House in April. They both were made very welcome, and the transition went very smoothly. My mother said to me last week 'we are so lucky to be here, the food is great and the carers are fantastic, they bend over backwards to make us feel at home'. As a relative, it is very difficult to put your loved ones in a care home but the staff were very supportive and keen to learn about what my parents were like and what they liked to do. My father has dementia but still played the piano at home, the staff bought a keyboard so that he and other residents could continue to play. Most importantly my mother and father can be together.
19 February 2024
My father came into Rosetti House following a fall at his home. He had repeatedly stated that he would never go into a care home and was clearly very fearful. From the moment he arrived at Rosetti House, he was made to feel welcome, cared for, safe and relaxed, and he surprised us all with how quickly he settled in and how happy he was. Thank you!
29 January 2024
The staff had obviously spent much time and effort in decorating the premises creating a cheerful welcome for Christmastide. Activities and entertainment were delightful, including carols from the local choir, and entertainment from the young children and their very talented leader. They must have thought we were a strange lot and I wonder if they realised what joy and pleasure they gave their audience. When we were their age did we ever contemplate that one day we would become old and frail? I doubt it. It was so nice to be able to share Christmas Dinner with my husband, the food and wine were delicious and plentiful. Many thanks for that. It can be difficult trying to be cheerful when your loved one is unwell and may not necessarily understand all that is going on, but I managed to keep my tears and memories in check until I went home. Thank you all at Rossetti House for the loving care you give to both of us. You all demonstrated what the real meaning of Christmas is. God bless you all.
23 January 2024
My mother has been a resident for the past 13 months and there has never been a day that we have had any regrets about our choosing Rossetti House to care for her. From day one the care she receives has been excellent, of a high standard, is very individualised and person centred, delivered by skilled, knowledgeable, care/nursing staff, who are all lovely. This personalised care also extends to us, her family, who all the staff throughout the care home have taken the time to get to know, so that as a family we feel supported to continue to be involved in caring for her and are listened to by everyone. Any concerns we may have had or requests that have been made have been dealt with or addressed very promptly and nothing seems to be too much trouble. From the second we step into Rossetti we are made to feel welcome and wanted and that this is Mum’s home, therefore our home! As a person with an wide experience of other care homes, I do feel Rossetti House is definitely one of the best.
Latest Reviews for Rossetti House
14 August 2025
My husband has spent two weeks in Respite at Rossetti House. The care he received was excellent with the staff very kind and very well connected with him and all the patients as they were always talking to them and concerned that they were alright . His room was very nice with a good en-suite wet room and the small dining room just off the lounge was extremely good. I stayed while he ate sometimes and the food was very nice . My initial visit to sort out the Respite was very informative, and all the staff from entering to leaving were very pleasant and helpful and my husband will be going back in the future.
13 August 2025
Rossetti House is fantastic and I can't recommend your care teams and facilities enough. Everyone made us feel very welcome and the care was superb. I came in most days and was so pleased to see how well my step dad was being looked after and how happy he was being at Rossetti. Your teams have so much patience and do a fantastic, amazing job treating all your Residents and visitors with such kindness. Thank you everyone at Rossetti.
11 August 2025
My stepfather, who has Parkinson's, early-stage dementia and mobility issues, received outstanding two-week respite care. Staff showed professionalism and genuine warmth, engaging residents with meaningful conversation throughout the day-never just walking past-and demonstrating exceptional patience with complex needs. It was clear they had read his pre-admission life story, as staff knew his interests personally. The beautiful garden was regularly used, with staff accompanying residents, and rooms were spacious and comfortable. Smaller dining and lounge areas avoided an institutional feel, and the food looked excellent. As a visitor, I always felt welcome. The staff's active, person-centred approach preserved residents' dignity and quality of life. A perfect balance of professionalism and personal care-we couldn't have asked for better. Highly recommended, and we'll certainly use the service again.
07 August 2025
After doing lots of research and many visits to other care homes in the local area, my mother became a resident of Rossetti House in Sept 2024. I can honestly say that I have never had any doubts about selecting this care home. In my opinion there is nothing to dislike. The staff are exceptional and are so kind and caring - always with a smile and a laugh. The facilities are superb and my mother loves going down to the in - house library to select her books. The food is excellent and my mother is so happy there. I have no doubt in recommending Rossetti House and I cannot thank the staff enough for making my Mum so happy and settled.
29 June 2025
My mum arrived on 20th May 2025 I can't express my gratitude to everyone who has helped my mum, she is so happy and tells me every time I visit she loves the food and keeps saying it is like a 5* hotel. I feel confident that she is safe and so happy. I have my mum "back" the staff are so friendly and helpful and everyone knows her name, she wishes she could remember all their names. Thank goodness for them wearing name badges.
08 May 2025
Mother found it difficult when she first arrived but is now much much better. Thank you. Peace of mind for us.
15 April 2025
My uncle has been living at Rosetti House since December 2024, and continues to thrive in his new home. He is safe and happy here and for us, as a family, this peace of mind is priceless. It was a big step leaving his previous home of over 30 years and we had reservations as to how he'd adapt. We needn't have worried. He settled in very quickly with the support of the excellent care team, and has made some valuable & meaningful connections with other residents and carers. The social interactions and warm, positive environment have led to a marked improvement in his overall wellbeing. There is plenty going on to stimulate him and we are always made to feel welcome on our visits. My uncle recently celebrated a milestone birthday and the entire team went above and beyond to make the day incredibly special for him. He considers Rosetti his home. He's got his sparkle back! Thank you for enabling our uncle to smile, laugh and 'live' again.
09 April 2025
My mother moved into Rossetti House recently and we have been very pleased both with the pre and post move process and how she is settling in. The management individuals who help us through the move itself were excellent, and the staff now looking after mum are really supporting her well. It is great to have her so well looked after and taking part in the life of the home more than we expected and hoped.
12 March 2025
My mother has now been living at Rosetti House for 4 months. The building is obviously lovely, and she has a really nice room with French doors onto her own patio, but the thing that makes Rosetti special is the staff. They are so friendly and caring, you feel welcome as soon as you step through the door. They keep an eye on Mum's health, both physical and mental, gently encouraging her to join in activities. There is a family style dining area just for her wing, where a little group, who she now describes as her friends, enjoy what I can only describe as restaurant quality food. When I visit, we sit in the central cafe area and enjoy delicious coffee and cakes. The icing on the cake came after taking her out one day, and when we came back, she said "It really feels like coming back home now". To me, that said it all. I can honestly say Rosetti House has not only transformed my Mum's life, but also my own.
06 March 2025
Rossetti House has done an excellent job looking after my Mother since she moved in early in January. The staff are wonderful. Visiting is easy. The organisation is very understanding and does their best to accommodate reasonable requests. Above all, my Mother was made to feel part of a community, and quickly settled in. Recommended without hesitation.
16 September 2024
My mother stayed for six weeks respite. Nothing was too much trouble. Welcoming and caring both to Mum and the family. Brilliant rooms, facilities and gardens to enjoy. Excellent variety of meals and special alterations made as Mum is gluten-free. Definitely a 100% recommendation from me.
11 September 2024
I was a welfare officer for Rotary and visited many times, to see and to report on problems or otherwise. I was fortunate to get a room but only because a very good friend had died. I sleep badly, my day starts with tea and biscuits before 6:30 am, always a smile, lots of kind words and genuine concern from everyone here, 24 hours each day. Everyone cares and everyone listens, making my terminal cancer as bearable as possible. I would list everyone nurses, carers and management under the same heading. Dedicated and professional, superb!
19 August 2024
Absolutely nothing to complain about. Fabulous surroundings and facilities. The staff are all very caring and supportive of Mum. All in all, a good experience.
27 June 2024
My mother-in-law recently stayed a few weeks convalescing at Rossetti House. Her stay was made welcoming, kind and attentive. All the staff and carers were amazing. I cannot praise them enough. Nothing was too much trouble. The home and garden is well kept. All clean and tidy. A variety of meals everyday. Definitely a recommendation to anyone who may be considering home/respite for a loved one.
13 June 2024
Our family have been very impressed with the care, organisation, facilities and safety at Rossetti House. The management and staff are all super friendly and professional and very responsive to questions and requests. The catering and activities are excellent and my mother receives all the medical attention she needs. It is clean, smart and welcoming and my mother is very happy there.
28 May 2024
Rossetti House is providing everything I could wish for my parents in this difficult stage of their lives. It's a warm, welcoming place in a beautiful setting, a short stroll along the river path from the market area. Everyone I've met here has been friendly and supportive, helping our family through a period of huge change. The management staff are attentive, positive and responsive, and the care, nursing, catering, housekeeping, reception and activities staff are just fabulous every day. The care planning is respectful and rigorous and the activities offered are creative and stimulating. As a family member/visitor, I feel truly welcome here and able to share a very pleasant time with my parents in the cafe/library and garden.
16 May 2024
Both my parents went to Rossetti House in April. They both were made very welcome, and the transition went very smoothly. My mother said to me last week 'we are so lucky to be here, the food is great and the carers are fantastic, they bend over backwards to make us feel at home'. As a relative, it is very difficult to put your loved ones in a care home but the staff were very supportive and keen to learn about what my parents were like and what they liked to do. My father has dementia but still played the piano at home, the staff bought a keyboard so that he and other residents could continue to play. Most importantly my mother and father can be together.
19 February 2024
My father came into Rosetti House following a fall at his home. He had repeatedly stated that he would never go into a care home and was clearly very fearful. From the moment he arrived at Rosetti House, he was made to feel welcome, cared for, safe and relaxed, and he surprised us all with how quickly he settled in and how happy he was. Thank you!
29 January 2024
The staff had obviously spent much time and effort in decorating the premises creating a cheerful welcome for Christmastide. Activities and entertainment were delightful, including carols from the local choir, and entertainment from the young children and their very talented leader. They must have thought we were a strange lot and I wonder if they realised what joy and pleasure they gave their audience. When we were their age did we ever contemplate that one day we would become old and frail? I doubt it. It was so nice to be able to share Christmas Dinner with my husband, the food and wine were delicious and plentiful. Many thanks for that. It can be difficult trying to be cheerful when your loved one is unwell and may not necessarily understand all that is going on, but I managed to keep my tears and memories in check until I went home. Thank you all at Rossetti House for the loving care you give to both of us. You all demonstrated what the real meaning of Christmas is. God bless you all.
23 January 2024
My mother has been a resident for the past 13 months and there has never been a day that we have had any regrets about our choosing Rossetti House to care for her. From day one the care she receives has been excellent, of a high standard, is very individualised and person centred, delivered by skilled, knowledgeable, care/nursing staff, who are all lovely. This personalised care also extends to us, her family, who all the staff throughout the care home have taken the time to get to know, so that as a family we feel supported to continue to be involved in caring for her and are listened to by everyone. Any concerns we may have had or requests that have been made have been dealt with or addressed very promptly and nothing seems to be too much trouble. From the second we step into Rossetti we are made to feel welcome and wanted and that this is Mum’s home, therefore our home! As a person with an wide experience of other care homes, I do feel Rossetti House is definitely one of the best.