Submit a Review for Madison Court Care Home
Madison Close, Parr, St Helens, WA9 3RW
View Full Details of Madison Court Care HomeLatest Reviews for Madison Court Care Home
24 October 2025
My husband John has recently become a resident, and I cannot fault anything, the staff have been wonderful, very friendly, Joan has been a a great support to me, and nothing is too much trouble for her. John has settled right in and because of his Alzheimer's, didn't eat very much at meal times at home, but wow he is eating everything at mealtimes in Madison. Thank you all for the excellent care you give John . Many thanks
25 September 2025
I cannot fault the care my mum has received at Madison Court. Everyone goes above and beyond to care and also keep me fully informed.
12 September 2025
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court highly enough to anyone who finds themselves in a similar situation.
08 September 2025
It was a difficult decision to put my father into a nursing home. But after visiting Madison Court I was happy that my father would be looked after by the wonderful staff there. The place had a warm welcoming feel and the accommodation was excellent.
21 August 2025
Moving our Mum into a care home was one of the most difficult decisions we, as a family, have had to make. However, nearly four and a half years later, we now know it was the right decision and that Madison Court was the right choice for Mum. She is happy, settled and cared for by an excellent group of staff, many of whom have been at Madison for a long time. Mum is treated with dignity and respect by staff who are obviously very committed and care a great deal for her wellbeing. We are always made to feel welcome when we visit and are kept up to date on how she is doing. I would have no hesitation in recommending Madison Court.
08 July 2025
My mother has been a resident at Madison Court for over a year. She is comfortable, content and is well looked after. I am a frequent visitor to the home and am able to see the kindness, care and respect shown to my mother and other residents. All members of staff are friendly and welcoming and we are grateful for their hard work and patience. We would like to give particular thanks to those who supported her during her recent hospital visits.
02 July 2025
I don't have enough words for this place and its staff. They were compassionate, empathetic, accommodating and so knowledgable with my mum and all of our family during my mums short stint at the home. One staff member in particular is amazing and so are her team. Wouldn't hesitate to recommend this place to anyone.
20 June 2025
I have been impressed with the care and support provided at Madison Court. The staff are genuinely caring and always put the residents first. My wife, who has dementia, has settled in very well here. The staff have been so patient and understanding, and I have noticed a real improvement in her mood and engagement. The activities programme is excellent, with a range of options for different interests, and the home is well maintained. I am very happy with the care my wife receives, and would recommend this care home to others.
18 June 2025
Mum had to be moved here from residential due to requiring nursing care. The difference is unbelievable she is happier, brighter and more alert. Her medications have been reduced and she appears more responsive.
12 June 2025
Dad moved into Madison recently and I couldn't be happier Dads needs are finally being met enabling him to have a quality of life He has opportunities to be involved I would like to thank the care manager and all the team who do an amazing job
07 April 2025
My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.
27 March 2025
My husband has been a resident of Madison Court for several years and throughout his care and support has been excellent. He is non verbal and unable to walk and yet every effort is made to involve him in craft and social activities. Madison Court has a very good programme of weekly activities involving crafting, playing games, jigsaw. Relatives are invited to be included and the time spent doing this is both rewarding and relaxing. A wide range of social events take place regularly, afternoon teas with entertainment and other entertaining events such as balloon modelling. The management team are fully committed to this programme which is why it is so successful. This aspect of life at Madison Court gives a very enjoyable dimension.
21 March 2025
Mum moved into Maddison Court for respite. The staff were amazing. Professional, friendly and helpful especially when it was a stressful time for both mum and the family. Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care
20 March 2025
A really well run home, very clean. Staff are always helpful. Lots of activities for residents to join in with. my mother in law always says she is happy here and the staff are lovely. We are very happy as a family that she is safe and well. I always recommend this home to other friends and my colleagues.
20 March 2025
I highly recommend Madison Court. I find there is a welcoming friendly atmosphere throughout the home for both residents and their families. Mum has lived at Madison Court for over two years and is comfortable, settled and content. I am extremely pleased with how Mum is looked after by the caring, professional and attentive staff. I am contacted if any health issues arise and these are dealt with straightaway. The residents are actively encouraged to participate in the wide range of activities and entertainment, and looking at the photos and videos posted of the frequent parties and assorted entertainment, have great fun doing so. I believe Madison Court to be a happy, very caring home and a good place to live.
19 March 2025
The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.
26 February 2025
My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.
30 January 2025
It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away and always seems happy and relaxed which she hadn't previously.
28 November 2024
My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.
28 June 2024
I simply can't praise Madison Court enough. The care, service and support is just fantastic. My mum moved in during the pandemic and right from the start we had superior help and support, e.g. providing a video tour, organising mum's COVID test and providing a taxi for her. Over the last 3 and a half years, until she passed away, the staff were so kind and patient with Mum - who could be fiesty at times! - and very supportive of us. Everyone I spoke to during my visits was lovely: not just the nurses and carers, but the administrator, laundry ladies, managers...everyone! Madison Court provides entertainment and activities for residents, and it was wonderful to see Mum singing along with guest musicians via an active online group which is run by staff. I don't live near St. Helens so this was a valuable way of keeping in touch. It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.
Latest Reviews for Madison Court Care Home
24 October 2025
My husband John has recently become a resident, and I cannot fault anything, the staff have been wonderful, very friendly, Joan has been a a great support to me, and nothing is too much trouble for her. John has settled right in and because of his Alzheimer's, didn't eat very much at meal times at home, but wow he is eating everything at mealtimes in Madison. Thank you all for the excellent care you give John . Many thanks
25 September 2025
I cannot fault the care my mum has received at Madison Court. Everyone goes above and beyond to care and also keep me fully informed.
12 September 2025
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court highly enough to anyone who finds themselves in a similar situation.
08 September 2025
It was a difficult decision to put my father into a nursing home. But after visiting Madison Court I was happy that my father would be looked after by the wonderful staff there. The place had a warm welcoming feel and the accommodation was excellent.
21 August 2025
Moving our Mum into a care home was one of the most difficult decisions we, as a family, have had to make. However, nearly four and a half years later, we now know it was the right decision and that Madison Court was the right choice for Mum. She is happy, settled and cared for by an excellent group of staff, many of whom have been at Madison for a long time. Mum is treated with dignity and respect by staff who are obviously very committed and care a great deal for her wellbeing. We are always made to feel welcome when we visit and are kept up to date on how she is doing. I would have no hesitation in recommending Madison Court.
08 July 2025
My mother has been a resident at Madison Court for over a year. She is comfortable, content and is well looked after. I am a frequent visitor to the home and am able to see the kindness, care and respect shown to my mother and other residents. All members of staff are friendly and welcoming and we are grateful for their hard work and patience. We would like to give particular thanks to those who supported her during her recent hospital visits.
02 July 2025
I don't have enough words for this place and its staff. They were compassionate, empathetic, accommodating and so knowledgable with my mum and all of our family during my mums short stint at the home. One staff member in particular is amazing and so are her team. Wouldn't hesitate to recommend this place to anyone.
20 June 2025
I have been impressed with the care and support provided at Madison Court. The staff are genuinely caring and always put the residents first. My wife, who has dementia, has settled in very well here. The staff have been so patient and understanding, and I have noticed a real improvement in her mood and engagement. The activities programme is excellent, with a range of options for different interests, and the home is well maintained. I am very happy with the care my wife receives, and would recommend this care home to others.
18 June 2025
Mum had to be moved here from residential due to requiring nursing care. The difference is unbelievable she is happier, brighter and more alert. Her medications have been reduced and she appears more responsive.
12 June 2025
Dad moved into Madison recently and I couldn't be happier Dads needs are finally being met enabling him to have a quality of life He has opportunities to be involved I would like to thank the care manager and all the team who do an amazing job
07 April 2025
My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.
27 March 2025
My husband has been a resident of Madison Court for several years and throughout his care and support has been excellent. He is non verbal and unable to walk and yet every effort is made to involve him in craft and social activities. Madison Court has a very good programme of weekly activities involving crafting, playing games, jigsaw. Relatives are invited to be included and the time spent doing this is both rewarding and relaxing. A wide range of social events take place regularly, afternoon teas with entertainment and other entertaining events such as balloon modelling. The management team are fully committed to this programme which is why it is so successful. This aspect of life at Madison Court gives a very enjoyable dimension.
21 March 2025
Mum moved into Maddison Court for respite. The staff were amazing. Professional, friendly and helpful especially when it was a stressful time for both mum and the family. Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care
20 March 2025
A really well run home, very clean. Staff are always helpful. Lots of activities for residents to join in with. my mother in law always says she is happy here and the staff are lovely. We are very happy as a family that she is safe and well. I always recommend this home to other friends and my colleagues.
20 March 2025
I highly recommend Madison Court. I find there is a welcoming friendly atmosphere throughout the home for both residents and their families. Mum has lived at Madison Court for over two years and is comfortable, settled and content. I am extremely pleased with how Mum is looked after by the caring, professional and attentive staff. I am contacted if any health issues arise and these are dealt with straightaway. The residents are actively encouraged to participate in the wide range of activities and entertainment, and looking at the photos and videos posted of the frequent parties and assorted entertainment, have great fun doing so. I believe Madison Court to be a happy, very caring home and a good place to live.
19 March 2025
The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.
26 February 2025
My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.
30 January 2025
It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away and always seems happy and relaxed which she hadn't previously.
28 November 2024
My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.
28 June 2024
I simply can't praise Madison Court enough. The care, service and support is just fantastic. My mum moved in during the pandemic and right from the start we had superior help and support, e.g. providing a video tour, organising mum's COVID test and providing a taxi for her. Over the last 3 and a half years, until she passed away, the staff were so kind and patient with Mum - who could be fiesty at times! - and very supportive of us. Everyone I spoke to during my visits was lovely: not just the nurses and carers, but the administrator, laundry ladies, managers...everyone! Madison Court provides entertainment and activities for residents, and it was wonderful to see Mum singing along with guest musicians via an active online group which is run by staff. I don't live near St. Helens so this was a valuable way of keeping in touch. It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.