






Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.
The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a...
Care Provided by Madison Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Madison Court Care Home for full pricing details and T&Cs.
Contact Madison Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Vicky Kelly(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Madison Court Care Home Reviews (93)
Madison Court Care Home has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Madison Court Care Home has 93 reviews.
ALL of my mums care needs are met with individualised , compassionate and professional care. Staff are very aware of her needs and her personality and always respond to her in a very caring and professional manner. Family are always made aware of any changes to her routine and needs and are always made very welcome in the home. Thank you everyone.
Thankyou, for this wonderful review your mum is a pleasure to care for, I encourage staff to read the reviews so they know what our visitors say about them, the staff at Madison are special and always strive to make the journey smooth once again thankyou.
My grandad was moved into Madison Court after he couldn't look after himself anymore due to dementia he has thrived in there more then I thought would be possible. The interaction with other residents in similar situations and the care provided by the staff and management of the care home are superb. These people go above and beyond for my grandad and the other residents that I have witnessed myself. The dementia care and the activities provided for the residents and my grandad are above and beyond the standards I have seen in other care homes he is doing so well in there now and all the worries I had before hand or my grandad going into a care home have gone. I finally get to see my grandad surrounded by love and care by both the staff and his neighbouring residents. A large round of applause for the Manager Bernadette and her staff.
A great big thankyou for this review from a young man, I am so pleased our younger generation has seen the positive side of care homes and how being integrated into a small community can positively impact the life of someone you love or care about
I feel mum is receiving really good care at Madison Court, there's always something going on which I feel suits mum really well. The staff spend time with the residents and always seem happy to be there. Nothing us too much trouble, mum has been at Madison nearly 4 months and the feelings of guilt when leaving after a visit are not there anymore, she is settled
Thankyou Lisa, when you say you can leave mum and not feel guilty you couldn't pay the staff a bigger and better compliment and we are so pleased to be able to care for her x
I couldn't have got John in a better place, all the staff go above and beyond.
Knowing my husband is in a safe and friendly environment has been a comfort to me. I regard all the staff as friends, they look after me when I visit my husband.
Thank you for sharing your experience. We are delighted to hear that you find comfort in knowing your husband is in a safe and friendly environment. Your kind words about our staff will be shared with the team as we strive to provide reliable and quality service.
Alzheimer's is such a cruel disease, but the help you provide makes it easier to live with
Thank you so so much ladies and gentlemen
Thankyou 'Gail on the board' it has been a long journey getting things sorted but we all finally got there and it has been a pleasure seeing your mum so relaxed and able to live her life but still enjoy her husband, Your dad is a pleasure to care for and we couldn't provide a good service without our relatives support.
From the day I met the manager I knew I had to move mum to Madison Court Care Home, where she resided for 3 1/2 years. From day one she was happy, clean, healthy and included. The management and all the staff were outstanding.They do love and a care about their residents. In mums last week she was treated with the utmost dignity and respect. For example, even though she was dying she was still washed and dressed in clean night clothes every day. The staff when going home came to say their goodbyes, many left in tears, their bond with mum was lovely to see. The care and love given to residents was also given to us through the last, hard week with professionalism and compassion. Madison Court Care Home St.Helens all round 100% outstanding.
It was an honour to care for your mum she had the best smile ever, no matter what was going on she had a smile for you. Looking after her was a pleasure, thankyou for trusting us with her care x
I cannot fault the care my mum has received at Madison Court. Everyone goes above and beyond to care and also keep me fully informed.
Thankyou we feel privileged to be trusted with your mum's care.
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court highly enough to anyone who finds themselves in a similar situation.
The place had a warm welcoming feel and the accommodation was excellent.
The team love looking after our lovely residents and if the home feels warms and welcoming what a great achievement, none of this would be possible without the wonderful support of our relatives, it's a pleasure caring for your dad.
Moving our Mum into a care home was one of the most difficult decisions we, as a family, have had to make. However, nearly four and a half years later, we now know it was the right decision and that Madison Court was the right choice for Mum. She is happy, settled and cared for by an excellent group of staff, many of whom have been at Madison for a long time. Mum is treated with dignity and respect by staff who are obviously very committed and care a great deal for her wellbeing. We are always made to feel welcome when we visit and are kept up to date on how she is doing. I would have no hesitation in recommending Madison Court.
Thankyou for this lovely review your mum has been with us for a long time and has given us a lot of memorable moments (as did her sister), we appreciate the support you give to us.
My mother has been a resident at Madison Court for over a year. She is comfortable, content and is well looked after. I am a frequent visitor to the home and am able to see the kindness, care and respect shown to my mother and other residents. All members of staff are friendly and welcoming and we are grateful for their hard work and patience. We would like to give particular thanks to those who supported her during her recent hospital visits.
Thank you for the lovely review. Your mum is a pleasure to care for and to support. I think mum views the hospital visits as a bit of a day out, and staff love taking her, we couldn't do what we do without the support of our brilliant relatives.
I don't have enough words for this place and its staff. They were compassionate, empathetic, accommodating and so knowledgable with my mum and all of our family during my mums short stint at the home. One staff member in particular is amazing and so are her team. Wouldn't hesitate to recommend this place to anyone.
I don't have enough words for this amazing family who at such a sad time kept smiling in the face of adversity and the love and compassion shown was overwhelmng, it was an honour to have been allowed to care for such a lovely lady.
I have been impressed with the care and support provided at Madison Court. The staff are genuinely caring and always put the residents first. My wife, who has dementia, has settled in very well here. The staff have been so patient and understanding, and I have noticed a real improvement in her mood and engagement. The activities programme is excellent, with a range of options for different interests, and the home is well maintained. I am very happy with the care my wife receives, and would recommend this care home to others.
Thankyou for the lovely comments, we all know how lucky we are to have your beautiful wife to care for and how lucky she is to have a wonderful husband like yourself, Madison prides it's self on not only caring for your loved ones but also caring for our relatives your just as important.
Mum had to be moved here from residential due to requiring nursing care. The difference is unbelievable she is happier, brighter and more alert. Her medications have been reduced and she appears more responsive.
We are thrilled to read this mum is thriving and you get to enjoy time spent with her, we have a great team of nurses RMN's and RGN's with more than 200 years of experience between them and then to add the cherry on top we have great GP's who hold an MDT every week who will access external...
Dads needs are finally being met enabling him to have a quality of life
He has opportunities to be involved
I would like to thank the care manager and all the team who do an amazing job
Thankyou we try our best, your dad is a pleasure and it's great to see him thriving and enjoying the activities. We are glad you can go home and not worry about him.
My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.
Thankyou for the lovely comments you have no idea how good it makes us feel when we know you can you leave your wife with us and know she is cared for. Once again we also have amazing, supportive relatives
My husband has been a resident of Madison Court for several years and throughout his care and support has been excellent. He is non verbal and unable to walk and yet every effort is made to involve him in craft and social activities. Madison Court has a very good programme of weekly activities involving crafting, playing games, jigsaw. Relatives are invited to be included and the time spent doing this is both rewarding and relaxing. A wide range of social events take place regularly, afternoon teas with entertainment and other entertaining events such as balloon modelling. The management team are fully committed to this programme which is why it is so successful. This aspect of life at Madison Court gives a very enjoyable dimension.
It is an absolute pleasure caring for your husband, the support we recieve from our relatives is overwhelming and we can't thank you enough.
Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care
Thankyou for the lovely comments, your mum is a pleasure to care for and everthing is made so much better by the wonderful relatives we have at Madison, staff feel proud to work here.
A really well run home, very clean. Staff are always helpful. Lots of activities for residents to join in with. my mother in law always says she is happy here and the staff are lovely. We are very happy as a family that she is safe and well. I always recommend this home to other friends and my colleagues.
Your mum in law is an absolute pleasure to care for, thankyou for the lovely review.
The residents are actively encouraged to participate in the wide range of activities and entertainment, and looking at the photos and videos posted of the frequent parties and assorted entertainment, have great fun doing so.
I believe Madison Court to be a happy, very caring home and a good place to live.
Your mum loves all the activities and makes the most of everything we have to offer, she is a delight to care for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Madison Court Care Home.
There are no upcoming events for Madison Court Care Home.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Madison Court Care Home
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Madison Court Care Home.
Meet the Team (7)

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.
I have been nursing for over 41 years, 20 of which have been spent managing care homes.
My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.
On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.
I have been a nurse for over 32 years.
I believe that Dementia care has to be progressive and patient-centric.
On a personal note, I am a Grandma to gorgeous twin girls.

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.
I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.
On a personal note, I am a loving Mum to my little boy.

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.
I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.
I have over 29 years of experience in the care sector and I am qualified to level 5 standard.
On a personal note, I am committed to my large and loving family.

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.
I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.
On a personal note, I am a doting grandma and a loving mother.

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.
I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!
Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.
I have worked at Madison Court Care Home since 2013.
I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.
I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.
On a personal note, I am a grand-grandmother and really enjoy it!
Frequently Asked Questions about Madison Court Care Home
What types of Care is Madison Court Care Home registered for?
Older Person Care, Dementia, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Madison Court Care Home have?
There are 66 Single Rooms.
What are the Facilities & Services at Madison Court Care Home?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Madison Court Care Home to the centre of St Helens?
1.9 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madison Court Care Home to verify any information. View our terms and conditions. Madison Court Care Home has an Enhanced Service -more info.
