Madison Court Care Home

Madison Close, Parr, St Helens WA9 3RW
Review Us
10 88 Reviews
  • Madison Court Care Home, St Helens
Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.

The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a team of talented carers and provide residents with a daily lifestyle in which they feel secure and respected.

The enclosed patio garden area is used for activities, entertainment and to plant and grow both flowers and vegetables! The outside area has recently been improved to include the planting of fruit trees and extension of the raised bed areas, order to make gardening more accessible.

Madison Court Care Home is participating in a number of community and wider national initiatives. The activities team and residents attend three dementia cafes locally as well as getting involved in packing shoe boxes for ‘Operation Christmas Child’ and have been a collecting point for charitable aid for the homeless.

Apart from the good deeds the residents are involved in, their busy activity programme includes scheduled activities to take residents to rugby matches, bingo and tea dances as well as entertainment within the home.
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Care Provided by Madison Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1064
  • Self-Funded Nursing Dementia Care: from £1331
  • RESPITE Self-Funded Residential Dementia Care: from £1063
  • RESPITE Self-Funded Nursing Dementia Care: from £1331

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Madison Court Care Home to find out the exact price for your requirements.

Contact Madison Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Madison Court Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Bernadette Roberts (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
    No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Madison Court Care Home Reviews (88)

10

Madison Court Care Home has a Review Score of 10 (9.958) out of 10, based on 24 reviews in the last 2 years.
Over all time Madison Court Care Home has 88 reviews.

Overall Experience
  • 80
  • 8
  • 0
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Date Published
  • 88
  • 10
  • 19
  • 24
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Reviewer Connection to Madison Court Care Home
  • 46
  • 9
  • 7
  • 4
  • 4
  • 4
  • 3
  • 3
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  • 1
  • 1
  • 1
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Total of 88, showing 1-20
Review from Janette B (Wife of Resident) published on 24 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband John has recently become a resident, and I cannot fault anything, the staff have been wonderful, very friendly, Joan has been a a great support to me, and nothing is too much trouble for her.
John has settled right in and because of his Alzheimer's, didn't eat very much at meal times at
home, but wow he is eating everything at mealtimes in Madison.
Thank you all for the excellent care you give John . Many thanks
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thank you, what an amazing review we do try our best to ensure our relatives and residents feel supported as we do recognise it can be a stressful time settling in and getting to know each other so I…read more
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Review from S H (Daughter of Resident) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot fault the care my mum has received at Madison Court. Everyone goes above and beyond to care and also keep me fully informed.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou we feel privileged to be trusted with your mum's care.
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Review from J S (Daughter of Resident) published on 12 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, it was a very difficult decision to move mum into a care home. Eight months later we know it was the right thing to do. Madison Court and its staff are amazing! They are committed and caring professionals who have welcomed and embraced us as a family. We cannot recommend Madison Court
highly enough to anyone who finds themselves in a similar situation.
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Review from M H (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was a difficult decision to put my father into a nursing home. But after visiting Madison Court I was happy that my father would be looked after by the wonderful staff there.
The place had a warm welcoming feel and the accommodation was excellent.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
The team love looking after our lovely residents and if the home feels warms and welcoming what a great achievement, none of this would be possible without the wonderful support of our relatives, it's…read more
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Review from Diane W (Daughter of Resident) published on 21 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving our Mum into a care home was one of the most difficult decisions we, as a family, have had to make. However, nearly four and a half years later, we now know it was the right decision and that Madison Court was the right choice for Mum. She is happy, settled and cared for by an excellent group
of staff, many of whom have been at Madison for a long time. Mum is treated with dignity and respect by staff who are obviously very committed and care a great deal for her wellbeing. We are always made to feel welcome when we visit and are kept up to date on how she is doing. I would have no hesitation in recommending Madison Court.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou for this lovely review your mum has been with us for a long time and has given us a lot of memorable moments (as did her sister), we appreciate the support you give to us.
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Review from S H (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Madison Court for over a year. She is comfortable, content and is well looked after. I am a frequent visitor to the home and am able to see the kindness, care and respect shown to my mother and other residents. All members of staff are friendly and welcoming and we are
grateful for their hard work and patience. We would like to give particular thanks to those who supported her during her recent hospital visits.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thank you for the lovely review. Your mum is a pleasure to care for and to support. I think mum views the hospital visits as a bit of a day out, and staff love taking her, we couldn't do what we do…read more
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Review from Rebecca J (Daughter of Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I don't have enough words for this place and its staff. They were compassionate, empathetic, accommodating and so knowledgable with my mum and all of our family during my mums short stint at the home. One staff member in particular is amazing and so are her team. Wouldn't hesitate to recommend this
place to anyone.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
I don't have enough words for this amazing family who at such a sad time kept smiling in the face of adversity and the love and compassion shown was overwhelmng, it was an honour to have been allowed…read more
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Review from J A (Husband of Resident) published on 20 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been impressed with the care and support provided at Madison Court. The staff are genuinely caring and always put the residents first. My wife, who has dementia, has settled in very well here. The staff have been so patient and understanding, and I have noticed a real improvement in her mood
and engagement. The activities programme is excellent, with a range of options for different interests, and the home is well maintained. I am very happy with the care my wife receives, and would recommend this care home to others.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou for the lovely comments, we all know how lucky we are to have your beautiful wife to care for and how lucky she is to have a wonderful husband like yourself, Madison prides it's self on not…read more
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Review from Deborah K (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum had to be moved here from residential due to requiring nursing care. The difference is unbelievable she is happier, brighter and more alert. Her medications have been reduced and she appears more responsive.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
We are thrilled to read this mum is thriving and you get to enjoy time spent with her, we have a great team of nurses RMN's and RGN's with more than 200 years of experience between them and then to…read more
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Review from Jackie S (Daughter of Resident) published on 12 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved into Madison recently and I couldn't be happier
Dads needs are finally being met enabling him to have a quality of life
He has opportunities to be involved
I would like to thank the care manager and all the team who do an amazing job
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou we try our best, your dad is a pleasure and it's great to see him thriving and enjoying the activities. We are glad you can go home and not worry about him.
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Review from J W (Husband of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has been in Madison court for 6 months now and is quite settled. We often go for coffee or to visit our daughter and will say shall we go back now which gives me a sense of relief. The staff are very friendly and professional and my wife is not stressed at Madison court.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou for the lovely comments you have no idea how good it makes us feel when we know you can you leave your wife with us and know she is cared for. Once again we also have amazing, supportive…read more
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Review from J Y (Wife of Resident) published on 27 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident of Madison Court for several years and throughout his care and support has been excellent. He is non verbal and unable to walk and yet every effort is made to involve him in craft and social activities. Madison Court has a very good programme of weekly activities involving
crafting, playing games, jigsaw. Relatives are invited to be included and the time spent doing this is both rewarding and relaxing. A wide range of social events take place regularly, afternoon teas with entertainment and other entertaining events such as balloon modelling. The management team are fully committed to this programme which is why it is so successful. This aspect of life at Madison Court gives a very enjoyable dimension.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
It is an absolute pleasure caring for your husband, the support we recieve from our relatives is overwhelming and we can't thank you enough.
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Review from Pamela T (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Maddison Court for respite. The staff were amazing. Professional, friendly and helpful especially when it was a stressful time for both mum and the family.
Mum is now a full time resident and the care given is excellent. The activities team cover all kinds of activities. The carers especially
a specific member of staff are amazing and we feel relaxed and happy leaving mum in their care
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thankyou for the lovely comments, your mum is a pleasure to care for and everthing is made so much better by the wonderful relatives we have at Madison, staff feel proud to work here.
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Review from nicola b (Daughter-in-law of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A really well run home, very clean. Staff are always helpful. Lots of activities for residents to join in with. my mother in law always says she is happy here and the staff are lovely. We are very happy as a family that she is safe and well. I always recommend this home to other friends and my colleagues.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Your mum in law is an absolute pleasure to care for, thankyou for the lovely review.
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Review from Susan S (Daughter of Resident) published on 20 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I highly recommend Madison Court. I find there is a welcoming friendly atmosphere throughout the home for both residents and their families. Mum has lived at Madison Court for over two years and is comfortable, settled and content. I am extremely pleased with how Mum is looked after by the caring, professional
and attentive staff. I am contacted if any health issues arise and these are dealt with straightaway.
The residents are actively encouraged to participate in the wide range of activities and entertainment, and looking at the photos and videos posted of the frequent parties and assorted entertainment, have great fun doing so.
I believe Madison Court to be a happy, very caring home and a good place to live.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Your mum loves all the activities and makes the most of everything we have to offer, she is a delight to care for.
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Review from Vickie E (Daughter of Resident) published on 19 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.
Reply from Bernadette Roberts, General manager at Madison Court Care Home
Thank you for such a lovely review and thankyou for entrusting the care of your mum and dad to us it is an honour.
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Review from C I (Friend of Resident) published on 26 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home
Thank you for your lovely review of Madison Court Care Home! We are so pleased that you like the home. We have a very dedicated team at Madison Court Care Home that work hard to ensure the home is…read more
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Review from C B (Son of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away
and always seems happy and relaxed which she hadn't previously.
Reply from Clare Mould, Executive Administrator to the Board of the Directors at Madison Court Care Home
Thank you for your lovely review of Madison Court Care Home! It's wonderful to hear that your Mum is settling so well and is receiving the quality, personalised care that our team work so hard to…read more
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Review from Cathy H (Daughter-in-law of Resident) published on 28 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court
family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home
Thank you for such lovely words about Madison Court! We're really pleased to hear that the team helped your father-in-law to have such a smooth transition and that he has settled so well. Our team are…read more
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Review from H B (Daughter of Resident) published on 28 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I simply can't praise Madison Court enough. The care, service and support is just fantastic.
My mum moved in during the pandemic and right from the start we had superior help and support, e.g. providing a video tour, organising mum's COVID test and providing a taxi for her.
Over the last 3 and a half
years, until she passed away, the staff were so kind and patient with Mum - who could be fiesty at times! - and very supportive of us. Everyone I spoke to during my visits was lovely: not just the nurses and carers, but the administrator, laundry ladies, managers...everyone!
Madison Court provides entertainment and activities for residents, and it was wonderful to see Mum singing along with guest musicians via an active online group which is run by staff. I don't live near St. Helens so this was a valuable way of keeping in touch.
It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.
Reply from Honor Keatley, Managing Director at Madison Court Care Home
Firstly I am very sorry to read that your mum has passed away. It is good to read that her life at Madison Court was full and that you feel you made the right decision in moving your mum there. Thanks…read more
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Current Review Score: 10.0 (9.958)

Overview of Review Score

The Review Score of 10 (9.958) out of 10 for Madison Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Madison Court Care Home is calculated as follows: ( (271 Excellents x 5) + (12 Goods x 4) ) ÷ 283 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Madison Court Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (7)

Bernadette

Bernadette Roberts

Job Title: Registered Manager Joined: 2015

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.


I have been nursing for over 41 years, 20 of which have been spent managing care homes.


My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.


On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Jeanette

Jeanette Gow

Job Title: Deputy Home Manager

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.


I have been a nurse for over 32 years.


I believe that Dementia care has to be progressive and patient-centric.


On a personal note, I am a Grandma to gorgeous twin girls.

Bethany

Bethany Thompson

Job Title: EMI nursing Unit Manager Joined: 2014

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.


I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.


On a personal note, I am a loving Mum to my little boy.

Clair

Clair Rylatt

Job Title: EMI Residential Unit Manager

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.


I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.


I have over 29 years of experience in the care sector and I am qualified to level 5 standard.


On a personal note, I am committed to my large and loving family.

Joan

Joan Johns

Job Title: General Nursing Unit Manager

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.


I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.


On a personal note, I am a doting grandma and a loving mother.

Lyndsey

Lyndsey White

Job Title: Administrator Joined: 2014

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.


I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!


Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Margaret

Margaret Smith

Job Title: Activities Coordinator Joined: 2013

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.


I have worked at Madison Court Care Home since 2013.


I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.


I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.


On a personal note, I am a grand-grandmother and really enjoy it!

Frequently Asked Questions about Madison Court Care Home

What types of Care is Madison Court Care Home registered for?

Older Person Care, Dementia & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Madison Court Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Madison Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Madison Court Care Home to the centre of St Helens?

1.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madison Court Care Home to verify any information. View our terms and conditions. Madison Court Care Home has an Enhanced Service - more info.