






Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.
The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a...
Care Provided by Madison Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Madison Court Care Home for full pricing details and T&Cs.
Contact Madison Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Vicky Kelly(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Madison Court Care Home Reviews (93)
Madison Court Care Home has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Madison Court Care Home has 93 reviews.
My mum was very anxious and did not want him to go because people had told her it was a horrible place.
This was totally unfounded.
My dad was taken to The Duckeries on 27th April and sadly passed away on 20th May - in his short time with them I found all the staff to be very caring and compassionate not only to my dad but to his extended family. He was treated with dignity at all times. We were included in his care every step of the way with regular phone calls to update us on his condition which was invaluable as we all live quite a distance away.
We were encouraged to stay with dad when his condition deteriorated further and were supplied with tea/coffee toast and support and a friendly chat when needed.
We, as a family, cannot thank them enough for the care that they provided for Dad in his short time with them.
Many thanks for taking the time to write a review. It is sad that your mother had heard negative things about the home when clearly this is not the case. Your review will help to contribute to changing that negative view and we're grateful for that. It is lovely for team members to hear what a...
The care received by all the residents is fantastic - the staff are kind, helpful, skilful and they CARE. This relates to ALL staff - carers/caretaker/domestic, etc.
Many thanks for taking the time to write a review and for particularly remembering that it is a whole team of staff who work so hard to make such a wonderful family environment.
The facilities are extremely good, along with the staff and extra activities such as trips and booked entertainment for Mum.
I would have no hesitation in recommending this establishment to any interested suitor.
Thank you so much for taking the time to write a review. It is always lovely to see the activities that happen both inside and outside the home on trips. It is lovely for the team members to hear what a positive impact they have through their caring thoughts and actions.
The staff are amazing! They treated him with the dignity, care and respect they would their own family member. I can't thank them enough for the care and support they provided for both him and myself. Thank you
Thank you for taking the time to write a review. It is always lovely for the team members to see what a difference they have made not only to the residents but also the reassurance they give family members with the care they deliver.
Thank you so much and keep up the good work, EXCELLENT from all the family.
This is a wonderful reflection of the care and services at Madison Court. Thank you for the excellent review, the team will be 'over the moon' with your comments. Kind regards
My grandad was treated with dignity and respect. The staff were always attentive to his needs and very quick to respond to calls. They made a very upsetting time for our family as easy and comfortable as it could be. They took extra time and care to get to know him and see what he liked in all aspects of his life.
Such a touching review, thank you very much for taking the trouble to submit such lovely feedback. Kind regards
The care my brother-in-law receives is really good. All the staff really do care. Thank you all for everything you do.
Thank you for your thanks. The team work so hard to ensure that every resident is well cared for. Kind regards
The food is good and mum particularly likes the sweets.
The only negative is that clothes, teeth etc can go missing but this is understandable given the vague activities of my mother.
Thank you for your review. You are right, everyone is delighted with the menu and the care team work so hard to ensure that they do their best for every resident. I know, things do go 'missing' but more often than not, things reappear, in some of the most unlikely of places, but that is one of the joys of caring for people who feel the impact of dementia on their daily lives! Kind regards
My mother is very happy here and I am impressed with the commitment and professionalism of the staff.
Food's good too!
Thank you for your review, it is much appreciated. Kind regards
The friendly, warm, welcoming reception as soon as you enter the home.
Everyone is willing to help you as soon as you walk in.
The care and understanding of the staff is excellent.
All my mum's nursing needs are a priority to them.
Cleanliness and maintenance are excellent.
Activities are most days.
Everyone does an excellent job.
Thank you.
Thank you very much for your review, it is wonderful to hear that you are happy with everything. Kind regards
He is very well looked after and he is settled here.
The staff are marvellous with him and that means a lot to us as a family.
Thank you for your review. It will do much to reassure others looking for care that Madison Court would be a great place to consider as a 'forever home'. Kind regards
We do appreciate all you do.
Its our pleasure to care for your sister. Thank you for your review. Kind regards
All staff are professional, helpful and friendly.
Thank you very much for taking the trouble to review the home. Your positive feedback will do much to reassure others searching for care for a loved one. Kind regards
My sister is very happy in Madison Court she is very fond of her carers. The carers work very hard and always have a smile and kind word for people. I live in Portsmouth and come to see her as often as we can (3/4) weeks. We always find her well and happy and very well cared for which is a great relief for me. We are in our 80's and it means a lot to know she is in such good surroundings.
Thank you very much for your kind words. The care team will be so pleased that you are happy with the care and attention which you sister receives. They work so hard to ensure that everyone is well cared for and settled. Kind regards.
This care home exceeds all expectations. At Madison Court residents and their families are evidently at its core. All staff are approachable, extremely supportive and knowledgeable of their job roles. Activities are organised with passion and individuality of each resident. Food is good with a variety to choose. This home is our family.
Many thanks for your wonderful review. Your kind words are very much appreciated. Kind regards
The food is wholesome and filling, my nan always says how much she enjoys the sponge puddings. The staff do a good job, they are kind and caring, and I would particularly like to mention the activity girls as they bring so much colour to Madison Court, you always see them buzzing about either crafting or organising events. Overall we are very happy with Madison Court and I now consider it a second home.
Thank you for your wonderful review of Madison Court, it was a wonderful round up of all that is great about the home. Kind regards
The family and I have been very happy with the standard of care received by our father in this home and would recommend it to other relatives or friends who require this service.
Thank you for taking the time and trouble to review Madison Court. I am certain that your excellent feedback will do much to encourage other families who are searching for care, to consider the home for their loved one. Kind regards
God bless all staff.
Thank you for your review. Well said! Kind Regards.
He is willing to join in and talk to the other residents and staff. The staff couldn't be more helpful and friendly and we couldn't be happier with our choice in Madison Court.
Thank you very much for your review. I am so pleased to hear that you and your family are so happy with the care at Madison Court. Everyone works so hard to ensure that residents are happy and settled. Kind regards
My mum has been here at Madison Court for 2 years. My mum is very settled here and the staff are always friendly and welcoming.
The staff are very committed to ensuring the residents are happy and get involved with activities/entertainment - even relatives too.
The food is cooked fresh and always encouraged with drinks throughout the day.
Thanks for your review, your comments are much appreciated. Kind Regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Madison Court Care Home.
There are no upcoming events for Madison Court Care Home.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Madison Court Care Home
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Madison Court Care Home.
Meet the Team (7)

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.
I have been nursing for over 41 years, 20 of which have been spent managing care homes.
My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.
On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.
I have been a nurse for over 32 years.
I believe that Dementia care has to be progressive and patient-centric.
On a personal note, I am a Grandma to gorgeous twin girls.

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.
I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.
On a personal note, I am a loving Mum to my little boy.

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.
I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.
I have over 29 years of experience in the care sector and I am qualified to level 5 standard.
On a personal note, I am committed to my large and loving family.

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.
I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.
On a personal note, I am a doting grandma and a loving mother.

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.
I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!
Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.
I have worked at Madison Court Care Home since 2013.
I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.
I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.
On a personal note, I am a grand-grandmother and really enjoy it!
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