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The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a...
Care Provided by Madison Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Madison Court Care Home for full pricing details and T&Cs.
Contact Madison Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Vicky Kelly(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Madison Court Care Home Reviews (93)
Madison Court Care Home has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Madison Court Care Home has 93 reviews.
I am always received in a friendly welcoming manner. If I need assistance with anything there is usually someone who can help. My husband is well cared for. He has poor communication skills but his needs are met through constant observation by the care workers. A good example of this was when he became unwill, through observation it was noted he was leaning to one side. As this did not correct itself, it was thought he might have an infection. Within 24 hours a doctor was called who thought he should go to A&E. Thankfully it was nothing serious, however, it might have been without the quick action of his carers and their obvious knowledge of him. The staff work very hard to see the residents are well fed, well hydrated, clean and comfortable both in themselves and their surrounds. For this I can only say thank you.
Best wishes,
My mum moved onto Tudor around a year ago, prior to that she'd been in and out of hospital and in three different respites. In my opinion, Madison Court is streets ahead of any other home, it is well led and the staff are amazing! Mum us safe, happy, well looked after and settled - she laughs every day! If you're looking to choose a home, don't just look at the surroundings or where a place is located, but at the way the staff treat you and the respect they show our relations - you only get one mum or dad and need to choose wisely. I appreciate the staff on Tudor every single day for the wonderful job they do and cannot recommend Madison Court enough!
What a wonderful review. It will be lovely for the team to see just how appreciated they are.
The buildings and facilities are excellent and clean. My aunt is well looked after by every staff member. Everyone calls her by her name and treats her with dignity and respect. This may sound like a small thing but it is so important to her and me. The food is good, home-cooked and plentiful with drinks and snacks always available and offered. Every resident at Madison Court is different and I know that the staff work really hard to meet their individual needs.
What a wonderful review. It's great to read that your aunt is so well looked after.
I can not recommend this care home highly enough. The management and staff are amazing, they have looked after my mum with the utmost care and love. They put a party on for her 100th Birthday with no cost to us family, they treat all the residents with dignity and respect. She could not be better looked after than at Madison Court Care Home.
Both my husband and my mum are being cared for in Madison Court. The home and staff are excellent. Their care and love for both my loved ones shines through. I am treated like part of the family and can have any meal/drink etc, with them. I am an essential carer for my husband, and nothing is too much trouble for the staff to help me. Our mum is now on end of life, and the dignity and care she is receiving is amazing. I feel lucky to have found Madison Court.
I researched quite a lot of care homes and many did not come up to our required standard, but on recommendation from a few friends, we chose Madison and have been very pleased with the home. The staff have been wonderful and very helpful. The place is always clean. I feel my wife is in safe and caring hands and would recommend this care home.
My mother was admitted for assessment in September 2021. The family's intention was to take her out of Madison Court after her assessment and put her in a suitable care facility nearer to home. After seeing the care of Madison's staff and how well looked after she was, it was decided to leave her in the care of Madison.
We had a few concerns which got dealt with quickly and professionally.
The staff all do an amazing job and Mum settled in straight away.
Our experience of previous homes has not been great. Mum has been in Madison Court for almost three years and the family have nothing but praise for the team. Each team member is caring, knows Mum and shows empathy in any communication. During COVID the home have been unbelievable, which has given us, as a family, the peace of mind that Mum is so well cared for. Thank you so much!
Mum has been in Maddison Court for over 2 years. I visited many care homes before finally being fortunate enough to find Maddison. The less said about some of the other homes the better.
We have found the staff who take care of mum exceptional, I won't mention individuals, because they are all very special people, in all departments, doing a very difficult job.
If you are struggling, (like I was) to put a relative in a care home you will not do better than Maddison.
I can not speak too highly about Maddison and the staff. They also looked after my aunt and her family share the same feelings as me.
Thank you very much!
What a wonderful review. Thank you so much for taking the time to share your thoughts. It's lovely for the team to read what a difference they make not only to their residents but also to each resident's family.
My mum has recently been admitted to Madison Court's Tudor Unit and I just want to say how lovely the staff are and how they put you at ease. As soon as my mum arrived they asked us all about her history, her past jobs and her children and even what she liked as a treat to eat. This may seem like a small thing but it's not, it's massive to us as a family knowing that the staff are interested in knowing about our mum and what her life was like before dementia helping them to look after her as we would if she was still at home. Mum is settling day by day and it's such a relief. Thank you for all your hard work.
It really is so important that we get to know everything about someone to enable us to provide really person centred care and it sounds like the team are doing a great job. It's also good to know that you have a sense of relief. Thank you so much for taking the time to write this review and share your thoughts.
Sadly my dad passed away in February 2021, my dad was in Madison Court for over 12 months. Absolutely fantastic team! He was very well cared for, so happy and peace of mind for us. Can't thank them enough! Highly recommended.
Many thanks for your review and I'm sorry to hear that your dad recently passed away. Thank you so much for acknowledging our fantastic team. It's great for them to hear that not only do they deliver great care to our residents but also reassurance to the wider family.
We were so pleased to find Madison Court Care Home. Our decision that this was the right place for Mum was proven correct from the first day she arrived. She was admitted to Rylands Unit in August 2019 and from day one, the care she received was excellent. All the staff had a very professional, caring manner when dealing with individual residents. Mum was transferred to Tudor Unit in February 2020 as the staff felt that her needs would be better met there. The staff on both units kept me well informed and I was more than happy with the care Mum received. Visiting Mum in Madison was an uplifting experience. I was always welcomed by the staff and it was great to see the variety of experiences and entertainment that the staff provided for the residents. Sadly, Mum passed away in July and I know that she was extremely well cared for until her passing. I have a great fondness for Madison Court Care Home, we could not have chosen a better place for Mum to spend her final year.
I'm sorry you recently lost your mum. Thank you for making the time to write such a wonderful, heartfelt review. It is lovely for the team to know just what a difference they made to your mum but to you also.
Madison Court provided a caring environment for my mother. From my first visit, I was impressed by the engagement of staff at all levels, from the willingness of management to give detailed personal updates on my mother's wellbeing during periods while I was away overseas, to the attention and kindness that individual staff paid her in her day-to-day care and the staff clearly knew her well. the home is embedded in its community with visits from local school children and other groups. Unfortunately, my mother's residence here coincided with the Covid-19 pandemic. Madison Court took very early action, including closing to all visitors some weeks before the national lockdown in March. Despite these efforts, a handful of residents caught the disease and my mother passed away due to it. The staff went above and beyond in order to support my mother. They were proactive in anticipating and providing for all her needs and were wonderful in the way they would comfort her, holding her hand and stroking her hair. We were able to video call every day for an hour or so. The staff are passionate about their vocation and care for the residents. I would highly recommend Madison Court.
Thank you for taking the time to write, at what must be a difficult time for you. What a truly wonderful review. It is lovely for the team to be able to read what a positive impact they had, not only on your mother but also yourself.
Can’t thank the manager and staff for all their help and support during these extraordinary and difficult times; they have gone above and beyond their duties. The commitment and empathy they have for the residents is second to none.
Thank you so much for your heartfelt review - they really are a wonderful team.
Throughout this awful Covid-19 pandemic, the home have been amazing. Answering all our worries, keeping our family members safe and happy. They are true heroes. Mum has been fine throughout and that is, in my opinion, down to the excellent and professional care she has received and the safety procedures they put in place. Keep up the good work, it is truly appreciated.
What a lovely review. Thank you for recognising what absolute heroes our team members are.
My mother has been in Madison Court since June 2019 and the care she received here is second to none. The team of carers are excellent and nothing seems to be too much trouble for them. Mum has settled in very well and seems to be happy when I visit her. She is 97 years old, has dementia and I am so relieved to have found Madison Court and for the great care that they care for my mum and all the other residents.
What a wonderful review. Thank you so much for taking the time to write in.
Brilliant home, lovely atmosphere, the staff genuinely care about their charges and my friend is very well cared for and happy there.
Thank you for your lovely review. It's great to hear how happy and settled your friend is.
Mum spent 9 weeks on Rylands unit and was transferred to Duckeries as her condition deteriorated for the last 3 weeks of her life, sadly passing away on 27th June. The care she received in both units was exemplary, the whole home feels welcoming and warm and the staff are kind, helpful and caring.
We were made to feel that nothing was too much trouble and we were cared for as a family with compassion and support during her last few days of life. The care delivered is completely person-centred and very obviously has an ethos of maintaining the dignity, respect and identity of the residents at all times. As a family, we cannot thank Madison Court enough and would not hesitate to recommend it to anyone making this very difficult decision.
Thank you so much for taking the time to write a review at such a sad time. The impact our team members have is far-reaching and it's lovely for them to get a sense of the difference they make not only to our residents but to their wider family and friends.
Residents are encouraged to participate in a wide range of activities that are arranged by a dedicated team.
There are many displays on the walls, related to popular culture, local history and sport, all designed to stimulate memories and discussion for the residents.
I would not hesitate to recommend Madison Court Care Home to families searching for high quality, 24-hour care for a loved one.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Madison Court Care Home.
There are no upcoming events for Madison Court Care Home.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Madison Court Care Home
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Madison Court Care Home.
Meet the Team (7)

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.
I have been nursing for over 41 years, 20 of which have been spent managing care homes.
My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.
On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.
I have been a nurse for over 32 years.
I believe that Dementia care has to be progressive and patient-centric.
On a personal note, I am a Grandma to gorgeous twin girls.

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.
I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.
On a personal note, I am a loving Mum to my little boy.

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.
I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.
I have over 29 years of experience in the care sector and I am qualified to level 5 standard.
On a personal note, I am committed to my large and loving family.

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.
I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.
On a personal note, I am a doting grandma and a loving mother.

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.
I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!
Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.
I have worked at Madison Court Care Home since 2013.
I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.
I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.
On a personal note, I am a grand-grandmother and really enjoy it!
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