Madison Court Care Home

I am always received in a friendly welcoming manner. If I need assistance with anything there is usually someone who can help. My husband is well cared for. He has poor communication skills but his needs are met through constant observation by the care workers. A good example of this was when he became unwill, through observation it was noted he was leaning to one side. As this did not correct itself, it was thought he might have an infection. Within 24 hours a doctor was called who thought he should go to A&E. Thankfully it was nothing serious, however, it might have been without the quick action of his carers and their obvious knowledge of him. The staff work very hard to see the residents are well fed, well hydrated, clean and comfortable both in themselves and their surrounds. For this I can only say thank you.

My mum moved onto Tudor around a year ago, prior to that she'd been in and out of hospital and in three different respites. In my opinion, Madison Court is streets ahead of any other home, it is well led and the staff are amazing! Mum us safe, happy, well looked after and settled - she laughs every day! If you're looking to choose a home, don't just look at the surroundings or where a place is located, but at the way the staff treat you and the respect they show our relations - you only get one mum or dad and need to choose wisely. I appreciate the staff on Tudor every single day for the wonderful job they do and cannot recommend Madison Court enough!

The buildings and facilities are excellent and clean. My aunt is well looked after by every staff member. Everyone calls her by her name and treats her with dignity and respect. This may sound like a small thing but it is so important to her and me. The food is good, home-cooked and plentiful with drinks and snacks always available and offered. Every resident at Madison Court is different and I know that the staff work really hard to meet their individual needs.

I can not recommend this care home highly enough. The management and staff are amazing, they have looked after my mum with the utmost care and love. They put a party on for her 100th Birthday with no cost to us family, they treat all the residents with dignity and respect. She could not be better looked after than at Madison Court Care Home.

Both my husband and my mum are being cared for in Madison Court. The home and staff are excellent. Their care and love for both my loved ones shines through. I am treated like part of the family and can have any meal/drink etc, with them. I am an essential carer for my husband, and nothing is too much trouble for the staff to help me. Our mum is now on end of life, and the dignity and care she is receiving is amazing. I feel lucky to have found Madison Court.

I researched quite a lot of care homes and many did not come up to our required standard, but on recommendation from a few friends, we chose Madison and have been very pleased with the home. The staff have been wonderful and very helpful. The place is always clean. I feel my wife is in safe and caring hands and would recommend this care home.

My mother was admitted for assessment in September 2021. The family's intention was to take her out of Madison Court after her assessment and put her in a suitable care facility nearer to home. After seeing the care of Madison's staff and how well looked after she was, it was decided to leave her in the care of Madison.

The staff all do an amazing job and Mum settled in straight away.

Our experience of previous homes has not been great. Mum has been in Madison Court for almost three years and the family have nothing but praise for the team. Each team member is caring, knows Mum and shows empathy in any communication. During COVID the home have been unbelievable, which has given us, as a family, the peace of mind that Mum is so well cared for. Thank you so much!

Mum has been in Maddison Court for over 2 years. I visited many care homes before finally being fortunate enough to find Maddison. The less said about some of the other homes the better.

We have found the staff who take care of mum exceptional, I won't mention individuals, because they are all very special people, in all departments, doing a very difficult job.

If you are struggling, (like I was) to put a relative in a care home you will not do better than Maddison.

I can not speak too highly about Maddison and the staff. They also looked after my aunt and her family share the same feelings as me.

Thank you very much!

My mum has recently been admitted to Madison Court's Tudor Unit and I just want to say how lovely the staff are and how they put you at ease. As soon as my mum arrived they asked us all about her history, her past jobs and her children and even what she liked as a treat to eat. This may seem like a small thing but it's not, it's massive to us as a family knowing that the staff are interested in knowing about our mum and what her life was like before dementia helping them to look after her as we would if she was still at home. Mum is settling day by day and it's such a relief. Thank you for all your hard work.

Sadly my dad passed away in February 2021, my dad was in Madison Court for over 12 months. Absolutely fantastic team! He was very well cared for, so happy and peace of mind for us. Can't thank them enough! Highly recommended.

We were so pleased to find Madison Court Care Home. Our decision that this was the right place for Mum was proven correct from the first day she arrived. She was admitted to Rylands Unit in August 2019 and from day one, the care she received was excellent. All the staff had a very professional, caring manner when dealing with individual residents. Mum was transferred to Tudor Unit in February 2020 as the staff felt that her needs would be better met there. The staff on both units kept me well informed and I was more than happy with the care Mum received. Visiting Mum in Madison was an uplifting experience. I was always welcomed by the staff and it was great to see the variety of experiences and entertainment that the staff provided for the residents. Sadly, Mum passed away in July and I know that she was extremely well cared for until her passing. I have a great fondness for Madison Court Care Home, we could not have chosen a better place for Mum to spend her final year.

Madison Court provided a caring environment for my mother. From my first visit, I was impressed by the engagement of staff at all levels, from the willingness of management to give detailed personal updates on my mother's wellbeing during periods while I was away overseas, to the attention and kindness that individual staff paid her in her day-to-day care and the staff clearly knew her well. the home is embedded in its community with visits from local school children and other groups. Unfortunately, my mother's residence here coincided with the Covid-19 pandemic. Madison Court took very early action, including closing to all visitors some weeks before the national lockdown in March. Despite these efforts, a handful of residents caught the disease and my mother passed away due to it. The staff went above and beyond in order to support my mother. They were proactive in anticipating and providing for all her needs and were wonderful in the way they would comfort her, holding her hand and stroking her hair. We were able to video call every day for an hour or so. The staff are passionate about their vocation and care for the residents. I would highly recommend Madison Court.

Can’t thank the manager and staff for all their help and support during these extraordinary and difficult times; they have gone above and beyond their duties. The commitment and empathy they have for the residents is second to none.

Throughout this awful Covid-19 pandemic, the home have been amazing. Answering all our worries, keeping our family members safe and happy. They are true heroes. Mum has been fine throughout and that is, in my opinion, down to the excellent and professional care she has received and the safety procedures they put in place. Keep up the good work, it is truly appreciated.

My mother has been in Madison Court since June 2019 and the care she received here is second to none. The team of carers are excellent and nothing seems to be too much trouble for them. Mum has settled in very well and seems to be happy when I visit her. She is 97 years old, has dementia and I am so relieved to have found Madison Court and for the great care that they care for my mum and all the other residents.

Brilliant home, lovely atmosphere, the staff genuinely care about their charges and my friend is very well cared for and happy there.

We were made to feel that nothing was too much trouble and we were cared for as a family with compassion and support during her last few days of life. The care delivered is completely person-centred and very obviously has an ethos of maintaining the dignity, respect and identity of the residents at all times. As a family, we cannot thank Madison Court enough and would not hesitate to recommend it to anyone making this very difficult decision.

I would not hesitate to recommend Madison Court Care Home to families searching for high quality, 24-hour care for a loved one.