Madison Court Care Home

The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.

My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.

It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away and always seems happy and relaxed which she hadn't previously.

My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.

It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.

Excellent service in every aspect. Madison Court treated Dad for all of his health requirements with utmost professionalism. Maybe even more importantly they treated him as him right to the end. The level of care and respect from all teams, medical care, cleaners, cooks, laundry, reception, and grounds people, was exceptional. This team took the time to care for us alongside Dad. No praise is high enough.

My husband's 'end-of-life' experience at Madison Court was made so much easier by the exemplary attention given to his many health issues and dementia by 'without exception' the management, nurses, carers, cleaning, laundry, catering and maintenance. We had a longer chance of 'goodbye' as a result. Appreciation.

Dad has lived at Madison Court Care Home since 17th October 2022. The care he has received has been wonderful. The staff on Rylands and Tudor are very caring and treat all the residents like how they would like their relatives to be treated. They are friendly and approachable and nothing is too much for them. They really do care very much not only for the residents but for their families also. For me if you've got the right staff then it's like winning the lottery as you are trusting them with your loved ones. It is very clean, food is very nutritious, they do plenty of activities, have singers in to entertain you. I must also mention the cleaners and the housekeeping staff, catering staff, activities staff, management team who run a tight ship, as they work so hard in the background. I would choose Madison again as they all work together as a fantastic team, well done to each and every one of you.

Staff are cosy, laid back and understanding, listening to resident's and visitor’s requests. Homely feel, as staff do not wear uniforms, may this continue. Dad is new to the home only moving in March 2023 but he has settled in better than any of us had expected and that’s due to the comfortable environment and ongoing activities.

I can't say enough about Madison Court Care Home. All the staff treat the residents with such care and kindness. Every time we visit I am amazed how lovely they all are. I am so thankful that this care home was recommended to me for my sister. Many thanks to you all.

We cannot thank them enough for the love and care they gave her and the support throughout to us.

The experience I and my husband have of Madison Court can only be described as excellent. Knowing he is so well cared for and his needs are being so well met gives me great peace of mind. An example of the good care he received recently happened when he became unwell. My husband is unable to say if he has a problem or feels unwell. It is the staff through observation who do this from the carer who helped him in the morning and throughout the day. The staff recognised there was a problem. The nurse on duty when I visited informed me of their concerns and by the evening the doctor had been called. My husband had an infection or was prescribed antibiotics. I felt this was how good care worked.

Both my parents are in this care home in nursing care. They are cared for, looked after just like I would. Their needs are met immediately. Nothing is left to chance. They are treated with dignity at all times. We as a family are always updated on any issues. Requests for my parent's needs i.e. toiletries, extra clothes are requested promptly. I cannot ask for anything better for my parents. This is an extremely traumatic time for me but with the support from the carers to my parents it's made much more bearable.

Highly trained, dedicated, caring staff delivering the best care possible. The palliative care delivered for my mum has been exemplary from all members of the team from home manager to carers, maintenance and domestic staff. A fabulous team. Care and consideration has been extended to my whole family and I. Thank you so much for easing the difficult journey we are on with our lovely mum.

All the carers have been exceptional in the care they give, it was clear to see how happy mum was living at Madison court and she was more settled than ever before.

They look after my mum excellently. Staff went out of their way, couldn't do enough, always there. Soon as we got there they made us a drink, plus kept on coming asking if we wanted anything. Her room was lovely, it was really nice. Did her proud in her last few weeks.

My mum was taken into Madison Court when she was discharged from hospital after breaking her hip in a previous care home. Right from the moment Mum arrived, we could see the care was excellent. The morning after my mum got there, the manager rang me to ask if I was ok and if had I had a better night's sleep, as she knew our experience at Mum's previous care home had been quite traumatic. Unfortunately, my mum passed away after 24 days, but the staff made her final days comfortable and pain-free. We were able to visit her at any time and were able to stay as long as we liked. We were almost always offered a drink on arrival. We are so grateful that she was looked after so well and was treated with dignity and respect. The care in Madison Court is wonderful and we have nothing but praise for the staff there. Thank you.

Since arriving at Madison, nothing has been too much trouble for them; everything and every staff member has been superb - Mum was very happy there. Unfortunately, her stay was very short due to a rapid decline in her health, but right until the end, nothing was too much trouble for any of the staff. We have the utmost respect for all the staff and cannot thank them enough for their care and kindness during Mum's short time there.

Dad settled straight away and makes comments about how great his new home is. Meals are home-cooked and delicious, the home itself is immaculate, and all the staff are approachable and accessible. We really were at our wit's end before finding Madison Court, but sleep soundly now as we are already seeing dad flourish. Hats off to the management for running such a well-led team.

Nothing is too much trouble for the staff, I am so glad that my dad is happy and being cared for by them. I cannot thank them enough.