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Madison Court Care Home

Madison Close, Parr, St Helens, Merseyside WA9 3RW
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Madison Court Care Home, St Helens
Madison Court Care Home, St Helens
Madison Court Care Home, St Helens

Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.

The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a...  

Care Provided by Madison Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,161From £1,161
Residential Dementia CareFrom £1,161From £1,161
Nursing CareFrom £1,161From £1,161
Nursing Dementia CareFrom £1,585From £1,585

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.

Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

Contact Madison Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Vicky Kelly(Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Madison Court Care Home Reviews (93)

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10

Madison Court Care Home has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years. Over all time Madison Court Care Home has 93 reviews.

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Showing 93 reviews matching selected criteria
Review from Vickie E (Daughter of Resident) published on 19 March 2025 Submitted via Website
Overall Experience

The staff really care for the residents and treat them like family. Both of my parents have been cared for at Madison Court over a couple of years now and everytime I visit I can see they are all well looked after. This gives me great peace of mind to know.

Reply from Bernadette Roberts, General manager at Madison Court Care Home

Thank you for such a lovely review and thankyou for entrusting the care of your mum and dad to us it is an honour.

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Review from C I (Friend of Resident) published on 26 February 2025 Submitted via Website
Overall Experience

My mum and I visited a friend in the care home and were very surprised at how nice the home is. The staff were very friendly and helpful and the home itself is very clean and tidy, my friend is well looked after and very happy there.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home

Thank you for your lovely review of Madison Court Care Home! We are so pleased that you like the home. We have a very dedicated team at Madison Court Care Home that work hard to ensure the home is clean and tidy and provide the best of care. It's lovely to know that your friend is very well looked after and happy! Kind regards, Clare

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Review from C B (Son of Resident) published on 30 January 2025 Submitted via Website
Overall Experience

It was a difficult and emotional time moving Mum from her residential home into nursing care and trying to find the right place. It's fair to say that moving to Madison Court was the right decision though. Mum is receiving quality, personalised care from dedicated staff. She settled in straight away and always seems happy and relaxed which she hadn't previously.

Reply from Clare Mould, Executive Administrator to the Board of the Directors at Madison Court Care Home

Thank you for your lovely review of Madison Court Care Home! It's wonderful to hear that your Mum is settling so well and is receiving the quality, personalised care that our team work so hard to provide. We're so glad she is happy at Madison Court Care Home and are sure that she will continue to be so. Kind regards, Clare

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Review from Cathy H (Daughter-in-law of Resident) published on 28 November 2024 Submitted via Website
Overall Experience

My father-in-law recently transferred here from home. The transition was particularly emotional for him and us. I can honestly say that the staff went out of their way to ensure a smooth transition. They were so understanding, kind and caring to us all and made us feel like part of the Madison Court family. We are so happy with all aspects of the home and my father-in-law is so settled and thinks it is his home! This is such a comfort to us. Thank you everyone at Madison Court.

Reply from Clare Mould, Executive Administrator to the Board of Directors at Madison Court Care Home

Thank you for such lovely words about Madison Court! We're really pleased to hear that the team helped your father-in-law to have such a smooth transition and that he has settled so well. Our team are always there for you and are happy to do everything they can to make you feel part of the family as, after all - you are! Kind regards.

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Review from H B (Daughter of Resident) published on 28 June 2024 Submitted via Website
Overall Experience
I simply can't praise Madison Court enough. The care, service and support is just fantastic.
My mum moved in during the pandemic and right from the start we had superior help and support, e.g. providing a video tour, organising mum's COVID test and providing a taxi for her.
Over the last 3 and a half years, until she passed away, the staff were so kind and patient with Mum - who could be fiesty at times! - and very supportive of us. Everyone I spoke to during my visits was lovely: not just the nurses and carers, but the administrator, laundry ladies, managers...everyone!
Madison Court provides entertainment and activities for residents, and it was wonderful to see Mum singing along with guest musicians via an active online group which is run by staff. I don't live near St. Helens so this was a valuable way of keeping in touch.

It's traumatic accepting that a loved one needs to be in a nursing home but, thanks to the team at the home, I never doubted for a second that we made the right decision.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Firstly I am very sorry to read that your mum has passed away. It is good to read that her life at Madison Court was full and that you feel you made the right decision in moving your mum there. Thanks also for recognising the whole team. The contribution every team member makes is what makes the...  

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Review from G M (Daughter of Resident) published on 25 June 2024 Submitted via Postal Card
Overall Experience

Excellent service in every aspect. Madison Court treated Dad for all of his health requirements with utmost professionalism. Maybe even more importantly they treated him as him right to the end. The level of care and respect from all teams, medical care, cleaners, cooks, laundry, reception, and grounds people, was exceptional. This team took the time to care for us alongside Dad. No praise is high enough.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

I'm truly sorry to read that your dad has passed away. Thank you so much for taking the time to write such a thoughtful review. The impact that your dad's stay at Madison had on the whole family was clearly impactful. It's lovely for the team to read what a difference they make. With best wishes.

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Review from Josephine M (Wife of Resident) published on 20 June 2024 Submitted via Postal Card
Overall Experience

My husband's 'end-of-life' experience at Madison Court was made so much easier by the exemplary attention given to his many health issues and dementia by 'without exception' the management, nurses, carers, cleaning, laundry, catering and maintenance. We had a longer chance of 'goodbye' as a result. Appreciation.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for your very moving review. I'm sorry to hear you have lost your husband; it's wonderful to read that you were both well-supported by the whole team. It is lovely to read that you have included the whole team in your review and is so important for them to see the positive impact that their dedication has had, not only supporting your husband but you also. With best wishes.

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Review from S L (Daughter of Resident) published on 17 June 2024 Submitted via Website
Overall Experience

Dad has lived at Madison Court Care Home since 17th October 2022. The care he has received has been wonderful. The staff on Rylands and Tudor are very caring and treat all the residents like how they would like their relatives to be treated. They are friendly and approachable and nothing is too much for them. They really do care very much not only for the residents but for their families also. For me if you've got the right staff then it's like winning the lottery as you are trusting them with your loved ones. It is very clean, food is very nutritious, they do plenty of activities, have singers in to entertain you. I must also mention the cleaners and the housekeeping staff, catering staff, activities staff, management team who run a tight ship, as they work so hard in the background. I would choose Madison again as they all work together as a fantastic team, well done to each and every one of you.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for leaving such a thoughtful review and recognising the whole team. It's great to read not only how well your Dad is being cared for but also about the care shown to you. Your review will help new care seekers to have a better understanding of life in a care home, so thank you. With best wishes, Managing Director.

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Review from Helon C (Daughter of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

Staff are cosy, laid back and understanding, listening to resident's and visitor’s requests. Homely feel, as staff do not wear uniforms, may this continue. Dad is new to the home only moving in March 2023 but he has settled in better than any of us had expected and that’s due to the comfortable environment and ongoing activities.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
Thank you so much for your lovely review.
It's good to read that your dad has settled in so well.

With best wishes.

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Review from Elspeth H (Sister of Resident) published on 29 September 2023 Submitted via Website
Overall Experience

I can't say enough about Madison Court Care Home. All the staff treat the residents with such care and kindness. Every time we visit I am amazed how lovely they all are. I am so thankful that this care home was recommended to me for my sister. Many thanks to you all.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for taking the time to share your thoughts and for giving us a 5* rating.

With best wishes,
Honor Keatley

Managing Director

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Review from Sharon P (Granddaughter of Resident) published on 8 September 2023 Submitted via Website
Overall Experience
Madison Court Care Home is absolutely fantastic. The love and care shown to my nan in the almost four years she was a resident, was second to none.
Moving my nan into a home was the hardest decision our family made and the most heartbreaking for us.
Madison Court treated her like their family. They looked after and loved her as if she were their own.
The home itself is a happy place, very clean, open and honest. What you see is what you get.
My nan was very happy here and had a wonderful relationship with the staff on the Rylands Unit in particular. She developed strong bonds with staff and trusted them.
They looked after her immensely during Covid, and their communication with families was great.
Before my nan died, she considered Madison her home. When we were out, she would tell us that she was ready for home - she meant Madison.

We cannot thank them enough for the love and care they gave her and the support throughout to us.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
Firstly, I am sorry to read that you have lost your nan. It sounds as though she had a wonderful four years at Madison Court. They really are a special team there. It may have been your hardest decision, moving your nan into a care home, but it was clearly one of your best decisions.
Thank you for sharing this.

With best wishes.

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Review from J Y (Wife of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

The experience I and my husband have of Madison Court can only be described as excellent. Knowing he is so well cared for and his needs are being so well met gives me great peace of mind. An example of the good care he received recently happened when he became unwell. My husband is unable to say if he has a problem or feels unwell. It is the staff through observation who do this from the carer who helped him in the morning and throughout the day. The staff recognised there was a problem. The nurse on duty when I visited informed me of their concerns and by the evening the doctor had been called. My husband had an infection or was prescribed antibiotics. I felt this was how good care worked.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

What a wonderful review. Thank you so much for sharing your example of the great care your husband is receiving.

With best wishes,
Honor Keatley

Managing Director

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Review from Helen R (Daughter of Resident) published on 29 August 2023 Submitted via Postal Card
Overall Experience

Both my parents are in this care home in nursing care. They are cared for, looked after just like I would. Their needs are met immediately. Nothing is left to chance. They are treated with dignity at all times. We as a family are always updated on any issues. Requests for my parent's needs i.e. toiletries, extra clothes are requested promptly. I cannot ask for anything better for my parents. This is an extremely traumatic time for me but with the support from the carers to my parents it's made much more bearable.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
Thank you so much for your 5* review and comments.
It's great to read what a difference the team have made to you and your parents.

With best wishes.

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Review from Mary K (Daughter of Resident) published on 25 May 2023 Submitted via Website
Overall Experience

Highly trained, dedicated, caring staff delivering the best care possible. The palliative care delivered for my mum has been exemplary from all members of the team from home manager to carers, maintenance and domestic staff. A fabulous team. Care and consideration has been extended to my whole family and I. Thank you so much for easing the difficult journey we are on with our lovely mum.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
I'm sorry to hear about what you are going through. It's very reassuring that the whole team are doing all they can to support your mum and family through this time. Thank you for making time to share your thoughts. It's great for the team to read just what a difference they make.
With best wishes,

Managing Director

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Review from M B (Son of Resident) published on 16 January 2023 Submitted via Website
Overall Experience
Everyone at Madison Court Care Home have been fantastic from the minute mum was moved into there.

All the carers have been exceptional in the care they give, it was clear to see how happy mum was living at Madison court and she was more settled than ever before.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for such a lovely review of Madison Court Care Home! I'm so glad that your Mum is settled and happy there. Our fantastic carers love to care for her and she is a joy to have. Kind regards, Honor.

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Review from M S (Daughter of Resident) published on 16 January 2023 Submitted via Postal Card
Overall Experience

They look after my mum excellently. Staff went out of their way, couldn't do enough, always there. Soon as we got there they made us a drink, plus kept on coming asking if we wanted anything. Her room was lovely, it was really nice. Did her proud in her last few weeks.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for such a lovely review of Madison Court Care Home. I'm pleased that our team looked after your Mum excellently and that they really went out of their way to make sure you were also looked after. The team were honoured to do her proud in her last weeks and I'm so sorry for your loss. Kind regards, Honor.

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Review from Alison S (Daughter of Resident) published on 12 December 2022 Submitted via Website
Overall Experience

My mum was taken into Madison Court when she was discharged from hospital after breaking her hip in a previous care home. Right from the moment Mum arrived, we could see the care was excellent. The morning after my mum got there, the manager rang me to ask if I was ok and if had I had a better night's sleep, as she knew our experience at Mum's previous care home had been quite traumatic. Unfortunately, my mum passed away after 24 days, but the staff made her final days comfortable and pain-free. We were able to visit her at any time and were able to stay as long as we liked. We were almost always offered a drink on arrival. We are so grateful that she was looked after so well and was treated with dignity and respect. The care in Madison Court is wonderful and we have nothing but praise for the staff there. Thank you.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you so much for writing a review at what must be a difficult time for you. It is lovely for the team to know what a difference they have made, not only to your mum, but also you and the wider family. Best wishes.

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Review from D C (Son of Resident) published on 12 December 2022 Submitted via Website
Overall Experience
After the extremely poor, unsatisfactory care Mum received while in respite in a previous care home, resulting in a three-week hospital stay with a broken hip after a fall, the whole experience at Madison Court has been fantastic even before Mum actually arrived at the home.
From the initial visit by a member of the Madison team to Mum in the previous care home to assess her needs, communication has been fantastic - always clear and straightforward.

Since arriving at Madison, nothing has been too much trouble for them; everything and every staff member has been superb - Mum was very happy there. Unfortunately, her stay was very short due to a rapid decline in her health, but right until the end, nothing was too much trouble for any of the staff. We have the utmost respect for all the staff and cannot thank them enough for their care and kindness during Mum's short time there.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
I'm sorry to hear you've lost your mum, but glad to know she was happy at Madison Court. It sounds like you all had a difficult time prior to her joining us, but it's great to read about the positive impact our wonderful team had on all of you. Thank you for taking the time to share this.

Best wishes.

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Review from Diane F (Daughter of Resident) published on 30 November 2022 Submitted via Website
Overall Experience
From the moment my sister and I entered the reception, we felt at ease. Professional and caring from the outset. After visiting 23 care homes (we were thorough), Madison was simply the best by far. We feel so lucky to have found such a caring environment for our dad. From day one, our shoulders relaxed, and we just knew Dad was safe and in the best place for his needs.

Dad settled straight away and makes comments about how great his new home is. Meals are home-cooked and delicious, the home itself is immaculate, and all the staff are approachable and accessible. We really were at our wit's end before finding Madison Court, but sleep soundly now as we are already seeing dad flourish. Hats off to the management for running such a well-led team.

Reply from Honor Keatley, Managing Director at Madison Court Care Home

Thank you for your wonderful review. I can just picture your dad in his home, safe and happy. It's great for the whole team to read your review and to see what a difference they make, not only to our residents but also to the wider families.

Best wishes,

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Review from V C (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience
I cannot fault Madison Court, the staff are very friendly and dedicated to looking after the residents.
My dad is very happy in there, and for that I am very grateful. There is often entertainment in the home which he loves.

Nothing is too much trouble for the staff, I am so glad that my dad is happy and being cared for by them. I cannot thank them enough.

Reply from Honor Keatley, Managing Director at Madison Court Care Home
What a wonderful review! Thank you so much for taking the time to submit it. It's great to read how happy your dad is.

Best wishes.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 April 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (6)

Accreditations

There are no accreditations posted yet for Madison Court Care Home.

Meet the Team (7)

Bernadette Roberts
Bernadette RobertsJob Title:Registered ManagerJoined: 2015

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.

I have been nursing for over 41 years, 20 of which have been spent managing care homes.

My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.

On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Jeanette Gow
Jeanette GowJob Title:Deputy Home Manager

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.

I have been a nurse for over 32 years.

I believe that Dementia care has to be progressive and patient-centric.

On a personal note, I am a Grandma to gorgeous twin girls.

Bethany Thompson
Bethany ThompsonJob Title:EMI nursing Unit ManagerJoined: 2014

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.

I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.

On a personal note, I am a loving Mum to my little boy.

Clair Rylatt
Clair RylattJob Title:EMI Residential Unit Manager

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.

I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.

I have over 29 years of experience in the care sector and I am qualified to level 5 standard.

On a personal note, I am committed to my large and loving family.

Joan Johns
Joan JohnsJob Title:General Nursing Unit Manager

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.

I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.

On a personal note, I am a doting grandma and a loving mother.

Lyndsey White
Lyndsey WhiteJob Title:AdministratorJoined: 2014

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.

I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!

Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Margaret Smith
Margaret SmithJob Title:Activities CoordinatorJoined: 2013

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.

I have worked at Madison Court Care Home since 2013.

I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.

I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.

On a personal note, I am a grand-grandmother and really enjoy it!

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