Madison Court Care Home

Madison Close, Parr, St Helens WA9 3RW
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9.9 84 Reviews
  • Madison Court Care Home, St Helens
Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.

The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a team of talented carers and provide residents with a daily lifestyle in which they feel secure and respected.

The enclosed patio garden area is used for activities, entertainment and to plant and grow both flowers and vegetables! The outside area has recently been improved to include the planting of fruit trees and extension of the raised bed areas, order to make gardening more accessible.

Madison Court Care Home is participating in a number of community and wider national initiatives. The activities team and residents attend three dementia cafes locally as well as getting involved in packing shoe boxes for ‘Operation Christmas Child’ and have been a collecting point for charitable aid for the homeless.

Apart from the good deeds the residents are involved in, their busy activity programme includes scheduled activities to take residents to rugby matches, bingo and tea dances as well as entertainment within the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1064
  • Self-Funded Nursing Care: from £1220
  • Self-Funded Nursing Dementia Care: from £1220
  • RESPITE Self-Funded Residential Dementia Care: from £921
  • RESPITE Self-Funded Nursing Care: from £1265
  • RESPITE Self-Funded Nursing Dementia Care: from £1265

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Madison Court Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Bernadette Roberts (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment
  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.
    No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Madison Court Care Home Reviews (84)

Total of 84, showing 81-84
9.9

Madison Court Care Home has a Review Score of 9.9 (9.949) out of 10, based on 23 reviews in the last 2 years. Over all time Madison Court Care Home has 84 reviews.

Overall Experience

  • 76
  • 8
  • 0
  • 0
  • 0

Date Published

84
12
14
23
61

Review from Keith M (Son of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother has settled in well, gets well looked after, all the staff I have spoken to are pleasant and helpful, her room is always clean and tidy, the food looks good and she is eating well.

Reply from Alison Foreman, Commercial Director at Madison Court Care Home

Thank you very much for taking the time to submit a review of Madison Court. I am so pleased to hear that your Mother is settling well, don't forget that the team would appreciate knowing if there is any worry, no matter how small, so that her care can be the 'best it can be'. Kind regards

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Review from Sue E (Daughter of Resident) published on 15 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved mum here after a dreadful experience in another care home. Mum was going down hill rapidly both physically and mentally and ended up in hospital. After 4 weeks recovery she was moved to Maddison court.
I cannot believe the difference in the level of care my mum now receives. The staff are
excellent, they really do care about the residents.
The food is very good and every time I visit it always seems to be coffee and cake time.
I cannot thank the staff enough for the care they give mum and all the other residents and the way they treat them all with respect and dignity.

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Review from Anne (Daughter of Resident) published on 28 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my mother in this care home almost 3 years ago after poor experiences in previous care homes in Southport, Burscough and St.Helens. From the beginning, staff have gone out of their way to be kind to her. Her religious faith is important, so arrangements were made for parishioners to visit
with communion for her and others twice a week. My mother is in a dementia unit, but nevertheless events and activities are organised to provide structure as well as jogging memories such as Halloween, Easter and bonfire night. The food is plentiful and varied, but more importantly cares for the needs of elderly people who have lived in this environment all of their lives. My sister and I live some distance away, but on my return journey from seeing mum, I am happy and relieved that she is in a safe and secure place amongst patients, cheerful and caring staff.

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Review from Janet (Daughter of Resident) published on 30 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my dad has received at Madison Court over the years he's been here has been very good, at times excellent care. Lovely staff and the new management team are excellent, very helpful and approachable.
They do all they can do to help the care staff, a lovely set of girls and nurses on my dads
floor. Overall great service we now receive at Madison Court and peace of mind, my dad is well looked after.

Reply from Paula Clark, Director at Madison Court Care Home

Thank you for your positive comments. We really appreciate what you have said and that the work all the staff do is recognised.

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Current Review Score: 9.9 (9.949)

Overview of Review Score

The Review Score of 9.9 (9.949) out of 10 for Madison Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.949 for Madison Court Care Home is calculated as follows: ( (258 Excellents x 5) + (14 Goods x 4) ) ÷ 272 Ratings = 4.949

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Madison Court Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (5)

Meet the Team (7)

Bernadette

Bernadette Roberts

Job Title: Registered Manager

Joined: 2015

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.


I have been nursing for over 41 years, 20 of which have been spent managing care homes.


My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.


On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Jeanette

Jeanette Gow

Job Title: Deputy Home Manager

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.


I have been a nurse for over 32 years.


I believe that Dementia care has to be progressive and patient-centric.


On a personal note, I am a Grandma to gorgeous twin girls.

Bethany

Bethany Thompson

Job Title: EMI nursing Unit Manager

Joined: 2014

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.


I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.


On a personal note, I am a loving Mum to my little boy.

Clair

Clair Rylatt

Job Title: EMI Residential Unit Manager

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.


I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.


I have over 29 years of experience in the care sector and I am qualified to level 5 standard.


On a personal note, I am committed to my large and loving family.

Joan

Joan Johns

Job Title: General Nursing Unit Manager

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.


I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.


On a personal note, I am a doting grandma and a loving mother.

Lyndsey

Lyndsey White

Job Title: Administrator

Joined: 2014

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.


I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!


Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Margaret

Margaret Smith

Job Title: Activities Coordinator

Joined: 2013

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.


I have worked at Madison Court Care Home since 2013.


I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.


I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.


On a personal note, I am a grand-grandmother and really enjoy it!

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