






Madison Court Care Home is a modern care home that is dedicated to providing care in general nursing care, residential dementia and dementia nursing.
The home has three floors with 66 rooms that are all en-suite and there are two large lounges on the ground floor that are spacious, comfortable and homely for residents and their families to enjoy. The home is designed to get the most out of a...
Care Provided by Madison Court Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 66 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Madison Court Care Home for full pricing details and T&Cs.
Contact Madison Court Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Vicky Kelly(Registered Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2024
- Number of floors: 3
Room Information
- Single Rooms (66)
- Single Rooms with ensuite Wet Room (66)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. No restrictions or booking requirements to visit Madison Court Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Madison Court Care Home has a private car park, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Madison Court Care Home Reviews (93)
Madison Court Care Home has a Review Score of 10 (9.976) out of 10, based on 24 reviews in the last 2 years.
Over all time Madison Court Care Home has 93 reviews.
An outstanding care home with its residents and their families evidently at its core. My nan has lived here for two years and staff are supportive, approachable and knowledge of their job role. Activities are carefully planned and varied taking residents likes and wants into consideration. The home and nans room is bright and clean, her room is personalised to her. The food is varied and nice with a variety of snacks and drinks continuously throughout the day. A lovely shaded garden with a variety of sensory zones which is work in progress so it can be accessible all year round. It's nice to be able to go and eat Christmas dinner in nans new home and celebrate Mother's Day including birthdays. The home is like our extended family and I cannot thank them enough for their continued care and support.
Thank you for your review of Madison Court. Your comments are a wonderful account of all the great things which go on in the home. We are so pleased you are so pleased! Kind regards.
He suffers from vascular dementia, depression and anxiety.
He is very up and down but the staff on Rylands cope with him very well and I cannot praise them enough for their patience and care of him.
Any problems we have are dealt with by the staff and we as a family are very happy that dad is in a safe and secure environment and being cared for very well.
Thank you very much for taking the time to review Madison Court. I am so pleased to hear that as a family you are all happy with the care delivered by the team, your praise is rightly placed and will give them a real 'boost' that it has been recognised. Kind regards
First visit all staff friendly, clean and comfy surroundings. Took us to a separate room to visit Aunt. Good first impression.
Thank you for your review of your 'first impression' of the home, we appreciate you sharing your comments, so that others might be tempted to visit. Kind regards
The care home is very nice, clean and comfortable. I am well looked after and happy here. The food is very nice, the staff are very good and treat me with dignity and compassion. My room is very nice and comfortable. I get the support I need.
Thank you for your review of Madison Court. As a resident, your comments matter most and I am so pleased to hear that you receive the support you need and you are happy. Please be assured that if you should ever wish to make a comment or complaint about the service you receive, you are welcome to approach any team member to do so. We would welcome your continued feedback. Kind regards
The care my dad receives is impeccable.
Your review says it all. Thank you on behalf of the team at Madison Court. Kind regards
Lovely and friendly feel from the moment you walk in. Staff are attentive and caring. Was cautious about putting my uncle in nursing care at first but all those fears have been quashed since he arrived in March 2018.
I was very pleased to read in your review that your initial thoughts about bringing a family member into care have been dispelled because of your experience of the attentive and caring team at Madison Court. Everyone in the home works so hard to ensure that residents receive the best of care and it is great when this is recognised in a review, so thank you for that. Kind regards
She has come on in leaps and bounds since she came here in February.
So glad to hear that your mum is receiving excellent care. Thank you for taking the trouble to submit a review.
My husband came to Madison Court in April and has settled in well. The staff care for him with respect and dignity. They are also courteous to relatives and make you feel part of the family. The meals are very nutritious and varied with choices. (Puddings brilliant).
Thank you for your review. I think that you have summed up many of the things which are important to know about a home. Your comments are much appreciated and I will be paying special attention to the 'brilliant puddings' when I next visit! Kind regards
My Dad came into Madison Court on April 16th 2018. We were filled with fear and trepidation as to what to expect as the last thing we thought would happen would be Dad going into care. Our minds were put at rest when we met the lovely staff although it was still a very upsetting time. We were reassured at all times and the way the staff are with my Dad is a joy to see. The meals are amazing. The ladies who clean the rooms are very thorough and friendly. Activities are a brilliant way of interacting and the team are fab. The receptionist, handy man and management are all a credit. (Pay rise!!)
Thank for the great review of Madison Court. Thanks for recognising the hard work of ALL of the fantastic team!
My Mother has settled in well, gets well looked after, all the staff I have spoken to are pleasant and helpful, her room is always clean and tidy, the food looks good and she is eating well.
Thank you very much for taking the time to submit a review of Madison Court. I am so pleased to hear that your Mother is settling well, don't forget that the team would appreciate knowing if there is any worry, no matter how small, so that her care can be the 'best it can be'. Kind regards
I cannot believe the difference in the level of care my mum now receives. The staff are excellent, they really do care about the residents.
The food is very good and every time I visit it always seems to be coffee and cake time.
I cannot thank the staff enough for the care they give mum and all the other residents and the way they treat them all with respect and dignity.
I moved my mother in this care home almost 3 years ago after poor experiences in previous care homes in Southport, Burscough and St.Helens. From the beginning, staff have gone out of their way to be kind to her. Her religious faith is important, so arrangements were made for parishioners to visit with communion for her and others twice a week. My mother is in a dementia unit, but nevertheless events and activities are organised to provide structure as well as jogging memories such as Halloween, Easter and bonfire night. The food is plentiful and varied, but more importantly cares for the needs of elderly people who have lived in this environment all of their lives. My sister and I live some distance away, but on my return journey from seeing mum, I am happy and relieved that she is in a safe and secure place amongst patients, cheerful and caring staff.
They do all they can do to help the care staff, a lovely set of girls and nurses on my dads floor. Overall great service we now receive at Madison Court and peace of mind, my dad is well looked after.
Thank you for your positive comments. We really appreciate what you have said and that the work all the staff do is recognised.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 April 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Madison Court Care Home.
There are no upcoming events for Madison Court Care Home.
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Madison Court Care Home
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Madison Court Care Home.
Meet the Team (7)

Hello, my name is Bernie. I am the Home Manager at Madison Court Care Home.
I have been nursing for over 41 years, 20 of which have been spent managing care homes.
My passion is person-centred Dementia care. I want Madison Court Care Home to be a centre of excellence for Dementia care.
On a personal note, I have 4 children and 2 grandchildren whom I love dearly.

Hello, my name is Jeanette. I am the Deputy Home Manager at Madison Court Care Home.
I have been a nurse for over 32 years.
I believe that Dementia care has to be progressive and patient-centric.
On a personal note, I am a Grandma to gorgeous twin girls.

Hello, my name is Bethany. I am the EMI Nursing Unit Manager at Madison Court Care Home.
I started my nursing career at Madison Court Care Home in 2014. Last year I was promoted to Unit Manager, I am dedicated to my residents. I want them to be happy, well cared for and comfortable.
On a personal note, I am a loving Mum to my little boy.

Hello, my name is Clair. I am the EMI Residential Unit Manager at Madison Court Care Home.
I am committed to ensuring that my residents live the fullest, happiest and most fulfilled lives possible. I ensure that everything I do is in their best interests.
I have over 29 years of experience in the care sector and I am qualified to level 5 standard.
On a personal note, I am committed to my large and loving family.

Hello, my name is Joan. I am the General Nursing Unit Manager at Madison Court Care Home.
I have been a Nurse for many years. Throughout my career I have always put my resident's needs at the forefront of every decision I make, I am hardworking, knowledgeable and dedicated to ensuring that my residents are comfortable and well cared for at all times.
On a personal note, I am a doting grandma and a loving mother.

Hello, my name is Lyndsey. I am the Administrator at Madison Court Care Home.
I have worked at Madison Court Care Home as an Administrator since 2014. I thoroughly enjoy my role as it is diverse in its scope and no two days are ever the same!
Madison Court Care Home is a lovely place to work as it is full of life and laughter and it is heartening to see how well our residents are cared for by our dedicated team of staff.

Hello, my name is Margaret. I am the Activities Coordinator at Madison Court Care Home.
I have worked at Madison Court Care Home since 2013.
I had a career change in 2015 when I became an Activity Co-Ordinator, and it was the best thing I ever did.
I love being with the residents and enriching their lives with the varied rota of activities I deliver on a daily basis.
On a personal note, I am a grand-grandmother and really enjoy it!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Madison Court Care Home to verify any information. View our terms and conditions. Madison Court Care Home has an Enhanced Service -more info.
