Submit a Review for Foxburrow Grange Care Home
Ypres Road, Colchester, CO2 7NL
View full details of Foxburrow Grange Care HomeLatest Reviews for Foxburrow Grange Care Home
28 April 2026
My Husband has vascular Dementia, went into Foxburrow Grange when it was impossible to manage at home, I am very pleased with the care at Foxburrow Grange, All staff are so kind and helpful, having good outdoor space has really helped him, A lovely care home in a very pleasant setting
09 April 2026
My sister has been in Foxburrow Grange for two years now. It is a modern, light and airy building designed for purpose with easy access to Colchester town and Abbey Fields so ideal to go for a walk or go into town. I visit regularly and, overall, I find the quality of care to be outstanding. Some
carers are, of course, better than others but in general they are kind, engaging, caring, and with a ready sense of humour. They all have very difficult and highly responsible jobs and generally fulfill their tasks to the highest standards as far as I am aware. Whenever I have raised something I have always received an engaged, intelligent, and helpful response. I always feel welcomed there whenever I pop in and I know my sister is as happy as one can be under the circumstances. Needs vary but there is a real effort to make it a cheery homey place rather than a medical institution. I am always impressed at the range and quality of the activities organised for residents. This ta
02 April 2026
I am writing following the passing of my mother in November to share our experience at Foxborough Grange under its new management.
At a very difficult time, we were disappointed by the lack of compassion shown. We received no condolences, only a bill, which felt impersonal.
Our experience with
management was challenging, with poor communication and concerns not being addressed. My 15-year-old son, who has additional needs, was unfairly criticised despite this being explained, and no evidence was provided.
Following this, it felt as though our family was treated differently, including being told we could no longer assist with feeding or giving drinks.
I also had to intervene with a SaLT referral due to incomplete information.
While the care staff were kind and dedicated, overall our experience with management was disappointing. I would not recommend this home. Don't be fooled by the crazy high end reception, all is not what it seems..
26 March 2026
The person to whom this review relates has Alzheimer's disease and was living at home with live-in carers, but because she became more and more challenging in her behavior the care company gave the family 24 hours notice to find a placement in a care home. After research we were fortunate enough to
find Foxburrow Grange and she went initially for 6 weeks respite which was then upgraded to residential because of the incredible change in her behavior surrounded by caring and friendly staff at all levels. She has made friends amongst to other service users and become much more relaxed in her disposition, joining in with many of the activities the establishment provides.
It is hoped that she will be able to remain for as long as possible with the home both for her sake and for the sake of the relatives who do no longer have to worry about her standard of care or safeguarding issues.
Thank you to everyone at Foxburrow Grange.
16 December 2025
I cannot say enough good things about this home. My husband who has Parkinson's disease and dementia was cared for with great respect and consideration until he was hospitalised. The staff all knew what he liked to eat and drink. They engaged him as much as possible in activities and events. When he
was sad somebody looked after him and gave him comfort. It became his second home and our family all felt happy to leave him in their care when we left him after our visits.
16 July 2025
Excellent experience. Staff have gone out of their way to help. All very polite and friendly.
03 July 2025
The staff in Otter have treated Mum with the utmost respect during her 7 weeks convalescing, following a hip repair and serious infection in hospital. Mum arrived very weak, nervous and unable to walk. The staff were very patient with her and treated her with dignity. Mum instantly felt at home and
welcome. Nothing has been too much trouble for them. They have really helped to give her some confidence and had utmost patience in helping her to walk again.
We are delighted with her progress and will miss the happy, friendly faces in Otter. Everybody we came into contact with was polite, courteous, patient and very kind, even though Mum was just a temporary resident, albeit one with vascular dementia. We were very impressed with the cleanliness of the place and the quality of the meals too. We cannot praise everybody enough for the quality of care given - Thank you, Foxburrow, for keeping Mum safe and looking after her for us, we couldn't have asked for more. Mum was quite sad to leave.
24 March 2025
The staff on Hedgehog treat mum with respect and dignity. Mum is very elderly, far older than most of us will ever aspire to. She has vascular dementia alongside other health conditions including ovarian cancer. Mum can be very difficult at times, demanding her own way and very stubborn - but staff
understand and manage this well to keep her safe. She is very frail and hardly eats but the staff try very hard to encourage and cook and offer alternatives even though she then declines those too.
Staff keep me informed through the App and call if there is something more serious. They always welcome me when I arrive- both in the unit and reception. Staff are clearly concerned for her ongoing welfare and personal wishes whatever they may be at the time. They apply principles of best wishes as necessary. As a result mum does feel loved and I am happy that she is in a secure and caring environment. Our family views are endorsed by mum's latest LA Deprivation of Liberty and BIA reports.
13 January 2025
My dad is currently receiving end-of-life care following his admission with Alzheimer's roughly five months ago. The care and nursing he has received have been second to none, not to mention the care we have all received as a family whilst staying with dad in his final days and hours. The management
and staff have gotten everything right with their approach and attention to detail. Thank you all so, so much.
18 November 2024
I viewed Foxburrow Grange for urgent respite care at 11am one Friday morning and my parent was admitted around 6pm in the evening. The service and care from the staff towards myself and parent has been phenomenal.
23 September 2024
I cannot speak highly enough of Foxburrow Grange. The staff here are incredibly friendly and accommodating, always going above and beyond to ensure that the residents feel comfortable and well-cared for. Every time I visit, I'm greeted with warmth and genuine kindness from everyone. The atmosphere
is always positive and uplifting, creating a lovely and welcoming environment for the residents. It's clear that the well-being and happiness of the residents are a top priority here. In addition to the excellent care, the food is good! They offer a great variety of nutritious and tasty meals, which my husband always enjoys.
I have peace of mind knowing my husband is in such good hands at Foxburrow Grange. I highly recommend it to anyone seeking a caring and supportive environment for their loved ones.
27 August 2024
We are very pleased with our Mum's care at Foxburrow Grange. The Home is very light and airy as purpose-built. The management are happy to listen to any concerns we may have. We are particularly pleased by the morning activity programme during week days.
12 July 2024
My mother has been with Foxburrow for over 12 months - the 3rd she has been in. Today I messaged them. I see so many articles on social media from families that are struggling with care homes that don't care, evict loved ones for occasional challenging behaviour, send people to hospitals and then
aren't allowed back and are constantly arguing with Managers and Carers.
I count myself very lucky that I have had so much support from Foxburrow - laundry when she was hiding and stealing clothes, maintenance when she was flushing everything down the toilet, all when she was constantly escaping, all with her challenging behaviour. The nurses with medication and the night shift with mum's antics. The support I have had is outstanding and every time I see another story from it reminds me how lucky I am. It's hard to convey to everyone how much they are all appreciated so please pass on my thanks. Don't go on CQC reports alone - Please go and view the home and meet the teams.
30 January 2024
When my husband is down he's not to good, it brings me down too and the carers take time to comfort me.
21 July 2023
My husband has been well looked after since arriving. He is settled and enjoys joining in activities especially when music is involved. Visitors are always welcomed.
16 February 2023
For the time that we have been here, I cannot fault Foxburrow Grange Care Home. It is wonderful. The care and attention the staff give each client is outstanding, from entering the building to leaving the premises the same courtesy is given to each visitor.
18 October 2022
My husband had his 91st birthday and we took him to a friend's house (very near) to have lunch. We all had a very happy time but when we arrived back it was even better! His room had been decorated with balloons and photos of him enjoying some of the activities which are always on offer. Everyone
was wishing him a happy birthday when a young man came in with the most beautiful cake which the chef had made for him. That was really the icing on the cake! I can't praise all the staff enough for going well over what should be their job to ensure that the residents feel cared for and happy.
29 March 2022
Our Mum has been at Foxburrow Grange Care Home for 2 months now and we feel she is in good hands. Mum says the food is good and the home is always fresh and clean. Whilst it's been quite difficult for Mum to settle in, the staff have all been very kind, friendly and helpful, especially the ones who
work in Badger Unit, they have gone out of their way to spend time with Mum which is greatly appreciated. The Activity Coordinator has been wonderful and deserves a big thank you for doing her best to include Mum in small day to day activities as well as all the Entertainment she arranges.
Communication has been good and whenever there have been any queries or questions on our part, the response has been quick and efficient. So thank you to the Foxburrow staff for everything you do!
28 March 2022
Our Mother entered this care home in late January 2022. In researching Care homes in the area, I was impressed with both the physical aspects and location of the building and the room accommodations (Mum's room looks out onto a garden and courtyard) as well as the philosophical approach to caring
for the elderly.
Our Mother has adjusted very well, she participates in many activities and the attention to her physical care is top-notch. The staff are friendly, professional and caring.
I live far away, so don't get to visit yet I feel that our mother is well looked after and the staff are super responsive to any needs we may have. A fabulous place for Mum to be.
13 September 2021
I cannot give a date, as every call and visit is fantastic. My friend has been well looked after, and they all love her, especially in these difficult times.
Latest Reviews for Foxburrow Grange Care Home
28 April 2026
My Husband has vascular Dementia, went into Foxburrow Grange when it was impossible to manage at home, I am very pleased with the care at Foxburrow Grange, All staff are so kind and helpful, having good outdoor space has really helped him, A lovely care home in a very pleasant setting
09 April 2026
My sister has been in Foxburrow Grange for two years now. It is a modern, light and airy building designed for purpose with easy access to Colchester town and Abbey Fields so ideal to go for a walk or go into town. I visit regularly and, overall, I find the quality of care to be outstanding. Some
carers are, of course, better than others but in general they are kind, engaging, caring, and with a ready sense of humour. They all have very difficult and highly responsible jobs and generally fulfill their tasks to the highest standards as far as I am aware. Whenever I have raised something I have always received an engaged, intelligent, and helpful response. I always feel welcomed there whenever I pop in and I know my sister is as happy as one can be under the circumstances. Needs vary but there is a real effort to make it a cheery homey place rather than a medical institution. I am always impressed at the range and quality of the activities organised for residents. This ta
02 April 2026
I am writing following the passing of my mother in November to share our experience at Foxborough Grange under its new management.
At a very difficult time, we were disappointed by the lack of compassion shown. We received no condolences, only a bill, which felt impersonal.
Our experience with
management was challenging, with poor communication and concerns not being addressed. My 15-year-old son, who has additional needs, was unfairly criticised despite this being explained, and no evidence was provided.
Following this, it felt as though our family was treated differently, including being told we could no longer assist with feeding or giving drinks.
I also had to intervene with a SaLT referral due to incomplete information.
While the care staff were kind and dedicated, overall our experience with management was disappointing. I would not recommend this home. Don't be fooled by the crazy high end reception, all is not what it seems..
26 March 2026
The person to whom this review relates has Alzheimer's disease and was living at home with live-in carers, but because she became more and more challenging in her behavior the care company gave the family 24 hours notice to find a placement in a care home. After research we were fortunate enough to
find Foxburrow Grange and she went initially for 6 weeks respite which was then upgraded to residential because of the incredible change in her behavior surrounded by caring and friendly staff at all levels. She has made friends amongst to other service users and become much more relaxed in her disposition, joining in with many of the activities the establishment provides.
It is hoped that she will be able to remain for as long as possible with the home both for her sake and for the sake of the relatives who do no longer have to worry about her standard of care or safeguarding issues.
Thank you to everyone at Foxburrow Grange.
16 December 2025
I cannot say enough good things about this home. My husband who has Parkinson's disease and dementia was cared for with great respect and consideration until he was hospitalised. The staff all knew what he liked to eat and drink. They engaged him as much as possible in activities and events. When he
was sad somebody looked after him and gave him comfort. It became his second home and our family all felt happy to leave him in their care when we left him after our visits.
16 July 2025
Excellent experience. Staff have gone out of their way to help. All very polite and friendly.
03 July 2025
The staff in Otter have treated Mum with the utmost respect during her 7 weeks convalescing, following a hip repair and serious infection in hospital. Mum arrived very weak, nervous and unable to walk. The staff were very patient with her and treated her with dignity. Mum instantly felt at home and
welcome. Nothing has been too much trouble for them. They have really helped to give her some confidence and had utmost patience in helping her to walk again.
We are delighted with her progress and will miss the happy, friendly faces in Otter. Everybody we came into contact with was polite, courteous, patient and very kind, even though Mum was just a temporary resident, albeit one with vascular dementia. We were very impressed with the cleanliness of the place and the quality of the meals too. We cannot praise everybody enough for the quality of care given - Thank you, Foxburrow, for keeping Mum safe and looking after her for us, we couldn't have asked for more. Mum was quite sad to leave.
24 March 2025
The staff on Hedgehog treat mum with respect and dignity. Mum is very elderly, far older than most of us will ever aspire to. She has vascular dementia alongside other health conditions including ovarian cancer. Mum can be very difficult at times, demanding her own way and very stubborn - but staff
understand and manage this well to keep her safe. She is very frail and hardly eats but the staff try very hard to encourage and cook and offer alternatives even though she then declines those too.
Staff keep me informed through the App and call if there is something more serious. They always welcome me when I arrive- both in the unit and reception. Staff are clearly concerned for her ongoing welfare and personal wishes whatever they may be at the time. They apply principles of best wishes as necessary. As a result mum does feel loved and I am happy that she is in a secure and caring environment. Our family views are endorsed by mum's latest LA Deprivation of Liberty and BIA reports.
13 January 2025
My dad is currently receiving end-of-life care following his admission with Alzheimer's roughly five months ago. The care and nursing he has received have been second to none, not to mention the care we have all received as a family whilst staying with dad in his final days and hours. The management
and staff have gotten everything right with their approach and attention to detail. Thank you all so, so much.
18 November 2024
I viewed Foxburrow Grange for urgent respite care at 11am one Friday morning and my parent was admitted around 6pm in the evening. The service and care from the staff towards myself and parent has been phenomenal.
23 September 2024
I cannot speak highly enough of Foxburrow Grange. The staff here are incredibly friendly and accommodating, always going above and beyond to ensure that the residents feel comfortable and well-cared for. Every time I visit, I'm greeted with warmth and genuine kindness from everyone. The atmosphere
is always positive and uplifting, creating a lovely and welcoming environment for the residents. It's clear that the well-being and happiness of the residents are a top priority here. In addition to the excellent care, the food is good! They offer a great variety of nutritious and tasty meals, which my husband always enjoys.
I have peace of mind knowing my husband is in such good hands at Foxburrow Grange. I highly recommend it to anyone seeking a caring and supportive environment for their loved ones.
27 August 2024
We are very pleased with our Mum's care at Foxburrow Grange. The Home is very light and airy as purpose-built. The management are happy to listen to any concerns we may have. We are particularly pleased by the morning activity programme during week days.
12 July 2024
My mother has been with Foxburrow for over 12 months - the 3rd she has been in. Today I messaged them. I see so many articles on social media from families that are struggling with care homes that don't care, evict loved ones for occasional challenging behaviour, send people to hospitals and then
aren't allowed back and are constantly arguing with Managers and Carers.
I count myself very lucky that I have had so much support from Foxburrow - laundry when she was hiding and stealing clothes, maintenance when she was flushing everything down the toilet, all when she was constantly escaping, all with her challenging behaviour. The nurses with medication and the night shift with mum's antics. The support I have had is outstanding and every time I see another story from it reminds me how lucky I am. It's hard to convey to everyone how much they are all appreciated so please pass on my thanks. Don't go on CQC reports alone - Please go and view the home and meet the teams.
30 January 2024
When my husband is down he's not to good, it brings me down too and the carers take time to comfort me.
21 July 2023
My husband has been well looked after since arriving. He is settled and enjoys joining in activities especially when music is involved. Visitors are always welcomed.
16 February 2023
For the time that we have been here, I cannot fault Foxburrow Grange Care Home. It is wonderful. The care and attention the staff give each client is outstanding, from entering the building to leaving the premises the same courtesy is given to each visitor.
18 October 2022
My husband had his 91st birthday and we took him to a friend's house (very near) to have lunch. We all had a very happy time but when we arrived back it was even better! His room had been decorated with balloons and photos of him enjoying some of the activities which are always on offer. Everyone
was wishing him a happy birthday when a young man came in with the most beautiful cake which the chef had made for him. That was really the icing on the cake! I can't praise all the staff enough for going well over what should be their job to ensure that the residents feel cared for and happy.
29 March 2022
Our Mum has been at Foxburrow Grange Care Home for 2 months now and we feel she is in good hands. Mum says the food is good and the home is always fresh and clean. Whilst it's been quite difficult for Mum to settle in, the staff have all been very kind, friendly and helpful, especially the ones who
work in Badger Unit, they have gone out of their way to spend time with Mum which is greatly appreciated. The Activity Coordinator has been wonderful and deserves a big thank you for doing her best to include Mum in small day to day activities as well as all the Entertainment she arranges.
Communication has been good and whenever there have been any queries or questions on our part, the response has been quick and efficient. So thank you to the Foxburrow staff for everything you do!
28 March 2022
Our Mother entered this care home in late January 2022. In researching Care homes in the area, I was impressed with both the physical aspects and location of the building and the room accommodations (Mum's room looks out onto a garden and courtyard) as well as the philosophical approach to caring
for the elderly.
Our Mother has adjusted very well, she participates in many activities and the attention to her physical care is top-notch. The staff are friendly, professional and caring.
I live far away, so don't get to visit yet I feel that our mother is well looked after and the staff are super responsive to any needs we may have. A fabulous place for Mum to be.
13 September 2021
I cannot give a date, as every call and visit is fantastic. My friend has been well looked after, and they all love her, especially in these difficult times.