Submit a Review for Barchester Ritson Lodge
Lowestoft Road, Hopton on Sea, Great Yarmouth, NR31 9AH
View full details of Barchester Ritson LodgeLatest Reviews for Barchester Ritson Lodge
27 May 2026
One complaint: 'communication' - poor. Requested none of mothers clothes were washed apart from her pants - if necessary, as she was in for a weeks respite. They moved her upstairs to a different room, didn't pass on message and started washing all and sundry. Hence almost two weeks later they are
still trying to locate her clothes! Not impressed. Everything else appeared to be very good. All the staff were understanding, kind & helpful. *3 pairs of pants still missing, the only item I actually marked with her initials!
24 April 2026
We originally chose Ritson Lodge for mum because of other family and friends who had been residents there and we are very happy with our choice.
The place itself is bright, well maintained and being purpose built has lots of space so residents (and their visitors) have many different areas to go
without being confined to their room or a single communal area.
Of course more important than the building/facilities is the level of care given and Ritson Lodge has definitely built an excellent team - whilst alongside the 'official' carer roles the many supporting staff create a genuine 'community atmosphere' - I have found them all to be approachable and friendly.
I would also say that for me personally it is reassuring when your own opinion is shared by others - I have more than once over-heard other families and new residents comment that they researched and visited other similar homes but that Ritson came as their top choice!
Thank you.
10 March 2026
My mum, Sylvia, has been a resident at Ritson Lodge from July 2022 to February 2026. During that time she was treated with care and respect. The team were always doing their utmost to make sure she was well looked after. The environment is friendly and the food extremely good. I live 200 miles away
& always visited without notice - every time the environment was as we would expect and all the team welcoming. Thank you all.
13 November 2025
The care taken of my relative has been second to none.
All staff are professional yet friendly. Nothing is too much trouble and Ritson Lodge has the feeling of a hotel rather than a Care Home.
21 July 2025
My stepfather has been very happy here. He is enjoying the contact and the care he has received.
It's good to know he is safe & happy.
21 July 2025
Since I have moved her, I have been very happy and my health has improved.
I feel that everyone is friendly & care about my well being.
Thank you!
11 April 2025
Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives
meeting has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss.
09 April 2025
We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping from different areas. The home is well kept, clean and no smells. Given the age of most residents there has been some menu issues.
13 January 2025
Dad has been at Ritson Lodge for 10 months and in that time he has settled in very well and while in the past there have been one or two issues the home has continually provided wonderful care. In the run-up to Christmas, the home was beautifully decorated by them, along with some lovely seasonal
entertainment and activities the home really embraced Christmas. The staff all entered the Christmas spirit and we had Santas, elves and grinches. However, it was Christmas day when Ritson Lodge made a special effort. Relatives were invited to join their loved ones for lunch and the home made a really lovely effort. Relatives were seated with their residents for a festive lunch and all the staff made so much effort to make it a memorable day for all of us. From the food and drink (well done) to the festive atmosphere created by all the staff it could not have been better. Dad spent his first Christmas at Ritson Lodge and for his circumstances it was a fantastic place to be.
13 January 2025
My mother was sent to this care home as part of an NHS re-enablement program following a stay in hospital. She is 94 years old and always told me she never wanted to be put in a care home. When ready for discharge, I was greeted with the following comment from her - 'I don't want to go home, I love
it here, it's like staying in a 5-star hotel and all the staff are fantastic!'
Mum has now been in the care of this fantastic establishment for nearly two months and my wife and I can only endorse her feelings. From the management team down to every single member of staff, they are all an absolute credit to the home. It's clear they really care and have already made a massive difference to my mother's quality of life. As a self-funding resident, it is a massive financial commitment although comparable with most other good care homes. It is however worth every penny in that my wife and I can now rest easy knowing Mum is in the hands of a truly professional team of people who really care.
10 December 2024
Mum's health has deteriorated significantly this year but all the staff continue to look after her really well. They are attentive to her changing needs and diet and although bed-bound, they still try to include her in activities as much as is possible, e.g. at Halloween, they gave her pens to
colour in pictures which she enjoyed. The staff are friendly and approachable, nothing is too much trouble. Mum is content and settled in Barchester Ritson Lodge and now considers it her home which, in turn, makes me happy.
24 September 2024
Barchester Ritson Lodge is a wonderful place, clean, excellent food, fantastic staff.
My dad came in a very ill, weak man, unable to eat but left eating, much stronger and happy.
16 September 2024
The staff responded quickly and efficiently when my 97-year-old mum recently had a fall. They have adapted their care to meet her increasing needs. They are kind and respectful and keep us fully informed at all times.
16 September 2024
Cannot fault Barchester Ritson Lodge. The care, and the staff are exceptional. Activities are excellent, nice to see the residents joining in.
12 September 2024
I speak as I find. If I think, see or know anything I report it to staff, the problem is sorted swiftly, politely and often with humour. My husband is happy and that is my priority. I notice a shortage of spare hand towels and face cloths, often only one toilet roll - no spare on shelf. Why? All
staff appear to be happy working at Barchester Ritson Lodge, which is important.
All the staff treat my husband with respect and lots of patience.
12 September 2024
My Mum was transferred from the local hospital for rehabilitation as was not well enough to return home.
Her stay was short - just 2 weeks, but I cannot praise the staff enough for the way they looked after her. With the encouragement of the carers, she made excellent progress both physically and
with her social skills. The standard of care was exemplary. Thank you!
06 August 2024
My brother has been with you at Ritson for four months, originally for three weeks of respite care. He has thrived due to the tremendous care he has received from all the Ritson staff.
I would describe Ritson as amazing in every respect.
Thank you.
20 May 2024
I can't describe just how happy my mother has been since she arrived at Barchester Ritson Lodge. The staff are wonderful and always available to talk to if you need to have a talk to them. The whole Ritson team have become our friends and goes above and beyond their daily duties to help where they
can. The activities and entertainment for the residents is just wonderful, so much to keep them occupied too. I am there most days as I love it there too.
20 May 2024
My nanny has been a resident of Barchester Ritson Lodge for around a year. It is such a lovely place. Fresh and clean. Plus always lots of activities for the residents to get involved in. It is very modern inside with lovely bedrooms.
Visitors are always made welcome with drinks and cakes
available. Lots of entertainment also.
I enjoy visiting and also loved the Christmas decorations and window art.
07 May 2024
Mom came out of hospital and needed care before she could go home, Barchester Ritson Lodge was fantastic with her needs and with dealing with us.
Latest Reviews for Barchester Ritson Lodge
27 May 2026
One complaint: 'communication' - poor. Requested none of mothers clothes were washed apart from her pants - if necessary, as she was in for a weeks respite. They moved her upstairs to a different room, didn't pass on message and started washing all and sundry. Hence almost two weeks later they are
still trying to locate her clothes! Not impressed. Everything else appeared to be very good. All the staff were understanding, kind & helpful. *3 pairs of pants still missing, the only item I actually marked with her initials!
24 April 2026
We originally chose Ritson Lodge for mum because of other family and friends who had been residents there and we are very happy with our choice.
The place itself is bright, well maintained and being purpose built has lots of space so residents (and their visitors) have many different areas to go
without being confined to their room or a single communal area.
Of course more important than the building/facilities is the level of care given and Ritson Lodge has definitely built an excellent team - whilst alongside the 'official' carer roles the many supporting staff create a genuine 'community atmosphere' - I have found them all to be approachable and friendly.
I would also say that for me personally it is reassuring when your own opinion is shared by others - I have more than once over-heard other families and new residents comment that they researched and visited other similar homes but that Ritson came as their top choice!
Thank you.
10 March 2026
My mum, Sylvia, has been a resident at Ritson Lodge from July 2022 to February 2026. During that time she was treated with care and respect. The team were always doing their utmost to make sure she was well looked after. The environment is friendly and the food extremely good. I live 200 miles away
& always visited without notice - every time the environment was as we would expect and all the team welcoming. Thank you all.
13 November 2025
The care taken of my relative has been second to none.
All staff are professional yet friendly. Nothing is too much trouble and Ritson Lodge has the feeling of a hotel rather than a Care Home.
21 July 2025
My stepfather has been very happy here. He is enjoying the contact and the care he has received.
It's good to know he is safe & happy.
21 July 2025
Since I have moved her, I have been very happy and my health has improved.
I feel that everyone is friendly & care about my well being.
Thank you!
11 April 2025
Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives
meeting has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss.
09 April 2025
We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping from different areas. The home is well kept, clean and no smells. Given the age of most residents there has been some menu issues.
13 January 2025
Dad has been at Ritson Lodge for 10 months and in that time he has settled in very well and while in the past there have been one or two issues the home has continually provided wonderful care. In the run-up to Christmas, the home was beautifully decorated by them, along with some lovely seasonal
entertainment and activities the home really embraced Christmas. The staff all entered the Christmas spirit and we had Santas, elves and grinches. However, it was Christmas day when Ritson Lodge made a special effort. Relatives were invited to join their loved ones for lunch and the home made a really lovely effort. Relatives were seated with their residents for a festive lunch and all the staff made so much effort to make it a memorable day for all of us. From the food and drink (well done) to the festive atmosphere created by all the staff it could not have been better. Dad spent his first Christmas at Ritson Lodge and for his circumstances it was a fantastic place to be.
13 January 2025
My mother was sent to this care home as part of an NHS re-enablement program following a stay in hospital. She is 94 years old and always told me she never wanted to be put in a care home. When ready for discharge, I was greeted with the following comment from her - 'I don't want to go home, I love
it here, it's like staying in a 5-star hotel and all the staff are fantastic!'
Mum has now been in the care of this fantastic establishment for nearly two months and my wife and I can only endorse her feelings. From the management team down to every single member of staff, they are all an absolute credit to the home. It's clear they really care and have already made a massive difference to my mother's quality of life. As a self-funding resident, it is a massive financial commitment although comparable with most other good care homes. It is however worth every penny in that my wife and I can now rest easy knowing Mum is in the hands of a truly professional team of people who really care.
10 December 2024
Mum's health has deteriorated significantly this year but all the staff continue to look after her really well. They are attentive to her changing needs and diet and although bed-bound, they still try to include her in activities as much as is possible, e.g. at Halloween, they gave her pens to
colour in pictures which she enjoyed. The staff are friendly and approachable, nothing is too much trouble. Mum is content and settled in Barchester Ritson Lodge and now considers it her home which, in turn, makes me happy.
24 September 2024
Barchester Ritson Lodge is a wonderful place, clean, excellent food, fantastic staff.
My dad came in a very ill, weak man, unable to eat but left eating, much stronger and happy.
16 September 2024
The staff responded quickly and efficiently when my 97-year-old mum recently had a fall. They have adapted their care to meet her increasing needs. They are kind and respectful and keep us fully informed at all times.
16 September 2024
Cannot fault Barchester Ritson Lodge. The care, and the staff are exceptional. Activities are excellent, nice to see the residents joining in.
12 September 2024
I speak as I find. If I think, see or know anything I report it to staff, the problem is sorted swiftly, politely and often with humour. My husband is happy and that is my priority. I notice a shortage of spare hand towels and face cloths, often only one toilet roll - no spare on shelf. Why? All
staff appear to be happy working at Barchester Ritson Lodge, which is important.
All the staff treat my husband with respect and lots of patience.
12 September 2024
My Mum was transferred from the local hospital for rehabilitation as was not well enough to return home.
Her stay was short - just 2 weeks, but I cannot praise the staff enough for the way they looked after her. With the encouragement of the carers, she made excellent progress both physically and
with her social skills. The standard of care was exemplary. Thank you!
06 August 2024
My brother has been with you at Ritson for four months, originally for three weeks of respite care. He has thrived due to the tremendous care he has received from all the Ritson staff.
I would describe Ritson as amazing in every respect.
Thank you.
20 May 2024
I can't describe just how happy my mother has been since she arrived at Barchester Ritson Lodge. The staff are wonderful and always available to talk to if you need to have a talk to them. The whole Ritson team have become our friends and goes above and beyond their daily duties to help where they
can. The activities and entertainment for the residents is just wonderful, so much to keep them occupied too. I am there most days as I love it there too.
20 May 2024
My nanny has been a resident of Barchester Ritson Lodge for around a year. It is such a lovely place. Fresh and clean. Plus always lots of activities for the residents to get involved in. It is very modern inside with lovely bedrooms.
Visitors are always made welcome with drinks and cakes
available. Lots of entertainment also.
I enjoy visiting and also loved the Christmas decorations and window art.
07 May 2024
Mom came out of hospital and needed care before she could go home, Barchester Ritson Lodge was fantastic with her needs and with dealing with us.