Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
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9.8 138 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Katy Hughes (General Manager)

Local Authority / Social Services

Admission Criteria

  • A personal care needs assessment by our clinical team is always required prior to any admission to Ritson Lodge.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (138)

9.8

Barchester Ritson Lodge has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Ritson Lodge has 138 reviews.

Overall Experience
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Total of 138, showing 1-20
Review from Sean C (Stepson of Resident) published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepfather has been very happy here. He is enjoying the contact and the care he has received.
It's good to know he is safe & happy.
Reply from Katy Hughes, Operations Manager at Barchester Ritson Lodge

Thank you for taking the time to give us your feedback, and thank you for such lovely comments. We are so pleased to hear how happy your stepfather is at Ritson Lodge.

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Review from Mick A (Resident) assisted by family/friend published on 21 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since I have moved her, I have been very happy and my health has improved.
I feel that everyone is friendly & care about my well being.
Thank you!
Reply from Katy Hughes, Operations Manager at Barchester Ritson Lodge

Thank you so much for your lovely review. The team will be so pleased to hear your positive feedback!

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Review from Philip H (Son-in-law of Resident) published on 11 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives meeting
has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss.
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Review from P S (Son of Resident) published on 9 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping from different areas. The home is well kept, clean and no smells. Given the age of most residents there has been some menu issues.
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Review from Carole H (Daughter of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Ritson Lodge for 10 months and in that time he has settled in very well and while in the past there have been one or two issues the home has continually provided wonderful care. In the run-up to Christmas, the home was beautifully decorated by them, along with some lovely seasonal entertainment
and activities the home really embraced Christmas. The staff all entered the Christmas spirit and we had Santas, elves and grinches. However, it was Christmas day when Ritson Lodge made a special effort. Relatives were invited to join their loved ones for lunch and the home made a really lovely effort. Relatives were seated with their residents for a festive lunch and all the staff made so much effort to make it a memorable day for all of us. From the food and drink (well done) to the festive atmosphere created by all the staff it could not have been better. Dad spent his first Christmas at Ritson Lodge and for his circumstances it was a fantastic place to be.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

That is so nice to hear. I have fed this back to the team today and they were so happy to have made such an impact. We do love Christmas, that is for sure.

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Review from John L (Son of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was sent to this care home as part of an NHS re-enablement program following a stay in hospital. She is 94 years old and always told me she never wanted to be put in a care home. When ready for discharge, I was greeted with the following comment from her - 'I don't want to go home, I love
it here, it's like staying in a 5-star hotel and all the staff are fantastic!'
Mum has now been in the care of this fantastic establishment for nearly two months and my wife and I can only endorse her feelings. From the management team down to every single member of staff, they are all an absolute credit to the home. It's clear they really care and have already made a massive difference to my mother's quality of life. As a self-funding resident, it is a massive financial commitment although comparable with most other good care homes. It is however worth every penny in that my wife and I can now rest easy knowing Mum is in the hands of a truly professional team of people who really care.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

We are so glad she felt that she wanted to stay with us and that she has done so well here. Thank you for such a wonderful review, the team felt very proud that Mum feels so at home here.

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Review from Annie S (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum's health has deteriorated significantly this year but all the staff continue to look after her really well. They are attentive to her changing needs and diet and although bed-bound, they still try to include her in activities as much as is possible, e.g. at Halloween, they gave her pens to colour
in pictures which she enjoyed. The staff are friendly and approachable, nothing is too much trouble. Mum is content and settled in Barchester Ritson Lodge and now considers it her home which, in turn, makes me happy.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

That's really nice to hear, I will feed this back to the team. We hope to use our rainbow tables to help those that are not so able. If there is any thing we can do please let me know.

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Review from A C (Daughter of Resident) published on 24 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Barchester Ritson Lodge is a wonderful place, clean, excellent food, fantastic staff.
My dad came in a very ill, weak man, unable to eat but left eating, much stronger and happy.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you for your feedback, I hope Dad is doing well. I'm glad we got him eating again. I'll pass this on to the team, they will be thrilled to hear about your experience.

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Review from Judith O (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff responded quickly and efficiently when my 97-year-old mum recently had a fall. They have adapted their care to meet her increasing needs. They are kind and respectful and keep us fully informed at all times.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

It's so nice to have Mum doing so well. She always puts a smile on our faces. Thank you for the review; I will pass it on to the team.

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Review from Julie R (Daughter of Resident) published on 16 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot fault Barchester Ritson Lodge. The care, and the staff are exceptional. Activities are excellent, nice to see the residents joining in.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you so much for your review; I will pass it on to the team. So glad the activities are excellent; it really is getting busy now.

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Review from Susan S (Wife of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I speak as I find. If I think, see or know anything I report it to staff, the problem is sorted swiftly, politely and often with humour. My husband is happy and that is my priority. I notice a shortage of spare hand towels and face cloths, often only one toilet roll - no spare on shelf. Why? All staff
appear to be happy working at Barchester Ritson Lodge, which is important.
All the staff treat my husband with respect and lots of patience.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Sorry to find that you find there is not enough towels, face cloths and toilet roll. I'll ask the team to put in a spare. If there is anything else we can improve on to increase our review, please let me know. I'm always looking to make residents and families happier with their stay. I am glad to hear that the staff appear happy working here and they treat him with respect.

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Review from J G (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum was transferred from the local hospital for rehabilitation as was not well enough to return home.
Her stay was short - just 2 weeks, but I cannot praise the staff enough for the way they looked after her. With the encouragement of the carers, she made excellent progress both physically and
with her social skills. The standard of care was exemplary. Thank you!
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thats great to hear that she is doing so well. I'm so thrilled that she was well cared for by the team and I will pass on your feedback.

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Review from J S (Sister of Resident) published on 6 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother has been with you at Ritson for four months, originally for three weeks of respite care. He has thrived due to the tremendous care he has received from all the Ritson staff.
I would describe Ritson as amazing in every respect.
Thank you.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you so much for your review; it's very kind of you to feedback. We wish him all the best in the future.

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Review from Elaine E (Daughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't describe just how happy my mother has been since she arrived at Barchester Ritson Lodge. The staff are wonderful and always available to talk to if you need to have a talk to them. The whole Ritson team have become our friends and goes above and beyond their daily duties to help where they can.
The activities and entertainment for the residents is just wonderful, so much to keep them occupied too. I am there most days as I love it there too.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you for your feedback. I'm so glad Mum is happy here and I'm glad you feel like we are extended family. I can't wait to share this with the team.

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Review from Karen E (Granddaughter of Resident) published on 20 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nanny has been a resident of Barchester Ritson Lodge for around a year. It is such a lovely place. Fresh and clean. Plus always lots of activities for the residents to get involved in. It is very modern inside with lovely bedrooms.
Visitors are always made welcome with drinks and cakes available.
Lots of entertainment also.
I enjoy visiting and also loved the Christmas decorations and window art.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you. it's so nice to hear you loved our Christmas decorations this year, we have a challenge to do better this year for sure. I'm glad Nanny is happy here, I will feedback to the team.

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Review from Sharon H (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom came out of hospital and needed care before she could go home, Barchester Ritson Lodge was fantastic with her needs and with dealing with us.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you for your feedback, I will pass this on to the team. We really do like to hear we have made a difference.

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Review from Wendy P (Respite Resident) published on 8 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helped me regain my confidence to walk after being in the hospital having 6 weeks of radiotherapy and a fractured spine with their encouragement and perseverance.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

I'm so glad you had a good experience and that you are doing well. Please keep in touch and let us know how you and your family are getting on. I'm glad we gave you the confidence and help you needed to get home again.

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Review from Nikki L (Daughter of Resident) published on 31 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum stayed for respite post serious illness in hospital to enable us to take a break and the care my Mum received was exemplary. Mum's health has progressed beyond my expectations, gaining good levels of weight, regaining appetite and she has her smile back once again. We sincerely thank the dedicated
staff at Ritson Lodge for their gold-standard level of care and the kindness they show everything.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

I'm so glad Mum did so well here and you could enjoy a well-deserved break. We hope to see you and Mum again soon.

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Review from Clifford A (Respite Resident) published on 29 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff were very helpful and nothing was too much trouble. Totally excellent.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you for your feedback, I am glad that we made your stay enjoyable.

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Review from Chris H (Respite Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care home, with superb staff and managers. The food is awesome, superb chefs. Very clean to the highest standard. All in all a brilliant place to stay.
Reply from Siobhan fennell, General Manager at Barchester Ritson Lodge

Thank you for your feedback please come and see us at one of our events you can check these out on our social media page.

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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.802 for Barchester Ritson Lodge is calculated as follows: ( (168 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (10)

Katy

Katy Hughes

Job Title: General Manager Joined: 2025

Hello, my name is Katy Hughes, I am the General Manager of Ritson Lodge Care Home. As the Ritson Lodge Manager, I take responsibility for inspiring and leading the whole team and ensuring the highest standards of care.


I have been working in the care sector since 1997 and have been a Registered Manager since 2005. One of my proudest achievements is winning a Care Award for Motivational Leadership in 2016 which meant so much to me as it was a team I was leading at the time who nominated me.


I have a wealth of experience within a multitude of care settings including Nursing, Residential and Dementia Care, Palliative Care, Young Person with Complex Disabilities, Young on-set Dementia and Learning Disability.


My aim is to use my passion for quality care and empowering residents, along with the dedication of our talented team to create a wonderful environment for all residents and their loved ones.

Jo

Jo Dunlop

Job Title: Administrator Joined: 2002

Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.


My team and I coordinate and facilitate all administration within the home for residents and staff.


My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

Marie

Marie Buck

Job Title: Head of Residential Care Community Joined: 2015

Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.


I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.


I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Tom

Tom Sullivan

Job Title: Head Chef Joined: 2022

Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.


Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.

Reece

Reece Parker

Job Title: Host Joined: 2017

Hello, my name is Reece and I am a Host here at Ritson Lodge.


I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.

Angela

Angela Obree

Job Title: Head Housekeeper Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Kimberley

Kimberley Holman

Job Title: Activities Co-ordinator Joined: 2025

My name is Kimberley. I am the life style enrichment and activities co-ordinator at Ritson Lodge.


I've really enjoyed settling into my role at Ritson Lodge and the best thing about my job is seeing the smiles and enjoyment when delivering our daily activities programme and the interaction with our Residents.

Frequently Asked Questions about Barchester Ritson Lodge

What types of Care is Barchester Ritson Lodge registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Ritson Lodge have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Ritson Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Ritson Lodge to the centre of Great Yarmouth?

5.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ritson Lodge to verify any information. View our terms and conditions. Barchester Ritson Lodge has an Enhanced Service - more info.