Barchester Ritson Lodge

This is the 5th time my mum has been in for respite care. We are very happy with the care.

I am a regular visitor to Riston Lodge for the last year and have been impressed with the level of care and attention to the residents. The staff are so happy and friendly and nothing is too much trouble. Always plenty to keep everyone occupied - singers, bingo, cinema etc. Always a coffee available for visitors and a slice of cake if you're peckish. GREAT!

The staff are all extremely friendly, and professional and are always interacting with residents.

Thank you, all at Ritson Lodge.

I cannot recommend Ritson Lodge enough. We looked at all available care homes in the area, and Ritson was by far the best. I thank everyone for the care they give my father.

Mum has been here over 3 years now, she is very happy being here, the staff are brilliant with her, sorting out all her needs, all her personal things if they have to, she is still reasonably independant too. I can't fault anything that Ritson do for her. I would like to thank all the staff for her care, they have been wonderful

One complaint: 'communication' - poor. Requested none of mothers clothes were washed apart from her pants - if necessary, as she was in for a weeks respite. They moved her upstairs to a different room, didn't pass on message and started washing all and sundry. Hence almost two weeks later they are still trying to locate her clothes! Not impressed. Everything else appeared to be very good. All the staff were understanding, kind & helpful. *3 pairs of pants still missing, the only item I actually marked with her initials!

Thank you.

My mum, Sylvia, has been a resident at Ritson Lodge from July 2022 to February 2026. During that time she was treated with care and respect. The team were always doing their utmost to make sure she was well looked after. The environment is friendly and the food extremely good. I live 200 miles away & always visited without notice - every time the environment was as we would expect and all the team welcoming. Thank you all.

All staff are professional yet friendly. Nothing is too much trouble and Ritson Lodge has the feeling of a hotel rather than a Care Home.

It's good to know he is safe & happy.

Thank you!

Ritson Lodge continues to deliver a very high standard of care. The staff are friendly, caring and approachable. However gaps in staffing has led to a decline in activities offered to residents. The change in management has led to some positive changes and the very constructive Residents/Relatives meeting has prompted some of these changes. It appears from residents comments that the food can be a bit hit and miss.

We find the home modern and well facilities on site. The staff are very helpful, responsive to residents needs and local people helping from different areas. The home is well kept, clean and no smells. Given the age of most residents there has been some menu issues.

Dad has been at Ritson Lodge for 10 months and in that time he has settled in very well and while in the past there have been one or two issues the home has continually provided wonderful care. In the run-up to Christmas, the home was beautifully decorated by them, along with some lovely seasonal entertainment and activities the home really embraced Christmas. The staff all entered the Christmas spirit and we had Santas, elves and grinches. However, it was Christmas day when Ritson Lodge made a special effort. Relatives were invited to join their loved ones for lunch and the home made a really lovely effort. Relatives were seated with their residents for a festive lunch and all the staff made so much effort to make it a memorable day for all of us. From the food and drink (well done) to the festive atmosphere created by all the staff it could not have been better. Dad spent his first Christmas at Ritson Lodge and for his circumstances it was a fantastic place to be.

Mum has now been in the care of this fantastic establishment for nearly two months and my wife and I can only endorse her feelings. From the management team down to every single member of staff, they are all an absolute credit to the home. It's clear they really care and have already made a massive difference to my mother's quality of life. As a self-funding resident, it is a massive financial commitment although comparable with most other good care homes. It is however worth every penny in that my wife and I can now rest easy knowing Mum is in the hands of a truly professional team of people who really care.

Mum's health has deteriorated significantly this year but all the staff continue to look after her really well. They are attentive to her changing needs and diet and although bed-bound, they still try to include her in activities as much as is possible, e.g. at Halloween, they gave her pens to colour in pictures which she enjoyed. The staff are friendly and approachable, nothing is too much trouble. Mum is content and settled in Barchester Ritson Lodge and now considers it her home which, in turn, makes me happy.

My dad came in a very ill, weak man, unable to eat but left eating, much stronger and happy.

The staff responded quickly and efficiently when my 97-year-old mum recently had a fall. They have adapted their care to meet her increasing needs. They are kind and respectful and keep us fully informed at all times.

Cannot fault Barchester Ritson Lodge. The care, and the staff are exceptional. Activities are excellent, nice to see the residents joining in.