Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
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9.8 138 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Katy Hughes (General Manager)

Local Authority / Social Services

Admission Criteria

  • A personal care needs assessment by our clinical team is always required prior to any admission to Ritson Lodge.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (138)

Total of 138, showing 121-138
9.8

Barchester Ritson Lodge has a Review Score of 9.8 (9.822) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Ritson Lodge has 138 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

My brothers and I were very pleased with the care my mother received at Ritson Lodge - especially the individual care she received from many members of staff who were always helpful and friendly. It was reassuring for us for her to be in a friendly and safe environment.

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Overall Experience  Overall Experience 4.0 out of 5

I have stayed at Ritson Lodge for 7 weeks and it has been a nice experience. I wish I could stay longer but I cannot afford it, but I would recommend it.

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Overall Experience  Overall Experience 5.0 out of 5

My close friend was a resident at the above care home for three years, until her demise in March. I cannot fault the care, attention and medical facilities available from this home. All the carers did their very best for my friend at all times and adhered to my/her requests when possible.

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Overall Experience  Overall Experience 5.0 out of 5

I spent 2 weeks respite care at the above facility. I cannot praise it enough as my every need was taken care of. The home, staff, meals, planned events, comfort and cleanliness were all first class. Everything was to my liking. There was no downside at all.

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Overall Experience  Overall Experience 5.0 out of 5

After arriving at Ritson Lodge in September for two weeks respite my mother in law decided to stay, she had been diagnosed with stage 4 lung cancer and at the age of 90 decided that she needed to be somewhere to be cared for with people around her when needed. In December she started to deteriorate
and I can say that the care that she had was second to none. The staff were all very caring, treated her with total respect and dignity. The whole atmosphere of Ritson Lodge is warm, friendly, very clean which itself leads to happy residents. A lot of activities going on no one has to be bored. Unfortunately my mother in law passed away on December 29th, but again we cannot fault how things were dealt with at this time. We would highly recommend this residential home.

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Overall Experience  Overall Experience 5.0 out of 5

Mu mum entered Ritson Lodge in January 2015, and I can honestly say that she has the bst care she could have in the time she was there - mum passed away on the December 30.
I love in Canada so was not able to visit mum while she resided there.
I dropped in on January 22 2016, without an appointment.
I was met by the general manager, who did not hesitate to show my daughter and myself around.
All I can say is this is a wonderful, clean, professional, well looked after facility and staff are very caring. I would definitely recommend this facility to my friends and relatives.

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Overall Experience  Overall Experience 4.0 out of 5

I was here for nursing care primarily and this was excellent. In addition the carers were always kind and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

My uncle spent the last two years of his life at Barchester Ritson Lodge and during my regular visits was always clean and tidy and well fed and looked after in a warm and very well kept environment, albeit a fairly new building. Staff were always on hand and very courteous and caring. I am delighted
my uncle spent his last years in such comfortable surroundings.

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic care over above what is expected. My friend was end of life, carers stayed in her room with her 24/7, night staff slept some of the day to be with her. Off duty staff came in everyday on her last week of life to cuddle and soothe her. Ten of the staff attended the funeral service. In 25 years
of nursing career I have never witnessed such compassion and caring!!

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Overall Experience  Overall Experience 5.0 out of 5

My mother only has one night at Ritson Lodge for a TLC break but unfortunately the next morning she passed away. She was looking forward to a break while her bathroom was being converted to a wet room as her husband of 63 years has dementia, also he was in hospital after having a stroke. She was really
pleased they let her stay although this was very brief, the staff, especially the manager, were outstanding and as a company should be very proud how this home is run.

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Overall Experience  Overall Experience 4.0 out of 5

I was in Ritson Lodge for two weeks respite. I was well cared for and the staff were all very kind and friendly.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has had a wonderful time. The staff have all shown her a great amount of care. She has loved the food. I have been away with an easy mind knowing she was well looked after. I hope this wont be her last stay with you. I can only say a big thank you to you all.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the carers assistance to my now deceased client, especially at the time when she was dying. They even came in to see and be with here when they were not on shift at the home.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant - made mum's last years as happy as possible.

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Overall Experience  Overall Experience 5.0 out of 5

My sister has been a resident at Barchesters Ritson Lodge for 18 months with onset dementia, being cared for on the secure first floor. Her care has been excellent, the staff are very caring of her and her needs, giving me confidence as her only relative and living 370 miles away from Hopton-On-Sea.
They (Ritson Lodge) keep me updated as to my sisters progress as we are only able to visit her 2/3 times a year.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent but over my budget!

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Overall Experience  Overall Experience 5.0 out of 5

My stay at Ritson Lodge was wonderful in every way. I could not have asked for better care for the two weeks that I stayed there. It is clean, welcoming and a very happy atmosphere with friendly competent staff who tend to your every need. Visitors and family are welcomed with open arms and encouraged.
I would highly recommend this wonderful care/nursing home.

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Overall Experience  Overall Experience 5.0 out of 5

I am very happy to be living at this lodge. It is very safe and homely and the staff are very caring.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Barchester Ritson Lodge is calculated as follows: ( (191 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 225 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (10)

Katy

Katy Hughes

Job Title: General Manager

Joined: 2025

Hello, my name is Katy Hughes, I am the General Manager of Ritson Lodge Care Home. As the Ritson Lodge Manager, I take responsibility for inspiring and leading the whole team and ensuring the highest standards of care.


I have been working in the care sector since 1997 and have been a Registered Manager since 2005. One of my proudest achievements is winning a Care Award for Motivational Leadership in 2016 which meant so much to me as it was a team I was leading at the time who nominated me.


I have a wealth of experience within a multitude of care settings including Nursing, Residential and Dementia Care, Palliative Care, Young Person with Complex Disabilities, Young on-set Dementia and Learning Disability.


My aim is to use my passion for quality care and empowering residents, along with the dedication of our talented team to create a wonderful environment for all residents and their loved ones.

Jo

Jo Dunlop

Job Title: Administrator

Joined: 2002

Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.


My team and I coordinate and facilitate all administration within the home for residents and staff.


My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

Marie

Marie Buck

Job Title: Head of Residential Care Community

Joined: 2015

Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.


I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.


I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community

Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Tom

Tom Sullivan

Job Title: Head Chef

Joined: 2022

Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.


Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.

Reece

Reece Parker

Job Title: Host

Joined: 2017

Hello, my name is Reece and I am a Host here at Ritson Lodge.


I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.

Angela

Angela Obree

Job Title: Head Housekeeper

Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Kimberley

Kimberley Holman

Job Title: Activities Co-ordinator

Joined: 2025

My name is Kimberley. I am the life style enrichment and activities co-ordinator at Ritson Lodge.


I've really enjoyed settling into my role at Ritson Lodge and the best thing about my job is seeing the smiles and enjoyment when delivering our daily activities programme and the interaction with our Residents.

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