Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
Review Us
9.8 138 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.
Show Barchester Ritson Lodge on the Map

Care Provided by Barchester Ritson Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Katy Hughes (General Manager)

Local Authority / Social Services

Admission Criteria

  • A personal care needs assessment by our clinical team is always required prior to any admission to Ritson Lodge.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (138)

9.8

Barchester Ritson Lodge has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Ritson Lodge has 138 reviews.

Overall Experience
  • 106
  • 30
  • 2
  • 0
  • 0
Date Published
  • 138
  • 2
  • 7
  • 17
  • 121
Reviewer Connection to Barchester Ritson Lodge
  • 31
  • 22
  • 22
  • 11
  • 7
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 138, showing 101-120
Review from Allison H (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It never ceases to amaze me the level of love, care, and attention that the staff put into looking after my mother and the other residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father moved into Ritson Lodge having relocated from Essex to be closer to the family - so far we have been impressed with how my father has been integrated into the home environment. Staff have been accessible, approachable and receptive to my father's needs.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Peter W (Son of Resident) published on 6 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally satisfactory with a slow but noticeable improvement in the quality of food, caring staff are generally very good, the only issue is the shortage of caring staff at certain times.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rosalyn H (Partner of Resident) published on 5 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All good at Ritson Lodge. The care, everything is good. The staff always good to family and friends. All seem happy to help, right down to the cleaning, washing clothes etc are lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E B (Daughter of Resident) published on 28 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was admitted in April 2017 for respite. She is 97 and has dementia and nursing needs. She is in the nursing wing at our request.
Management has always been available for discussion and to alleviate any concerns. Placing a loved one in a care home is a huge responsibility and we have found the
management very understanding, reassuring and supportive.
This can also be said for the nursing staff who have also adhered to our rights as 'LPOA's' for our mum.
The carers are very attentive to both my mum and us when we visit.
I love the fact that I can visit at my convenience, with this said, thank you all so much.
Mum is now a permanent resident and is very happy here.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice C (Relative of Resident) published on 23 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atmosphere is calm and pleasant. On entering I feel that I am going into a hotel rather than a care home. The staff are always willing to help and very kind to the residents. The Lighthouse Café enable residents to feel that they are entertaining guests who visit them. The entertainment and activities
provided for the residents is varied and keeps them occupied. I like the additional lounges where you can sit quietly and talk when you visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Friend of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Generally, my overall impression of the are provided is of an acceptable standard. Staff are polite and seem to enjoy their work which reflects the care and attention that they give to the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm C (Cousin of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Upon my many visits to Ritson Lodge, I have always found a very friendly atmosphere. The place has always been clean, and the staff very helpful. It is always a pleasure to visit.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diane G (Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All helpful, and help as we need it. Kept clean which is one of the daily needs. We each have good meals, so it helps the body get better. Also, we can have lots of very good tea.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Teresa S (Friend of Resident) published on 22 June 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my friend today and found this care home to be the best ever. I couldn't believe how clean and smell fee it was. Free tea and coffee, excellent atmosphere and friendly staff. My mother was in several care homes but none of them compared to this one. Well done!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D S (Friend of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is very pleasant and spacious. Meals are provided regularly and are of good quality.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Joan P R (Resident) published on 10 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very comfortable home and friendly.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J B (Daughter of Resident) published on 2 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my first telephone contact, initial meeting with the manager and transfer of my father to Ritson Lodge all staff have been true professionals. Treating my father, mother and myself with the greatest respect at a most difficult time. The welcome and speedy assessment and treatment of my very ill
father has been exemplary.
Ritson Lodge is an outstanding care home and my mother and I will always feel indebted that my father received such excellent end of life care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Monte J (Friend of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I spent considerable time and effort to ensure a suitable care home could be found for my friend. This involved visiting and inspecting several care homes and to date, Ritson Lodge is by far the best available in almost all categories. All care home costs are substantial - Ritson Lodge is no exception
but provides a good service, taking all aspects into account.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K W (Granddaughter of Resident) published on 10 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Exceptional place, the staff, however, do not get paid enough for the amazing jobs they all do!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R E (Nephew of Resident) published on 22 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the four weeks my Aunt has been here, the change in her has been incredible. After being in hospital, the nursing home was an improvement. Her appetite is improving and mixing with staff and residents has been a blessing.
If I heard it once I've heard it several times 'I (my Aunt) went out for lunch
(with the other residents) we had fish and chips and then ice cream from McDonalds'
Every extra day we have with her now is a blessing after the prognosis from the hospital.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert T (Resident) published on 23 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the care home. The staff were excellent and the food was very adequate.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stanley G (Resident) published on 6 September 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have ensured that I have had a brilliant start. Looking forward to a return visit. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Ellen H (Granddaughter of Resident) published on 18 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Granny has last year stayed at Ritson Lodge and our experience was positive. From day one of stepping through the door, now, unfortunately, she needs full-time care so there is no better place for her to be than Ritson. Now is a full-time resident. It is satisfying as a family member knowing she
is happy, content and in caring hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Susan H (Resident) assisted by family/friend published on 8 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time in Ritson Lodge was very enjoyable. I enjoyed playing board games (and cheating), the barbecue, and the sing a longs. My care was excellent and very professional and the home was very clean and spotless and the food was lovely. Everybody was very pleased, especially the carers.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.802 for Barchester Ritson Lodge is calculated as follows: ( (168 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (10)

Katy

Katy Hughes

Job Title: General Manager Joined: 2025

Hello, my name is Katy Hughes, I am the General Manager of Ritson Lodge Care Home. As the Ritson Lodge Manager, I take responsibility for inspiring and leading the whole team and ensuring the highest standards of care.


I have been working in the care sector since 1997 and have been a Registered Manager since 2005. One of my proudest achievements is winning a Care Award for Motivational Leadership in 2016 which meant so much to me as it was a team I was leading at the time who nominated me.


I have a wealth of experience within a multitude of care settings including Nursing, Residential and Dementia Care, Palliative Care, Young Person with Complex Disabilities, Young on-set Dementia and Learning Disability.


My aim is to use my passion for quality care and empowering residents, along with the dedication of our talented team to create a wonderful environment for all residents and their loved ones.

Jo

Jo Dunlop

Job Title: Administrator Joined: 2002

Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.


My team and I coordinate and facilitate all administration within the home for residents and staff.


My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

Marie

Marie Buck

Job Title: Head of Residential Care Community Joined: 2015

Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.


I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.


I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Tom

Tom Sullivan

Job Title: Head Chef Joined: 2022

Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.


Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.

Reece

Reece Parker

Job Title: Host Joined: 2017

Hello, my name is Reece and I am a Host here at Ritson Lodge.


I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.

Angela

Angela Obree

Job Title: Head Housekeeper Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Kimberley

Kimberley Holman

Job Title: Activities Co-ordinator Joined: 2025

My name is Kimberley. I am the life style enrichment and activities co-ordinator at Ritson Lodge.


I've really enjoyed settling into my role at Ritson Lodge and the best thing about my job is seeing the smiles and enjoyment when delivering our daily activities programme and the interaction with our Residents.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ritson Lodge to verify any information. View our terms and conditions. Barchester Ritson Lodge has an Enhanced Service - more info.