Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
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9.7 139 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.
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Care Provided by Barchester Ritson Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Contact Barchester Ritson Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Ritson Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chris Perks (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (139)

9.7

Barchester Ritson Lodge has a Review Score of 9.7 (9.740) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Ritson Lodge has 139 reviews.

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Total of 139, showing 81-100
Review from Jenny G (Friend of Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to Ritson Lodge to visit a friend of mine who's been staying here. I can only say that you feel very welcomed - smile and hello when you walk in. They are happy to show you where to go as well which is nice as the home is quite big. Fresh flowers in cafe and tasty cakes and coffee with my friend.
My friend seems happy.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your very kind review. We are pleased that your friend is enjoying their stay with us and you are welcome anytime to visit.
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Review from C W (Son of Resident) published on 29 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident here for two years and has been cared for very well and with dignity, as well as compassion.
During this time the staff have always placed safety and wellbeing first.
Every member of staff is a star. Yes we can find small fault but nothing and no-one is perfect. I visit
my mother every other day so I know this is a caring home.
I respect their work and commitment.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your kind review. We are proud of our staff and we have an extensive recruitment programme to ensure that we have the best care staff around.
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Review from N B (Daughter of Resident) published on 4 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit this home to see my mother and I have no problem with the care given here. I see the activities that my Mum joins in with and I think that they are very good. She has a good time and is looked after well.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your review - our staff work hard on the activities programme and we try to provide something that suits each of our residents. We look forward to seeing you again soon.
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Review from Tina P (Niece of Resident) published on 19 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Aunt was taken very good care of which was very comforting in her last weeks of life. A lovely environment and very dignified. The family were comforted to know she spent the last weeks being comforted in the lovely surroundings and being kept informed. Thank you.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your kind review. We are pleased to hear that your Auntie enjoyed her stay at Ritson Lodge and that you found comfort in her stay here.
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Review from H W (Daughter of Resident) published on 3 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother enjoyed her stay and had nothing but praise for everything. From my point of view, I saw that she became much more sociable and was eating and drinking much more. Thanks to everyone.
Reply from Helen Abigail, General Manager at Barchester Ritson LodgeThank you for your review. We do encourage all of our residents to take part in our busy activity schedule which can help to improve their social well being and also their physical wellbeing. We are pleased to hear that your mother settled in well to Ritson Lodge and improved in both of these aspects.
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Review from K S (Resident) published on 12 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The friendly approach and warm welcome Ritson Lodge gives shows the level and care the home provides to the current and future residents of the home, including relatives and friends of the residents.
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Review from Lennard C (Husband of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I think the care and all of the staff are absolutely wonderful. I would like to say thanks to your manager for the help and consideration that she has given me. As I said before, the staff and nurses are great. I will miss them but I have to look after my pocket.
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Review from U C (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have spent three weeks in Ritson Lodge, Hopton-on-Sea in order to recover after an operation from hospital. Ritson Lodge provided the most comfortable and caring convalescence with cheerful, willing and capable staff, all in a happy atmosphere. Meals were always delicious and beautifully cooked. I
consider that I have had very good care at Ritson Lodge, Hopton-on-Sea.
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Review from W B (Resident) published on 30 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The Activities Coordinator is a very loving person and always willing to help. The home, in general, is very clean and tidy. The staff are very nice.
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Review from K B (Resident) published on 17 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was our very first visit to Barchester Ritson Lodge. We were made very welcome by both staff and residents. We enjoyed the Peppa Pig muddy puddle challenge too.
Well done to all the staff for organising this great event.
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Review from Ian B (Son of Resident) published on 15 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our dad needed more help, decided he should go back "NORTH" sadly he became ill. Chest infection, influenza, and pneumonia. We looked locally at random and came across Ritson Lodge. Wow, a beautiful place, caring and considerate staff with real empathy to resident and relatives. Our family feel comfortable
in the knowledge that dad is really cared for. Thank you all.
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Review from Eileen H (Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy to have had the opportunity to experience the kindness given to me during my stay. With such pleasant surroundings, delicious variety of food, coupled with the compassion, patience and love shown by all the staff concerned, this lodge fully deserves a 5-star rating. Very highly
rated.
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Review from Julie B (Daughter of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I had to transfer my dad who had been living at home wife from hospital to Barchester Ritson Lodge. The staff are wonderful not only kind and understanding to the residents but help families also. The home is clean and homely and has a friendly atmosphere. Special thanks to the senior nurse, her kindness
and caring ways are a credit to your home.
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Review from Nigel L (Son of Resident) published on 24 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The senior nurse is a very cheerful person and gives us confidence that she is very capable of giving our mother the support and help that she needs.


She makes us feel that our mother is in a good place and that we can rely on her to be looked after. The home is spacious and warm and is clean and

very well run. The staff are very friendly and courteous and the facilities are first class.


All in all, we cannot think of a better house to be in.

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Review from Karen S (Daughter of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We cannot thank the staff enough for the respect, empathy, kindness and friendliness they have demonstrated to my dad but also all our family. Our first care home experience was filled with sadness, frustration and anger with dads care. Moving to Ritson Lodge has given us peace of mind. We are now
safe in the knowledge that dad is given the best possible care. Wonderful facilities, wonderful carers/nurses very grateful.
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Review from Janice W (Wife of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ritson Lodge offers a warm friendly welcome to resident and visitors.
I cannot thank you enough for the care you have given my husband. I can leave him knowing he is being given the best care and being treated kindly.
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Review from V C (Resident) published on 6 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I appreciate all that the carers did for me, they got me up and about again and did all to help. The laundry ladies were wonderful (top class). All staff were professional to the tea boys and girls and nurses. Wasn't happy when someone walked past with a scowl on their face, it let the whole place down.
Food not worth the money.
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Review from Patricia M (Daughter of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The overall ambience of the home is very good. Good décor and surroundings. Sometimes requests for care incur delays, which have meant my father wet himself (on 2 occasions). All staff are friendly, I feel that he is in a safe environment, when necessary they have sought medical attention.
Reply from Helen Abigail, General Manager at Barchester Ritson LodgeDear Patricia
Thank you very much for the feed back, please do come and see me next time you visit your father. I will also personally phone you to discuss the review. We welcome all feedback as it helps us further improve the care we provide in Ritson Lodge. Thank you again for your feedback.
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Review from C H W (Son of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Generally, very good all-around, staff are very good, so 4 stars, not 5. Some lapses in housekeeping, such as only the occasional hoover of rooms. Staff require prompts for clothes collection and cleaning, as residents don't know if clean or not. My mum requires help every day with showering/washing.
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Review from Brenda O (Niece of Resident) published on 22 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Ritson Lodge is a lovely place to live with super décor and furnishing. Most staff can't do enough to help the residents to make the home "their home".
They do, however, seem understaffed at times, especially evenings where my aunt and uncle need help to go to bed. Also, if visiting at night we have
difficulty getting in the front door and have had to wait as long as 15 mins to be let in!
If these things were addressed we would describe the care as excellent.
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Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Barchester Ritson Lodge is calculated as follows: ( (170 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 200 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (12)

Meet the Team (8)

Chris

Chris Perks

Job Title: General Manager Joined: 2025

Hello, my name is Chris Perks. I am the General Manager of Ritson Lodge Care Home. Welcome to our website. I am an experienced manager with over 35 years of experience within the care sector, with 25 years in senior management.


I believe in a whole team approach. Working together has one team to ensure person-centred care is top of our agenda at all times. Delivering outstanding quality of care, creating a life enrichment programme tailored to our residents' needs and interests.


Our door is always open to visitors who want to experience our family-friendly atmosphere, and I am always ready to speak to anyone who is starting to explore their future care needs. My team and I look forward to welcoming you to Ritson Lodge.

Ashton

Ashton Debbage

Job Title: Deputy Manager Joined: 2025

Hello, my name is Ashton. I started as the Deputy Manager at Ritson Lodge in July 2025.


I have extensive experience within the care sector. I have experience working in nursing homes, housing with care schemes, HR and quality management. I am a qualified lead auditor in ISO 9001, which is related to providing quality of care.


My passion is helping residents and Relatives, and that's what I enjoy most in my role as Deputy Manager.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Annmarie

Annmarie Wilson

Job Title: Head of Community Residential Care Joined: 2023

Hello, my name is Annmarie, and I am the head of community at our Residential Care Community at Ritson Lodge


I have worked with the Ritson Lodge family since 2023, starting as a care assistant, and with the support of the company, I completed an apprenticeship level 3 in Lead Adult Care Worker.


Over this time, I have made many memories with our amazing residents and their families. On occasion, I bring my Cockapoo, Indy, to the home to see all our lovely residents, and I love seeing how much joy that it brings them.


I am very passionate about my role and the outstanding care that our team provide to our residents here at Ritson Lodge.

Robert

Robert Cable

Job Title: Head Chef Joined: 2025

My Name is Robert ( known as Bobby). I have been in the catering industry for over 20 years, working in many fine dining restaurants.


My role at Ritson Lodge is to lead and work with my kitchen team to provide a high-quality dining experience with menus that are tailored for our residents and their needs.


I love working alongside the staff and residents to create new ideas for menu planning, and speaking to the residents about their pasts and understanding what their favourite dishes are.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Angela

Angela Obree

Job Title: Head Housekeeper Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

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