Barchester Ritson Lodge

My Mum has come in for 4 weeks. The staff are very friendly and has made my Mum very welcome. The home is lovely, clean and fresh.

On her 100th birthday, they organised a party with entertainment and she had a wonderful day. At the weekend, they provided a room and decorated it so family members who were unable to attend in the week could have a private party. The food provided on both occasions was lovely and the manager and entertainment manager both ensured that we have everything we wanted for the occasion.

Thank you and well done to all.

I received hospital care treatment for one week following a severe attack of bronchial pneumonia. The attack left me feeling very weak an unable to look after myself. Prior to my illness, I was my wife's full-time carer because she suffered from multiple sclerosis and a degree of dementia. My wife was admitted into Barchester Ritson Lodge upon my admittance into hospital. I was admitted in The Lodge following my release from hospital. Without exception my wife was very well cared for upon her admission, admin was both friendly and efficient. Upon my admission into The Lodge, it was necessary for me to be undressed and put to bed. Thereafter I needed assistance with bathing and dressing on a daily basis for about two weeks. Since then my condition has improved and I am now able to look after myself. Throughout our stay at Ritson Lodge, my wife and I have consistently received friendly and efficient service of the highest order. Mentions should also be made of the excellent food which is both varied and well presented.

Visitors made to feel very welcome and part of the family.

My friend was admitted as an urgent respite 2-week stay this was arranged by an assessment and within three hours my friend was settled in his comfortable room. He is treated as an individual with ish choices being listened to and he has settled well. The staff are wonderful and the manager is so encouraging and compassionate about her job.

I have lived in Ritson Lodge for a year and I like living here. I feel safe here. The staff are caring. They know what they are doing.

A very caring and peaceful home that is well run and managed. The staff have time for the residents. The food is very good and the individual requirements are catered for. Lots of activities.

I came to Ritson Lodge to visit a friend of mine who's been staying here. I can only say that you feel very welcomed - smile and hello when you walk in. They are happy to show you where to go as well which is nice as the home is quite big. Fresh flowers in cafe and tasty cakes and coffee with my friend. My friend seems happy.

I respect their work and commitment.

I visit this home to see my mother and I have no problem with the care given here. I see the activities that my Mum joins in with and I think that they are very good. She has a good time and is looked after well.

My Aunt was taken very good care of which was very comforting in her last weeks of life. A lovely environment and very dignified. The family were comforted to know she spent the last weeks being comforted in the lovely surroundings and being kept informed. Thank you.

My mother enjoyed her stay and had nothing but praise for everything. From my point of view, I saw that she became much more sociable and was eating and drinking much more. Thanks to everyone.

The friendly approach and warm welcome Ritson Lodge gives shows the level and care the home provides to the current and future residents of the home, including relatives and friends of the residents.

I think the care and all of the staff are absolutely wonderful. I would like to say thanks to your manager for the help and consideration that she has given me. As I said before, the staff and nurses are great. I will miss them but I have to look after my pocket.

I have spent three weeks in Ritson Lodge, Hopton-on-Sea in order to recover after an operation from hospital. Ritson Lodge provided the most comfortable and caring convalescence with cheerful, willing and capable staff, all in a happy atmosphere. Meals were always delicious and beautifully cooked. I consider that I have had very good care at Ritson Lodge, Hopton-on-Sea.

The Activities Coordinator is a very loving person and always willing to help. The home, in general, is very clean and tidy. The staff are very nice.

Well done to all the staff for organising this great event.

Our dad needed more help, decided he should go back "NORTH" sadly he became ill. Chest infection, influenza, and pneumonia. We looked locally at random and came across Ritson Lodge. Wow, a beautiful place, caring and considerate staff with real empathy to resident and relatives. Our family feel comfortable in the knowledge that dad is really cared for. Thank you all.

I am extremely happy to have had the opportunity to experience the kindness given to me during my stay. With such pleasant surroundings, delicious variety of food, coupled with the compassion, patience and love shown by all the staff concerned, this lodge fully deserves a 5-star rating. Very highly rated.