Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
Review Us
9.7 139 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.
Show Barchester Ritson Lodge on the Map

Care Provided by Barchester Ritson Lodge

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1377

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Contact Barchester Ritson Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Ritson Lodge to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chris Perks (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (139)

9.7

Barchester Ritson Lodge has a Review Score of 9.7 (9.740) out of 10, based on 17 reviews in the last 2 years.
Over all time Barchester Ritson Lodge has 139 reviews.

Overall Experience
  • 107
  • 30
  • 2
  • 0
  • 0
Date Published
  • 139
  • 1
  • 5
  • 17
  • 122
Reviewer Connection to Barchester Ritson Lodge
  • 31
  • 22
  • 22
  • 11
  • 7
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 139, showing 61-80
Review from D S (Stepdaughter of Resident) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Safe and comfortable environment. Excellent friendly carers. Clean.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you so much for your kind review, your comments are really helpful and we really appreciate you taking the time to do this.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Son of Resident) published on 8 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Has been well looked after and wanted to stay longer. Everyone was very helpful.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeWe are so glad Mum enjoyed her stay, she was a pleasure to have here and we already miss her.
Wishing you all a wonderful Xmas and thank you so much for your kind review!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T B (Daughter of Resident) published on 5 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visited my step-mum shortly before her passing. I found the home to be clean, staff pleasant and helpful.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you so much for taking the time to complete our review. We really appreciate your feedback. Our sincere condolences for your family's loss.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E G (Wife of Resident) published on 5 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Really pleased with all the care I received. Nothing was too much trouble. The home was really clean and fresh. I would definitely be visiting again.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you so much for your feedback. We are really thrilled that you had a positive experience and that you are happy with the service provided.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven O (Grandson of Resident) published on 29 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing care. My grandmother's quality of life has been improved tenfold and everyone is always pushing to improve it more each day. A magical place.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you for your kind words and wonderful review. This really is very much appreciated by all the team here at Ritson Lodge!!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from B L (Son of Resident) published on 2 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad appears to be in good health and is well looked after here.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you so much for taking the time to give us your feedback. It's much appreciated.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Son-in-law of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very professional. Extremely high level of care provided and genuine concern for the resident's welfare. Very happy with the service provided and the attention to the needs of the individual. Because of the COVID restrictions, I can't comment on all the items nor do I know the financial situation for
'value for money'.
Reply from Joanne Head, General Manager at Barchester Ritson LodgeThank you so much for giving us your feedback. It is really important to us to get your views. Thanks again!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J S (Daughter of Resident) published on 4 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum went to the home for two weeks of respite care but unfortunately, she passed away whilst there. The staff was excellent in trying to encourage her to eat and drink but to no avail.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Nigel F (Son of Resident) published on 4 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have to say I was very impressed with the level of care at Ritson Lodge. The staff were very helpful and accommodating at these difficult times. The food was also of a very high standard. My Mother received excellent end of life care that could not be faulted. A big thank you to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M J (Daughter-in-law of Resident) published on 23 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Found this home to be very good and too high standards.
Staff are extremely good and see to everything she needs.
The safety and care are of a good standard and extremely clean to high standards.
This one particular nurse is very good, always there to answer our questions and help in any way.
We
are so pleased she has settled in ok.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P A (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The family were very impressed with the facilities - a modern, light, airy building with excellent accommodation provided for my mother in her final days.
We were also very pleased with the quality of care given - we met several members of staff, every one of whom was friendly, polite and genuinely
caring. We have nothing but admiration and respect for people who can cope with such a difficult, emotionally draining job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Daughter-in-law of Resident) published on 24 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very grateful for the care mother-in-law received at Ritson Lodge - it was ideal for her to come there as a stop-gap between hospital and full-term residential care. Thank you very much for all your help and support at what was an uncertain time.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Wendy B (Daughter of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum has come in for 4 weeks. The staff are very friendly and has made my Mum very welcome. The home is lovely, clean and fresh.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeWe are very proud of our home and our staff and we are delighted to receive such a lovely review from you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K M (Son of Resident) published on 11 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has dementia and can be very difficult at times but the staff are patient and caring - seeing that her needs are met.
On her 100th birthday, they organised a party with entertainment and she had a wonderful day. At the weekend, they provided a room and decorated it so family members who were
unable to attend in the week could have a private party. The food provided on both occasions was lovely and the manager and entertainment manager both ensured that we have everything we wanted for the occasion.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from R S (Sister of Resident) published on 9 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was a patient at Ritson Lodge. The excellent standard of care he received was also extended to my sister and I. From the management downwards the compassion and in equal measures "cheerfulness" and help was outstanding. A room was put at our disposal we could stay within easy reach of our
brother so very thoughtful.
Altogether the cleanliness, food and hygiene were second to none. Our brother was happy at Ritson Lodge.
Thank you and well done to all.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your lovely review. We were very happy to care for your brother, and we are so pleased with your view of the care here at Ritson Lodge. We are very proud of the care that we provide.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Resident) published on 20 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I received hospital care treatment for one week following a severe attack of bronchial pneumonia. The attack left me feeling very weak an unable to look after myself. Prior to my illness, I was my wife's full-time carer because she suffered from multiple sclerosis and a degree of dementia. My wife was
admitted into Barchester Ritson Lodge upon my admittance into hospital. I was admitted in The Lodge following my release from hospital. Without exception my wife was very well cared for upon her admission, admin was both friendly and efficient. Upon my admission into The Lodge, it was necessary for me to be undressed and put to bed. Thereafter I needed assistance with bathing and dressing on a daily basis for about two weeks. Since then my condition has improved and I am now able to look after myself. Throughout our stay at Ritson Lodge, my wife and I have consistently received friendly and efficient service of the highest order. Mentions should also be made of the excellent food which is both varied and well presented.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Chris F (Friend of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are willing to discuss what is best for the resident.
Very quiet, residents feel safe. The care is person-centred including residents in decisions.
Visitors made to feel very welcome and part of the family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynda F (Friend of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend was admitted as an urgent respite 2-week stay this was arranged by an assessment and within three hours my friend was settled in his comfortable room. He is treated as an individual with ish choices being listened to and he has settled well. The staff are wonderful and the manager is so encouraging
and compassionate about her job.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Edna G (Resident) assisted by family/friend published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in Ritson Lodge for a year and I like living here. I feel safe here. The staff are caring. They know what they are doing.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for taking the time to complete a review for us. We are pleased that you are enjoying living with us and we love having you here at Ritson Lodge!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M D (Son of Resident) published on 27 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very caring and peaceful home that is well run and managed. The staff have time for the residents. The food is very good and the individual requirements are catered for. Lots of activities.
Reply from Pamela Mauchaza, General Manager at Barchester Ritson LodgeThank you for your kind review about Ritson Lodge. We are pleased that you find the home to be peaceful and caring - our residents are the most important at Ritson Lodge. We ensure that every resident's needs, likes and dislikes are catered for so we are pleased to hear that you have found the food is very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.740)

Overview of Review Score

The Review Score of 9.7 (9.740) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.815 for Barchester Ritson Lodge is calculated as follows: ( (170 Excellents x 5) + (23 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 200 Ratings = 4.815
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (12)

Meet the Team (8)

Chris

Chris Perks

Job Title: General Manager Joined: 2025

Hello, my name is Chris Perks. I am the General Manager of Ritson Lodge Care Home. Welcome to our website. I am an experienced manager with over 35 years of experience within the care sector, with 25 years in senior management.


I believe in a whole team approach. Working together has one team to ensure person-centred care is top of our agenda at all times. Delivering outstanding quality of care, creating a life enrichment programme tailored to our residents' needs and interests.


Our door is always open to visitors who want to experience our family-friendly atmosphere, and I am always ready to speak to anyone who is starting to explore their future care needs. My team and I look forward to welcoming you to Ritson Lodge.

Ashton

Ashton Debbage

Job Title: Deputy Manager Joined: 2025

Hello, my name is Ashton. I started as the Deputy Manager at Ritson Lodge in July 2025.


I have extensive experience within the care sector. I have experience working in nursing homes, housing with care schemes, HR and quality management. I am a qualified lead auditor in ISO 9001, which is related to providing quality of care.


My passion is helping residents and Relatives, and that's what I enjoy most in my role as Deputy Manager.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Annmarie

Annmarie Wilson

Job Title: Head of Community Residential Care Joined: 2023

Hello, my name is Annmarie, and I am the head of community at our Residential Care Community at Ritson Lodge


I have worked with the Ritson Lodge family since 2023, starting as a care assistant, and with the support of the company, I completed an apprenticeship level 3 in Lead Adult Care Worker.


Over this time, I have made many memories with our amazing residents and their families. On occasion, I bring my Cockapoo, Indy, to the home to see all our lovely residents, and I love seeing how much joy that it brings them.


I am very passionate about my role and the outstanding care that our team provide to our residents here at Ritson Lodge.

Robert

Robert Cable

Job Title: Head Chef Joined: 2025

My Name is Robert ( known as Bobby). I have been in the catering industry for over 20 years, working in many fine dining restaurants.


My role at Ritson Lodge is to lead and work with my kitchen team to provide a high-quality dining experience with menus that are tailored for our residents and their needs.


I love working alongside the staff and residents to create new ideas for menu planning, and speaking to the residents about their pasts and understanding what their favourite dishes are.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Angela

Angela Obree

Job Title: Head Housekeeper Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Ritson Lodge to verify any information. View our terms and conditions. Barchester Ritson Lodge has an Enhanced Service - more info.