Barchester Ritson Lodge

Lowestoft Road, Hopton on Sea, Great Yarmouth NR31 9AH
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9.8 138 Reviews
  • Barchester Ritson Lodge, Great Yarmouth
Ritson Lodge is a purpose-built Care Home set in the delightful village of Hopton-on-Sea. Only a short walk from the beautiful coastline of Norfolk, the home specialises in providing residential care, dementia care, and respite stays.

Set in a light and airy purposefully designed setting, the home offers modern but homely living for residents. From the cosy en suite bedrooms to the spacious and welcoming living and dining areas. Ritson Lodge has been created to encourage residents to feel at home and settle into life at the home. In Memory Lane, where dementia care is delivered, you’ll see a bespoke design aimed at helping residents to find their way around the home as well as adapted design features to encourage reminiscence.

The same high standards are also evident in the care provided. The team focus on ensuring residents feel safe and comfortable whilst following carefully designed care plans that prioritise independence and dignity.

The team at Ritson Lodge are always happy to welcome visitors, so please get in touch if you’d like to book a tour or find out more.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

These prices are only a guideline, please contact Barchester Ritson Lodge to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Katy Hughes (General Manager)

Local Authority / Social Services

Admission Criteria

  • A personal care needs assessment by our clinical team is always required prior to any admission to Ritson Lodge.
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (59)

Visiting

  • Please feel free to visit Ritson Lodge at any time - the door is always open!

Parking

  • Onsite standard parking and disabled spaces are widely available at the home.

Barchester Ritson Lodge Reviews (138)

Total of 138, showing 61-80
9.8

Barchester Ritson Lodge has a Review Score of 9.8 (9.822) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Ritson Lodge has 138 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Has been well looked after and wanted to stay longer. Everyone was very helpful.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

We are so glad Mum enjoyed her stay, she was a pleasure to have here and we already miss her.
Wishing you all a wonderful Xmas and thank you so much for your kind review!

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Overall Experience  Overall Experience 5.0 out of 5

I visited my step-mum shortly before her passing. I found the home to be clean, staff pleasant and helpful.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

Thank you so much for taking the time to complete our review. We really appreciate your feedback. Our sincere condolences for your family's loss.

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Overall Experience  Overall Experience 5.0 out of 5

Really pleased with all the care I received. Nothing was too much trouble. The home was really clean and fresh. I would definitely be visiting again.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

Thank you so much for your feedback. We are really thrilled that you had a positive experience and that you are happy with the service provided.

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Overall Experience  Overall Experience 5.0 out of 5

Amazing care. My grandmother's quality of life has been improved tenfold and everyone is always pushing to improve it more each day. A magical place.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

Thank you for your kind words and wonderful review. This really is very much appreciated by all the team here at Ritson Lodge!!!

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Overall Experience  Overall Experience 5.0 out of 5

Dad appears to be in good health and is well looked after here.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

Thank you so much for taking the time to give us your feedback. It's much appreciated.

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Overall Experience  Overall Experience 5.0 out of 5

Very professional. Extremely high level of care provided and genuine concern for the resident's welfare. Very happy with the service provided and the attention to the needs of the individual. Because of the COVID restrictions, I can't comment on all the items nor do I know the financial situation for
'value for money'.

Reply from Joanne Head, General Manager at Barchester Ritson Lodge

Thank you so much for giving us your feedback. It is really important to us to get your views. Thanks again!

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Overall Experience  Overall Experience 4.0 out of 5

My mum went to the home for two weeks of respite care but unfortunately, she passed away whilst there. The staff was excellent in trying to encourage her to eat and drink but to no avail.

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Overall Experience  Overall Experience 5.0 out of 5

I have to say I was very impressed with the level of care at Ritson Lodge. The staff were very helpful and accommodating at these difficult times. The food was also of a very high standard. My Mother received excellent end of life care that could not be faulted. A big thank you to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

Found this home to be very good and too high standards.
Staff are extremely good and see to everything she needs.
The safety and care are of a good standard and extremely clean to high standards.
This one particular nurse is very good, always there to answer our questions and help in any way.
We
are so pleased she has settled in ok.

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Overall Experience  Overall Experience 5.0 out of 5

The family were very impressed with the facilities - a modern, light, airy building with excellent accommodation provided for my mother in her final days.
We were also very pleased with the quality of care given - we met several members of staff, every one of whom was friendly, polite and genuinely
caring. We have nothing but admiration and respect for people who can cope with such a difficult, emotionally draining job.

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Overall Experience  Overall Experience 5.0 out of 5

We are very grateful for the care mother-in-law received at Ritson Lodge - it was ideal for her to come there as a stop-gap between hospital and full-term residential care. Thank you very much for all your help and support at what was an uncertain time.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum has come in for 4 weeks. The staff are very friendly and has made my Mum very welcome. The home is lovely, clean and fresh.

Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge

We are very proud of our home and our staff and we are delighted to receive such a lovely review from you.

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Overall Experience  Overall Experience 4.0 out of 5

My mother has dementia and can be very difficult at times but the staff are patient and caring - seeing that her needs are met.
On her 100th birthday, they organised a party with entertainment and she had a wonderful day. At the weekend, they provided a room and decorated it so family members who were
unable to attend in the week could have a private party. The food provided on both occasions was lovely and the manager and entertainment manager both ensured that we have everything we wanted for the occasion.

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Overall Experience  Overall Experience 5.0 out of 5

My brother was a patient at Ritson Lodge. The excellent standard of care he received was also extended to my sister and I. From the management downwards the compassion and in equal measures "cheerfulness" and help was outstanding. A room was put at our disposal we could stay within easy reach of our
brother so very thoughtful.
Altogether the cleanliness, food and hygiene were second to none. Our brother was happy at Ritson Lodge.
Thank you and well done to all.

Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge

Thank you for your lovely review. We were very happy to care for your brother, and we are so pleased with your view of the care here at Ritson Lodge. We are very proud of the care that we provide.

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Overall Experience  Overall Experience 5.0 out of 5

I received hospital care treatment for one week following a severe attack of bronchial pneumonia. The attack left me feeling very weak an unable to look after myself. Prior to my illness, I was my wife's full-time carer because she suffered from multiple sclerosis and a degree of dementia. My wife was
admitted into Barchester Ritson Lodge upon my admittance into hospital. I was admitted in The Lodge following my release from hospital. Without exception my wife was very well cared for upon her admission, admin was both friendly and efficient. Upon my admission into The Lodge, it was necessary for me to be undressed and put to bed. Thereafter I needed assistance with bathing and dressing on a daily basis for about two weeks. Since then my condition has improved and I am now able to look after myself. Throughout our stay at Ritson Lodge, my wife and I have consistently received friendly and efficient service of the highest order. Mentions should also be made of the excellent food which is both varied and well presented.

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Overall Experience  Overall Experience 5.0 out of 5

The staff are willing to discuss what is best for the resident.
Very quiet, residents feel safe. The care is person-centred including residents in decisions.
Visitors made to feel very welcome and part of the family.

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Overall Experience  Overall Experience 5.0 out of 5

My friend was admitted as an urgent respite 2-week stay this was arranged by an assessment and within three hours my friend was settled in his comfortable room. He is treated as an individual with ish choices being listened to and he has settled well. The staff are wonderful and the manager is so encouraging
and compassionate about her job.

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Overall Experience  Overall Experience 5.0 out of 5

I have lived in Ritson Lodge for a year and I like living here. I feel safe here. The staff are caring. They know what they are doing.

Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge

Thank you for taking the time to complete a review for us. We are pleased that you are enjoying living with us and we love having you here at Ritson Lodge!

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Overall Experience  Overall Experience 5.0 out of 5

A very caring and peaceful home that is well run and managed. The staff have time for the residents. The food is very good and the individual requirements are catered for. Lots of activities.

Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge

Thank you for your kind review about Ritson Lodge. We are pleased that you find the home to be peaceful and caring - our residents are the most important at Ritson Lodge. We ensure that every resident's needs, likes and dislikes are catered for so we are pleased to hear that you have found the food is very good.

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Overall Experience  Overall Experience 5.0 out of 5

I came to Ritson Lodge to visit a friend of mine who's been staying here. I can only say that you feel very welcomed - smile and hello when you walk in. They are happy to show you where to go as well which is nice as the home is quite big. Fresh flowers in cafe and tasty cakes and coffee with my friend.
My friend seems happy.

Reply from Pamela Mauchaza, General Manager at Barchester Ritson Lodge

Thank you for your very kind review. We are pleased that your friend is enjoying their stay with us and you are welcome anytime to visit.

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Current Review Score: 9.8 (9.822)

Overview of Review Score

The Review Score of 9.8 (9.822) out of 10 for Barchester Ritson Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.822 for Barchester Ritson Lodge is calculated as follows: ( (191 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 225 Ratings = 4.822

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Ritson Lodge is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Jan 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (12)

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Meet the Team (10)

Katy

Katy Hughes

Job Title: General Manager

Joined: 2025

Hello, my name is Katy Hughes, I am the General Manager of Ritson Lodge Care Home. As the Ritson Lodge Manager, I take responsibility for inspiring and leading the whole team and ensuring the highest standards of care.


I have been working in the care sector since 1997 and have been a Registered Manager since 2005. One of my proudest achievements is winning a Care Award for Motivational Leadership in 2016 which meant so much to me as it was a team I was leading at the time who nominated me.


I have a wealth of experience within a multitude of care settings including Nursing, Residential and Dementia Care, Palliative Care, Young Person with Complex Disabilities, Young on-set Dementia and Learning Disability.


My aim is to use my passion for quality care and empowering residents, along with the dedication of our talented team to create a wonderful environment for all residents and their loved ones.

Jo

Jo Dunlop

Job Title: Administrator

Joined: 2002

Hello, my name is Jo. I have been a Home Administrator at Barchester Healthcare since 2002.


My team and I coordinate and facilitate all administration within the home for residents and staff.


My role includes supporting residents and their families with any financial matters that arise, whether they need help setting up a new Sky subscription, ordering newspapers or simply getting some extra shopping in.

Julie

Julie Greaney

Job Title: Administration Assistant

Hello, my name is Julie and I am one of the Administration Assistants here at Ritson Lodge.


I enjoy supporting our residents and assisting with any queries from relatives too. In addition to welcoming new visitors and I look forward to meeting you and helping you further when you visit our beautiful home.

Marie

Marie Buck

Job Title: Head of Residential Care Community

Joined: 2015

Hello, my name is Marie and I am the Head of our Residential Care Community here at Ritson Lodge.


I have been a member of the team here at Ritson Lodge since 2015 and I truly love my job. The Ritson family is wonderfully supportive and we all strive to provide outstanding care for all of our residents.


I treasure the friendships I have built with our residents, and their families and have many fond memories of the times we share here at Ritson Lodge.

Becky

Becky Fisher

Job Title: Head of Memory Lane Dementia Community

Joined: 2013

Hello, my name is Becky, and I am the Head of our Memory Lane Dementia Community here at Ritson Lodge.


I have been working at Ritson Lodge for over 10 years now and my passion since I was very young has always been looking after the elderly and Dementia Care.


Our residents have so many fantastic stories that they share and I really enjoy getting to know their families and friends too when they come to visit.


I really enjoy working at Ritson Lodge and nothing drives me more than providing the best possible care for all of our residents who choose to make Ritson Lodge their home.

Paul

Paul Harte

Job Title: Maintenance Manager

Hello, my name is Paul and I am the Maintenance Manager at Ritson Lodge.


As the Maintenance Manager, I make sure the home and gardens are maintained to a high standard. We are very proud of our beautiful home and the whole team works hard to ensure that our residents enjoy living here.


It is my responsibility to make sure every resident's stay here is as comfortable as possible and I am always on hand to help residents with putting up a new picture, installing a new TV or rearranging their furniture.


My door is always open to anyone who has an idea about improving the home in any way.

Tom

Tom Sullivan

Job Title: Head Chef

Joined: 2022

Hello, my name is Tom and I am the Head Chef here at Ritson Lodge. I pride myself on preparing high quality food and seeing our residents enjoy the dishes that the team and myself create makes me very happy.


Our Hospitality team here at Ritson Lodge is committed to providing seasonal home cooked menus offering choice, nutrition and quality - including exciting menus to specific individual dietary needs and all appetites. The food we produce is hugely important to our residents which is why it is absolutely imperative that we always get their feedback and continuously meet the needs and nutritional quota of every single resident who chooses to make Ritson Lodge their home.

Reece

Reece Parker

Job Title: Host

Joined: 2017

Hello, my name is Reece and I am a Host here at Ritson Lodge.


I have worked here since 2017 and I have spent time in the kitchen and as a Host. I love being a Host because I like to help the residents and be able to interact with them. My role is to ensure that all the residents have a fantastic dining experience for every meal. The chef and I will always spend time with new residents to find out their likes, dislikes and preferences.

Angela

Angela Obree

Job Title: Head Housekeeper

Joined: 2012

Hello, my name is Angela and I am the Head Housekeeper here at Ritson Lodge.


I especially enjoy spending time with our residents and getting to know them as my team and I maintain the highest level of cleanliness and standards throughout our home. I love to help our residents settle in and ensure everything is just as they like it every single day!

Kimberley

Kimberley Holman

Job Title: Activities Co-ordinator

Joined: 2025

My name is Kimberley. I am the life style enrichment and activities co-ordinator at Ritson Lodge.


I've really enjoyed settling into my role at Ritson Lodge and the best thing about my job is seeing the smiles and enjoyment when delivering our daily activities programme and the interaction with our Residents.

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