Barchester Ritson Lodge

From the first enquiry until now the staff have been extremely accommodating to help us as a family to get my parent moved and settled in. I have been happy with all his personal care needs being met. The room being a lovely place for him to stay and the interactions with the staff. The knowledge and dedication really make it a happy home.

Has been amazing from day one. My aunt is sometimes challenging, but nothing seems to phase them.

We have been to visit our friend every week since she has been in Ritson Lodge, she is always up and dressed and sitting with other residents, she is happy and cared for. I would recommend this residential home and we have no concerns.

Food is rated excellent. All nursing and medical needs are well met. Any incidents, such as a fall or any other worries, are reported promptly.

Visits are comfortable and relaxed.

Her care seems more than satisfactory, always down and presentable.

My aunt and uncle both came to Ritson Lodge when they could no longer manage at home with visiting carers. From first contact, the staff from the top down have shown themselves to be very professional, but also are the most caring team, doing a difficult job extremely well. An example of this is the way that an off-duty nurse came into work to see my uncle and how he was doing on two occasions. A lovely, hardworking team.

My mother-in-law is very well looked after. Seems happy enough. Clean room.

My opinion is still that this is a very good care home with excellent staff and cleanliness levels. My stepmother is very happy with the care provided.

The place is always spotless as usual, but I would like staff to find a solution to my wife's tearful times and less time in bed when she is not in the best of moods. I often find a photo album helps when I visit, and her mood is not very friendly. I'm also pleased the situation with her chair is sorted.

Riston Lodge is an excellent home, so clean and modern. Staff are busy, always on the move making sure patients and residents are catered for to the highest standard - what a wonderful place. Food is always hot. Floors are always clean and tidy. Some of the most skilled personnel are on hand day and night. Very light, modern premises. Everyone there, from janitors to nurses, speaks to residents and patients - they treat all visitors with total respect - nothing but praise.

My cousin has resided at Ritson Lodge since January 2019. The staff are very kind, and he feels safe and secure there. The chef is very hardworking and is a great chef, making nutritious meals. I particularly like the atmosphere in the evening time when one staff member is on. Staff are keen to preserve my cousin's dignity. Carers work really hard and are the unrecognised heroes of society. I like to witness the staff working well and smoothly together. The gardens are lovely, and my cousin likes the entertainment. Thank you.

Ritson Lodge is a lovely place. My sister is in the dementia unit, it was a warm cosy feel with lots of memory jogging, posters and memorabilia on the walls. The staff are to a person warm, friendly and is borne out in how my sister has blossomed in their care and always smiling at the staff. She can be challenging at times and soon lets you know if she's not happy but this has never been the case at Ritson.

Facilities of a high standard. The staff are friendly and helpful. Excellent dining experience. Purpose-built accommodation light and airy. Good communication, always contacted if the need arises. Health and hygiene given high priority. Secure and safe environment. Good range of activities is available. Overall an impressive care facility.

My aunt and uncle after a turbulent year I managed to move them into Ritson Lodge they had been in separate care homes for a while and wanted to move closer to their family and be together. The staff have made them most welcome, they started in two separate rooms, but they asked if they could be together and they put them in one room and made their other room a lounge for them which they are very pleased with, they can't thank the staff enough and the food is great. They are slowly getting used to the change in lifestyle and lots of support from the staff. When Covid reduces and they can go out on trips and I can take them out I think this will help a lot. I would like to thank all the staff for their help and kindness, especially the lady who first showed me around and has taken care of my aunt and uncle and their needs and has kept me informed and advised me on their care.

Thank you to all staff and management. Nothing was too much trouble and everyone was very smiley! I enjoyed my week with you, it was a real treat. Thanks again.

My husband was looked after with kindness and help. A home from home. I was welcomed at all times.

All the Ritson Lodge staff provided excellent care for my mother who was a resident for four years and recently died at the home. The care staff provided very sensitive and attentive care during my mother's last couple of weeks. The administrative staff were flexible and sympathetic throughout.

Good ambience, the home recommends itself. Clea, excellent food, staff are very attentive. Rates a 10/10. Really enjoyed my stay at Barchetser Ritson Lodge.

My husband is physically much better since coming into the home. He is much calmer and responds with the carers.