Submit a Review for Castlecroft Residential Care Home
Castle Road, Weoley Castle, Birmingham, B29 5HF
View Full Details of Castlecroft Residential Care HomeLatest Reviews for Castlecroft Residential Care Home
23 September 2025
Castlecroft provides a caring, friendly and joyful environment for all - residents, staff and relatives alike. It is such a pleasure to visit and a very uplifting place to be. The staff deserve recognition for their hard work and the excellent standard of care provided. Nothing is too much trouble and the friendly, positive atmosphere ie evidenced by seeing staff come in on their days off, as they feel so much part of the Castlecroft 'family'. This care home is very well led and staff retention high - which tells its own story. Castlecroft is a big part of the community and many local people volunteer at the home. It sets the benchmark for excellence in care and we feel very lucky to have our relatives there. Well done to all - we are so grateful for all that you do!
05 September 2025
I find the carers & the nurses as well as the leaders in this facility are very supportive and professional. I feel confident that my mother is well looked after here, the staff really give her the best service she requires. Thank you for looking after our loved ones.
05 September 2025
Castlecroft is a wonderful Care Home. The staff go above and beyond to look after my mum. They take care of her physical needs and equally important her emotional health. Since moving into Castlecroft my mum has put on weight and thoroughly enjoys the delicious food!
05 September 2025
We couldn't have wished for a better place for mom to spend her later years,all the staff from carers to domestic are amazing,knowing mom is safe and so well cared for takes so much pressure of family's,it's a hard thing to do putting your loved one into a home,but to find one so wonderful makes it a lot easier,
05 September 2025
My mom was in Castlecroft for 6 weeks respite and is now a permanent resident As she settled in so well and I didn't want to move her anywhere else the staff and management are absolutely wonderful and so polite and patient and professional with mom
05 September 2025
Very happy with the care for my Mom, and she has settled quite well Staff are brilliant and very welcoming Always attentive and available if you need to discuss anything Rooms are kept very clean Good choice of food
05 September 2025
After a lot of upset and worry with my husband going into hospital and other care homes I feel my husband is finally in the best place he could be. He is now content and settled and I could not ask for more. If I am worried or concerned about anything I feel I can go to any member of staff and it will be dealt with. There is a feeling of kindness through out the home which is wonderful. Nothing is too much trouble for the staff. The ensuite bedrooms are lovely and you are able to personalise them with photos and things for comfort. Cleanliness is of a very high standard. I am very thankful my husband is there. Obviously I wish he was with me but as that is not a possibility we have the best result for us. I feel OK when I leave him as he is so well cared for. I am happy as I can be in our situation.
05 September 2025
Wonderful place. Staff, all of them are amazing, helpful and become part of the family xx Care and compassion always. Just a great place. My mom has settled really quickly and is thriving as the environment and staff have made this possible. I couldn't be happier.
28 May 2025
My review isn't just about May 2025 it includes from the day my father first went into the home in March 2024. You belong to the family of Castle Croft when your loved one enters into the home. The staff know you, they talk to you ask if you have any concerns etc; Thank you to all the staff at Castle Croft for your support it is very much appreciated.
23 May 2025
Caring staff who go beyond what is expected of them on a daily basis. The staff show compassion and care not only to the residents but also there families in what can be an emotional time. Castlecroft care home is a home for its residents and a second home for there famlies.
23 May 2025
I have to say that myself and my mom were well pleased with her stay, the staff were absolute amazing. So friendly and caring it was like home from for mom she loved her stay, which was only a second time in respite, and a big relief for me she settled in so well. I would definitely recommend the home for care of loved ones everyone is so happy there, thank you so much for everything you do.
01 April 2025
Castle Croft is a phenomonal care home. My Aunty is now bedridden and requires extensive care. Whenever I visit my Aunt she is clean and moisturised and her exercises have been performed. The care team take great joy in telling me about her progress and demonstrate genuine care and affection. Sam who leads the floor, has been an absolute rock for me and my family. We feel like she is now an extended part of our family. I dont know what we would have done without them all. They are all true angels.
31 March 2025
My mother in law has been at castle croft for nearly 12 months and in that time we have got to know all the management and staff, they have all been very supportive and helpful.the staff are all absolutely brilliant always there with a kind word. Keep us informed on how she is daily, they sit and talk to her and help her with her daily needs. As a family we can't thank them enough always go above and beyond. The rooms are very spacious clean and bright and a lovely view of the grounds.there are lots of activities daily for residents to join in, lots of singing and dancing. Mother in law likes a lie in and they will always get her some food and a cupper no matter what the time of day it is. There's always snacks and some lovely meals and it's never too much trouble to get something different that she fancies.
31 March 2025
The home provide high quality care and keep our loved one at the centre of their work. Staff genuinely care for residents and know them all so well, there's daily activities and when I visit I often see residents sitting for a cuppa at the managers desk, chatting away, great to see.
31 March 2025
My Dad has settled in really well. Castle Croft is very well led & the staff are attentive & caring. Plenty of activities for residents, milestones are celebrated and overall knowing Dad is being well cared for is a huge weight off our shoulders.
28 October 2024
Amazing care home, I cannot speak highly enough. Management and staff always helpful and professional. They not only look after the residents with love and care, they also care about the family members. First class
17 October 2024
The home has been exceptional. Mom's Alzheimer's has been tricky to manage and at every step the Castlecroft Residential Care Home staff have supported her. We are so blessed she lives in such a wonderful home. Thanks to all staff from cleaners, catering staff, awesome care staff and management.
14 October 2024
We have complete peace of mind that the care workers at Castlecroft offer excellent care and support to our family member. The standard of care - compared to other care homes - is unprecedented. Support staff genuinely care for the residents and provide open and frequent communication.
11 October 2024
My dad has been at Castlecroft Residential Care Home now for almost 12 months. He is so happy with his Castlecroft family. Well loved and cared for by all the staff, nothing is too much. If I had to pick any faults, I would like to see more events that families can get involved with.
11 October 2024
Staff are always contactable and will contact you quickly if needed. Staff are friendly, professional and helpful. This creates a comfortable environment for residents, and leaves family members assured that their loved ones are in good hands. Facilities are great, but maybe not used as much as they could be. Daily housekeeping is relentless, but larger jobs by site team take a while. Some areas could do with a little TLC. Activities are great, could do with more.
Latest Reviews for Castlecroft Residential Care Home
23 September 2025
Castlecroft provides a caring, friendly and joyful environment for all - residents, staff and relatives alike. It is such a pleasure to visit and a very uplifting place to be. The staff deserve recognition for their hard work and the excellent standard of care provided. Nothing is too much trouble and the friendly, positive atmosphere ie evidenced by seeing staff come in on their days off, as they feel so much part of the Castlecroft 'family'. This care home is very well led and staff retention high - which tells its own story. Castlecroft is a big part of the community and many local people volunteer at the home. It sets the benchmark for excellence in care and we feel very lucky to have our relatives there. Well done to all - we are so grateful for all that you do!
05 September 2025
I find the carers & the nurses as well as the leaders in this facility are very supportive and professional. I feel confident that my mother is well looked after here, the staff really give her the best service she requires. Thank you for looking after our loved ones.
05 September 2025
Castlecroft is a wonderful Care Home. The staff go above and beyond to look after my mum. They take care of her physical needs and equally important her emotional health. Since moving into Castlecroft my mum has put on weight and thoroughly enjoys the delicious food!
05 September 2025
We couldn't have wished for a better place for mom to spend her later years,all the staff from carers to domestic are amazing,knowing mom is safe and so well cared for takes so much pressure of family's,it's a hard thing to do putting your loved one into a home,but to find one so wonderful makes it a lot easier,
05 September 2025
My mom was in Castlecroft for 6 weeks respite and is now a permanent resident As she settled in so well and I didn't want to move her anywhere else the staff and management are absolutely wonderful and so polite and patient and professional with mom
05 September 2025
Very happy with the care for my Mom, and she has settled quite well Staff are brilliant and very welcoming Always attentive and available if you need to discuss anything Rooms are kept very clean Good choice of food
05 September 2025
After a lot of upset and worry with my husband going into hospital and other care homes I feel my husband is finally in the best place he could be. He is now content and settled and I could not ask for more. If I am worried or concerned about anything I feel I can go to any member of staff and it will be dealt with. There is a feeling of kindness through out the home which is wonderful. Nothing is too much trouble for the staff. The ensuite bedrooms are lovely and you are able to personalise them with photos and things for comfort. Cleanliness is of a very high standard. I am very thankful my husband is there. Obviously I wish he was with me but as that is not a possibility we have the best result for us. I feel OK when I leave him as he is so well cared for. I am happy as I can be in our situation.
05 September 2025
Wonderful place. Staff, all of them are amazing, helpful and become part of the family xx Care and compassion always. Just a great place. My mom has settled really quickly and is thriving as the environment and staff have made this possible. I couldn't be happier.
28 May 2025
My review isn't just about May 2025 it includes from the day my father first went into the home in March 2024. You belong to the family of Castle Croft when your loved one enters into the home. The staff know you, they talk to you ask if you have any concerns etc; Thank you to all the staff at Castle Croft for your support it is very much appreciated.
23 May 2025
Caring staff who go beyond what is expected of them on a daily basis. The staff show compassion and care not only to the residents but also there families in what can be an emotional time. Castlecroft care home is a home for its residents and a second home for there famlies.
23 May 2025
I have to say that myself and my mom were well pleased with her stay, the staff were absolute amazing. So friendly and caring it was like home from for mom she loved her stay, which was only a second time in respite, and a big relief for me she settled in so well. I would definitely recommend the home for care of loved ones everyone is so happy there, thank you so much for everything you do.
01 April 2025
Castle Croft is a phenomonal care home. My Aunty is now bedridden and requires extensive care. Whenever I visit my Aunt she is clean and moisturised and her exercises have been performed. The care team take great joy in telling me about her progress and demonstrate genuine care and affection. Sam who leads the floor, has been an absolute rock for me and my family. We feel like she is now an extended part of our family. I dont know what we would have done without them all. They are all true angels.
31 March 2025
My mother in law has been at castle croft for nearly 12 months and in that time we have got to know all the management and staff, they have all been very supportive and helpful.the staff are all absolutely brilliant always there with a kind word. Keep us informed on how she is daily, they sit and talk to her and help her with her daily needs. As a family we can't thank them enough always go above and beyond. The rooms are very spacious clean and bright and a lovely view of the grounds.there are lots of activities daily for residents to join in, lots of singing and dancing. Mother in law likes a lie in and they will always get her some food and a cupper no matter what the time of day it is. There's always snacks and some lovely meals and it's never too much trouble to get something different that she fancies.
31 March 2025
The home provide high quality care and keep our loved one at the centre of their work. Staff genuinely care for residents and know them all so well, there's daily activities and when I visit I often see residents sitting for a cuppa at the managers desk, chatting away, great to see.
31 March 2025
My Dad has settled in really well. Castle Croft is very well led & the staff are attentive & caring. Plenty of activities for residents, milestones are celebrated and overall knowing Dad is being well cared for is a huge weight off our shoulders.
28 October 2024
Amazing care home, I cannot speak highly enough. Management and staff always helpful and professional. They not only look after the residents with love and care, they also care about the family members. First class
17 October 2024
The home has been exceptional. Mom's Alzheimer's has been tricky to manage and at every step the Castlecroft Residential Care Home staff have supported her. We are so blessed she lives in such a wonderful home. Thanks to all staff from cleaners, catering staff, awesome care staff and management.
14 October 2024
We have complete peace of mind that the care workers at Castlecroft offer excellent care and support to our family member. The standard of care - compared to other care homes - is unprecedented. Support staff genuinely care for the residents and provide open and frequent communication.
11 October 2024
My dad has been at Castlecroft Residential Care Home now for almost 12 months. He is so happy with his Castlecroft family. Well loved and cared for by all the staff, nothing is too much. If I had to pick any faults, I would like to see more events that families can get involved with.
11 October 2024
Staff are always contactable and will contact you quickly if needed. Staff are friendly, professional and helpful. This creates a comfortable environment for residents, and leaves family members assured that their loved ones are in good hands. Facilities are great, but maybe not used as much as they could be. Daily housekeeping is relentless, but larger jobs by site team take a while. Some areas could do with a little TLC. Activities are great, could do with more.