Submit a Review for Hambleton Grange
Station Road, Thirsk, YO7 1QH
View Full Details of Hambleton GrangeLatest Reviews for Hambleton Grange
10 October 2025
I was very happy here; everyone was kind and helpful. Food very good, my diet well catered for. I would stay again.
30 September 2025
The staff at Hambleton Grange showed my mother kindness and loving care throughout her journey with Alzheimer's. They did the same for all her family, and we will always be forever grateful to them all. It has been such a difficult time, but from Sandra (the manager), Lindsey on reception and all the caring team, my mother could not have been better looked after. Thank you all.
25 September 2025
First day I arrived was so strange, but soon I met the other clients and it changed. Soon we were playing simple games of cards, dominoes, etc, and from then on it was very sociable. The quizzes were great, and the craft sessions, and I soon settled in and met loads of the residents, which was wonderful. The staff were very heloful and didn't take over what we were doing. I settled very well after that.
25 September 2025
Our mum was in another home previously to this. Hambleton Grange is hands down, head and shoulders, 100% better than any other home we looked at. Staff know all of the residents. Their genuine kindness and care is humbling to see. Sandra is amazing, kind, caring, approachable, practical and a sincerely nice person. She leads by example. HG is a shining example to other homes. Only 1 regret - We didn't find HG 18 months ago. Heartfelt thanks to you all.
12 August 2025
I was welcomed y all the staff & residents and made it feel 'at home'. The routine of the day suits my needs and provides activities for all to take part in if they wish to. The food is excellent & well prepared and cooked. Maybe a salad occasionally would be nice! Thank you to you all.
27 May 2025
Visit my brother, who has been there for about 18 months. He is happy. His health has improved markedly with the care from this home. I am delighted with my decision to put him there. He was in another home before that was not suitable.
23 May 2025
Visited Hambleton Grange for the first time today. Was visiting a friend who has recently become a service user. From the offset my experience was totally positive. An attractive looking property as I arrived and a very warm welcome from the team member who met me. My visit was unannounced, however, that caused no concern to the staff team. I had my pet dog with me who also received a warm welcome! Made my way to my friends room, meeting another member of staff on the way. The interaction with them just felt natural. Nothing was too much trouble and great to hear that they knew my friend despite only recently moving in. My friends room was very nice and appeared very well kept and serviced. My friend looked really well and had clearly settled in well. A different experience to visiting them in another home during a stay. Was really impressed with the communal areas. There were a wide selection and residents were making good use of the spaces.
03 April 2025
A very warm welcome from day one. The staff are just lovely. Always a smile. Very helpful and caring. Management are also excellent. Very good communication and always sensitive over delicate issues. My mum was happy here and always told me how everyone was so kind.
20 March 2025
My mother is very happy here. She has struggled with ill health. Many staff members have shown kindness and empathy as she has become less mobile. The most effective staff know when she is going down hill and call in medical support. On returning from hospital it was much appreciated that staff were welcoming and kind. These staff should model their effective behaviour to others so that this approach runs throughout the team. Some care plan messages don't always get communicated to all staff all the time. The majority of care has helped mum.
20 March 2025
My father in law was a resident at Hambleton Grange and I was pleasantly surprised how good it was. He settled well and was looked after very well. Atmosphere in the home was always happy and friendly.
20 March 2025
Very good home, My mother is well looked after and is happy and content. I have peace of mind knowing she is safe. Staff are all wonderful and can't do enough for my mum. It is a lovely homely feel at Hambleton Grange.
20 March 2025
I think the carers gave my granddad the best care possible and did all that they could to make his time there as comfortable as possible.
20 March 2025
Dad resided at Hambleton for just over 5 months until he recently died. I was really impressed with the level of care he received from all the staff I met. Everybody was so helpful and showed him kindness. Recently he became very poorly and I was impressed with the quality of care and understanding of the situation. We were kept well informed of his condition. You have a brilliant team in Thirsk, from management to carers, including activity and events coordinator. Thank you.
17 March 2025
My Mum recently stayed for respite at Hambleton Grange and I cannot praise the staff and care home enough. From start to finish it was a very positive experience for both Mum and myself. The home had a very "warm homely" feeling and the staff were extremely caring, helpful and very kind. The activities were amazing including Mums favourite - a trip out in the minibus! We would not hesitate to use Hambleton Grange again.
06 March 2025
This was my first visit to Hambleton Grange as my friends have only recently moved there. I was impressed by the warm welcome we received and by the friendly atmosphere of the home. My friends said they were comfortable and receiving excellent care which is exactly what one would hope for and expect a very positive first impression.
27 February 2025
Firstly, everyone is so friendly and nothing is too much trouble. The food and activities are very good. My brother feels very safe and comforted. Everyone knows my brother's name, and the surroundings are lovely and comfortable with excellent facilities such as a games room: and a special dementia floor.
07 February 2025
91 year old mum spent two weeks respite due to an acute illness. She was very happy there and the staff were lovely to her, allowing us as a family to relax following a traumatic, trying time. Lovely place, friendly and happy atmosphere. Just an observation, mum was reluctant to go for a bath and only had one during her stay. I think it should be routine to ask the clients if they wanted a bath and not leave it for them to ask. The bathroom door was awkward to open into bedroom, bad design for the frail and elderly.
29 January 2025
My brother, age 66 years old, recently was admitted to Hambleton Grange. When we arrived the manager was so accommodating, friendly and talked to us for a long time, making us feel most comfortable and has continued to reassure my brother in every way. Top lady. And all the staff have been most caring and helpful so far.
28 October 2024
So many activities which they encourage those that can to get involved with both on and off site. Mum almost always in their photos in their newsletter clearly enjoying herself. Would highly recommend this home.
25 October 2024
Not ideal. We found dementia care and the understanding of dementia poor and this view was repeated by others who knew Hambleton Grange better than us. Our 91-year-old mother was left stranded in hospital for 10 days when fit to be discharged. Distressing for her, completely the wrong place for a person with dementia and a needless waste of public resources and total disregard for NHS - its staff were unimpressed. Hambleton Grange/Ideal Home management shows no sign of concern - no calls to the hospital or us. When an Ideal Home manager finally called, she apologised for apologising so much, promising an independent third-party investigation. Now, we've been told it will be an internal investigation. Also, we found the approach to records very dubious. Once they failed to send our data despite multiple requests - we guessed it was being altered. The second time the data changed between the time when we asked the duty manager to read it to us over the phone, and the time we received a copy.
Latest Reviews for Hambleton Grange
10 October 2025
I was very happy here; everyone was kind and helpful. Food very good, my diet well catered for. I would stay again.
30 September 2025
The staff at Hambleton Grange showed my mother kindness and loving care throughout her journey with Alzheimer's. They did the same for all her family, and we will always be forever grateful to them all. It has been such a difficult time, but from Sandra (the manager), Lindsey on reception and all the caring team, my mother could not have been better looked after. Thank you all.
25 September 2025
First day I arrived was so strange, but soon I met the other clients and it changed. Soon we were playing simple games of cards, dominoes, etc, and from then on it was very sociable. The quizzes were great, and the craft sessions, and I soon settled in and met loads of the residents, which was wonderful. The staff were very heloful and didn't take over what we were doing. I settled very well after that.
25 September 2025
Our mum was in another home previously to this. Hambleton Grange is hands down, head and shoulders, 100% better than any other home we looked at. Staff know all of the residents. Their genuine kindness and care is humbling to see. Sandra is amazing, kind, caring, approachable, practical and a sincerely nice person. She leads by example. HG is a shining example to other homes. Only 1 regret - We didn't find HG 18 months ago. Heartfelt thanks to you all.
12 August 2025
I was welcomed y all the staff & residents and made it feel 'at home'. The routine of the day suits my needs and provides activities for all to take part in if they wish to. The food is excellent & well prepared and cooked. Maybe a salad occasionally would be nice! Thank you to you all.
27 May 2025
Visit my brother, who has been there for about 18 months. He is happy. His health has improved markedly with the care from this home. I am delighted with my decision to put him there. He was in another home before that was not suitable.
23 May 2025
Visited Hambleton Grange for the first time today. Was visiting a friend who has recently become a service user. From the offset my experience was totally positive. An attractive looking property as I arrived and a very warm welcome from the team member who met me. My visit was unannounced, however, that caused no concern to the staff team. I had my pet dog with me who also received a warm welcome! Made my way to my friends room, meeting another member of staff on the way. The interaction with them just felt natural. Nothing was too much trouble and great to hear that they knew my friend despite only recently moving in. My friends room was very nice and appeared very well kept and serviced. My friend looked really well and had clearly settled in well. A different experience to visiting them in another home during a stay. Was really impressed with the communal areas. There were a wide selection and residents were making good use of the spaces.
03 April 2025
A very warm welcome from day one. The staff are just lovely. Always a smile. Very helpful and caring. Management are also excellent. Very good communication and always sensitive over delicate issues. My mum was happy here and always told me how everyone was so kind.
20 March 2025
My mother is very happy here. She has struggled with ill health. Many staff members have shown kindness and empathy as she has become less mobile. The most effective staff know when she is going down hill and call in medical support. On returning from hospital it was much appreciated that staff were welcoming and kind. These staff should model their effective behaviour to others so that this approach runs throughout the team. Some care plan messages don't always get communicated to all staff all the time. The majority of care has helped mum.
20 March 2025
My father in law was a resident at Hambleton Grange and I was pleasantly surprised how good it was. He settled well and was looked after very well. Atmosphere in the home was always happy and friendly.
20 March 2025
Very good home, My mother is well looked after and is happy and content. I have peace of mind knowing she is safe. Staff are all wonderful and can't do enough for my mum. It is a lovely homely feel at Hambleton Grange.
20 March 2025
I think the carers gave my granddad the best care possible and did all that they could to make his time there as comfortable as possible.
20 March 2025
Dad resided at Hambleton for just over 5 months until he recently died. I was really impressed with the level of care he received from all the staff I met. Everybody was so helpful and showed him kindness. Recently he became very poorly and I was impressed with the quality of care and understanding of the situation. We were kept well informed of his condition. You have a brilliant team in Thirsk, from management to carers, including activity and events coordinator. Thank you.
17 March 2025
My Mum recently stayed for respite at Hambleton Grange and I cannot praise the staff and care home enough. From start to finish it was a very positive experience for both Mum and myself. The home had a very "warm homely" feeling and the staff were extremely caring, helpful and very kind. The activities were amazing including Mums favourite - a trip out in the minibus! We would not hesitate to use Hambleton Grange again.
06 March 2025
This was my first visit to Hambleton Grange as my friends have only recently moved there. I was impressed by the warm welcome we received and by the friendly atmosphere of the home. My friends said they were comfortable and receiving excellent care which is exactly what one would hope for and expect a very positive first impression.
27 February 2025
Firstly, everyone is so friendly and nothing is too much trouble. The food and activities are very good. My brother feels very safe and comforted. Everyone knows my brother's name, and the surroundings are lovely and comfortable with excellent facilities such as a games room: and a special dementia floor.
07 February 2025
91 year old mum spent two weeks respite due to an acute illness. She was very happy there and the staff were lovely to her, allowing us as a family to relax following a traumatic, trying time. Lovely place, friendly and happy atmosphere. Just an observation, mum was reluctant to go for a bath and only had one during her stay. I think it should be routine to ask the clients if they wanted a bath and not leave it for them to ask. The bathroom door was awkward to open into bedroom, bad design for the frail and elderly.
29 January 2025
My brother, age 66 years old, recently was admitted to Hambleton Grange. When we arrived the manager was so accommodating, friendly and talked to us for a long time, making us feel most comfortable and has continued to reassure my brother in every way. Top lady. And all the staff have been most caring and helpful so far.
28 October 2024
So many activities which they encourage those that can to get involved with both on and off site. Mum almost always in their photos in their newsletter clearly enjoying herself. Would highly recommend this home.
25 October 2024
Not ideal. We found dementia care and the understanding of dementia poor and this view was repeated by others who knew Hambleton Grange better than us. Our 91-year-old mother was left stranded in hospital for 10 days when fit to be discharged. Distressing for her, completely the wrong place for a person with dementia and a needless waste of public resources and total disregard for NHS - its staff were unimpressed. Hambleton Grange/Ideal Home management shows no sign of concern - no calls to the hospital or us. When an Ideal Home manager finally called, she apologised for apologising so much, promising an independent third-party investigation. Now, we've been told it will be an internal investigation. Also, we found the approach to records very dubious. Once they failed to send our data despite multiple requests - we guessed it was being altered. The second time the data changed between the time when we asked the duty manager to read it to us over the phone, and the time we received a copy.