Adbolton Lane, West Bridgford, Nottingham, NG2 5AS
View Full Details of Church Farm at SkylarksThe standard of care at Skylarks is questionable on several levels. There have been 2 outbreaks of scabies, the 1st in Nov/Dec 24. There was a complete failure to understand the condition, affects and how to treat it. The time taken to eliminate scabies was protracted because full details about the treatment were not known. Consequently, I was unable to have my mother home for Christmas or for her to spend time with her grand, and great grand children. Unsurprisingly, and most disappointingly there has been a second outbreak of scabies 4.5 months later. Staff do not engage with residents as a result they lose the power of communication. The residents spend most of the day in the same chair falling in and out of sleep until the next meal. Belongings continuously go missing and very little is done to recover them. Contrary to what Skylarks promote the leading edge "Dementia Care Matters Household" model is not followed. It is not the place to spend your final days.
My wife has been in Skylarks since December 2023, and I have no complaints regarding any aspects of life for her at the home. She seems settled and content, and the staff are excellent and look after her well.
There is a welcoming atmosphere on arrival at Skylarks. Staff are attentive, helpful and caring. They are always on hand to answer your queries. My husband is looked after with with patience, kindness and regard for his interests. He is a countryman. I appreciate carers always place his chair where he can look out at the garden and watch the birds.
My wife has been at Skylarks just over two years. She has settled reasonably well, although because of her dementia she has good days and bad days. During this time I have found all the staff/carers to be very friendly, helpful and very professional.
My mother was at Skylarks for 5 years, all through the pandemic and afterwards. She received excellent care, all the staff were kind, caring and patient. She could be quite challenging and this was dealt with very well. I have no hesitation in recommending this home for people with advanced dementia.
A great place for mum to be. The staff look after mum so well and nothing ever seems to be too much. I don't know how we'd be able to cope without all of their support. They keep us really well informed about mum and we really appreciate their care for her.
My husband has been a resident since December 2023. I have nothing but praise for all the staff who work so hard under challenging circumstances. Today we had a lovely Valentine's "fish and chips "lunch for residents and visitors, the room and tables were beautifully decorated with roses, petals, red hearts, and the tasty food was accompanied by a bottle of alcohol free wine on each table. My husband had his 90th birthday last month and once again they helped to make it a day to remember. I visit every other day, am always made welcome and kept up to date with his progress. The family feel very lucky that we are able to see him being so well cared for at this stage in his life.
My mum moved to Church Farm at Skylarks Care Home after being sectioned twice and two other failed attempts at settling her into a care home. It was not smooth sailing straight away but that was very much expected with her mixed dementia and other mental health complications. All of the staff and management at Church Farm have worked really hard and have done all they can to help my mum feel safe and happy. After two months, she is now smiling and she tells me how nice all of the staff are when I visit. She has even been out on a trip to a local farm which she loved. I am very grateful for the care she is receiving at Church Farm and would recommend the home to anyone needing great care for their loved one. There is warmth along with expertise from all staff and I feel lucky to have found this for my mum.
Mum was admitted to Church Farm at Skylarks Care Home with severe dementia nine years ago and died peacefully a few weeks ago. Throughout her stay, over all this period of time, her care was superb. The staff were so kind and caring as well as professional. They became her family and treated her as you would want a loved one to be looked after. All of our family were most grateful and clearly impressed. Even at her passing many of the staff came out to wish her well on her journey and pay their respects, with two attending the funeral. A warmth that you could touch and feel that she would have loved.
I cannot recommend the team at Church Farm at Skylarks Care Home highly enough, dementia is a particularly cruel disease and I can honestly say that at times the carers looked after me just as much as my parents. Their truly caring, forward-thinking approach is second to none, I feel incredibly lucky that in their time of need, both my parents were looked after by the team at Skylarks. Thank you the house leader and the team, we are forever in your debt.
My parents had both been residents of Church Farm at Skylarks Care Home for a number of years and it was only in my father's final days that I witnessed the care and love shown to individual residents of the home. From cooking their favourite food to singing or dancing, whatever it takes to ensure that the resident has happiness in their final years, care is delivered with love and kindness. One member of staff, in particular, went out of her way to keep the family updated and ensured that Dad received the best care delivered with maximum dignity whilst protecting him from pain. The family are in debt to the wonderful carers who do an amazing job.
My mum has been at Church Farm at Skylarks Care Home for many years now and the staff have always been friendly and helpful. They try and put on many different activities for the more able residents and interact with them. I've always found the rooms clean and tidy. The communication with the staff has been good with regular contact, Facebook posts and emails of updates.
Dad was moved to Church Farm at Skylarks Care Home from another residential home on the 13th of December 2022 and his care and our experience so far have by far exceeded the care he has previously experienced elsewhere. Staff are reactive and compassionate and communication has been excellent. It is a pleasure to visit Dad in this friendly environment and I feel comforted that, although Dad has quite complex needs, he is finally in a place where he is genuinely cared for and where staff work hard to ensure he has the best quality of life possible. So far, so good!
My mum has been at Church Farm at Skylarks Care Home now for over three years and the care, support and dignity she receives have been excellent. The care team are always on hand to discuss matters with me and, notwithstanding the acuteness of her condition, always ensures she is fully and actively involved in the community that the home provides.
Our mum had been living with dementia for years and when her husband passed a year ago she was losing the will to live. We looked at a number of care homes locally and nearer to her home in the south. After meeting the team at Church Farm at Skylarks Care Home, seeing first-hand how they were caring for the existing residents we had no hesitation in choosing Skylarks. It was the best decision we could ever possibly make for Mum and has given us such great peace of mind. Skylarks is very special, the management/staff are absolutely fantastic. They treat the residents as "family" and we can hand on heart say this is true. Mum stopped remembering us some while back now and, although that gives us sadness, when we visit her we see her so happy with her Skylarks family. She has a life again, new friendships, days out, daily entertainment. We get regular updates and access to private social media so we can keep updated on Mum. Mum had not smiled for a long time, she is always smiling now when we see her.
My mum has now been at Skylarks for 6 months. Skylarks staff were amazing at helping my mum transfer from a care home to Skylarks, they ensured they had all the information necessary to ease my Mum's care. The staff are so positive, patient and caring, not only with my mum but with me too. My mum needed some new clothes and Skylarks organised something which I didn't think would be ever possible again, they took her to a department store shopping, the photos were heartwarming. Her anxieties were minimised due to the staff knowing her and helping her, my mum has always loved shopping and she looked like she loved the experience. Sadly she forgot where she had been but we know that for those hours she had such a positive and enjoyable trip. I will always be grateful. This has continued and Mum now joins group shopping trips. The people around Mum caring for her are always helpful when I contact them, even down to what can I get Mum for Christmas! I know Mum is in very safe hands.
Since my father has been at Church Farm at Skylarks Care Home I have been very pleased with the care he has received. The staff I have spoken to all seem to be genuinely fond of him. Due to the nature of his condition, he is allocated a designated carer who is able to accompany him on his walks (around the home) which allows him to be active (as he likes to be) but in a safe manner. Thank you for everything you do for him.
My mother is very frail and we wanted to have a family get-together with her whilst we still can. Restrictions over the past two years have made it difficult for her to see all of her family. The staff: management, carers, support workers and catering; joined us to ensure that we were able to provide a memorable and enjoyable day for all concerned (6 months - 98 years). Nothing was too much trouble and the day passed effortlessly. Staff were inobtrusive but at our elbow whenever we needed anything. Since then my mother's spirits have been noticeably uplifted. We cannot praise the staff highly enough for their commitment to those they care for, attending equally to physical and emotional needs with a positive and creative approach to individual needs.
Was very anxious when we had to transfer my mum here from residential care in October last year, where she had been very happy. However, we’ve been really pleased with the quality of the care that she’s had. It is clear that staff know her well and hold her in genuine affection and treat her with dignity. She has a lovely room. As a family, we’ve never regretted moving her here.
Dad was at Skylarks for two years and our experience was amazing, the staff became like family to him. There are always so many innovative activities to engage residents. Heartfelt thanks go to all staff and management for excellent care, especially during the pandemic.
The standard of care at Skylarks is questionable on several levels. There have been 2 outbreaks of scabies, the 1st in Nov/Dec 24. There was a complete failure to understand the condition, affects and how to treat it. The time taken to eliminate scabies was protracted because full details about the treatment were not known. Consequently, I was unable to have my mother home for Christmas or for her to spend time with her grand, and great grand children. Unsurprisingly, and most disappointingly there has been a second outbreak of scabies 4.5 months later. Staff do not engage with residents as a result they lose the power of communication. The residents spend most of the day in the same chair falling in and out of sleep until the next meal. Belongings continuously go missing and very little is done to recover them. Contrary to what Skylarks promote the leading edge "Dementia Care Matters Household" model is not followed. It is not the place to spend your final days.
My wife has been in Skylarks since December 2023, and I have no complaints regarding any aspects of life for her at the home. She seems settled and content, and the staff are excellent and look after her well.
There is a welcoming atmosphere on arrival at Skylarks. Staff are attentive, helpful and caring. They are always on hand to answer your queries. My husband is looked after with with patience, kindness and regard for his interests. He is a countryman. I appreciate carers always place his chair where he can look out at the garden and watch the birds.
My wife has been at Skylarks just over two years. She has settled reasonably well, although because of her dementia she has good days and bad days. During this time I have found all the staff/carers to be very friendly, helpful and very professional.
My mother was at Skylarks for 5 years, all through the pandemic and afterwards. She received excellent care, all the staff were kind, caring and patient. She could be quite challenging and this was dealt with very well. I have no hesitation in recommending this home for people with advanced dementia.
A great place for mum to be. The staff look after mum so well and nothing ever seems to be too much. I don't know how we'd be able to cope without all of their support. They keep us really well informed about mum and we really appreciate their care for her.
My husband has been a resident since December 2023. I have nothing but praise for all the staff who work so hard under challenging circumstances. Today we had a lovely Valentine's "fish and chips "lunch for residents and visitors, the room and tables were beautifully decorated with roses, petals, red hearts, and the tasty food was accompanied by a bottle of alcohol free wine on each table. My husband had his 90th birthday last month and once again they helped to make it a day to remember. I visit every other day, am always made welcome and kept up to date with his progress. The family feel very lucky that we are able to see him being so well cared for at this stage in his life.
My mum moved to Church Farm at Skylarks Care Home after being sectioned twice and two other failed attempts at settling her into a care home. It was not smooth sailing straight away but that was very much expected with her mixed dementia and other mental health complications. All of the staff and management at Church Farm have worked really hard and have done all they can to help my mum feel safe and happy. After two months, she is now smiling and she tells me how nice all of the staff are when I visit. She has even been out on a trip to a local farm which she loved. I am very grateful for the care she is receiving at Church Farm and would recommend the home to anyone needing great care for their loved one. There is warmth along with expertise from all staff and I feel lucky to have found this for my mum.
Mum was admitted to Church Farm at Skylarks Care Home with severe dementia nine years ago and died peacefully a few weeks ago. Throughout her stay, over all this period of time, her care was superb. The staff were so kind and caring as well as professional. They became her family and treated her as you would want a loved one to be looked after. All of our family were most grateful and clearly impressed. Even at her passing many of the staff came out to wish her well on her journey and pay their respects, with two attending the funeral. A warmth that you could touch and feel that she would have loved.
I cannot recommend the team at Church Farm at Skylarks Care Home highly enough, dementia is a particularly cruel disease and I can honestly say that at times the carers looked after me just as much as my parents. Their truly caring, forward-thinking approach is second to none, I feel incredibly lucky that in their time of need, both my parents were looked after by the team at Skylarks. Thank you the house leader and the team, we are forever in your debt.
My parents had both been residents of Church Farm at Skylarks Care Home for a number of years and it was only in my father's final days that I witnessed the care and love shown to individual residents of the home. From cooking their favourite food to singing or dancing, whatever it takes to ensure that the resident has happiness in their final years, care is delivered with love and kindness. One member of staff, in particular, went out of her way to keep the family updated and ensured that Dad received the best care delivered with maximum dignity whilst protecting him from pain. The family are in debt to the wonderful carers who do an amazing job.
My mum has been at Church Farm at Skylarks Care Home for many years now and the staff have always been friendly and helpful. They try and put on many different activities for the more able residents and interact with them. I've always found the rooms clean and tidy. The communication with the staff has been good with regular contact, Facebook posts and emails of updates.
Dad was moved to Church Farm at Skylarks Care Home from another residential home on the 13th of December 2022 and his care and our experience so far have by far exceeded the care he has previously experienced elsewhere. Staff are reactive and compassionate and communication has been excellent. It is a pleasure to visit Dad in this friendly environment and I feel comforted that, although Dad has quite complex needs, he is finally in a place where he is genuinely cared for and where staff work hard to ensure he has the best quality of life possible. So far, so good!
My mum has been at Church Farm at Skylarks Care Home now for over three years and the care, support and dignity she receives have been excellent. The care team are always on hand to discuss matters with me and, notwithstanding the acuteness of her condition, always ensures she is fully and actively involved in the community that the home provides.
Our mum had been living with dementia for years and when her husband passed a year ago she was losing the will to live. We looked at a number of care homes locally and nearer to her home in the south. After meeting the team at Church Farm at Skylarks Care Home, seeing first-hand how they were caring for the existing residents we had no hesitation in choosing Skylarks. It was the best decision we could ever possibly make for Mum and has given us such great peace of mind. Skylarks is very special, the management/staff are absolutely fantastic. They treat the residents as "family" and we can hand on heart say this is true. Mum stopped remembering us some while back now and, although that gives us sadness, when we visit her we see her so happy with her Skylarks family. She has a life again, new friendships, days out, daily entertainment. We get regular updates and access to private social media so we can keep updated on Mum. Mum had not smiled for a long time, she is always smiling now when we see her.
My mum has now been at Skylarks for 6 months. Skylarks staff were amazing at helping my mum transfer from a care home to Skylarks, they ensured they had all the information necessary to ease my Mum's care. The staff are so positive, patient and caring, not only with my mum but with me too. My mum needed some new clothes and Skylarks organised something which I didn't think would be ever possible again, they took her to a department store shopping, the photos were heartwarming. Her anxieties were minimised due to the staff knowing her and helping her, my mum has always loved shopping and she looked like she loved the experience. Sadly she forgot where she had been but we know that for those hours she had such a positive and enjoyable trip. I will always be grateful. This has continued and Mum now joins group shopping trips. The people around Mum caring for her are always helpful when I contact them, even down to what can I get Mum for Christmas! I know Mum is in very safe hands.
Since my father has been at Church Farm at Skylarks Care Home I have been very pleased with the care he has received. The staff I have spoken to all seem to be genuinely fond of him. Due to the nature of his condition, he is allocated a designated carer who is able to accompany him on his walks (around the home) which allows him to be active (as he likes to be) but in a safe manner. Thank you for everything you do for him.
My mother is very frail and we wanted to have a family get-together with her whilst we still can. Restrictions over the past two years have made it difficult for her to see all of her family. The staff: management, carers, support workers and catering; joined us to ensure that we were able to provide a memorable and enjoyable day for all concerned (6 months - 98 years). Nothing was too much trouble and the day passed effortlessly. Staff were inobtrusive but at our elbow whenever we needed anything. Since then my mother's spirits have been noticeably uplifted. We cannot praise the staff highly enough for their commitment to those they care for, attending equally to physical and emotional needs with a positive and creative approach to individual needs.
Was very anxious when we had to transfer my mum here from residential care in October last year, where she had been very happy. However, we’ve been really pleased with the quality of the care that she’s had. It is clear that staff know her well and hold her in genuine affection and treat her with dignity. She has a lovely room. As a family, we’ve never regretted moving her here.
Dad was at Skylarks for two years and our experience was amazing, the staff became like family to him. There are always so many innovative activities to engage residents. Heartfelt thanks go to all staff and management for excellent care, especially during the pandemic.