Church Farm at Skylarks

Dads TV in bedroom inadequate as 5-6 foot up wall on other side from bed. Too high for chair as I sat in chair and back of neck started aching. Dad unable to watch sports comfortably on own streaming stick. In Dove Lounge DVD Player broke twice ,poor selection of DVDS.

Dad lost stone in weight in 11 days at Skylarks. This not communicated to me and mum which was inadequate. When admitted to hospital 6 days later for a month lack of communication impacted badly on dad eating.

Saw 3 different Care Asisstants at Skylarks support dad to eat with heaped dessert spoon. This inadequate as Manager and Hospital Discharge Summary instructed teaspoon and take time. Dad ate little to nothing on these occasions. Skylarks Dysphagia Training supplementary not compulsory.

Dad admitted to hospital Saturday June 28 6.00pm 2025. Staff not go with him me not informed. At 11.00pm mum got phonecall from doctor in A&E. So dad 82, dementia, no speech, in wheelchair on own for 5 hours. Dad caught Covid

The care home provide so many different activities for the residents - We couldn't , as a family wish for anywhere better for our mum. Thank you so much x

The staff were helpful and gave me the opportunity to be part of the caring for my wife and they showed kindness towards me as my wife's life ended.

My sister was at Skylarks WB she was treated very badly. She had 2 bad chest infections in bed most of the time with bed sores & asleep most of the time. 1 of the staff & her friends had it in for my sister regarding a certain non-resident coming in regularly for meals. We didn't mind it he always had his meal first & plenty of it. We felt sorry for the residents waiting for their meals. On my sister's birthday 2 of his friends came in demanding cake first before my sister. I thought it was a very cruel thing to do They made her wait till last for her food when it was cold. Also make her wait until last for ice lollies, while some staff were eating theirs. Not taken to the toilet regularly. Also she was taken away from her friends because there was no hoist in that room. Bearing in mind she could not walk or talk. Some of the residents used to stroke her hair, my sister loved it. But what hurts most how heartless the management could be. Not asking how she was, no condolences, nothing.

The home is kind considerate and compassionate and try their hardest to take care of individual and complex dementia and nursing needs. All carers treat everyone with kindness and respect and it feels like an extended family. Visitors are welcome and encouraged. This is not the nearest care home to where I live and it take 45 minutes to get here but I would not want my mum any where else if she can't be at home thank you to all

Skylarks, West Bridgford, was by far and away the best care home my elderly dad had ever been in. He'd had Parkinson's for 18 years. From the lovely staff, the genuine day to day care - tailored to suit his needs - to the fantastic communication from management and office staff, I cannot praise the place enough. Would highly recommend for the trusted care of your loved one.

The care and support Dad has received has been wonderful. He was very frail and weak when he was admitted. He has been encouraged to eat and drink and has now put on weight. As a result he is now stronger and looks very well. On a personal note I would like to thank the managers and staff for all the advice and support they have given to me too. Thank you.

My wife has been in Skylarks since December 2023, and I have no complaints regarding any aspects of life for her at the home. She seems settled and content, and the staff are excellent and look after her well.

Contrary to what Skylarks promote the leading edge "Dementia Care Matters Household" model is not followed. It is not the place to spend your final days.

There is a welcoming atmosphere on arrival at Skylarks. Staff are attentive, helpful and caring. They are always on hand to answer your queries. My husband is looked after with with patience, kindness and regard for his interests. He is a countryman. I appreciate carers always place his chair where he can look out at the garden and watch the birds.

My wife has been at Skylarks just over two years. She has settled reasonably well, although because of her dementia she has good days and bad days. During this time I have found all the staff/carers to be very friendly, helpful and very professional.

My mother was at Skylarks for 5 years, all through the pandemic and afterwards. She received excellent care, all the staff were kind, caring and patient. She could be quite challenging and this was dealt with very well. I have no hesitation in recommending this home for people with advanced dementia.

A great place for mum to be. The staff look after mum so well and nothing ever seems to be too much. I don't know how we'd be able to cope without all of their support. They keep us really well informed about mum and we really appreciate their care for her.

The family feel very lucky that we are able to see him being so well cared for at this stage in his life.

I am very grateful for the care she is receiving at Church Farm and would recommend the home to anyone needing great care for their loved one. There is warmth along with expertise from all staff and I feel lucky to have found this for my mum.

Mum was admitted to Church Farm at Skylarks Care Home with severe dementia nine years ago and died peacefully a few weeks ago. Throughout her stay, over all this period of time, her care was superb. The staff were so kind and caring as well as professional. They became her family and treated her as you would want a loved one to be looked after. All of our family were most grateful and clearly impressed. Even at her passing many of the staff came out to wish her well on her journey and pay their respects, with two attending the funeral. A warmth that you could touch and feel that she would have loved.

Thank you the house leader and the team, we are forever in your debt.

My parents had both been residents of Church Farm at Skylarks Care Home for a number of years and it was only in my father's final days that I witnessed the care and love shown to individual residents of the home. From cooking their favourite food to singing or dancing, whatever it takes to ensure that the resident has happiness in their final years, care is delivered with love and kindness. One member of staff, in particular, went out of her way to keep the family updated and ensured that Dad received the best care delivered with maximum dignity whilst protecting him from pain. The family are in debt to the wonderful carers who do an amazing job.

My mum has been at Church Farm at Skylarks Care Home for many years now and the staff have always been friendly and helpful. They try and put on many different activities for the more able residents and interact with them. I've always found the rooms clean and tidy. The communication with the staff has been good with regular contact, Facebook posts and emails of updates.

So far, so good!