Church Farm at Skylarks

My dad was admitted to Church Farm at Skylarks February 2006 with my step-mother, My dad was end stage MND and my step-mother has advanced dementia. The home provided nursing care for my dad and residential care for my step-mother. My dad quickly declined after being diagnosed with MND and died April 2026. My dad's time at Skylarks his care was exceptional. They took him on outings to the Poppy & Pint where he and other residents could have a sing song and the carers danced with him whilst he was in his wheel chair. I went once and other family members joined in. Although he looked ill he looked like he thoroughly enjoyed it and the care home provided a beautiful collage of photos and videos of dad which I used at the funeral. The care home staff Alina, the events coordinator and Nicole were so caring to dad and to me and family. Management addressed any concerns quickly and efficiently. I still go to visit my step mum and always greeted with a friendly smile and a hug!

Professional and friendly staff. What a difficult job but everyone is always helpful and positive and I feel confident my dad is cared for very well and it is the best place for him. He has been there for over 3 years now.

I visited Skylarks Dementia Care Home as a friend of a resident, so I can only comment on my own personal experience. I was always made to feel welcome when visiting, and it was lovely that I was able to bring my dog, Ralph, with me. The residents seemed to enjoy his visits too, which was lovely to see.

The meals appeared to be home-cooked, and there was a varied programme of activities and entertainment to help keep residents occupied and engaged.

I can't comment on every member of staff or every aspect of the care provided, but I can say that my experience as a visitor was a positive one. Feeling welcome and being able to bring Ralph along made visits that little bit more special, and I appreciated the friendly, inclusive atmosphere I experienced at Skylarks.

My mum has been at Skylarks now for almost two years. As her dementia has progressed she has continued to be as happy and settled as she can be. She has a good rapport with many of the staff and is made to feel loved and valued. Generally, there is a good atmosphere in the lounge that mum resides in (particularly when it is calm and relaxed). The nursing staff pay close attention to her medical needs and keep us, as family, well informed. The chefs are great too. For individuals like my mum who require very soft food they go that extra mile to present appetising food in a creative way so that individuals can continue to engage with food and enjoy their meals. There are a variety of activities and trips out for residents who are able to participate, the dementia friends work hard across the home to facilitate this. My mum particularly enjoyed the river cruise in the summer along with a recent trip to a farm.

Staff kept us informed about any concerned at all times

I couldn't have asked for more loving and supportive care from all the team at Skylarks . My Mum was there for just under a year, and every single member staff made her feel so welcome, and took time to help with her specific needs. the facilities are great, the nursing team are well trained & supportive, the management are involved at every level of care. When it was mum's time to leave us, I felt that she was so well cared for ( as was I, as I truly became part of the family in those last few weeks) thank you so much. Obviously non of us want our parents to go into care, more pass away , but everything, and everyone here made it feel as close to her being at home as possible, and her passing was treated with such support, and dignity it was as if she passed away at home.

Dads TV in bedroom inadequate as 5-6 foot up wall on other side from bed. Too high for chair as I sat in chair and back of neck started aching. Dad unable to watch sports comfortably on own streaming stick. In Dove Lounge DVD Player broke twice ,poor selection of DVDS.

Dad lost stone in weight in 11 days at Skylarks. This not communicated to me and mum which was inadequate. When admitted to hospital 6 days later for a month lack of communication impacted badly on dad eating.

Saw 3 different Care Asisstants at Skylarks support dad to eat with heaped dessert spoon. This inadequate as Manager and Hospital Discharge Summary instructed teaspoon and take time. Dad ate little to nothing on these occasions. Skylarks Dysphagia Training supplementary not compulsory.

Dad admitted to hospital Saturday June 28 6.00pm 2025. Staff not go with him me not informed. At 11.00pm mum got phonecall from doctor in A&E. So dad 82, dementia, no speech, in wheelchair on own for 5 hours. Dad caught Covid

The care home provide so many different activities for the residents - We couldn't , as a family wish for anywhere better for our mum. Thank you so much x

The staff were helpful and gave me the opportunity to be part of the caring for my wife and they showed kindness towards me as my wife's life ended.

My sister was at Skylarks WB she was treated very badly. She had 2 bad chest infections in bed most of the time with bed sores & asleep most of the time. 1 of the staff & her friends had it in for my sister regarding a certain non-resident coming in regularly for meals. We didn't mind it he always had his meal first & plenty of it. We felt sorry for the residents waiting for their meals. On my sister's birthday 2 of his friends came in demanding cake first before my sister. I thought it was a very cruel thing to do They made her wait till last for her food when it was cold. Also make her wait until last for ice lollies, while some staff were eating theirs. Not taken to the toilet regularly. Also she was taken away from her friends because there was no hoist in that room. Bearing in mind she could not walk or talk. Some of the residents used to stroke her hair, my sister loved it. But what hurts most how heartless the management could be. Not asking how she was, no condolences, nothing.

The home is kind considerate and compassionate and try their hardest to take care of individual and complex dementia and nursing needs. All carers treat everyone with kindness and respect and it feels like an extended family. Visitors are welcome and encouraged. This is not the nearest care home to where I live and it take 45 minutes to get here but I would not want my mum any where else if she can't be at home thank you to all

Skylarks, West Bridgford, was by far and away the best care home my elderly dad had ever been in. He'd had Parkinson's for 18 years. From the lovely staff, the genuine day to day care - tailored to suit his needs - to the fantastic communication from management and office staff, I cannot praise the place enough. Would highly recommend for the trusted care of your loved one.

The care and support Dad has received has been wonderful. He was very frail and weak when he was admitted. He has been encouraged to eat and drink and has now put on weight. As a result he is now stronger and looks very well. On a personal note I would like to thank the managers and staff for all the advice and support they have given to me too. Thank you.

My wife has been in Skylarks since December 2023, and I have no complaints regarding any aspects of life for her at the home. She seems settled and content, and the staff are excellent and look after her well.

Contrary to what Skylarks promote the leading edge "Dementia Care Matters Household" model is not followed. It is not the place to spend your final days.

There is a welcoming atmosphere on arrival at Skylarks. Staff are attentive, helpful and caring. They are always on hand to answer your queries. My husband is looked after with with patience, kindness and regard for his interests. He is a countryman. I appreciate carers always place his chair where he can look out at the garden and watch the birds.

My wife has been at Skylarks just over two years. She has settled reasonably well, although because of her dementia she has good days and bad days. During this time I have found all the staff/carers to be very friendly, helpful and very professional.

My mother was at Skylarks for 5 years, all through the pandemic and afterwards. She received excellent care, all the staff were kind, caring and patient. She could be quite challenging and this was dealt with very well. I have no hesitation in recommending this home for people with advanced dementia.

A great place for mum to be. The staff look after mum so well and nothing ever seems to be too much. I don't know how we'd be able to cope without all of their support. They keep us really well informed about mum and we really appreciate their care for her.

The family feel very lucky that we are able to see him being so well cared for at this stage in his life.